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LED Digest 2312: Simplicity is Overrated Print E-mail
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List Moderator:                     Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
December 20, 2006                   Issue no. 2312
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            .....IN THIS DIGEST.....


====== NEW ======================

        --== Simplicity is Overrated ==--

                ~ Nathan Holley
"Maybe the whole usability thru simplicity
thing is wrong!"


==== CONTINUING =================

        --== Google on Linking ==--

                ~ Eric Ward
"It's not possible to determine reciprocal link
'intent' with 100% accuracy by algorithm alone."

                ~ Joel Lesser
"We link when it benefits the end user."

        --== The Email Crisis ==--

                ~ James Miller
"...I'm seriously thinking of making a special
free program to encode e-mail addresses..."


========== NEW ===================================

From: Nathan Holley
Subject: Simplicity is Overrated

Don't know if you caught this: Don Norman, who founded The Nielsen
Norman Group with Jakob Nielsen, wrote a pretty interesting article
on why simplicity as a design principle is overrated. He argues what
consumers (of widgets, of websites) really want is lots of fancy
functions - even while touting that simplicity is desirable. Simple
designs - the actual act of simplicity - isn't rewarded by visits to
websites or the cash register.

Here's a salient quote from the blog (he uses toasters as examples):

----------------------
"Why is this? Why do we deliberately build things that confuse the
people who use them?

"Answer: Because the people want the features. Because simplicity is
a myth whose time has past, if it ever existed.

"Make it simple and people won't buy. Given a choice, they will take
the item that does more. Features win over simplicity, even when
people realize that it is accompanied by more complexity. You do it
too, I bet. Haven't you ever compared two products side by side,
comparing the features of each, preferring the one that did more?
Why shame on you, you are behaving, well, behaving like a normal
person.

"The complex expensive toaster? I bet it sells well."

Source: http://www.jnd.org/dn.mss/simplicity_is_highly.html
----------------------

Here's what I want to get at: maybe this is true of websites. Maybe
the whole usability thru simplicity thing is wrong! Don Norman seems
to think so - and if he works alongside the King of Usability and
says this, maybe we should listen?

Now I'm all for building sites that are usable, that are clean, even
simple. But I've often thought how odd it is that my visitors and
clients continually ask for fancy features: RSS feeds, text
resizing, flexible layouts, tableless designs, newsletters, even
color switching on their sites. These are not simple things. And
what I hear *all the time* is that "this design is plain" and "where
can I find graphics / photos / icons / etc" - not simplistic needs
at all.

I think there's something to this. One of the sites I run is related
to the gaming industry and it's very sophisticated - think
gamespot.com but not nearly as fancy. It gets more traffic than all
my other sites combined. It's by far the fanciest.

And I never hear a single complaint that it's not simple enough.

Just my .02,

Nathan Holley


======== CONTINUING ===============================

From: Eric Ward
Subject: Google linking

Well here's my four cents.

It's not possible to determine reciprocal link "intent" with 100%
accuracy by algorithm alone.  Cannot be done. Never will.  I'll
argue this point to my grave.

Thus Google can only look for what I call "signals of intent" and
cannot penalize a site based ONLY on its reciprocal links, because
there may be many valid reasons why such reciprocal links exist.

So once Google has crawled a set of pages and determined reciprocity
exists (site A and site B are linking to each other) Google next has
to look deeper for some type of algorithmic "signals of intent" that
will help Google determine trust. So, if sites A and B are linking
to each other, and Google also finds site B is linked to by sites D,
E, and F, all of which Google had detected previously as being link
farms, then the original reciprocity of sites A and B is more
suspicious, and a "signal of manipulative intent" has been found.

Am I saying Google is this smart?  I have no idea.  But they better
be.

For example, if Small Company in Idaho makes national news and gets
a link to their site from CNN.com, isn't it pretty logical that the
owners of Small Idaho Company would mention this on their site
like...

"Read about us at CNN.com"

and then link to the CNN.com page that mentioned them? Of course
they would.

And in so doing, they just created a reciprocal link between
themselves and CNN.com.

So would they have been better off algorithmically to not even
mention the CNN site on their site so as to not raise the reciprocal
suspicion ?  That would be just plain whacked.

I have many recips on my site because I spotted coverage of my site
and a link to my site on those sites and I wanted to tell my sites
readers about them. It's for trust, branding, credibility.  Like
this one http://www.inc.com/magazine/20001115/21032.html

When Inc magazine writes about you and links to you, wouldn't it be
S T U P I D  not to link back so your reader's can see this cool
publicity?

