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LED Digest 1877: Good Thieves Know More than You Print E-mail

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List Moderator:                     Published by:
Adam Audette                          LED Digest
adam,led-digest.com      http://www.led-digest.com
...............................................
October 5, 2004                       Issue #1877
...............................................


            .....IN THIS DIGEST.....


==== CONTINUING =================

        --== Alternatives to Authorize.Net ==--

                ~ Brad Waller
"I do like PayFlow, but I would also pay attention
to what your bank may recommend."

                ~ Charles Bennett
"The [US] senate... are aware of the ongoing
assaults allegedly by terrorists..."

        --== The Future of SEO ==--

                ~ Aaron Wall
"Show me top Google rankings for a term as
competitive as SEO without any link building."

                ~ David Yancey
"...the future of SEO...depends on how successfully
the crawler-based, 'free' search sites evolve."


==== BILLBOARD ===================

        --== Redirects for Different Browsers ==--
                ~ Stephen Mareches
                ~ Richard Dudley


===== CONTINUING =================================

From: Brad Waller
Subject: CC merchants

> This article explains the DDoS attack that is ongoing against
> Authorize.Net. http://snipurl.com/9dss  [wired.com]

> [I am] interested in finding an alternative arrangement
> for [my] credit card payment processing.
        - Martha Retallick, LED 1874

We have been using PayFlow Pro for a number of years now.  We used
to use CyberCash, but they went bust and were bought up by Verisign
- and our bank uses them.  Since we have switched, I have to say
that we have had zero problems and I can't complain.  I can't
compare to others, but once this was set up, everything pretty much
runs without fail.

I do like PayFlow, but I would also pay attention to what your bank
may recommend.

Brad Waller

Largest classifieds network: http://ep.com/
Manage & sell your banner space: http://adjungle.com


------- new post - same topic --------

From: Charles Bennett
Subject: CC merchants

One of the things to keep in mind with any credit card service
provider, we have all known for over a year that these attacks were
planned and coming.  We just assume it will be the other guy that
gets hit.

The [US] senate, banking commissions and law enforcement are aware
of the ongoing assaults allegedly by terrorists meant to break the
banking system by crippling small businesses.  The plan is not to
obtain merchandise by fraud, but to hurt the business with
chargebacks, fees, fines and lost merchandise.

Yesterday I had five charges go through with completed charges, AVS
authentication and CVV2 approval.  When fulfilling the orders, those
five were part of another group I called 'suspicious' and manually
called each bank.  Those five got through the system with erroneous
card expiration dates and non-matching addresses.  The customer
service personnel were vaguely quiet.

There is some way a coder has figured out a wild card or the systems
are too busy to fully verify.  One card could not be traced or
verified but would take any amount (according to the service rep who
patched me to security).  Charges have ranged from US$10 to $1,800.
Normally, the $10 would not have had a second look, but there were
two red flags and I did.  I'd rather give the $10 item away than pay
the fine, service fee and charge back on it.

I also recently had a charge back of over $1,500 on an item that was
electronically and manually approved along with the service reps
name, ID number, date and time. The person knew the rules better
than I the merchant.  Most good thieves do.

There is a way I am sad to say.  Just read your merchant agreement
carefully.

Charles Bennett
(my site is not important and would only be targeted by this post)


------- new post - new topic --------

From: Aaron Wall
Subject: Future of SEO

> I have always emphasized the importance of internal
> linkage. It is not necessary to build up inbound links
> to thousands of automated pages.
        - Michael Martinez, LED 1875

Internal linkage does not matter unless the site itself has decent
link popularity pointing into it. If you did not need a decent # of
links pointing into the site and could rely exclusively on internal
linkage then cloaking with good internal linkage would be THE ONLY
WAY to do SEO. (disclosure: I currently do not use cloaking
software.)

> Most people aren't even aware of how the search
> engines work, and they couldn't care less.

Indeed most people do not know how search engines work. Most people
know nothing about reverse indexes or term vector space models or
latent semantic indexing or clustering...

