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List Moderator:                     Published by:
Adam Audette                          LED Digest
post, led-digest.com     http://www.led-digest.com
..............................................
August 3, 2005                        Issue #2005
..............................................


            .....IN THIS DIGEST.....


====== NEW ======================

        --== Changing IP and SE Rankings ==--

                ~ Jim Berry
"We've researched and can find very little consistent
information on how to address this issue..."


==== CONTINUING =================

        --== Acceptable Marketing ROI? ==--

                ~ James Miller
"I had an interesting result with a quasi-legal
web site..."

        --== Not Just Linking ==--

                ~ William Ernest Waites
"...most people can't be bothered to remember
how they actually decided to contact a company."

                ~ Tom Aman
"All the info [at google.com] should clarify the facts..."


==== BILLBOARD ===================

        --== Recommended Email Clients? ==--
                ~ Veronica Yuill

        --== Important Google Update ==--
                ~ Michael Martinez


======= NEW =====================================

From: Jim Berry
Subject: Does Changing IP Address affect Google rankings?

After a couple of years of marginal service from our Hosting
company, we are looking at changing to a new company.  Our dilemma
is that we've achieved exceptional visibility and results from
Google (as well as MSN and Yahoo) over this period and understand
that a new IP address will likely result is some fall-off of
visibility while the Googlebot locates our new IP.

We've researched and can find very little consistent information on
how to address this issue, so our hope is some of the experts on LED
might help!

Some questions we have are:   Should we run our site on both IPs
while the migration takes place?  Should we put a redirect on our
old IP address and does that help the Googlebot?  What else do we
need to know?

We've wanted to make a hosting change for some time, but dread the
likely drop in indexing and are seeking the safest method of
transitioning.

Many thanks to all for their feedback!  Feel free to email privately
too if you like.

Jim Berry
www.bookkeepinghelp.com
jim, bookkeepinghelp.com


===== CONTINUING =================================

From: James Miller
Subject: ROI

I had an interesting result with a quasi-legal web site,
www.indepmed.com, offering mediation services.

As with many web sites, we reckoned that the ultimate clients would
be shown the site, by such as lawyers, accountants and other
professionals.  So the first thing we did was make sure that all
pages printed correctly as A4 pages, by just clicking the print
button on web browser.  We also put lots of forms, both printable
for faxing and on-line, on the site, so that they could be filled in
quickly.

We also created a cartoon postcard which was mailed to about 2,000
professionals.

The outcome was a threefold increase in business.  Why this was, we
weren't strictly sure, but perhaps that shows you need a really well
thought out campaign, that fits how your target audience does
business and also you need to tell them about the website in a
memorable way!

James Miller

Daisy Analysis
www.daisy.co.uk


-------- new post - new topic --------

From: William Ernest Waites
Subject: Yellow Pages: It's a directory.

> It seems a good review for the ROI for advertising
> in Yellow pages is needed.
        - Viggie Bala, LED 2004

Some years ago, I worked for a client, a private educational
institution, that was absolutely convinced that YP was the source
for most of their leads.

Sure enough, tracking data (always dubious when done by humans
asking humans) indicated that the largest single percentage of
inbound calls were attributed to the YP.

But they agreed to run a television campaign as a test.

After the campaign had run, we went back and looked at the lead
tracking data. YP again showed up as the largest single source of
calls. But all calls including YP went up when the tv campaign ran.
And the margin of advantage for YP was even higher during the period
the tv advertising was running.

We concluded from this that people saw the advertising and used the
YP to locate the phone number. Would they have used the YP without
the outside stimulus. Maybe, but who knows what other media
stimulates them to look in the YP?

We know from other research that most people can't be bothered to
remember how they actually decided to contact a company. When asked,
they either cite the "last' source of information or the easiest to
think of.

In real estate, for example, if you asked most people how they
decided to visit an open house, they would say "just driving by."
But how did they get in their car and just happen to be in the
neighborhood where the open house was? And why did they follow one
open house sign instead of another?

