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List Moderator:                      Published by:
Adam Audette                            LED Digest
adam,led-digest.com      http://www.led-digest.com
................................................
May 20, 2004                           Issue #1806
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           .....IN THIS DIGEST.....


====== NEW ======================

        --== To PayPal or not to PayPal ==--

                ~ John Smart
"PayPal or Credit Card. What experiences
do you have...?"


==== CONTINUING =================

        --== Credible SEOs and SEMs ==--

                ~ Aaron Wall
"I am one person who is absolutely thrilled that
there is no official accredidation."

                ~ Richard Stubbings
"Ask the potential SEO if they do any work for your
competitors."

        --== The Demise of Email? ==--

                ~ Tom Aman
"I have joined and left dozens of groups without
any difficulty."

                ~ Michael Coley
"It seems like Yahoo Groups is on autopilot."


==== BILLBOARD ===================

        --== Froogle ==--
                ~ Lorelle Smith

        --== Yahoo Site Match ==--
                ~ Steve Pronger
                ~ Janet Attard


======= NEW ======================================

From: John Smart
Subject: To Pay-Pal or not to Pay-Pal

A lot of our clients are e-Commerce clients, selling everything from
religious jewelry to custom golf clubs to magazine subscriptions to
hoists for removable car roofs. Tickets range from just a couple of
dollars all the way to several thousand dollars. A question we are
often asked is "Should I use PayPal or credit cards?"

There is no definitive answer to this question. One has to look at
the factors involved.

First there is cost. Using Authorize.net we found you had to be
bringing in about US$1200 per month to make it worth doing based
solely on transaction amounts.

But then there is customer security -- let's face it Amazon doesn't
offer PayPal payments. If Amazon thought sales would increase and/or
profits would increase, they would be there, I am certain of that.

But I cannot really look at others. I look at myself. I shop online
a fair bit, and I have no problem using my credit card when I can
see that the site is secure, and I can find a physical address for
them. I haven't ever set up a PayPal account for myself. One of our
companies sells online and only accepts PayPal -- it seems to work
well with that target audience (www.mousestuff.com).

This all leads back to the question I get asked by clients -- PayPal
or Credit Card. What experiences do you have moving from one to the
other, or taking both?

John Smart, Technical Director,
InternetDesign.com - "A Human Touch in a Digital World"


===== CONTINUING =================================

From: Aaron Wall
Subject: Credible SEOs

> Where can I find an industry standard or required
> credentials that I can use to validate a potential SEO?
> Is there a published list of "Who's Who" among credible
> SEO's who meet an industry standard?
        - Clint Whitsett, LED 1804

MarketingSherpa made a buyers guide to SEO. Just because a site is
or is not listed in there does not guarantee how good you will be
served by their services. Also there is SEMPO, SEO Pros, SEO
Consultants and a few other sites that aim to group likeminded SEO's.

I am listed in none of those sources, but it does not mean I am bad
or that they are all good. I think the Marketing Sherpa report gives
reviews by various clients. That is what it really comes down to in
any business is how happy are the clients and what type of return
are they seeing.

Often times the testimonials on websites will not match real people
or their real views. If you call past clients and get their current
take on a firm then that might be the best bet to find out who is
right for you.

There is no way to be absolutely sure what will happen with your
site until someone works on it.

> Is there a formal SEO organization who's responsibility
> it is to maintain the integrity of the industry and protect
> unwitting customers from fraudulent activities?

A suppose you can call the Better Business Bureau if something bad
happens, but usually the buyer is at least partially resposible for
their own demise.

I made a funny website of things to look out for that I would not
recommend others use ( http://www.blackhatseo.com ), but there is no
official organization. If there was it would hold too much power. A
person like me would find it hard to compete as the entry cost would
most likely be some bogus high level to prevent competition. I am
one person who is absolutely thrilled that there is no official
accredidation.

SEO primarily consists of --

1.) social networking and understanding the social nature of the web

2.) the ability to quickly respond to change

3.) the ability to analyze data sets

4.) the ability to create ideas worth spreading

5.) general intelligence

You can test some of those ideas, but some of them you can not. Some
of the best SEOs may not know a lick about search engines but still
be good based on their skills at social networking and their idea to
create better ideas which want to spread naturally.

> If the goal is to get the attention of the BIG search engines who's
> criteria seem to be ever changing, maybe we should ask them to
> present a set of standards by which an SEO can be measured...?

The lack of specific clarity in what is good and what is bad allows
the search engines to receive many benefits.

1.) They can change their algorithms and not worry if they are going
to be offending or hurting people following the "official"
guidelines.

2.) They can keep their algorithm more secret (and thus maintain
higher relevancy)

3.) A lack of clarity in knowing what is right or wrong makes you
less likely to want to do things which are aggressive / near the
limits.

4.) A lack of clarity in knowing what is right or wrong will make
you more likely to spend money on their highly trackable pay per
click ads vice giving money to some "sketchy" SEO firm.

5.) I am sure there are a ton more, but those were just a few
examples.

aaron wall
http://www.seobook.com


------- new post - same topic -------

From: Richard Stubbings
Subject: Credible SEOs

Whilst I agree with Chris Nielsen. There is one point he has failed
to mention. Ask the potential SEO if they do any work for your
competitors. No SEO can fairly work for two companies and try and
increase the search positioning for the same keywords for 2
different web sites.

