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..............................................
May 3, 2005                           Issue #1964
..............................................


            .....IN THIS DIGEST.....


==== CONTINUING =================

        --== Problems with Web Design ==--
                ~ Dirk Johnson
                ~ Catherine Parvensky
                ~ Rick Gortatowsky


==== BILLBOARD ===================

        --== The Only AdSense in RSS Feeds ==--
                ~ Rich Dudley


===== CONTINUING =================================

From: Dirk Johnson
Subject: Web design

> Thanks in no small part to my "expert advice",
> that little company is no longer around...
        - David Yancey, LED 1963

David,

You are beating yourself up needlessly. In fact, they should be
patting you on the back. You put them on their feet. Their own
failure to find other similar contracts seems to be what did them
in. Nothing is forever anymore. Not your fault.

The trouble with playing the role that you did is that you were
acting as a substitute CEO for them, and went out and got them what
the needed in the first place. They'd have folded long ago if you
hadn't. Once you were no longer in that role, they reverted back to
their own limited strategic skills.

Most small business owners are very strategically challenged, and,
except for plain old bad luck, that is almost always what does them
in. Those who are the most strategically astute are the ones who
generally succeed and grow. Those who are not qualified to run a
business can be self-trained, but admitting the problem is the first
step to redemption.

Most refuse to make that admission, and they allow their ego and
personal bias to drive their strategy and approach, while the
changing, competitive marketplace swirls around them. Their failure
to address the market conditions and their own management
shortcomings with a pro-active strategy finally consumes their
working capital. Even large companies (K-Mart) can suffer from this
condition. The lucky ones see the writing, and get out whole. The
rest fail.

This scenario is often played out on a smaller scale when a small
business hires a skilled web strategist who can integrate the
business with the website, and also handle the website marketing
role. Then the business owner decides that they don't need that kind
of advice, or the cost, and they begin to dismantle or revise what
has worked.

For their own long term survival, business service providers need to
identify and focus on those owner / managers who have their
management act together, and attach to them, and avoid the rest like
the plague.

Best regards,

Dirk Johnson - owner

LinkStrategy.com
http://www.linkstrategy.com


-------- new post - same topic ---------

From: Catherine Parvensky Barwell
Subject: Web design

Hi Martha,

I have been watching the thread on "web design costs" and "targeting
corporate clients" rather than "small businesses" and have a couple
clients and a couple questions:

1. I have had no luck obtaining larger clients, probably because
there are many many other people out their who do what I do (i.e.
web site design). So, trying to get in the door with a larger
company is somewhat difficult.

2. I happen to think that my site designs are well planned, user
friendly and visually appealing. My clients are always thrilled with
what I provide them, and I have never had a complaint that I am too
expensive. Judging from this thread, I may be at the low end of cost
for this group, but there are other companies around here that
charge half of what I do.

But, I had my first encounter with a client who needed a web site
design. He was one of my first clients and the look of his site was
outdated. He was looking for a new look and decided to change
hosting providers to one of those cheap $4.95/month mega companies
and rather than having me re-design his site, he told me that the
new hosting company has a "template" system which allows him to
design his own site for free. I was really caught off-guard with the
conversation and couldn't really come up with a response. Then I
started wondering, what should my response be if this ever came up
again. I was hoping that this post would generate some ideas for a
response on the following 2 questions:

 1. Why should someone pay $14.95 for quality hosting service (i.e.
not a mega company offering unlimited bandwidth and storage space
for $4.95 per month)?

 2. Why should someone pay a web designer $100 per page when they
can use a "template" program for free?

I know some simple answers like "with a template your site looks
like every other site out their", but there are so many templates
available anymore, that this argument isn't necessarily true
anymore. And, if it is true, does it really matter when there is
such a difference in cost?

Another response is that "the learning curve" for learning the
template program may be so high that although the template is "free"
the cost of your time to enter the data is not. I have never
purchased a template, so I don't really know what is involved in
using one.