There is much to learn, and much of it may never be learned, about
how customers find service and product providers.

Sincerely,

William Ernest Waites, Eyewriter
"Words that make pictures." (c)


-------- new post - same topic --------

From: Tom Aman
Subject: Linking

Links to Google quoted by Michael Martinez, LED 2003:

> http://www.google.com/webmasters/guidelines.html
> http://www.google.com/webmasters/facts.html
> http://www.google.com/webmasters/seo.html
> http://www.google.com/webmasters/4.html

Really good stuff Michael.  And obviously many of your commments in
LED are based on this info.  I suggest anyone interested in this
area (and that should include anyone who runs a Web site) should
start at http://www.google.com/webmasters/index.html and check out
all the linked items.

All the info there should clarify the FACTS about some of the things
that have been discussed / argued over in LED.

For example, regarding dynamic content, "We're able to index
dynamically generated pages. However, because our web crawler could
overwhelm and crash sites that serve dynamic content, we limit the
number of dynamic pages we index."  This goes a long way to
explaining why all the pages on a site served dynamically don't
always get indexed.

On Frames: "Frames tend to cause problems with search engines,
bookmarks, emailing links and so on, because frames don't fit the
conceptual model of the web (every page corresponds to a single
URL)."  Just verifies that framed sites can sometimes be problematic
for the search engine bot.

About a site disappearing: "It's possible your site was temporarily
inaccessible when our robots tried to crawl it." or "...setting up
pages / links with the sole purpose of fooling search engines may
result in permanent removal from our index".  Any questions on the
second point?  With regard to the first, if your site is hosted by a
hosting company, do you monitor it to ensure that they really are
providing the "up time" they advertise?  There is software available
that can do the monitoring for you and give you real numbers on "up
time".

On some of the bells and whistles designers like to use: "Use a text
browser such as Lynx to examine your site, because most search
engine spiders see your site much as Lynx would. If fancy features
such as JavaScript, cookies, session IDs, frames, DHTML, or Flash
keep you from seeing all of your site in a text browser, then search
engine spiders may have trouble crawling your site."  Basically, if
you want the search engine bots to do a good crawl of your site,
remember the KISS principle.  Try a link checking program.  If it
can't see your entire site, then chances are a search engine bot
will have the same trouble.

There is a lot of information on these Google pages that should go a
long way towards dispelling some of the SEO myths that abound as
well as providing info and guides on how to design a site that is
both user and search engine bot friendly.

Tom Aman

Aman Software
http://www.cyberspyder.com


==== BILLBOARD ===================================

From: Veronica Yuill
Subject: Email apps

> I am looking for a SAFE e-mail client that can live
> on a small network and share a common message
> file / database. It has to be easy to use, and safe.
        - Richard Stubbings, LED 2004

One word: Eudora.

I've been using it since roughly 1995, and as fashions in email
clients come and go, it has soldiered on. The interface is not very
stylish (no fancy graphics, icons etc.), but for heavy email users,
it's the business. It has all the features Richard mentions, plus:

-- it stores its email in text files, easy to back up, recoverable /
searchable by other applications

-- built-in Bayesian spam filter (essential these days!)

-- available for PC and Mac

There is a free version, or an ad-supported one, but this is one
piece of software that's well worth paying for!

Regards

Veronica Yuill

Archetype Information Technology Ltd
http://www.archetype-it.com/english/


------- new post - new topic --------

From: Michael Martinez
Subject: Important July 25, 2005 Google update

Although I have been calling it the July 25, 2005 Google update in
several other forums, I have now found reference to changes at
Google going back to July 22.  What has become clear to many people
now is that something changed at Google last week, something
substantial.  The search results are no longer dominated by the
kinds of sites that I have, for months, been calling "SpamAd" sites.
 These Web sites tended to fall into three categories:

1) DMOZ clones.  These are sites which take the datafeed from DMOZ
and replicate it under their own domains.  Unlike Google, they don't
usually massage the results.

