| LED Digest 2362: Dealing with Content Theft |
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================================================== The LED Digest Moderated Discussion List "Effective Online Advertising, Since 1997" Data > Information > Knowledge > Wisdom www.GetWebContent.com/LED : the LED's Key Sponsor The Web's Most Experienced SEO Content Providers. ================================================== List Moderator: Published by: Adam Audette LED Digest adam, led-digest.com http://www.led-digest.com .............................................. March 7, 2007 Issue no. 2362 .............................................. .....IN THIS DIGEST..... ==== CONTINUING ================= --== Shared vs Dedicated IP Addresses ==-- ~ Jeremy Weiss "...there should be no adverse affects in the search engines." ~ Reg Charie "Running a co-located is the best by far in terms of income..." --== Copied Website ==-- ~ Phil Scimone "[Google] will in fact drop the copied site from the indexes altogether." ~ Dan Eskelson "I have fought this problem for several years." --== Managing Lists ==-- ~ Tom Aman "...have pre-prepared 'boiler plate' text that can be used for the reply..." ~ Eva Rosenberg "...we have some subtle cross-cultural differences that can be really interesting, when explored." ~ D. Perry "...the subscribers must be responsible for managing their own subscriptions." ~ William Ernest Waites "...often a rude customer doesn't realize they are being rude." --== A Test: New Sites & Google ==-- ~ Dr. Mani Sivasubramanian "...can you get a good rank, and keep it for around 6 weeks starting from launch?" ======== CONTINUING =============================== From: Jeremy Weiss Subject: Shared IPs > As a small web hosting company, I purchase my server space > and it is currently shared IP address... What are the pros's and > con's of Shared vs. Dedicated [hosting]? - Ed Clark, LED Digest 2361 - http://www.led-digest.com/content/view/1762/55/ Assuming that the hosting company has their servers configured properly, there should be no adverse affects in the search engines. This was confirmed by a Google employee a few months back: http://www.mattcutts.com/blog/myth-busting-virtual-hosts... If you do decide to look elsewhere for hosting I wholeheartedly recommend AMK Hosting http://www.amkh.com/. As a reseller I love how simple it is for me to be able to assign ip addresses to clients, and the support is great. Jeremy Weiss -------- new post - same topic -------- From: Reg Charie Subject: Shared IPs Hi Ed, I have done the whole route Ed. From being an affiliate for hosting companies, to offering hosting on my own managed server, to having a co-located server and doing all the server management myself. Running a co-located is the best by far in terms of income and it is most interesting when one gets to manage the operating system and web server. You also usually have the option to use a number of different IP addresses. You can assign unique IP addresses to one hosting client so they may use a security certificate, for example. Having top support where you co-locate is most important as is the admin interface. If anyone wants to chat please see my website's contact page. My IM info is there. Thank You, Reg Charie www.dotcom-productions.com ============ Sponsor Message =========== Would you write your own Super Bowl commercial? Or would you hire a professional ad copywriter? Guess what? Your website copy is your Super Bowl spot, your best shot at winning new business. GetWebContent.com is the web's premier provider of "Super Bowl-winning" web copy. When words are king, visit GetWebContent.com, the King of Words. http://GetWebContent.com/LED ============ Sponsor Message =========== -------- new post - new topic -------- From: Phil Scimone Subject: Copied site > ... what would you do if someone copied your > sites pages exactly? And your traffic went down? - Frank A. Fulton, LED Digest 2361 - http://www.led-digest.com/content/view/1762/55/ I've heard that if you report this to google, they will in fact drop the copied site from the indexes altogether. I would assume that other search engines would do something similar. Phil Scimone -------- new post - same topic -------- From: Dan Eskelson Subject: Copied site Hi Frank, I have fought this problem for several years. Because my main domain is near the top of the engines for numerous keywords, unscrupulous site owners and surprisingly many web development companies copy my content for their sites. A casual search found so much copyright infringement that I signed up for the Copyscape service http://copyscape.com, which routinely searches for my content throughout the web. It is mandatory that you go after these infringers with a preliminary email to the site owner explaining the exact nature of infringement (like the pages you cited in your post), an explanation of the Digital Millenium Copyright Act (DMCA), and your polite threat to have their site shut down if they do not