My intent with this link is 100% non-algorithmically motivated, but
the moment I linked back to Inc.com I turned that Inc.com link to me
into a reciprocal link, potentially making that Inc.com link to my
site less trustworthy.

Google has their hands full.  Recips are the backbone of the web
since before engines ever showed up.  But Google must look for
"signals of intent" before they ignore or penalize.

MANY "signals of intent" exist that Google's algorithm could use to
make a determination of trust.  More than I could list here, but
happy to discuss privately any time.

Eric Ward


-------- new post - same topic --------

From: Joel Lesser
Subject: Google linking

In LED 2311, Adam said:

> Big ruckus going on over at Web Master
> World (WMW) about reciprocal linking...

After you read through the ruckus at WebmasterWorld, it's important
for all website operators to remember that the only official Google
policies are those published under its corporate banner.  Everything
else you read on the web is opinion.  Even those blogs published by
Google employees include disclaimers that will point you to
Google.com for official policy.

In regard to linking, the Google Webmaster and Quality Guidelines
have not changed (although they did update them recently), saying in
part:

----------------------
"Don't participate in link schemes designed to increase your site's
ranking or PageRank. In particular, avoid links to web spammers or
"bad neighborhoods" on the web, as your own ranking may be affected
adversely by those links ... Keep in mind that our algorithms can
distinguish natural links from unnatural links. Natural links to
your site develop as part of the dynamic nature of the web when
other sites find your content valuable and think it would be helpful
for their visitors. Unnatural links to your site are placed there
specifically to make your site look more popular to search engines."
----------------------

If anyone can find anything in the above OFFICIAL Google policy that
defines reciprocal links between two sites with content valuable to
each other's visitors as "unnatural", I'd sure like them to point it
out to us blind people who can't see it.

The original post from the rep from Google did not say all
reciprocal links are bad. The original post referred twice to
"non-earned" links. It's safe to assume "non-earned" means no
editorial discretion took place to earn that link.  Editorial
discretion means that you or another human who represents your
website has reviewed and approved or rejected all link exchange
requests with human eyes, making linking decisions based on what
benefits the end user, not the search engines.

There is a big difference between what is defined as a non-earned
reciprocal link and a reciprocal link earned with editorial
discretion.

Here's a perfect example...  Just this past week, a large news
organization called Gannett who owns USAToday linked (
http://gns.gannettonline.com/apps/airsafety ) to one of
our aviation sites (ATCMonitor.com) from a huge report.  That's a
huge link endorsement.   We linked back to them from our forum so
that our own users could read the entire report.  Technically, this
is a RECIPROCAL LINK.  Some might argue that we should remove our
link to their site so it's a one way link.  That's bad advice
because removing the link to the report would not benefit our end
user's experience.

We don't make linking decisions here based on how we think it might
affect our page rank, link popularity, or other criteria.  We link
when it benefits the end user.

What Google is -- rightly -- penalizing are bad linking practices,
webmasters who obtain links (sometimes irrelevant) in high volume
using full duplex software's or services that make links without
editorial discretion. And the people who are crying and whining
about it are primarily con artists who have been getting rich off
promoting bad linking practices and phony search engine-spamming
schemes and, of course, the webmasters who have been misled into
buying into those schemes.

Continue to link and be linked to when it benefits your end users.
If you use software to manage link exchange, make sure the software
is EDITOR BASED so you have full editorial control over what links
are published and which link exchanges are rejected.  Do not worry
about a link that is reciprocated when it benefits your end users
experience, or helps them to learn more about your own product or
service.

Linking is what makes the web a web.  Google is rightly working on
is how to discern good link exchange from abusive link exchange.
Don't let this scare you away from exchanging links with quality
websites when it benefits the end user.

Best Regards,

Joel Lesser, President/CEO

LinksManager.com
http://linksmanager.com


-------- new post - new topic --------

From: James Miller
Subject: Email

http://www.jamesmiller.com/mtmcontact.html

That is one of my contact pages and I use JavaScript to hide the
e-mail address.  On that page the e-mail address is highly
compromised for other historic reasons, but I've used a similar
technique on many client sites and these don't seem to have been
scraped.

I use a piece of code in my Editing Browser, but I'm seriously
thinking of making a special free program to encode e-mail addresses
and other sensitive pieces of code as my Christmas project.
Basically, you'll browse to the page, click Edit and then enter the
FTP parameters, highlight the code to be encoded and then click
store.

Let me know if you are interested.

James Miller

Daisy Analysis:
www.daisy.co.uk


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