Marketing & SEO Discussion List - LED Digest

Home arrow Full Issues arrow 2005 archives arrow LED Digest 1966: You're Right. Good Luck.
LED Digest 1966: You're Right. Good Luck. Print E-mail
==================================================
                 The LED Digest
             Moderated Discussion List
     "Effective Online Advertising, Since 1997"

         pair Networks: The LED's Web Host
   Hosting and Domain Reg. from a Trusted Leader
  pair.com for Hosting  |  pairNIC.com for Domains

==================================================
List Moderator:                     Published by:
Adam Audette                          LED Digest
post, led-digest.com     http://www.led-digest.com
..............................................
May 5, 2005                            Issue #1966
..............................................


            .....IN THIS DIGEST.....


==== CONTINUING =================

        --== Problems with Web Design ==--
                ~ Malcolm Bailey
                ~ Mark Frank
                ~ Alex Hughart


==== BILLBOARD ===================

        --== Blog Robots? ==--
                ~ Michael Martinez


===== CONTINUING =================================

From: Malcolm Bailey
Subject: Re: Stupid Biz Owner Reply

Hello Adam and folks,

In LED 1965 - Mark Rogers wrote about his business needs and his
requirements for his website and it's back end system.

He has a large wish list that he'd like his current site to do,
which it doesn't currently achieve. To be honest it's a large amount
of extras that he listed and I'd expect him to need to pay in the
region of thousands rather than hundreds of dollars to get this
development.

However his wish-list would, in the hands of a professional software
house/web developer, help form a perfect specification document for
a redevelopment. (Without looking at his current site I'd be careful
to recommend building on top of his existing software architecture
as I couldn't tell if it was suitable for supporting additional
development.)

It seems his experience from his first two sites has focused his
needs and he now has a very clear idea of what he and his customers
need.

The first thing mark should do is to list all his requirements in a
clear and concise manner before talking to anyone. At the end of the
day, no matter how good a company or consultant they are - you will
always know your business better than they can.

Mark asks whether he should stay with his current web company or
look elsewhere. The two questions he needs to ask are:

1. Are you happy with the current company and do they provide a
professional service?

2. Can they do the additional work you want, at a reasonable cost
and in a reasonable time-scale?

If the answer to both of these is a resounding 'Yes' then I'd stay
with them - better the Devil you know ;-)

If you have doubts about either then it's probably worth asking
other companys for estimates based on your requirements list. (And
as other threads in LED have expressed, don't always go with the
cheapest!)

How do determine before it is too late if a company can do all of
this? Unfortunately you can never be sure (unless you're
exceptionally lucky and they've developed your exact requirements
for someone else!!!), but if a company has done similar work and can
provide good references from at least 2 or 3 previous clients then
you're limiting you're exposure.

...how do I pick a consultant...

To be totally honest, I don't think you need to hire a consultant
specifically for now. I'm sure you'll get plenty of initial feedback
from LED members, and then any decent web development expert should
be able to fulfil this roll for you and give good advice on an
ongoing basis.

I've come at this from the perspective of a developer myself and not
the client, so please read this in conjunction with the other advice
that comes, and I hope these thoughts were of help!

Good luck,

Malcolm Bailey
www.aethon.co.uk


-------- new post - same topic ---------

From: Mark Frank
Subject: Web design

Catherine,

You wondered how to answer a client who asks, "Why should someone
pay a web designer $100 per page when they can use a template
program for free?"

I've already fought this battle.  I spent a lot of time try to
convince people that I could design a better website than they
could.  Not one of them ever changed their mind.  Now my response
is, "You're right.  Good luck with your new website."

What I'm really telling you is this...

Don't waste your time with people who ask this question.

They don't get it.  There is much more to building an effective
website than putting pretty pictures on the Internet.  A website is
a marketing tool.  It is an extension of the business plan and its
purpose is to generate cash, leads, brand awareness, etc.  The
average person doesn't know this.  Most people them have little
appreciation for copywriting techniques, and even the best of them
do not understand Internet marketing or search engine positioning.

They just want a website.  For them templates and poorly written
text are good enough.

If you are dealing with people who are asking this question, you are
spending your time trying to convert people who have already decided
that they don't want your services.

Your time would be much better spent marketing aggressively to find
new clients.  Client who are willing to pay you for your work.
These will be successful business owners and professionals who
understand that their time is best spent working to generate income,
not designing websites.

Focus your efforts on clients who need and want your services.
That's where the steady work is.

Mark Frank
http://www.websitedesignbiz.com


------- new post - same topic --------

From: Alex Hughart
Subject: Web design

> How do I know before I have spent thousands of dollars
> and months of time that the new server is going to be faster
> and more secure? How do I know I will get a decent ROI?
        - Mark Rogers, LED 1965

One way is to figure out FIRST what would you like to accomplish and
exactly what features would you like to have on your website.
Second, do a little research what shopping cart software has those
features or ability to add them later. All major shopping carts have
a support network (specialized sites, forums, chatrooms, etc.) of
developers and users. You can find a lot of useful information there
- which are good hosting companies for that specific cart for
example.

You have to look at somewhat bigger picture: how large the support
network is, how easy and how quickly questions can be answered and
problems solved, how easy would be to customize / upgrade / add
features in the future...

In the end, you don't have to do everything yourself but you have to
have some general idea how things work. At least, you will know when
to hire a professional and for what type of work. You might not know
but, my guess is, your existing site is made of a template:
oscommerce or zen-cart.

This brings me to other issues you brought up in your post. To
customize a template with several hundreds products is a time
consuming project, no matter what. You said you paid $1,500 for two
months of work (I believe, it takes at least a month of fulltime
work to set up an e-commerce site, even with a template and all the
copy and images ready, let alone one with several hundred products).

Do you expect to pay an in-house designer/webmaster $1,500 a month?
As far as customers responding to the changes goes, that's anybody's
guess. I'm sure, they will welcome any change for the better.

Decent ROI? Again, we need a little bit of a perspective here.
Brick-and-mortar retailers spend hundreds of thousands of dollars on
their stores hoping that their investment might pay off in 5 years
or so. Somehow, online retailers expect the same amount of sales
with a website done by somebody else for $1,500. Well, according to
the laws of economics, physics, universe - whatever you want to call
it - this is just not possible! However you look at it, you'll have
to pay for your entry into the business world. Your final invoice
might show that you paid 80% in time and sweat and 20% with money or
the other way around but, you'll pay for it. In any case, more you
learn, more you are better off. At least, you won't have to pay for
the same thing over and over again.

Alex Hughart
www.bonsavon.com


==== BILLBOARD ===================================

From: Michael Martinez
Subject: Blog bots

> I started receiving referrals from blogs to my website...
> They fill up my statistics and block good referral from
> showing in my stats, by their numbers.
        - Baruch Avraham, LED 1965

Blog robots are searching for RSS feeds.  If you have any on your
site, that is why they are there.

They will in no way hurt your rankings in search results.  If you do
have RSS feeds, they may be picked up by automated page-generators
on some of the aggregator sites.  You'll get more inbound links and
people may subscribe to your feeds through their personal start
pages.

My sites get widespread exposure and visibility through RSS feeds.
They are a good source of generating inbound links and traffic.  I
have been using RSS feeds to build links and traffic since 1998.

Michael Martinez
http://www.michael-martinez.com/


-------------------------------------------------------
The LED Digest is sponsored by pair Networks:
pair.com for Hosting | pairNIC.com for Domains

Copyright 1995-2005 Orange Wheel, LLC. All Rights Reserved.
-----------------------------------------------------------------

"Tiredness begets sleep begets dreaming, and awareness." -Anon.