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LED Digest 2336: Domain Name Hoarding Print E-mail
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List Moderator:                     Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
January 30, 2007                   Issue no. 2336
..............................................


            .....IN THIS DIGEST.....


====== NEW ======================

        <Moderator Comment>

                ~ Our 10th Year
"The LED officially turned 10 years old on Sunday!"

        --== Domain Name Hoarding ==--

                ~ Marsha Kopan
"I've even asked him to tell me a purchase price
and got no response."

        --== Google's Daily Data Refresh ==--

                ~ Kevin Condon
"Is it safe to change your site?"


==== CONTINUING =================

        --== Alternatives to PayPal ==--

                ~ Steve Pronger
"The thing to remember is PayPal has over
100 million accounts."

                ~ Mary Findley
"Nova deposits directly into my bank account
usually within 2 to 3 business days."

        --== Presenting a Trustworthy Image ==--

                ~ Phil Scimone
"No seal...no business from me."

                ~ R. Neilson
"Any website that only lists an e-mail for
contact is an automatic red flag to me."

        --== Long Email Sig Files ==--

                ~ Shel Horowitz
"I use some 20 different sigs depending on
context..."

                <Moderator Comment>


=========== NEW ==================================

<Moderator Comment>

Wow, I almost let this slide by...

The LED officially turned 10 years old on Sunday! The first issue of
the LED was sent on January 28, 1997, with my dad (John Audette)
moderating.

Pretty amazing run so far. Here's to another 10 years :)

Have a great week,
Adam

----------------------

From: Marsha Kopan
Subject: Buying Domain Names Just for a Library

I have a question about the purpose of hoarding domain names.

About 2 years ago I took over the management of an international
society. The previous administrator let go kicking and screaming.
One of her screw ups was to not renew the client's domain name. They
are currently using a back up.

I contacted him directly by phone and email to see if I could
purchase the domain name from him. He ignored my calls and emails.

When I first discovered the problem the person who purchased the
domain name also kept some of our proprietary (copyrighted)
material. In order to get his attention I sent him a copyright
infringement notice about our content. That he acknowledged by
removing our content. However, he is still mildly implying that the
site is my client's because the link names remain. However the site
has junk links.

I then went through "proper channels" to make an offer for the URL.
He ignored the offer. I suspect it was too little, however I just
don't understand why someone would want to own literally thousands
of URLs if one didn't intend to sell them.

Does anyone have any suggestions on how I can get this guy to
respond to my inquiry? I've even asked him to tell me a purchase
price and got no response. I've made requests by email and by phone.
The guy is in NYC

Marsha Kopan, IVAA CVA, CRESS, PL

Executive Secretarial Services
www.execsecsrv.com
Delegate, don't stagnate.


-------- new post - new topic --------

From: Kevin Condon
Subject: Google Daily Data Refresh - is it safe to change your site?

> Google has implemented a "daily data refresh" since
> at least the end of November / beginning of December...
        - Michael Martinez, LED Digest 2330
        - http://www.led-digest.com/content/view/1718/55/

I refer to Michael Martinez comments on Google's "daily data
refresh" that has been operating since around November.  I have
experienced what appears to be this effect and one of the outcomes
it seems to me is that if you make change to your web pages, you
risk the whole of your ranking in Google. I am sure this is not what
Google intend as it will create moribund sites but let me tell you
why I think this is so.

During November and early December, I noted that if I made any
changes to our index page in particular, we could suddenly disappear
off page 1 and end up page 3. Our site - jazzles.com - has
traditionally held the No 1 spot for alphabet songs for the last
five years - so from 1 to 37 was disappointing.

I discovered that if I restored the original page quickly enough I
would get it back. (This was noted by John Smart, LED Digest 2329
http://www.led-digest.com/content/view/1717/55/.) This happened a
couple of times.