That is the beauty of search. Anybody can go and type something into
a form box and hit enter and it works.

> Google has steadfastly advised people over the past
> several years NOT to assume that link analysis is all
> that goes into their ranking algorithm.

Google is a business that wants people to buy their ads instead of
ranking good in the natural results. If you were them would you
teach people accurately how to game YOUR business model FREE?

> [Link building is only important] to people to
> preach link building, who sell link building tools...

Interesting concept there. By the way you talk about how useless
link building is, people would think that you are a content SEO
selling content SEO services.

Show me top Google rankings for a term as competitive as SEO without
any link building.

> The fact is that link building has become increasingly
> UNimportant because the search engines have devoted
> a great deal of effort to filtering out inbound links they
> feel are not justified.

Filtering out bad links would only mean that getting good links
would be even more IMPORTANT.

> I don't harrass other Webmasters into giving me links.
> I don't pay for links. I don't have problems with my rankings.
> I DO create new content.

Like I said earlier ... if you establish your reputation there is a
rich get richer feedback that will work at keeping you locked near
the top of the rankings.

If we look at the start of your body copy it states "Recognized
around the world as one of the leading authorities on the works of
J.R.R. Tolkien, Michael Martinez.."

I am not telling everyone that they just need to build links. What I
am telling everyone is that building brand and reputation is what is
most important.

You do not build a brand sitting under a rock working on your own
site isolated from the rest of the web (just humming along building
more content).

The web is a social network. You need to work to meet other people
and interact with people to build your brand...and in competitive
fields that takes a ton of work or a ton of good ideas or both.

After your reputation is established you do not need to work as
hard. Off the start you need to work hard to build social (and
hyper) links...of course that is easier if you have a site that
people consider useful and would like to link to.

aaron wall
http://www.seobook.com/


------- new post - same topic -------

From: David Yancey
Subject: Future of SEO

In LED #1870, Pat McCarthy raises important questions about search
crawler efficiency and evolution.  Specifically, he challenges some
of my assumptions that lead to the prediction that directory-type
search sites will tend to see most search-type traffic in the
future. He argues that at least some of the millions of users who
today are not regular users of Google and its competitors will
gradually become more savvy with keyphrase-based searching. He also
raised a new and excellent point in this debate, namely the steady
improvement in *reach* of the crawling search engines, as they
gradually include more and more types of web pages and file types.

Why are these points important in assessing the future of the SEs
and of SEO?  Because in most respects, the future of SEO as a
traffic-building tactic depends on how successfully the
crawler-based, "free" search sites evolve.

Let's examine both of Pat's new points, beginning with increasing
user sophistication.  Pat wonders if the currently un-savvy web
users won't get used to keyword-based GUIs, and gradually become
adept at making up complex search arguments.

The intricacies and nuances of key phrase construction are, for most
people, simply an unwanted chore.  To be blunt, many cannot
construct a search argument that will reliably produce the precise
results they are looking for.  This is more due to user impatience
than to lack of brains.  But even the smartest folks can have
trouble with getting satisfactory, *comprehensive* results, due to
the very real and inherent complexities of keyword-based matching
algorithms.

Why don't we hear more complaints about this?  Because the crawlers
typically produce a search results page (SERP) that proudly states
that (for common key phrases) "millions" of matches were found.  The
page also implies that the first-page matches are the "best".  Faced
with these results, an ordinary user, even a highly intelligent one,
assumes that Google or whomever has done all the work, and these
results are, truly, the most relevant matches.

In fact, of course, the first ten pages or so of results don't
include at least half the content that directly matches the user's
query.  And for the portion the SERPs do show, the results are
subject to a seemingly infinite variety of manipulative techniques,
first by the SEO or page designer, and then by the search engine
itself.

But we can all agree with Pat that people get better at this stuff
the longer they use the web.  The question, IMO, is not if they
*can* make up and use key phrases, but whether they will *want to
expend the time and energy required to do so* - - especially if, in
their growing search-savviness they perceive the crawler SERPs to be
corrupted by commercial interest, or otherwise not relevant.

