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LED Digest 2358: It's Easy Being Rude on Email Print E-mail
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List Moderator:                     Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
March 1, 2007                  Issue no. 2358
..............................................


            .....IN THIS DIGEST.....


====== NEW =====================

        <Moderator Comment>
                ~ On Rude Emails

        --== Fabricating Content for SEO: Part II ==--

                ~ Dirk Johnson
"...not many other sites will readily link to
business-centric content."


==== CONTINUING =================

        --== Fabricating Content for SEO ==--

                ~ Renee Kennedy
"I think a real-estate agent can find a ton
of things to write about that isn't 'fake' content."

                ~ Michael Martinez
"...you have helped to promote a bad example
of search engine optimization testing and analysis."

                ~ Nathan Holley
"...there is limitless potential in almost any
niche to come up with throw-away content..."


==== BULLETIN BOARD =============

        --== A Cautionary Tale: Radius Group ==--
                ~ James Miller


========== NEW ===================================

<Moderator Comment>

Here's a tale that I hope you can sympathize with. I'd love to hear
your experiences in similar situations.

Today was "one of those days." Busier than I care to be, with too
many emails and too many voicemails and too many listings in my
client task list in Act. You know the days when it feels like you're
behind on everything?

Well, I made a big mistake. I lost my temper and fired off an angry
email. And the recipient actually called me, personally, to let me
know how she felt about my rude message.

The email that raised my ire was from a new subscriber. She'd just
joined the list about 1 week ago. Her subject line was something
like "GET ME OFF YOUR LIST!!" and a straight reply to the LED, with
the entire issue sent back. She obviously didn't take the time to
read the footer information and easy unsub instructions. My message
was curt and basically told her she was clueless and couldn't follow
simple instructions.

When I heard her voicemail I realized I'd made a terrible mistake.
I'd treated a real, living, breathing, thinking person rudely and
inconsiderately. She sounded like a nice young woman, articulate and
level-headed as she told me what she thought of that message. So I
did the only thing I could think of - I called her back.

Once I got her on the line, I explained that I was completely at
fault, that I had made a mistake, and that it wasn't how I normally
acted. She was responsive and explained to me why she wasn't able to
unsubscribe.

I hung up the phone feeling really good. Her taking the initiative
to call me sent a clear message. And I hope me returning her call
and apologizing sent a message back.

I don't want to treat people badly, but sometimes email makes it so
easy! In this case, I turned a negative into a positive, and I came
away learning something.

How have you dealt with this situation before?

Best wishes,
Adam

--------------------

From: Dirk Johnson
Subject: Creating Content for SEO

Part II of II

Real estate agents do need content, but not for the reasons usually
cited by the SEO gurus. Your content needs to address your
prospective client needs, and your own business needs. If people
come to an agent's website, they do not want to wade through
articles about how pretty the flowers are down at the town park, or
who founded the town, or details about the local fruit festival. If
they are searching for "Your Town ST Real Estate", then that means
that they either want to buy some, or sell some.

As an agent you need to convey that you are the person who can
satisfy the visitor's need for an agent. You need to convey that
they you know the local housing market, and that you have the
experience to handle a pending transaction. That is the kind of
optimized content that sells houses. And, it is proper content for a
real estate agent. It is business-centric to the agents core
purpose.  It is not some fake prose or cooked-up data that has very
little relationship with their true business.

The trouble is, not many other sites will readily link to
business-centric content. And that is the challenge facing with most
businesses. The genuine content that sells their products and
services is either already out there in hundreds of other places, or
it is not all that remarkable, no matter what is done to put some
lipstick on it.  Yet it's genuine, as it relates directly to the
business, and it is useful to people who are looking to buy and sell
those products and services. It is legitimate content, just not all
that remarkable.

Which leaves the site owner with little choice but to get involved
with their online community. That is, link to and from other sites
in their realm of interest. Cooperate, to their mutual benefit. As
long as the sites are genuine, related and useful, they don't need
to be remarkable. Not every site is remarkable, and many never will
be.

Mutual cooperation is something that shrewd online business owners
have been doing since long before any search engine existed. It is
not gaming the engines. It is establishing your brand, within a
related realm of interest. Gracious reciprocation between
two-related sites is the original method of branding on the web.

