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LED Digest 1894: Why Firefox? also Design Conflicts Print E-mail

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List Moderator:                     Published by:
Adam Audette                          LED Digest
adam,led-digest.com      http://www.led-digest.com
...............................................
November 11, 2004                      Issue #1894
...............................................


            .....IN THIS DIGEST.....


==== CONTINUING =================

        <Moderator Comment>
                ~ Further results

        --== Conflicts of Interest ==--

                ~ Pete LeClair
"...it may also be difficult for you to separate ideas
used on the first site from the second site."

                ~ David Chapman
"There is no real conflict of interest in my view."

                ~ Phil Chave
"The first point is to protect yourself."

        --== SMTP Servers & Altering the 'From' Field ==--

                ~ Kevin Houston
"I am already including the user's email address
in the ReplyTo field..."

        --== Reading Digital Content ==--

                ~ Kathy Wilson Anderson
"PDF files are HUGE."


==== BILLBOARD ===================

        --== Why Firefox? ==--
                ~ Dirk Johnson

        --== Competent Patent Attorney Needed ==--
                ~ Mary Johnson
                ~ Martha Retallick


===== CONTINUING =================================

<Moderator Comment>

Greetings LEDer,

I have the latest results for you on our schedule change. I think we
should wait until tomorrow to make the final decision, but so far it
looks like you're pretty strongly in favor of the 3 day schedule:

In favor of 3 day schedule:  24
In favor of 5 day schedule:  11

Thanks,
Adam

------------------------

From: Pete LeClair
Subject: Conflict of Interest

> [My client's] opposition... saw [their website, which I developed]
> and immediately contacted me about designing them a website.
> Today my original client rang to say... that he felt I was in a very
> bad "conflict of interest" position.
        - Mark Medlicott, LED 1893

I'd say that there is not necessarily "conflict of interest" but
there is potential for it with the second client.

Your second client sounds to be somewhat of an opportunist. Does he
want you to copy the original clients site (already copied their
flyer)? Does he want you to use materials they supplied for their
website on his?

If he's asking you to copy the look and feel of the original site
you designed to intentionally mislead people I'd say there is a
conflict of interest.

If he merely wants a site designed and provides his own copy and
images (or has you create original works) I'd say there is no
conflict.

But, it may also be difficult for you to separate ideas used on the
first site from ideas for the second site. If you come up with
something better for the second site your original customer may want
to know why it was not implemented on their site.

How much of the original site was the customers design and you
merely coded the design? How much input is the second customer
providing?

Separation of church and lattice is a lot easier.....

Best Regards,

Jean-Pierre "PETE" LeClair, President

The AgentZ
www.agentz.com


------- new post - same topic -------

From: David Chapman
Subject: Conflicts of interest

There is no real conflict of interest in my view. Unless the first
company specifically hired you to work as an employee, they have no
rights barring you from working for or with a competitor. You would
do yourself a BIG favor by adding this to your contract! And you do
have one that all clients must sign, right?

Out of respect and to keep the tension down, I would become creative
and design a site for company # 2 differently. Not to say better
than company #1 in features, but more in the line of functionality.

I overcame this by first sitting down with a client and asking what
he / she wants his web site to do / perform. Then I would find out
how he / she would like the site to be designed (color,themes,etc.).
On top of that, ask EVERY client what software is needed to be
design / implemented on the site.

By taking this approach, each site has its own identity and the
potential conflicts of interest become minimal. And to keep one
company from calling the other to brag about hiring / stealing the
web designer, add your own NON-DISCLOSURE clause.

Regards,

David Chapman
www.curbview.com


------- new post - same topic -------

From: Phil Chave
Subject: Conflicts of interest

What a dilemma?

This is not uncommon, and it is obvious that your new customer is
trying to drag you into his own underhanded way of doing business.
However, as you say, you design websites, you don't sell fence
panels.

The first point is to protect yourself.  Make sure you are going to
get paid and ask for a sizeable deposit.  If your new customer is
just trying to get one over on your old customer.  You could easily
end up as piggy-in-the-middle, and the casualty, of what seems like
quite a good earner.

Here's what I did!  I'm a complementary therapist and site designer,
have been both for some time.  Another therapist asked me to design
a site for her, which, in the same locality, would have put us both
in conflict.  We even did many of the same therapies.  I set about
to design her site to look, feel and present, completely differently
to mine.  So differently in fact that anybody who looked at them
would never suspect that they were designed by the same person.

Admittedly, it's extra work. But I didn't ever worry that if she was
doing well with her site, it was because I'd given away my secrets
for attracting customers.  But, instead, I had created a new way of
attracting customers.

Do your honest best.  But don't let customer one ever think that he
paid for something you sold again to his rival. That way you may
keep both customers.  In addition, you will have two very good
templates that you can use for other businesses in your area.

Hope that helps.

Phil Chave
www.philchave.com


------- new post - new topic --------

From: Kevin Houston
Subject: SMTP servers

> Modifying the from field... is not a good idea even
> if your intentions are pure as the driven snow.
        - Steven Rothberg, LED 1893

These emails are initiated by the users themselves when a band
member sends a press release to our media list, so it's hardly
forging to correctly identify that.  I understand your point about
ISP filtering when domains are not the same, but our email list is
generally the community news line at some media outlet (magazines,
newspaper, tv, radio etc.) and we suspect they want to read our
emails for inclusion in their publication / broadcast, and would
likely object if their ISP filtered them like that.

