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Home arrow Full Issues arrow 2006 archives arrow LED Digest 2258: Rankings Up, Sales Down
LED Digest 2258: Rankings Up, Sales Down Print E-mail
A concerned LEDer wonders today why, with their search engine rankings
continuing to improve, their sales are declining. It's a very pertinent
question. Also, Shari Thurow rips the corpse off PageRank with her post.

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List Moderator:                     Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
October 3, 2006                    Issue no. 2258
..............................................



            .....IN THIS DIGEST.....
                

====== NEW =====================

        --== Rankings Up, Sales Down ==--

                ~ Angelo Simone
"Can anyone tell me why my ranking continues
to rise, but sales seem to continue to go down?"


==== CONTINUING =================

        --== Falling Google Rankings ==--

                ~ Shari Thurow
"[PageRank is] a bogus number. Quit relying on
it. Quit asking questions about it. Just ignore it."

                ~ Reg Charie
"[There] seems to be a tightening of Google's
'keyword spamming' algorithms."

        --== Meta Tags (and More) ==--

                ~ Derek Andrews
"Urban myths only waste time."

                ~ Chris Nielsen
"While still not conclusive evidence, it's
great to hear such things."

        --== Form Spam ==--

                ~ Al Toman
"I've edited out my rants since I take spam-
fighting very seriously."


==== BILLBOARD ===================

        --== Strange Referrals ==--
                ~ Dean Wright


========== NEW ===================================

From: Angelo Simone
Subject: Rankings Increasing, Sales Decreasing?

Can anyone tell me why my ranking continues to rise, Google PR of 6,
Alexa 272,000, but sales seem to continue to go down?

I know I have a ton of competition but I have great products, fair
prices and a nice website, I keep adding more related links and have
hired a firm to do over my Home page but nothing I do seems to help.
When my home page was reworked my rankings went up but business
didn't.

I also use Ineedhits & Google adwords PPC for promoting my site but
I keep paying out and get nothing back for it. One of my problems
now is that I am afraid to cancel Adwords or change anything else as
far as promotions because I am afraid things might get worse. I had
a severe drop in sales that happened overnight about three years ago
can anyone explain any of this please.

Angelo Simone
www.angeleentshirt.com


======== CONTINUING ===============================

From: Shari Thurow
Subject: Positioning

> ... why [has] one of my sites retained a Google PR 6 while
> falling from #4 to page 40 for an important search term?
        - Dan Rosenfield, LED 2257
        - http://www.led-digest.com/content/view/1081/55/

Hi all-

This is in response to Dan Rosenfeld's post regarding rankings.

First, and I have to say this, quit using a number between 1 and 10
to determine your site's link popularity. PageRank is not a number
between 1 and 10. And quit using that friggin' toolbar. In fact,
remove it if you see that you've become addicted to looking at that
number. The toolbar has never been accurate, and I doubt it ever
will be.

I have seen sites with PR0 make millions of dollars in sales, and
I've seen sites with PR9 make nothing. It's a bogus number. Quit
relying on it. Quit asking questions about it. Just ignore it.

Okay, end of rant.

All search engine positions fluctuate. It does not matter that a
site has retained top 30 positions for over 5 years. It does not
matter if your site has a top 10 position and suddenly drops to
position 150. All search engine positions fluctuate. Once people
accept that simple fact? Life gets easier.

Positions fluctuate for a variety of reasons. The main one is that
algorithms change. Search engines also hiccup (for lack of a better
term). A Web site owner might have done nothing to the site, but the
search engine might hiccup. Panicking is not a good idea. Leave the
site alone.

Positions fluctuate because new sites / pages are added to the Web
all of the time, and pages (and the corresponding URLs) no longer
exist. Link development is dynamic, too. One good news story can
really change the linkage properties of a URL.

What I care about is what I see in my Web analytics (site
statistics) software. If I see that my or a client's site gets
consistent, qualified search engine traffic over time, and through
usability testing, A/B testing, multivariate testing, etc. the pages
are converting? That's what I want. A search engine "hiccup" is just
a glitch.

If a site is missing from top search engine results for an important
term, don't be afraid to use PPC advertising. It's fast, and you can
always turn it off when you don't need it anymore. I also look at
search results and turn in any search engine spam. I see if other
sites have better interfaces (ie usability) than my site(s), and I
also look for high-quality link development opportunities. I usually
find some good PR opportunities that way.

And I do all of this without giving a hoot about a number between 1
and 10. My 2 cents.

Sincerely,

Shari Thurow, Webmaster/Marketing Director

Grantastic Designs, Inc.
http://www.grantasticdesigns.com/tips.html


-------- new post - same topic --------

From: Reg Charie
Subject: Positioning

Hi Dan,

I took a look at your site and I suspect that your drop is due to
the amount of repetitions of the word "degrees" in your mainpage.
(101 times).