As to Pat's suggestion that crawlers will come to include more of
the possible matching choices to a query, I'll concede readily that,
if the engines become more inclusive, *or are perceived to be by the
ordinary users*, then we could expect a greater proportion of them
to use the crawlers over time, and use the SEs more frequently.

But this improvement in results reach and quality may not happen so
easily.  Site owners who are looking to crawler engines as the
primary source for their future visitors need to be aware that there
are at least a dozen major obstacles that can collectively prevent
Google and its "free" competitors from ever indexing perhaps 75% of
online content.  (We can debate the most important barriers
separately.)

Still, there is no question that Google and the others are busily
extending their indexing / spidering reach:  Amazon's attempt to
relate book content to queries is an example.  Froogle was another,
as was the inclusion of blogged updates by Google earlier this year.
 There were serious problems with both extensions, but we can look
beyond the screw-ups, and assume all those PhDs at Google will work
them out.  We can therefore safely predict that the crawlers will
"find" more and more kinds of pages, not less.

But there is a catch...

As Google and the other crawlers include more and more index
entries, the typical user will have a problem. For example, if the
crawler can index news stories, how many different versions of the
same story does one really wish to see listed in the SERPs?  Or, are
we to trust Google or one of the others to "decide" which of the
stories the user should be seeing?  Sure, he or she can turn "off"
news, but that defeats the whole idea of integrated search.

Or, consider product-type searches.  As specific product offers and
catalog pages are spidered, then the SERPs for many keywords like,
say, Chablis, will be overwhelmed by sale offers for bottles of the
wine. The actual information *about* Chablis will be somewhere in
the results, of course, but it could take scrolling through twenty
pages to find much of it.  Not convenient for the users.  Ahhh, but
we can segregate the "shopper" results in their own SERPs, right?
Yes, but when we do that, then, again, we block the road to
integrated search.

From a bigger picture point of view, the crawlers thus face a
never-ending problem of competing functionalities: Worse, *every
time the crawler isolates a major function like news or shopping
search, then it will need to compete head-on with engines that are
dedicated to those functions.*

(FYI, Nielsen/NetRatings just released some new data findings that
demonstrate how crawler-based search is beginning to fragment along
functional lines.  See http://www.nielsen-netratings.com/pr/pr_042009_1.pdf )

We could list more examples to demonstrate that with the most
frequent queries, it will be easy to overwhelm the user with a
massive array of "matches", every single one of which is truly
"relevant" according to the crawler's ranking algorithm, but only
perhaps 2% to 5% of which are seen as relevant in the *mind of the
searcher*.  Faced with the need to scroll past hundreds and, in
time, thousands of "matches" to find the few that may actually be
useful, sooner or later, the ordinary consumer - - who, let's
remember, we have agreed is constantly getting more sophisticated -
- is going to look for search venues and tools that they perceive to
be more in synch with their interests, life-style, demographic, or
professional background.

But wait!  Won't "personalization" allow the search tools to make
smarter guesses at which *sub-set* of "matching" results will be
perceived as more relevant by a specific user?

Yes, IF the user can be cajoled into providing more and more
parameters that can be used to cull out the "best" results.  But no,
IF the crawlers really get good at including many more pages, since
the bigger the database, the more potential "false-positive" matches
there will be for any given argument.

The above causes me to conclude that, even if the crawlers could
someday include most of the potentially useful sites and pages, to
do so would make them even more unwieldy for most users - -
especially the busy grownups needing a product or service or
specific answer to a question.  Lumping all possible results
together will simply be another case of the messy, un-targeted, "all
things to all users" approach which was taken back in the misty past
by the portals sites - - and which spawned Google.

Sorry if the above seems overly complex, but I feel website owners
and e-commerce operators need to have at least a minimum level of
understanding of the limitations of crawler-based search before they
invest a large proportion of their time or resources in SEs and SEO.