For Christmas I instituted a new seasonal offer which I took off
last week. In the process, I added one new paragraph on our index -
ensuring key words.  Over the next couple of days our site soared
with Google - usually contributing 40% of traffic converting over
50%.  Our index page was No1 as were other pages like 'fish songs'
which we used Google No 1 on for a short time but failed to
maintain. I can not say it was because of minor new content - I
think we were just doing really well across Google.

Emboldened, I made a simple change to all my web pages of a new buy
me button as a direct link from our shopping cart. In the process, I
deleted the alt= image description from my own jpegs.

Next day - WIPE OUT. Our index page appears to have disappeared from
Google.  Their traffic to our site is down 80%. I restored the index
page 3 days ago, but unfortunately it needed a new file date. The
other 120 pages, I removed the linked buy_me button yesterday to go
back to me previous hosted buy-me images and we shall see what
happens.  These are the only changes made - really small. We do not
use link farms and I can think of no reason why this could happen.

So far no recovery - in fact we appear to be still going down the
Google abyss!

It could be other factors but it appears directly related to the
times of change. Any suggestions greatly appreciated.

Kevin Condon
www.jazzles.com


======== CONTINUING ===============================

From: Steve Pronger
Subject: Paypal alternatives

> Be *very* careful when you start reading posts on
> a site such as paypalsucks.com and don't believe
> everything you read or at least take it with a grain of salt.
        - Tom Aman, LED Digest 2334
        - http://www.led-digest.com/content/view/1728/55/

I have to agree with Tom. If you read through some of the posts on
that site the majority of them appear to involve ebay transactions
and fraud. As Tom says, there are two sides to every story.

One post I read involved a merchant whose store processed a high
volume of sales and he run into problems using PayPal's *free* API.
Clearly, what this guy needed was a full merchant account and
payment gateway right from the start. For some sites PayPal is a
logical choice. For others, it isn't.

The thing to remember is PayPal has over 100 million accounts. Pick
any company with that many customers and it won't be hard to find
someone with a tale of woe. I'm not suggesting that they don't screw
up or sometimes have less than stellar customer service. I'm sure
they do. Personally, I've never had a problem. But, no one's ever
tried to pay me with a stolen credit card. Given the service I
provide, that's unlikely because I usually have an established
relationship with my customers before I invoice them. If you're
selling a laptop to a stranger on ebay - different story.

> Does anyone have suggestions on an alternative to PayPal?
        - Susie Redfern, LED Digest 2331
        - http://www.led-digest.com/content/view/1720/55/

Susie, if your site is selling an info-product then Clickbank is a
good alternative. Your product does have to be downloadable
immediately after purchase in order to use Clickbank. Your customers
can still pay by PayPal if they wish, as PayPal is offered as an
option during the Clickbank checkout process. Plus you get an
instant commissioned sales force to sell your product.  But to be
honest, I found it a little bit hard to determine exactly what it
was you were selling. I'd certainly want to know a lot more before I
clicked on that PayPal link.

Steve Pronger
http://www.stevepronger.com


-------- new post - same topic --------

From: Mary Moppins
Subject: Paypal alternatives

Hi Susie,

You are not alone in your frustration with PayPal. I was with them
for about a year and bowed out quickly. My credit card system ever
since has been through Nova Systems which I started through Costco.
Costco is a large warehouse type store. Nova deposits directly into
my bank account usually within 2 to 3 business days. I believe to
purchase a machine is now up around $400. They do have a computer
program which I have in my laptop that I use when traveling. That
would eliminate the need for the expensive machine. I have no
monthly fees to pay but your monthly charges may have a bearing on
that.

They charge me 1.99% fee for standard cards and 2.99% for business
cards plus a 28 cent per transaction fee. My lower volume of sales
accounts for the higher rates but even at that they were cheaper
than Pay Pal. Nova has never caused me to reach for a bottle of
aspirin. When they update their system, they send you a letter
telling you to call and schedule a time to adjust your system. They
called to set up my system at home and spent all the time I needed
to make sure I knew how to run it. They answer my phone question
accurately and politely.

