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List Moderator:                     Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
March 13, 2007                     Issue no. 2366
..............................................


            .....IN THIS DIGEST.....


==== CONTINUING =================

        --== Hosting - 1and1.com? ==--

                ~ Adam Jusko
"...if you decide to take your site off of their
servers, they'll actually refund you..."

                ~ Robert Joy
"The main problems are with PHP and they
do have restrictions..."

                ~ James Miller
"Speaking of the ease of doing it and also
the response, they were reasonably good."

        --== Fabricating Content for SEO ==--

                ~ Dirk Johnson
"We are seeing a lively exchange on this
subject of generating content..."

        --== Managing Lists ==--

                ~ Malcolm Fitzgerald
"There is no contest between should and
must: the list admin is responsible."

                ~ Mari Bontrager
"Kindness...Wouldn't that just solve a
whole slew of issues?"

                ~ Roy Williams
"The last thing I want is a DOS attack..."

                ~ Tom Anson
"...a kindly-worded response can change
the tone of the whole correspondence."

                ~ R. Neilson
"But I also see this as a larger problem in our society."

                <Moderator Comment>


==== BULLETIN BOARD =============

        --== Javascript Content & Google ==--
                ~ John Smart


======== CONTINUING ===============================

From: Adam Jusko
Subject: Hosting

> I was wondering if any of you know
> anything about the quality of hosting
> provided by 1and1.com...
        - Tom Aman, LED Digest 2365
        - http://www.led-digest.com/content/view/1766/55/

Tom,

I give 1&1 high marks. I have used them multiple times in the past
and currently have our site Bessed on a dedicated server there. The
service has been reliable and get this: if you decide to take your
site off of their servers, they'll actually refund you the prorated
amount for what you haven't used yet. Most companies make you prepay
and then if you're unhappy with their services or simply don't want
your site anymore, you get nothing back.

I get no compensation from 1&1 for telling you this. But there is a
lot of bad hosting out there & it's good to know one that's reliable
and cheap at the same time.

Now I hope you don't switch and then 1&1 makes a liar out of me --
I'm usually hesitant to make recommendations even if I think a
service is good.

Adam Jusko

Bessed
http://www.bessed.com


-------- new post - same topic ---------

From: Robert Joy
Subject: Hosting

We have a client who chose to go with 1 and 1 instead of with our
own hosting service and nothing wrong with that. But we as web
designers do experience a few problems with 1 and 1.

The main problems are with PHP and they do have restrictions with
regards to the script and resizing of images. The client or us have
to resize the images before uploading them onto the server at 1 and
1. When we asked 1 and 1 if there was a way around this and they
took a long time to respond was, the solution is that you will need
to resize the images.

The other problem is that they do have short time limit before the
server closes down when nothing is being FTP'd, I can understand
that this is a security reason, so although it is a short time the
reason although annoying is understandable.

This is the only client we have with 1 and 1 and at times it does
take longer than we are used to do FTP files, well longer that we
would expect, other than that they seem okay.

Robert Joy


-------- new post - same topic ---------

From: James Miller
Subject: Hosting

I've come across several people who use this company for hosting.  I
also put a web site up on their UK subsidiary.

Speaking of the ease of doing it and also the response, they were
reasonably good.  I can't say anything about support and prices
though.

James Miller

Daisy Analysis
www.daisy.co.uk


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-------- new post - new topic ---------

From: Dirk Johnson
Subject: Generating content

We are seeing a lively exchange on this subject of generating
content for search optimization purposes. A few clarifications, if I
might.

There is such a thing as content generation for non-SEO purposes,
but that is another discussion. People can write about any subject
they please, with the intention of providing useful information. I
might take exception to it from a return-on-investment perspective,
but otherwise (using real estate as an example), it's harmless and
maybe even somewhat beneficial to discuss house preparation, local
historical facts, local events, local schools, etc. But then, I am
an ROI-focused businessman, so please forgive hard focus on getting
a return.

In this thread, we're talking about content that is specifically
written with search results in mind. But first, a thorough
competitive analysis provides us with a road map of what other
successful agents are doing across the country. From that, definite
trends emerge, and the occasional anomalies can be seen for what
they are. It is true that tangential content occasionally does work.
Yet I see little evidence that it is a *reliable* approach.

It is important to keep in mind that proper SEO work also includes
keyword analysis. In real estate, that means only one thing. The
most searched term in any metro area is "YourTown ST Real Estate",
or something similar. Close behind is "YourTown ST Homes for Sale",
"YourTown ST Realtor", and other related terms.