remove the illegal content. If the matter is not promptly resolved, the next email goes to both the site owner and his or her hosting company. The host is required by the DMCA to remove the content or entire site if sufficient proof is provided and the letter conforms to certain format. This is the most distasteful part of my webmastering routine. But no one else is going to protect my rights. If gone unchecked, my content would be all over the web (it still *is* to some extent - I have time only to go after those who copy large blocks of content). Not only is my creative work being stolen, but keywords and phrases are diluted. Copyscape makes it easier to find, contact and follow-up with infringement, and the cost is fairly low - $6-$7/ mo. I think. I can send you my "legal" infringement notifications if you like, or you can probably find examples with searches. I wish you the best of luck! Best regards, Dan Eskelson Clearwater Landscapes, Inc. http://clearwaterlandscapes.com -------- new post - new topic -------- From: Tom Aman Subject: Rude emails > It would be interesting to hear other perspectives > on this. Who's responsibility is it to manage their > subscriptions - the list owner or the subscriber? - Adam Audette, LED Digest 2360 - http://www.led-digest.com/content/view/1761/55/ I know that some rude emails seem to call for any equally rude response, particularly if you are having a bad day to start with but, as Adam knows and, if we stop to think about it, the rest of us as well, such a response is not really productive (maybe the writer was having an even worse day). In the case of a newsletter, there are always a few who never seem to read the clear self-management instructions included in every issue. I would suggest that, to handle such cases, you have pre-prepared "boiler plate" text that can be used for the reply via a simple "copy and paste" (that way emotions do not come into it). This text would just explain how to unsubscribe, with appropriate links, and ask the recipient to contact you again if they encounter any problem. Tom Aman Aman Software http://www.cyberspyder.com -------- new post - same topic -------- From: Eva Rosenberg Subject: Managing email lists > Then, try managing a few more newsletters... and then > a few more on top of that. Before you know it, you'll be > swamped with enough work that people asking for your > assistance to do something plainly indicated in every > issue of your list is, well, annoying at best. - Adam Audette, LED Digest 2360 Oh yes, so true! The system I am using on TaxTwist has a lot of benefits, but it does not let anyone change their e-mail address. They have to unsub and then resub. They get annoyed. And then they write to me asking me to make the changes. I get annoyed. But it's not entirely their fault. And then, like you, I get the REMOVE ME's. And that always bugs me. As Amy said, they read the contract. But, better yet, the unsub link is at the bottom of EVERY SINGLE ISSUE. Just click on the blasted link and get on with your life. OK, vented. What do I do? Usually, I just remove them and drop them a note that it was done. I used to ask why, in order to start a dialogue. And when I did, it always opened a friendly discussion - and they'd usually re-subscribe. If they were offended by something I wrote, I will rarely ever apologize. I wouldn't have written it if it were not true, or a reasoned opinion. Generally, if they get offended, it's simply because they misunderstood, or in their frame of reference, my words or concepts meant something different. Remember, we have some subtle cross-cultural differences that can be really interesting, when explored. I'll admit that I don't follow up on unsubs as much as I used to. They e-mail me more rarely these days to be removed. And they're signing off, often because they'll be traveling or too busy to read for a while. They usually come back in a few days. Where is all this rambling going? Adam - and all, when you get one of those angry REMOVEs, just suck it up. Remove them and send a canned, polite response that they've been removed, but are welcome to return anytime that it suits them. And of course, they can read the newsletter online, in the meantime. Best wishes Eva Rosenberg www.taxmama.com - Women in the Millionaire Zone - 3-22-07 www.witmz.com in Anaheim - Come as my guest! (no charge) -------- new post - same topic -------- From: D. Perry Subject: Managing lists My .02. For this particular list (the LED) - I think the subscribers must be responsible for managing their own subscriptions. The list is simply too large to be otherwise. To me anyway, it seems that the LED attracts and has a membership base of reasonably intelligent professionals who seem to know there way around the internet fairly well. As a result, I tend to expect a higher standard of behavior and self-management from this group - including the ability to read and follow clearly and easily accessed instructions, and the ability to request