You are not alone having your site sink in the rankings for what
seems to be a tightening of Google's "keyword spamming" algorithms.
In LED Digest 2244 http://www.led-digest.com/content/view/999/55/ I
replied to MO Douglas regarding the same problem. (Dropping in
rankings for a well established site.)

Thank You,

Reg Charie
www.dotcom-productions.com


-------- new post - new topic --------

From: Derek Andrews
Subject: Meta-tags

> Whether or not any of the search engines use the keywords
> in meta tags as part of their algorithms for ranking pages,
> I do know that they index them. Here's how I know...
        - Kathy Wilson, LED 2257
        - http://www.led-digest.com/content/view/1081/55/

This is interesting information, but before it becomes accepted as
scientific truth the data needs to be peer reviewed and tested, and
finally put into some sort of context regarding its application. It
could be that some other factor, such as Google bombing, is causing
the results that Kathy is seeing.

First of all I think that we would need to see the website and the
keyword in question, and determine which search engines are
providing the referrals. This would allow confirmation that the data
is being interpreted correctly, and check to see how much
competition there is for the misspelled word. Then we could design
tests on multiple websites to confirm the finding and get some idea
of how much weighting a meta keyword will receive. I think it would
also be important to check that it doesn't incur a penalty for
including a word that isn't visible in the page, and that no
long-term effects come in to play.

I say all this not because I disbelieve Kathy, but because I believe
that evidence like this can easily be misconstrued and then used in
a manner that will create no benefits. Urban myths only waste time.
Something scientifically proven, tested, published and thoroughly
understood so that the circumstances in which it is of some benefit
would be of great value.

Derek Andrews, woodturner
http://www.seafoamwoodturning.com


-------- new post - same topic --------

From: Chris Nielsen
Subject: Meta tags

> I added the misspelled name to her keyword meta tags
> and when I checked her stats shortly thereafter, discovered
> that it was one of the keywords used to find her website
> during searches by her website visitors.
        - Kathy Wilson, LED 2257
        - http://www.led-digest.com/content/view/1081/55/

While still not conclusive evidence, it's great to hear such things.
I have long held that the purpose of the keywords tag should be to
provide several functions to help the search engines:

- List important keywords / phrases

- List other words that mean the same thing (synonyms), but are not
practical to include in the site

- List other variations, abbreviations, acronyms, etc.

Still, I have to say that what you have seen may not but 100% true,
since some search engines are getting very good about spelling
corrections and may have caused your client's site to appear, even
if the spelling was off (you did say it was a common misspelling.).
I think more testing would be needed before we could safely say what
you saw is true. This is the type of thing that leads many astray
(myself included), in the appearance of an effect that seems to be
the result of something we have done or observed. If the result is
repeatable and can be confirmed, that's great and good science.

Thank you,

Chris Nielsen
http://www.best-free-search-engine-list.com


-------- new post - new topic --------

From: Al Toman
Subject: Form spam

> ... does anyone know of a way to stop persistent spammers
> who use the response form on my website...?
        - Dan Rosenfield, LED 2257

I've edited out my rants since I take spam-fighting very seriously.
ALL my client's web sites have free anti-spam & secure input forms
and mailto tags prior to publication.  I'd suggest that webmasters
across the W.W.W. use the freely available resources today and
address this issue.  You can simply do the Google and find free cool
stuff.  However, I've highlighted a tiny few of the 101 ways to kill
spam before spam becomes spam.

Firstly, the concern isn't that Mr. Rosenfield, himself, is
receiving multiple garbage emails but rather that his response form
is potentially and most likely sending multiple thousands of us,
garbage emails.

Spam filtering is $billions of dollars too late~!  The $billions of
annual damage has already been done.  And WE are paying for it!  Mr.
Rosenfield has been kind enough to alert us webmasters as to where
we can stop the $billions of damage before becoming $billions of
damage, at our contact forms and mailto tags (other more
sophisticated web sites require more intense script trickery).  Spam
filtering is the band-aide on the scraped knee.  Anti-spam contact
form and mailto scripts are the knee pads, protecting them from
being scraped and puts a serious dent into Johonson & Johnson
BandAide stock!  Not to mention spam stock.

Jacob Nielson is a PhD dude and explains how / why he obfuscates his
mailto tag here, http://www.useit.com/about/whynomailto.html.  It's
a good thing that he didn't do his PhD dissertation in mailto tags
else he'd come across some very simple, simple, simple techniques
that are accessible and useable.

Anyway, get your helmet and kneepads on and let's go!

The Adam guy suggested adding the requirement of image recognition &
manually entering a match to gain access, commonly known as Captcha.
This is a good workable suggestion, however, it carries several
disadvantages with it.