Richard Stubbings

Kulture Shock
http://www.kultureshock.co.uk


------- new post - new topic -------

From: Tom Aman
Subject: Email demise

> ... I did not realize that to join a group at Yahoogroups
> was as permanent as marriage. In fact, unsubscribe@yahoogroups
> was just finger exercise... Any suggestions?
        - Stu Langley, LED 1805

I don't understand why you would be having a problem.  I also don't
understand why you would be sending email to
unsubscribe@yahoogroups.  http://Yahooogroups.com redirects
you to http://groups.yahoo.com/, the more usual URL.

I have joined and left dozens of groups without any difficulty.  It
is just a matter of logging in, going to the group in which you are
no longer interested, then clicking "Edit my Membership" to get to
the page that lets you set your preferences for that group, then
clicking the "Leave Group" button at the bottom of that page.
Repeat the process for each group you want to leave.

To accomplish the same thing all at once, select "My Groups" then
select the "Edit My Groups" link.  The page that comes up gives you
the option of editing your preferences for any group, including
leaving more than one group with a single click.

Tom Aman

Aman Software
http://www.cyberspyder.com
amant, cyberspyder.com


------- new post - same topic -------

From: Michael Coley
Subject: Email demise

I'm the publisher of a group on Yahoo Groups and I've heard the
exact same thing from many current and former group members.  I get
dozens of emails every week from people who:

1) Can't unsubscribe

2) Have unsubscribed but continue to get the newsletters

3) Are current members who do not receive their newsletters (but who
don't show any bounce messages in the Moderator interface)

I've tried in vain to contact anyone at Yahoo Groups.  I've never
received a single response.  If anyone has a solution to any of
these problems or knows how to contact a real person at Yahoo
Groups, please let the rest of us know.

Speaking of a lack of response, I've had one Yahoo Group
administrator who sends me several invitations per week to two of
her groups.  I've emailed her saying that I'm not interested and
asking her to stop.  I've reported her to This email address is being protected from spam bots, you need Javascript enabled to view it
The invitations continue.

It seems like Yahoo Groups is on autopilot.

Google has a new group / mailing list feature (
http://groups-beta.google.com/ ).  Perhaps it's time to switch.

Michael Coley


==== BILLBOARD ====================================

From: Lorelle Smith
Subject: Froogle

> And if so, can I feed to a specific spot
> on one of those pages (e.g.:
> therapeutic-grade.com/cgi-bin/ez...
        - Tom Anson, LED 1800

I have good news for Tom. After he posted about his Froogle problems
last week, I realized I had the same concern. So I emailed Froogle
to ask.

The folks at Froogle say putting the # kind of link at the end to
take visitors to a specific area on the page is just fine. Of
course, you do need to use the complete URL, but I'm sure it doesn't
matter whether "cgi-bin" is in the URL. If it did, you'd hear back
from Froogle after the first upload, which is going to be on a trial
basis anyway.

When you sent your email to Froogle, Tom, did you get an
autoresponder email back with a note saying to wait 3-5 days? If
not, your email probably just didn't go through. I emailed them on
Wed. the 12th and heard back on Tues. the 18th.

Hope this helps,

Lorelle Smith
http://www.keywordsmith.com


------- new post - new topic -------

From: Steve Pronger
Subject: Yahoo Site Match

> Has anyone tried Yahoo Site Match? Do you get a
> lot of traffic, and does that traffic deliver high value leads?
> You can submit a page for just US$50 and then pay 15
> cents per click.
        - Dave Roberts, LED 1804

But that 15 cents does not guarantee you any sort of ranking. We all
paid inclusion fees to Inktomi, FAST and Alta Vista. And that was
good value - your URLs were automatically indexed every 48 hours for
an annual fee per URL. There were NO per-click fees. Yahoo is just
making a grab for income that will hurt your average small business
webmaster, but now that they own Inktomi etc what choice do we have?
Personally I hope the scheme fails miserably.

Yahoo claim that their new spider will get around to your site
anyway, and they have a free submission option at:

http://submit.search.yahoo.com/ (click the free submission link -
you need to be registered)

Will Site Match sites rank better than those submitted for free or
found by Yahoo's spider? Yahoo say no, but like Dave I'd like to see
some feedback from users.

Steve Pronger
http://www.stevepronger.com


------- new post - same topic -------

From: Janet Attard
Subject: Yahoo Site Match

> One of those clients suffered a dramatic loss of business
> over the last two months and traffic logs show that most
> of that loss was due to losing ALL Yahoo traffic,
        - Mike Banks Valentine, LED 1805

One of our sites has had the same problem. And it had done well for
a month or so after Yahoo switched to its own search engines. But
then every URL that was listed with the old Inktomi virtually
disappeared from organic search results.

The problem, one source told me was that Yahoo saw "duplicate
content" because we had a couple of misspellings of the domain
pointed to the main domain. So the main domain was penalized. (Any
URL searched for usually shows up at or near the end of organic
search results). That's true even for a couple of pages we tried
listing with SiteMatch. These same search terms usually show up
somewhere in the one to three spots on Google.

Meanwhile some really spammy sites show up in the top results, and
hundreds of sites that point to one of the our sites show up in the
first pages of the search results. But the site, itself, is buried
at the end of the organic search results.

Janet Attard
http://www.businessknowhow.com


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