Doing my own entry allows me flexibility to make adjustments for
affiliate or distributor accounts, quantity purchases etc. When I
started looking for a system like this, the banks had higher rates.
If you have a warehouse club close to you, it might be worth a call.

Good luck,

Mary Findley

Mary Moppins
http://www.goclean.com


-------- new post - new topic --------

From: Phil Scimone
Subject: Trust

I always check for a BBB seal before I would even consider doing
business with an organization. The fact that I know how much it
costs indicates to me if the organization is in for the long haul or
in it to make a quick buck and gone tomorrow.

No seal... no business from me. Sorry, I disagree that it is a waste
of money.

Regards,

Phil Scimone
www.orangetreeweb.com


-------- new post - same topic --------

From: R. Neilson
Subject: Trust

The quickest way to build trust in your website is list all of your
contact information not just an e-mail.  You should have name,
address and phone number, fax numbers etc. where they can be found
easily.

Any website that only lists an e-mail for contact is an automatic
red flag to me.  It means they don't want customers to contact them
or they are fly by night.   This also applies to e-mails if there is
not contact information in the e-mail or signature line other then
e-mail I don't want to do business with that firm or individual.

R. Neilson

H. L. Supply
www.hansons.net


-------- new post - new topic --------

From: Shel Horowitz
Subject: Sig files

[In response to long signature files...]

> When is it too much? Any 'rules' out there... or
> am I totally wrong? Is this behavior acceptable?
        - Nancy Cardinali, LED Digest 2333
        - http://www.led-digest.com/content/view/1727/55/

The answer is, as so often, "it depends." I would think her long sig
would be acceptable as a one-time communication with a new prospect,
as it short-cuts a lot of stuff. But it would be deeply offensive in
a discussion group where she posted to or three times a week. And
let's face it, the tone is a bit over-the-top hypey.

I use some 20 different sigs depending on context, and some of them
are quite long. Such as this one, which is one of several that I use
in communicating with reporters who don't know me:

------------------------
Shel Horowitz, Author, 6 books....

[22 lines removed for brevity]
------------------------

That's 22 lines on my screen, counting white spaces but not the
divider lines. I use this sig, which would be absurdly long in other
contexts, to establish my credibility as a source when writing to
journalists who are getting dozens of responses to their requests
for sources. It shows that I'm an experienced interviewee with some
major clips and various books that the world takes seriously, that
I'm familiar with the need to set up a press room, and that I know
how to speak in sound bites. And in using sigs like that for nearly
ten years, I have not gotten a single complaint that I can remember
from any recipient.

My sigs going after speaking gigs are also pretty long, and again no
complaints.

Yet I have been criticized on certain discussion lists for using an
excessively long sig that was only seven or eight lines.

At the other extreme, back in the days of I-Sales with its
three-line sig limit (oh, Adam, BTW,  3-line sigs would be a
wonderful addition that would foster cross-communication among
LEDers off-list) -- I developed nine variations emphasizing
different parts of my business in as concise a manner as possible.
This is one example (the custom on I-Sales was not to use divider
lines):

---------------
Shel Horowitz, copywriter/speaker/consultant  413-586-2388
Books: Grassroots Marketing http://www.frugalmarketing.com
Principled Profit http://www.principledprofit.com
---------------

In general, I usually do 4 to 6 lines for discussion groups, but 10
or 12 for general correspondence.

Hope this helps,

Shel Horowitz
http://www.business-ethics-pledge.org

<Moderator Comment>

Shel and LEDers,

Sigs 3 - 4 lines (sometimes longer) are allowed on the LED. I'm
mostly concerned with keeping things uniform and readable, though,
which is why sigs usually need to be shortened and edited; and of
course keeping the content : sales hype ratio in check is always a
priority.

Actually this is a good time to publish a link to the official
signature policy: http://www.led-digest.com/content/view/39/79/#A9.
Note that I definitely allow more leniency to frequent / quality
posters.

-Adam


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