Useability and accessibility is one.  One serious no-no is that I'm
blind (figuratively) and I can't see the image.  But the Adam Guy is
a Nice Guy and as he should, puts the ALT TAG to use, detailing the
distorted graphic image, of sorts.  Me as spammer says, "Cool, Nice
Guy"! Naturally, W2.0 dictates audio (as if it is something new) so
me being blind (figuratively) is no excuse.  However, it can be for
various reasons (my main computer is mute, it makes no sound unless
the hard drive is coming to a grinding halt) and the script itself
is rather bulky.  Bottom line, most W.W.W. interneters are not going
to install it and the ONLY WAY to bury spam is to make sure most ALL
W.W.W. interneters are pro-active in the war against spam.   "Bring
em on"!

Considering, a better option is to 1) drop the image recognition but
2) maintain the manual input requirement.

You do this by asking a simple randomly selected question:

example 1) 2+2 = ? (hint: it's not 3)

example 2) Mary came to work in a green dress.  What color is Mary's
dress? (hint: your being color blind is no excuse!)

example 3) How many ears does the Adam Guy have? (hint:  forget the
middle one; that's a nose.)

example 4) If a woodchuck would chuck wood what would a woodchuck
chuck? (hint: pine is softer than oak)

example 5) Steve Pronger rides a red bicycle to work.  How many
tires is he riding on? (hint: that ain't no 4-wheeler, Steve)

However, there are more simple ways to deter form-spam attacks if
you do not have access to or capability of the simple script
described above.

- Digest Spam on the Front Line -

Firstly, learn how to script input forms properly.  While you're at
it, learn how to design your web-compliant web site  :-)~

Spammers are highly intelligent, patient, and motivated.  Spammers
hate webmasters who are highly intelligent, patient, and motivated.
Therefore, if you wish to fight spam, serve spammers what they hate
most, intelligence, patience, and motivation.

[1] If you are not concerned with auto-fil forms, don't use input
names such as "email", "name", "business", "address", "street",
"city", "state", "zip", and "phone" to mention a few.

<.input type='text' name='liame' size='20' maxlength='48' />

The spammer's seach bot may be scripted to seek, find, and digest
"email" (Google's not the only one using search bots, ya know!?!).

If you are insistent upon auto-fil forms, then simply install a BACK
END spam-eating script (described below).

[2] Include an appropriate "maxlength" in your form's input.

<.input type='text' name='liame' size='20' maxlength='48' />

32-64 is acceptable for email addresses. 24-32 for personal full
names.

Place a maximum number of characters on each input field appropriate
to the type of data being collected.

This prevents Mr. UCE from writing a book of malicious script of
various species into these fields.  As well, as we'll see later, a
simple BACK END script does more anti-spam magic with each form
field.

[3] Post your form, Get it?

<.form name='eat-this_spammer' action='$PHP_SELF' method='post' >
The data in a POST form doesn't carry in the URL whereas GET carries
the data in the URL.

This is the URL of a GET FORM:
http://snipurl.com/antispamform  [studio9.ws]

It reveals all kinds of stuff, hey?

Worse, now that I know your form GETS IT, maybe I'm just smart
enough to use your form without using your form!?!  Ouch!

This is the URL of a POST FORM: http://studio9.ws/webcontact.php

Wah? No stuff?  Dang!

[4] Advertise and Post a Sign on Your Contact Web Page "This is a
spam-free form.  Go ahead!  Try and spam me and make my day!"

- Slap Spam on the Back End (Spam Spanking) -

Sever side is the real fun big-boy playground.  We twist spammers.
We grind spammers. We execute spammers. We send spammers into the
infinite corners of cyber space!  Because WE CARE (and it's FUN,
FUN, FUN) and it wastes spammers' time and resources.

I use PHP because it is a sever-side script (you don't see it in
your client browser) and it's easy, easy, easy. The problem with PHP
is, is that it is too easy and many PHP scripters ignore security.
Oops!  So, you, yes, you, better know the script that's on your web
page.

Firstly, properly gather the input field data using POST:

---------------------

if ($_POST['submit'])
{
do something ...
}
else
{
echo "bug-off!";
exit();
-or- more politely, return back to the input form
}

---------------------

[2] Next, check if the Adam Guy sports 2 ears.  If not, "Oops" and
return to the form.

---------------------

if ($_POST['submit'])
{
$question = $_POST['twobigears'];
    if ($question != 2)
    {
    echo "<p>Sorry!  Adam Guy does not have $question ears!</p>";
    echo "<p>Please try again!</p>";
    }
... do something ...
}

---------------------

[3] Test each form field data appropriately (for spam)

One handy spam character is the comma.  Therefore, you want to keep
a check on that thar comma.  If you detect a comma you can do
several things.  Two of which are 1) kill the form transmission or
2) replace / remove the comma and permit the form to do its thing.