I do basic website design (html, flash, JavaScript and limited php).
I do not do database integration. Although I have a consultant I
work with who could do database integration if the client requires
such, I do not solicit this type of business. I have, however,
started doing search engine optimization work, but have yet to get
clients to buy in to the cost of this service.

Any comments would be greatly appreciated.

Sincerely,

Catherine Parvensky, President

Integrated Learning Technology
www.iltwebsites.com


------- new post - same topic --------

From: Rick Gortatowsky
Subject: Web design

Hi Everyone!

Some of this thread is rather moot. Within the next two years time,
three on the outside true "Plug & Play" websites will be the
standard. Many of the larger hosting firms and indeed ISP's are
working quite hard at software to do just that as we speak. In fact,
we are involved in one such contract for some eCommerce based tools.

Hosting firms and even more so large ISP's are seeing marketshare
being lost due to various reasons such as broadband  which is a
either resell someone elses services and be happy with your
commission or die, perhaps slowly.

Plug And Play web's that are quite robust be they commerce or
services based are on the way. They assure the prospective customer
such as businesses effective sites, real SEO, real security and much
more. The project we are working on for example is unique and not.
While we are under a NDA on it suffice to say the commerce end of it
will be a true blessing for small and medium businesses and give any
site be it a eBay, Overstock whatall a true run for the money
(sales) while costing the client no commissions and various fee's.
Best of all, they need know absolutely ZERO about being "Effective"
on the web, its all done FOR them.

The future of the web excludes the current mind set completely as
its simply not needed. Web Designers, Web creation firms are as we
speak running on borrowed time. I know of at least 8 major firms
(including America's two largest ISP's) working on professional plug
& play site software for businesses and there is simply no designer
or private firm that will 1. Create such outstanding abilities in
sites and 2. Deliver them at a cost that is coming. The big boys
play on volume, not "How much can we get from this one and that
one". The goals are simple:

1. Retain the customers as ISP users

2. Retain and/or get said clients to host with them

3. Provide clients any type and/or numbers of websites they require
that are both professionally made/supported

4. Seize those businesses not only for the sites but future growth /
opportunities

5. Provide such services in volume so cost is reduced to little more
than most hosting costs now... Simple. Can have 1000 clients at
$2000 each for sites or have 200,000 for $40-$50 a month

6. Provide all forms of sites needed... Again... All plug and play.
Want forums? Want commerce? Want auctions? Want Blogs? on & on...
ALL plug and play.

But how can this be accomplished via a client? How can they design a
site look and feel?

Simple to understand.

Well... simple to understand for anyone who is a moden day
programmer shall I say.

The present 3 tier standardized model for RAD (Rapid Application
Development) is being applied at a higher level to these plug and
play future webs. You have a data layer, you have a control layer or
rules layer and you have a presentation layer..

In Visual Basic/C etc. for example a programmer designs a user
interface, not much different than using a paint program (in fact
less robust!). They then need "plug in" their code that sends of
commands (easy terms) to the control/rules layer. That layer then
communicates to and fro with the data layer.

With the Plug & Play webs all the client need EVER worry about is
the Presentation layer. All the rest is taken care of for them. The
User interface's are easier to work with than using Microsoft Word,
by far in fact. I could take any person reading this in LED, sit
them down with Visual Basic and within two hours they could create a
user interface. Not a lick of code perhaps, but they could make a
user interface that is effective towards a given task.

Thus the statment of " in my view most web consultants will
therefore either learn how to make it with smaller accounts, or find
another line of work." by Mr Yancey in LED 1961 is not correct
entirely as small accounts will cease to exist completely, the "Find
another line of work" however is true.

This by no means states that "Web work" will cease to exist. It will
still exist and in large form with custom applications that use the
web as distributed computing mechinism for varieties of
applications. It does however mean the work that has been the work
feeding web designers, web consulting firms, web creation firms
and/or privateers is coming to an end.