You might also see traffic for "YourTown ST Condos", "Subdivision ST
Townhomes", and other more specific terms. Invariably, in real
estate search, there is a locality term, combined with a real estate
term. Localities can be cities, counties, towns, neighborhoods,
regions, subdivisions, even streets. Real estate terms can be "real
estate", houses, homes, property, land, condominiums, apartments,
etc. By building a matrix of them, the possibilities can number in
the hundreds, even thousands. Some terms are more competitive and
more popular than others.

People using a search engine who are looking to buy or sell real
estate invariably use some form of that locality / realty term
search term structure. They generally do not search for "YourTown
Fruit Festival", when looking for an agent in YourTown.

A local agent that wants to rank well in free search for the primary
keyword terms that *directly relate* to their business of
representing buyers and sellers in their market needs optimized
content that specifically addresses the terms that they decide to
compete for. Those may be the most competitive terms, or they may be
secondary terms that are less competitive, and thus, easier to rank
with. But, informed decisions must be made about what terms to
address, and how many of them. Skipping that important task is SEO
suicide.

Then, content must be developed that addresses those terms. When
someone searches for "Your Town ST Real Estate", and an agent
successfully gets a hit for that term from a search, then that
content on the page must address that visitor. The agent needs to
convey why they are the right person to service the real estate
needs of that visitor. How many homes have been sold, what is the
market for "Your Town ST Real Estate", what kinds of properties are
for sale, in what price range, etc.?

If you attract a visitor who searched for "Your Town ST Real
Estate", (by using clever HTML tagging, etc), but then present
content about local fruit festivals and house cleaning, there is a
very good chance of having that visitor close that page and find
another realtor that is not wasting their time with such link bait.

Most real estate agents who are serious about search traffic should
build at least 20 to 50 optimized pages that are meant to attract
tnat specific search term traffic, and the content on those pages
conveys that the agent knows the market intimately for that search
term. That kind of content builds confidence for the visitor, and it
is quite proper, from a search optimization perspective. The engine
has delivered a page to the searcher that specifically addresses
"Your Town ST Real Estate". There is nothing underhanded at all.

So, until an agent has built those 20 to 50 optimized pages, they
have not done the SEO basics that matter most to their business.
Maybe they have been beating around the bushes with other tangential
content, like house preparation, local historical facts, local
events, and local schools, but those kinds of pages, if presented
properly (HTML tags that reflect the real content on that page, and
not bait and switch tagging) simply will not attract the primary
search traffic for real estate in their marketplace. They can't.

The approach I propose leaves PLENTY of room for good copywriters
out there that want to work in this business. Many agents do not
have the time or the writing skills to present the content in a way
that's pleasing and readable. And they don't have the HTML skills to
optimize it. This is where a very skilled SEO copywriter is
invaluable. Developing 20 to 50 pages of that kind of focused,
optimized content takes real writing work, and a lot of coordination
with the client to get it right. This kind of optimization and
content development is not inexpensive. It's an investment.

The down side is that it's not glamorous work for the copywriter,
and it won't win any Pulitzer Prizes, but it is content that is
vital to the client's needs. A focused SEO copywriter should not be
using the client as patron for their own literary expressions, by
steering them toward tangential content development, as tempting as
that might be.

An SEO professional has an obligation to the client to develop
content that first, competes effectively for primary search terms
that are directly related to the client's business, and then, if
that is successful, converts a site visitor that arrived there from
that search into a client. In that way, the client gets the most
bang for their buck, when it comes to content development.

Chasing "feel good" content might feel good to everyone involved.
But I am not sure how that's the best return-on-investment to the
client. It looks nice, but it may have very little positive effect
on the client's cash flow.

These are just some observations from someone who has worked with
dozens of real estate clients, and specifically analyzed many more
well-ranking real estate sites. None of this is rocket science, but
it seems that some people in this business can sure get sidetracked,
chasing tangential concepts and SEO theories, instead of securing
the basics first. Some people seem to specifically avoid the basics.
I don't get it.

Best regards,

Dirk Johnson, Partner - Operations

DomainDrivers LLC
www.domaindrivers.com


-------- new post - new topic ---------

From: Malcolm Fitzgerald
Subject: Managing lists and subscriptions

Adam asks who is responsible for handling their subscription. Should
it be the list admin or the subscriber? [see issue 2360:
http://www.led-digest.com/content/view/1761/55/ ]

Amy [Moore] says, "the subscriber should do it" and I agree. So they
should!

When they don't the admin must do it. There is no contest between
SHOULD and MUST: the list admin is responsible.