Don't get me wrong, please:  crawler engines and free search are not
dead, and never will be.  They have a useful role to play,
especially for non-commercial searches - - assuming they can prevent
the paid-listings and sponsored ads from overwhelming the SERPs.  My
point is that site owners will want to identify with their visitors,
and then, trying to think the way their customers do, anticipate the
*alternative* search paths these often confused folks will seek out,
such as special-interest directories and related-content sites.
These paths are where you want to make sure you have placed the
road-signs to your site.

David Yancey
http://www.vivante.com
"Web searching *your* way"


==== BILLBOARD ===================================

From: Stephen Mareches
Subject: Redirect for different browsers

> Can you please tell me how... to check which browser a person
> is using when they try to go to your home page and then "redirect"
> them to another page, depending on the browser identified?
        - Susan Reid-Pfau, LED 1876

Susan, this is a little JavaScript that we've used successfully to
detect the user's browser, then redirect to a home page that was
built with that specific browser in mind.

For example where you see the line location.href = 'netscape.htm';
you'll want to change netscape.htm to whatever you name the page
you've prepared for the netscape browser.

Put this script between the <.HEAD> and <./HEAD> sections of your
home page because you want this script to run before the page fully
loads.

---------------------
<.script language="JavaScript" type="text/Javascript">

<!--
if (navigator.appName == 'Netscape')
    location.href = 'netscape.htm';
else {
    if (navigator.appName == 'Microsoft Internet Explorer')
        location.href = 'explorer.htm';
    else if (navigator.appName == '*')
        location.href = 'other.htm';
}
//--><./script>
---------------------

You may also wish to include a script for users who have JavaScript
turned off on their browser.

Since this script is going to write to the page if the users has
JavaScript disabled, put this script just after the <.BODY> tag in
your home page like this:

<.body>
<.noscript>
Sorry, you do not have JavaScript enabled in your browser. <.br>
For best results, please enable JavaScript.
<./noscript>

You could provide a link to a page that did not rely on JavaScript,
and is perhaps a generic HTML page that will display in all browsers
the same like this

<.noscript>
Sorry, you do not have JavaScript enabled in your browser. <.br>
<.a xhref="basic_html.htm">Please click here to continue<./a>
<./noscript>

Here you'll change basic_html.htm to the name of your generic home
page.

Hope this helps,

Stephen Mareches, Web Consultant

Sophia Solutions
www.sophiasolutions.net
stephen, sophiasolutions.net


------- new post - same topic -------

From: Richard Dudley
Subject: Alternative browsers

There are a lot of ways -- do a Google search for "browser sniffer",
and you'll find hundreds of examples.  There is even a commercial
product that sniffs browsers and so much more -- BrowserHawk at
www.browserhawk.com.

If you're in the DIY mode, be wary of "simple" browser sniffers.
For a large part, people write the logic upside-down, so that a
version 6 browser is detected as a version 4 browser.  This happens
with some lines of logic like:

if (browser.majorVersion>=4) { ... }
if (browser.majerVersion>=5) { ... }

A version 5 browser won't procedd past the first 'if' statement.

Given the variety of today's browsers, I don't like to use the
browser's name and version in a series of 'if' statements, then
branch the logic accordingly.  You'll spend your life wading through
compatibility charts and keeping track of major and minor versions
of browsers.

I think it's better to test a browser for its capabilities, a
process called 'object sniffing'.  I have a short discussion on my
blog ( http://www.rjdudley.com/blog... ), but the best
example is the article I link to at 
http://developer.apple.com/internet/webcontent/objectdetection.html ). 
In this article, there is a good explanation of why object
sniffing is better, and how to do it.

Richard Dudley
www.bloomeryweddings.com


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Copyright 1995-2004 Adam Audette. All Rights Reserved.
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"This life's dim windows of the soul
Distorts the heavens from pole to pole
And leads you to believe a lie
When you see with, not through, the eye." - William Blake