On the other side of the short future coin... I have never
understood why a business would hire anyone to build webs for them
that are not themselves engaged in similar web activities. I would
never hire a designer or firm to build say commerce sites when said
designer/firm does not itself engage in eCommerece. This is just a
"Duh? type thing".

We had several webs we created where others came before us and the
clients were never told how to be effective. Not even the basic's.
Like, "Sell things at eBay for pennies"... Pennies? Those pennies
can result (and usually do) in retained traffic to a website after
you communicate with them and its all nice and tax deductible. Most
designers/firms dealing with eCommerce are so very very illiterate
in sales on literally all grounds its no mystery at all why their
clients fail. They fail because the people they hire to help/make
the succeed dont have a clue about their business. Dont see many Web
Designers with MBA's ya know?

Its even a problem in BIG business on the net. Programmers/engineers
think selling things is just childs play as compared to the gospel
of writing code. Marketers think programmers are weirdo's, like
people who weld together car doors but cult-like.
Management/corporate are constantly trying to get both sets of
entities to get on "the same page".

I guess I am unique. I know both and as such I can say with no
hesitation at all that "Selling/Marketing" is SO much more complex
than programming its just night and day. With programming there are
defined rules, defined boundaries, finite this and finite that. In
sales/marketing every single person... every single prospective
customer is unique. Some will pay extra for service, some will yell
no matter what... its completely random and the key is how to find
the largest common denominators and appeal to them. Literally every
respect of different peoples personalities, wallet on & on come into
play.

This is where web designers/firms fail and why their clients then
fail. Is it a web firms business to know the intimates of a clients
business? No... probably. But then again, a bunch of good people
would then say, "Sorry Mr. Client, we really cannot represent/create
your interests as we dont know enough to do so..." and pass them to
someone who does. But no... Instead they see green $$$ and thats
what they care about.

In our case, we do web sales also. So, we do understand sales. We
wont accept building a site for "DVD reviews". Want DVD Sales and
Reviews? Ok, we're game. We're game as we know that when that client
succeeds and they will that they will then refer some kiosk seller
in a mall to us. 85% of all webs we have created are due to prior
clients who run into someone or are talking to someone interested in
getting sales on the web. We do not even promote on the web that we
create commerce sites.

In fact, some of the software we are now engaged in creating is for
small/medium sized businesses to create storefronts and then some.
This due to the fact we got tired of paying others for their
software and then having to meddle with it to make it do various
tasks outside of the normal operations of said software. With our
own we can just "Make it so".

But all mucus aside :) IF someone wants to be a web professional no
STANDARD exists. Thus that entity should be saying, "To be a web
professional means that I represent/understand my clients interests
to the best of my ability. If I do not have the ability to do so for
said client(s) then I either refer them to someone who does or I
become skilled and knowledgable enough about their
interests/business to service them".

In the case of sales businesses that means understanding product,
prospective customers and things such as marketing/tax deductions
etc. It means at least having some MBA qualifications. Course then
again... If one has an MBA why would they be making websites? LOL

Rick Gortatowsky
Software Society


==== BILLBOARD ===================================

From: Richard Dudley
Subject: Google AdSense in RSS Feeds

This just cross my aggregator today:

Today I launched a project that has been a long time coming.
LonghornBlogs.com launched new RSS feeds
(http://www.longhornblogs.com/mainfeed.aspx) with AdSense ads
embedded in each entry. I'm very pleased to be the first (and
currently the only) site sanctioned by Google to test out this new
product. I can't talk about much more than that, but you can read a
bit more about it here
(http://www.longhornblogs.com/robert/archive/2005/04/26/13905.aspx).

It's interesting to see how the ads are integrated with the posts.
These ads only appear in the syndicated feed, at the very bottom of
the post.  Of course, there is regular adsense on the site when you
visit it.

Rich Dudley
www.bloomeryweddings.com


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