A simple technique for prioritising work:

- Write down everything you have to do and mark them with "could",
"should" or "must".

- Reappraise everything marked "should". Change them to "must" or
"could"

- Cross out everything marked "could" and get to work.

Malcolm Fitzgerald


-------- new post - same topic --------

From: Mari Bontrager
Subject: Managing lists

Human Nature is really fascinating to me. We are so adept at killing
one another off- either metaphorically or actually. And it wouldn't
take much practice to bypass that inclination.

I promise you that I am quite good at metaphorically beheading
someone who really gets on my last nerve. But I work hard to
perpetuate the kindness habit.

Kindness... Wouldn't that just solve a whole slew of issues? And it
would save so much energy if we didn't have to work out who's the
bigger idiot.

Just a thought-

Mari Bontrager

(Just call me Granny...)
http://www.grannysez.info/the-5-great-habits.html


-------- new post - same topic --------

From: Roy Williams
Subject: Rude emails

I never reply to rude e-mails. We receive them from time to time via
forms on our website. My view is that these people are usually
cranks, but that doesn't make then unintelligent. Some of them may
well be very adept at causing problems for a website. The last thing
I want is a DOS attack, so - I just hit the 'deleted' button and
forget them. The last thing I want to do is to wind them up....

Real gone,

Roy Williams

Nervous Records
www.nervous.co.uk


-------- new post - same topic --------

From: Tom Anson
Subject: Managing subscriber lists

In the nearly seven years that I've been online, I've received
relatively few rude emails.  More often than not, a kindly-worded
response can change the tone of the whole correspondence.  But not
always.

One person I exchanged a few emails with considered herself to be an
expert on aromatherapy, and anything that I said to her just set her
off again.  Of course, I started all of this by mis-spelling her
name; but still, you'd think an apology would be enough.  And
another person really had me confused about what could possibly be
going on until the very last email.

The basic situation: She lived across the Atlantic from me.  She
ordered a product that weighed 16 pounds (I'm on THAT side of the
Atlantic... ).  Despite having international shipping clearly listed
as a option during checkout, she clicked the option for domestic --
a difference of about $70USD.  When I contacted her about this, one
thing led to another, and no matter how kind and considerate -- yet
firm on the cost -- I was, things just kept spiraling out of control.

After two or three such exchanges, when I was at my wit's end with
this, she wrote back, told me that her mother was dying of cancer,
and that I wasn't ever to contact her again with my rude comments.

I had a similar experience with a teacher in high school -- except
that was face-to-face.

The point is: While it certainly is easy to forget that the person
at the other end of an email exchange is a real person (and that is
probably more of a problem in some kinds of businesses than in
others), a rude emailer might be struggling with a whole set of
unnamed -- and unrelated -- issues, and you're just a save person to
vent on.  There is never an appropriate time to be unkind in
response.

Tom Anson

Anson Aromatic Essentials
http://www.therapeutic-grade.com


-------- new post - same topic --------

From: R. Neilson
Subject: Rude emails

I have received some rude emails over the years.  I usually will
reply back in a neutral or calming fashion to try to appease the
sender.  And in about 99% of the case's I get an e-mail back stating
they were sorry for the way they replied.

I have found that when sending e-mails I try to think them thru as I
compose them and then reread them before hitting the send button.
When you take the time to reread the e-mail you usually will catch
any rude remarks before sending. Also if I get an exceptionally rude
or offensive e-mail I find waiting to reply for 15-30 minutes after
first reading it helps me to think thru why the sender sent the
e-mail they did and reevaluate if I did something to cause this rude
e-mail.

I almost feel everyone that gets a computer should be required to
take a course in e-mail etiquette to learn how to communicate
properly.  But I also see this as a larger problem in our society.
Many of us do not use proper manners or etiquette in society today
that was standard 20-30 years ago.  We seem to be in such a rush we
forget common courtesy and I think we need to all slow down just a
bit to remember how nice it feels to be treated with courtesy.

R. Neilson

<Moderator Comment>

For further reflection... be sure to read this article at the NYT on
the deterioration of netiquette (remember that word?):

'Yours Truly,' the E-Variations
http://www.nytimes.com/2006/11/26/fashion...5090

-Adam


==== BULLETIN BOARD ===============================

From: John Smart
Subject: Web 2.0 and Google

I would love to tell you all how hard I worked to come up with this,
and to research it. However, a client mailed me the following, and I
thought I would share:

"Does Google Index Dynamic JavaScripted Content?"
http://www.brainhandles.com/2007/03/11/does-google-index...

Enjoy

John Smart
InternetDesign.com


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