Even today, this is exactly what most of the top-ranking local agent
real estate sites are doing to get where they are in search. They
build content that is directly related to their business of selling
hoses in their community, then they simply link it within the home &
real estate realm. The fact is, there are very few other options to
them that are affordable, timely, and genuine.

Just have a look at the top ranking agent sites in any major metro
area. They are not wasting their time and money on the goofball,
fabricated content and arcane one-way linking strategies that are
all the rage in the SEO world. They merely use simple, optimized,
business-centric content, combined with reciprocation. It's very
mundane stuff, but it works. I see this in real estate, and a lot of
other industries, as well.

I think that's what drives so many SEO consultants to make so many
derogatory statements about those common situations. It's just not
sophisticated enough for them, and it needs to be criticized at
every opportunity. If they even admit that it worked for those
sites, it somehow won't work for yours. You need them and their
complex theories, or else you'll get banned from Google.

If you have to manufacture content that is only tangentially related
to your business, in order for some SEO consultant to go out and
earn you some imagined "authority" one-way links, then I'd just
advise you to think long and hard about the practical alternatives
that are a lot more straight forward and a lot less costly. And
well-proven.

I see SEO consultants sending people down this road of fabricated
content all the time. It's the latest SEO fad. Maybe it even works
in some cases. I don't see it. The SEO gurus call all of this "white
hat" optimization, and they claim that this kind of smoke and
mirrors content and linking is what Google wants. I'd beg to differ
with that.

It is certainly not genuine. It's being done only for SEO purposes,
and most of it would never be done if search engines did not exist.
The hat they are wearing while selling this to you is dark gray,
primarily because it works best for the SEO consultant that is
selling it.

Best regards,

Dirk Johnson
www.domaindrivers.com
www.linkstrategy.com


======== CONTINUING ===============================

From: Renee Kennedy
Subject: Generating  content

> There are one million [real estate] agents in the US.
> Just what "content" can a typical agent in Kansas City
> generate that will [substantial] impact? Not much, if any.
        - Dirk Johnson, LED Digest 2357
        - http://www.led-digest.com/content/view/1756/55/

Dirk,

I have to disagree with you.  I think a real-estate agent can find a
ton of things to write about that isn't "fake" content.

What about writing articles about schools systems in the area.  What
about writing about attractions in the area, like museums, gardens,
night life, boat rides, train trips, zoos, parks, culture, etc. etc.

Your "fruit festival" isn't fake.  If I am moving to a new area, I
want to know about the community activities, I want to know about
everything cool in the area, especially if I am moving from a far
away place (I've done this twice and let me tell you, it's very
difficult to find good information on a specific area - community
sites very often stink.)

I've developed hundreds of sites for small businesses.  There is
always something to write about and I don't think any of it is fake.
What is difficult, what you are not saying, is that getting a good
writer to write these articles is tough and may possibly be
expensive.  You need a writer that instinctively can write for SEO,
as well.  That is a skill developed over time.

(I don't care what anyone says about how easy SEO is... the premise
may be easy, but there is a skill to it.  I taught an SEO writing
class for a few years, and people grasp the concepts, but it takes
practice to sit down and write a good article.)

Renee Kennedy


-------- new post - same topic --------

From: Michael Martinez
Subject: Super Digg (and Generating Content)

> The strategy here is to take basic link bait on *any subject*,
> as long as it has potential to be popular on social sites, and
> throw it onto the client's site. Once a story gets spread across
> the Web and the links start pouring in, a site gets a huge
> bump in trust and authority from Google because of incoming links.
        - Moderator Comment, LED Digest 2357

This article is typical of the kind of sloppy testing and analysis
that permeates the SEO community.  The data presented in the article
do not support the conclusions and it's unfortunate, Adam, that you
have helped to promote a bad example of search engine optimization
testing and analysis.  It will only lead other people to attempt to
duplicate the results without understanding what actually happened.

What Daniel should have done was examine the distribution of the
backlinks across the client's content and show that they were indeed
only pointing to the Braindisease article.  In fact, a quick glance
at Google's results for references to the parent domain shows that
he ran at least one other similar article and that both are now
missing from the domain, so all those links are pointing to
non-existing URLs.