2) Scraper sites.  These sites are pseudo-directories that grab
listings for Web sites and organize them by topic.  Many people feel
they were scraping Google or other search engines for those listings.

3) RSS feed-driven sites, often organized in directory-like
structures.

All three types of sites feature Javascript-fed ads like Google
AdSense in very prominent view, usually forcing the visitor to
scroll past screenfuls of advertising to get to the "real" content.
Regardless of their structure, these SpamAd sites are clearly
designed to generate affiliate revenues from the ad programs.  The
content was essentially fluff.

One of the recent trends I had noticed was that listings for
individual Web sites on these SpamAd pages could supercede or
replace the listings for legitimate Web sites in Google's search
results.

GoogleGuy advised people last week that Google was going after these
kinds of sites (the reference has been moved to a subscription-only
forum, but his comment has been quoted by me and at least one other
person elsewhere):

..from listening to feedback that the search engineers heard at the
the last WebmasterWorld pubconference, I have a strong hunch that
we're going to be taking a closer look at sites that are just
scraper sites, or throwing up a copy of the ODP with no value added.
So I wouldn't be surprised to see (for example) sites that are just
scraping Google (or possibly other sites) not doing as well over
time.

There are two popular hypotheses circulating in the SEO forums at
the present time.  The first one is that Google may have targeted
directories for filtering.  Quite a few people who claim to operate
manually administered directories have complained of losing
listings.  Debra at Jill Whalen's HighRankings Forums posted the
following comment:

http://www.highrankings.com/forum/index.php?showtopic=15808&hl=

..Of the handful of Directories I'm watching fall out of Google's
index, all but one have been hard at work adding footer / site wide
links instead of content. Others fill pages with Adwords and offer
only a handful of "real" sites and some never build out cats. Search
engine bots take note of changes / updates / additions and most
importantly, inbound links. Directory owners need to cultivate a
link and search marketing plan just like any other site.

The other hypothesis is that Google implemented some sort of new
duplicate content filter.  This is just a shot in the dark, based on
absolutely nothing but wishful thinking.  I have looked through more
than a dozen forums for information to corroborate this hypothesis
and have found nothing.  Of course, the lack of evidence seems to be
spurring the popularity of this hypothesis, as people are now voting
for it in favor of anything that fits the facts.  Your mileage may
vary.

The SEO forums themselves make it difficult to evaluate these
changes in behavior because most of them forbid people from posting
links to their own Web sites.  The SEO communities tend to wallow in
ignorance and hyped-up drama because of these kinds of restrictions,
but that is just the way things are.

For now, my hypothesis is that Google targeted sites which were
featuring Javascript-served ads (formatted like Google AdSense) as
the prominent, primary content of the pages.  There is no way to
confirm this hypothesis, but it fits the clues better than some
black box filter that has magically left all other duplicate in the
index.

In any event, what we can all (or nearly all) agree on, I think, is
that Google has improved its search results tremendously.  After
months of complaining about the spam-cluttered listings, I finally
have something good to say about Google.  I think many other people
will stop complaining, too (except for those whose sites have
vanished).

For the record, I do operate several directories myself.  None of
the carry Google Ads or competitive ad programs (several of them do
carry my own internal banner ads).  These directory sites are all
doing well in the search results.  They have not been filtered, not
even sub-sections (one variation on the directory hypothesis is that
deep-linked category pages were thrown out -- that is not so).

I do expect to see some more magic black box theories make the
rounds.  One of the most popular ideas that is trotted out during
every major index update is that Google is targeting eCommerce
sites.  I would not be inclined to give that one credence, either.

So, draw your own conclusions, jump on the "magic black box"
bandwagon if you wish to do so, but rejoice (if you do not run
SpamAd sites) in the fact that Google FINALLY listened to a lot of
complaints and did something about the garbage that was ruining
their search experience.

Yahoo! and MSN now will really have to work hard to compete, unless
Google undoes this change.  I hope the SpamAd sites are gone for
good, though.

Michael Martinez
http://www.michael-martinez.com/


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