assistance when needed in a civil, polite, professional manner. An email with a title such as "GET ME OFF YOUR LIST!!" is not an example of such. While I do not condone 'replying in kind' - I certainly understand why one would. But two wrongs do not make a right, and I think Adam's handling of the situation after the initial round of knee-jerk rudeness was appropriate and very professional. Regards, D. Perry http://www.dlperry.com Professional Website Design, Development, Management, SEO, Software -------- new post - same topic -------- From: William Ernest Waites Subject: Rude Email & Managing lists A couple of thoughts. First, if the purpose of a website or enewsletter is to develop customers / subscribers, the owner / manager should remember that purpose when a rude customer surfaces. Successful businesses succeed because, among other things, they know how to turn unhappy customers into happy - or at least neutral - customers. Second, often a rude customer doesn't realize they are being rude. We all have other lives and who knows what other events have contributed to the state of mind a customer brings to a business, by email, by phone or in person. Email has all the urgency and intimacy of verbal conversation, without the inflection or body language that helps us understand verbal messages. Perhaps a message that is perceived as rude has another stimulus that has nothing to do with the recipient of the message. Even if it does, it probably reflects a level of frustration that is attached to recipient's service. Isn't it easier to deflect the frustration in a way that turns the customer into an advocate instead of an opponent? Third, I perceive unsubscribe provisions as a form of customer service. If it is communicated to the subscriber as such, perhaps the reaction to any difficulties encountered by the customer would be different. In any event, I agree that it is as much the responsibility of the list owner to unsub people who request it but don't want to, know how to or have the savvy to unsubscribe themselves, as it is a responsibility of the unsubcriber. Fourth, have any of us with enewsletters made it as clear as we possible can how to subscribe? Or do we subconsciously make it difficult in order to discourage unsubs? Fifth, perhaps someone can come up with a software solution that simplifies or automates it when the request comes outside the normal channel. Or perhaps it can be organized so that subscribers are advised that unsubs are made once a month, at which time they will be removed from the list but not until then. Or, how about a special letter that is sent to every address that requests unsubbing, asking them to simply reply to a special email address, or click on a web link (similar to the verification links when one subscribes)? Finally, on a lighter note, if manual unsubs are so much extra work, maybe all subscribers should be unsubbed once a year and required to re-sub if they want to be placed back on an enewsletter list. (Yeah, I know, that's a lousy way to run a list and keep your subs up. But if the main criterion of a business is to make it easier for the owner, why not?) (sarcasm intended here) William Ernest Waites Eyewriter -------- new post - new topic -------- From: Dr. Mani Sivasubramanian Subject: SEO Indexing Test > I wonder if you would participate in a test? I own a domain. > It has been parked offline since purchase on GoDaddy...The > last time I put up a site, I purchased the domain on Saturday, > it was available via Google on Tuesday. I think most people > do not believe things can happen that fast. - Tracy Coyle, LED Digest 2360 Tracy, I *believe* you... because I've done the exact same thing many times in the past :) Now, here's the 'real' challenge... can you get a good rank, and keep it for around 6 weeks starting from launch? I've not managed that yet - and suspect there's something to the 'sandbox' equivalent that I first heard Kurt Melvin describe as 'People Rank' here: http://www.tuelz.com/big-seo.html It's where Google puts up the page to see how people rank it - and then decide where and how to position it 'permanently' Would be interested in what you and others think about this 'theory'. All success Dr. Mani ...the Internet Infopreneur http://www.internetinfopreneur.com ------------------------------------------------------- The LED Digest is sponsored by GetWebContent.com The Web's Most Experienced SEO Content Providers. Free no-obligation proposal: http://GetWebContent.com/LED The Archives: http://www.led-digest.com/content/view/126/120/ Subscribe: http://www.led-digest.com/content/view/52/77/ Unsubscribe, Change Email, or Hold / Resume Delivery: http://www.led-digest.com/content/category/4/17/86/ (c) Copyright 1995-2007 Orange Wheel, LLC. All Rights Reserved. ----------------------------------------------------------------- "Only in solitude do we find ourselves; and in finding ourselves, we find in ourselves all our brothers in solitude." - Miguel de Unamuno |