The majority of the reported links also come from DIGG and you'll
see from this cached page that a LOT of those links are pointing to
other content on the site:

http://snipurl.com/1bnjp  [Google cache search]

And this particular user, "usedcarwestpalm", looks suspiciously like
it may be connected to the site.

What Daniel should have done was capture Google's reported external
links through Webmaster Central's tools PRIOR to releasing the 2 or
more link bait articles and then capture the external links AFTER
seeing the changes in rankings.

He should also be measuring the backlink profile several months
after the traffic spike.

Now that he has removed the 2 or more link bait articles, and he is
apparently not 301-redirecting the dead URLs, he needs to measure
the long-term impact (if any) of creating such linkage.

It's unfortunate that these kinds of flawed analyses become so
popular in Web promotion discussion groups.  They really don't help
people understand what is going on because invariably they don't
disclose all the facts.

Michael Martinez
http://www.michael-martinez.com


-------- new post - same topic --------

From: Nathan Holley
Subject: Linkbait, Super Digg, and Disposable Content

The disposable content craze is in full effect!

Thanks, Adam, for the fascinating article. I hadn't seen that one,
I'm glad I did. It basically reinforces (actually discloses to the
public) a strategy that SEOs have been using for some time. The
thing that sets my approach apart (and I'm not alone here), is that
I don't publish *any content* fit for social media just to get link
bait spreading, I publish *relevant content.* It takes a bit more
creativity, but honestly there is limitless potential in almost any
niche to come up with throw-away content that has potential to be
popular.

For example, I had a local client who sold paint. They were one of
the largest paint suppliers for the area and had a website
developed. They wanted to get some wider reach and expand their
operations into a nearby city. By starting with a website and
gaining traffic, they could rank for relevant terms like "county
name paint" or whatever.

We used social media and linkbait articles to attract incoming
links. Some article ideas we threw around (but didn't use):

Top Paint Killers: Not Just Lead!
Coolest Colors for Kids Rooms
Colors that Make You Horny
How to Paint Anything
Tips to get Discounted House Painting
etc...

You get the idea. Not at all classy, I know, and I'm semi-ashamed...
:-o But you know what - this works. It gets links, traffic spikes,
and helps rankings. Until Google refines their algorithm, brute
force backlinking via social sites is the norm.

We ran a collection of articles for the client and generated several
hundred links fairly quickly. Their site saw a boost in rankings for
relevant keywords...

Thanks,

Nathan Holley
holleymoney, gmail.com


==== BULLETIN BOARD ===============================

From: James Miller
Subject: A Cautionary Tale - Radius Group

This is a cautionary tale that every company should know how to
handle.

There is a perfectly legitimate company called Radius Investments
LLC in Santa Barbara, California. They have two web sites at:

http://www.radiusgroup.com/index.cfm
http://www.radiusinvestments.com

Which are related. I have looked at them on the internet and the
company seems very reputable, in that are a typical locally based
American real estate company.

For the last few months, I've been getting a whole series of spam
e-mails from a company called Impex. They are one of these advance
fee fraud people, who mention Western Union and getting ten percent
for just transferring money. On Monday, I noticed that the Impex
frauds were declining and they stopped yesterday. Usually when one
of these stops, it means that it's run it's course and they will be
starting another.

So I searched all the spam I was getting and found that another one
had been started based on a web site at:

http://www.radiusgr.net

This web site has been cloned from the legitimate Radius Investments
and takes these sort of frauds to a new level, in that it has no
spelling mistakes, has been put together in a professional way and
all the people in it are legitimate. It gives a Tokyo address,
although the site was registered on the 20th January this year in
New Jersey. The street address given seems to be legitimate.

Needless to say it is certainly spam, as it contains the usual
rubbish to fool spam filters and a graphic.

I have e-mailed Radius Group and they have put a private
investigator on the case.

Now to me this is serious fraud and it could have serious
consequences for the company, if they do not handle it properly.

If it happened to my company, I would come clean and bring in the
media and show what a good company we are and show up the fraudsters
for what they are. After all how many opportunities do you get to
get on National TV and Radio?

Not many! And as they say "all publicity is good publicity".

The original author was Brendan Behan, but he really said "All
publicity is good publicity except your own obituary".

James Miller

Daisy Analysis
www.daisy.co.uk


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