$name = "King George the 3rd, Iz Cool";
$name = str_replace(","," ratz ", $name);

now, $name = "King George the 3rd ratz Iz Cool"

This doesn't show how spammers implement the comma, causing helter
skelter, in the name (or any other) input field, however, it shows
you that you can stop the helter before it becomes skelter.  You may
also want to ratz-out the "@", "CC", and "BCC", if found.

To simplify, you can just accept selected characters in the name (or
any other) input field:

$name=ereg_replace("[^a-z,A-Z,0-9,-,.,' ']","",$name);

This permits lower and upper case characters a-z, numbers 0-9, dash,
period, and space.  All other characters are replaced with a NULL.

$name = "<.a href='spam-you.com'>King, Me George@the 3rd.net<./a>";
now, $name = "a hrefspam-you.comKing Me Georgethe 3rd.neta";

You can also recognize "href" and kill that too!

Do this appropriately with names, emails, addresses, phone numbers,
dates, dollar amounts, and any other fields that you use.

[4] The Bloody Bloggin Textarea

Most all 100 million bloggers are infamous for sporting ego-boosting
comment forms!  These are simply a form textarea open door to spam
delight~!  Yum!  Yum!

Leonardo da Vinci blogged several hundred years before web bloggers
(some 5,000 journals).  He permitted comment (from trusted sources
only) and has yet to be spammed!

Well, Tonto, we can stick an arrow into it and still digest our
eggos too!

There are two things, among others, that spammers like to do with
the open-door textarea:

1) write malicious code of all sorts
2) send emails

Well, why does your textarea permit script?  Is it necessary?  If
not, kill it!  If you really, really, really want someone to send
you script, then, one way to secure your form is to convert the
script to harmless jibber-jabber, receive it, examine it, then,
reverse-convert the jabber-jibber to script.

Worse, why are you using your textarea as a post office?  I'll bet
you're not even getting the 39 cents for the stamp, now are ya?
Spammers need to write some "stuff" to allow them to send both you
and 1,000's of others email via your form.  So, simply, recognize
and kill the "stuff".  Bang!  Bang!  Bye-Bye!  And don't forget to
collect your 39 cents.

[5] Rapid Fire, NOT!

One thing spammers love to do with your form is to machine gun it.
Often, 5-6 emails are transmitted in rapid succession.  The nice
thing about poorly scripted forms is that each one of these emails
can potentially spam multiple emails~!

Well, a real no-brainer fix is to install a Nappy-Time script to
your form or use the Adam Guy's modified manual input question.
Yup. Spammers hate the wate and they'll leave you alone!

[6] Not my email address, Mister!

Spammers often use YOUR email address, of sorts, in the form's "from
email" input field.  If you know your email address, of sorts, and
you see it being Ms. Used, kill the form.  Guranateed, it's spam,
anyway!

[7] Databases

Several spam fighters create these huge databases of either IP
addresses or known spam-transmitting addresses or of naughty words.
Okay, if you want.  It's your bandwidth.  This is discussed somewhat
in the Adam Guy's suggestion at http://www.hashcash.org/.

Maybe a "good word" data base would be much smaller!?!

[8] Headers

Though headers have their issues, there are a few that can test your
form immediately upon receipt even before your html document is writ
by the server and you can take whatever action that you'd like.
Your choice.

[9] Redundancy

Some efforts are redundant.  However, they fire within less than
nanoseconds, so, I personally prefer to have them all in place.
Often, spam-blocker "A" may be cracked, therefore, spam-blocker "B"
can be a real bummer to the spammers ego and pocket book.  HAH!

[10] FTC Your Favorite Spammer

If you're from the USA (and as far as I'm concerned, even if you are
from your own beautiful country)  send the spammer's spam to the FTC
(go to the FTC site for details).  A php script can do it
automatically, transparent to your personal daily activities.
However, I keep track of these on purpose in my study of spam
technique.   I intentionally keep my website open to spam to study
spammers.  However, their handywork doesn't go any further,
guaranteed.

[11] More Tricks

As spammers increase their intelligence, so must we spam-fighters.
However, fighting spam isn't of any value unless the entire W.W.W.
community makes an effort to take back the W.W.W.  Effort takes
time, money, and energy.  So, you know as well as I, it ain't gonna
happen.  Get out the band aids!

Happy Spam Fighting,

Al Toman
studio9.ws


==== BILLBOARD ===================================

From: Dean Wright
Subject: Unheard of referrals?

September's tracking system on one of my sites came up with two new
referrals I have never heard of. Their volume was 3 or 4 times
higher than Google. One was: search-us-4u.info Second one was
search511.com.

Does anyone have any idea what they are and where they are from????
Is it a rip off click fraud?

Dean Wright
www.electricblanketupgrade.com


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