Besides, all the email shows up with our hosting company's domain in
the recieved from fields, so if the ISPs are doing that kind of
filtering, our email is already being thrown in the bit bucket.

> My suggestion: use the actual name of the organizations you work
> with as the prefixes and your actual domain name as the suffix.

The idea is that when the media outlet hits reply, it should go back
to the band (which might have any old email address, even a hotmail
account)  I am already including the user's email address in the
ReplyTo field, but I do not think this is 100% compliant in the
email readers in the market.

We also have a limit as to the number of email accounts we can set
up, and we envision the number of users exceeding that limit.

We currently are required to send our email out with a known email
account within our own domain (i.e. This email address is being protected from spam bots, you need Javascript enabled to view it ) but we are
also putting the customer's name in the from field, and the
customer's email in the ReplyTo:

We are seeing a lot of return traffic to This email address is being protected from spam bots, you need Javascript enabled to view it that is
intended for the users.

> The higher the deliverability and open rates, the
> more successful your email campaign will be.

We don't really have a good handle on if the emails are being
opened, and I am loathe to use a web bug or other programmatic
method.  with the email to fax, we know they are delivered, but
whether they are read is anyone's guess.

The easiest for us would be to find a 3rd party SMTP server that
would allow this forging (traffic could be limited to our
webserver's IP address only, so it wouldn't be an open relay)

Thanks,

Kevin Houston


------- new post - new topic -------

From: Kathy Wilson Anderson
Subject: Reading digitally

> If you want to try a new and effective format for e-books,
> try MAGView... PDF... wasn't even designed for e-books
> in any case, but for the lack of anything else, people used PDF.
        - Roland Matzke, LED 1891

My knowledge of PDF includes this information:

1. PDF is not dynamic. That's why it's perfect for material that
needs to be printed. Order forms, for instance, will print in their
entirety, not scrolling off-page and printing only half a line.

2. PDF files are HUGE. Identical files that I've uploaded on
client's websites show that they are up to 4 times larger than the
exact same Word document. This means they take a very long time to
load, which is not a desirable trait for ebooks.

Love,

Kathy Wilson Anderson
http://www.under-one-roof.net


==== BILLBOARD ===================================

From: Dirk Johnson
Subject: Firefox Browser questions

I'd like to put out an open call for practical feedback about the
Firefox browser, which may help many of us sort this out.

I am not interested in slanted Mozilla vs Microsoft drivel. We could
all spend hours reading that elsewhere, and it doesn't concern me.

I am busy, and I have tried Opera (paid version) in the past and
found it to be a waste of my time, since a lot of non-HTML compliant
pages rendered in very some strange ways. Forcing HTML compliance is
a noble goal, but it's not very user-friendly on the browser end.
And since I found no other features of it that compelling, it now
simply takes up space on my hard drive.

My specific questions are:

1) What are the real and practical advantages of Firefox, besides
just sticking it to Gates & Co.?

2) What are the disadvantages.?

3) I have read that Firefox allows third-party development of
"plug-ins". Are there any of these available now, what do they do,
and where is a reliable repository of them? Does anyone vet these
for spyware / viruses?

I'd really like a browser with some real functionality enhancements,
like a decent favorites directory, with notations and search, as
well as recently-visited lists, auto-visit lists, auto-fill or easy
drag & drop into forms, smarter "find on page" capability, etc. I am
willing to pay, if they are productive tools.

If anyone wants to compete with MS, then they should develop a
product that does that, in a practical way. I am not beholden to MS,
but I am not very interested if it's just "we're not Microsoft, but
with quirks". Maybe the Firefox third-party developers can
accomplish this.

But I think that a lot of us would like to read some objective,
enlightened reviews on this, if anyone is willing to share, without
the thread deteriorating into a Gates-bash.

Thanks!

Dirk Johnson - owner

LinkStrategy.com
http://www.linkstrategy.com
djohnson, roiwebsites.com


------- new post - new topic -------

From: Mary Johnson
Subject: Patent attorney

> Can someone refer me to an excellent patent attorney based in
> the U.S. who has experience in computer software related patents?
        - Sumantra Roy, LED 1893

I can heartily recommend Bob Huntsman of Belnap & Curtis in Idaho.
Not only does he have a thriving patent law practice, he is an
entrepreneur in his own right.  You can read more about him at his
website http://www.ewebpatents.com/about-us.htm.

Bob has done some work for me and I have been very pleased.  He is
reliable, competent, easy to work with on the phone (which is a plus
when you work remotely) and because he is technical himself (he is
an applications programmer as well as a patent attorney) he knows
the ins and outs of our profession.

I can say that I looked long and hard before I found an attorney
that I felt knew the issues related to technology and Bob is a
perfect fit.

Mary Johnson
www.websitehelper.com


------- new post - same topic -------

From: Martha Retallick
Subject: Patent attorney

Permit me to recommend my father's patent attorney, William H.
Eilberg. Dad holds dozens of patents, and Mr. Eilberg has handled
most of them. He is a stickler for accuracy and detail, and will
represent your interests well.

Contact Mr. Eilberg through his website:  http://www.eilberg.com

Hope this helps!

Martha Retallick
http://www.postcardmarketingsecrets.com


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