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LED Digest 2379: The Marketing Rule of Seven Print E-mail
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List Moderator:                     Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
March 30, 2007                     Issue no. 2379
..............................................


            .....IN THIS DIGEST.....


==== CONTINUING =================

        --== Designing Logos ==--

                ~ Alex Hughart
"...the FedEx logo works in a variety of color
combos without diminishing its...FedExiness."

                <Moderator Comment>

        --== AdSense Tracking Software ==--

                ~ Phil Scimone
"Google provides OK channel tracking reports..."

        --== Best Practices for Personalized Emails ==--

                ~ Shel Horowitz
"I believe the rule of 7 was never anything more
than an average rather than an absolute."

        --== HTML Standards and Search Rankings ==--

                ~ Lee Roberts
"...can a Californian sue Target.com based
upon California's broader law of accessibility?"

                ~ Michael Martinez
"...I am sure that Congress will be hearing plenty
of sob stories from big business."

        --== Google Alerts for Competitive Intelligence ==--

                ~ Cayley Vos
"I have found [Google Alerts] almost worthless."

        --== Last Modified Javascript Trick ==--

                ~ Al Toman
"Did April Foobar arrive a few days early!?!"

                ~ Tom Aman
"...any 'dynamically created page' was 'Last-modified'
at the time it was created..."


======== CONTINUING ===============================

From: Alex Hughart
Subject: Logo design

> The issue we have with some of our logos is
> that they were designed with a white background
> in mind, and the graphics and text were anti-aliased
> to the white background.
        - Brad Waller, LED Digest 2378
        - http://www.led-digest.com/content/view/1781/55/

Hi everybody,

Brad Waller pointed out an issue with logos / graphics that is
oh-so-familiar! Even with a several versions made in advance, I
usually end up making a custom logo for each occasion.

The problem is definitely much bigger if you don't do graphics
yourself or if you are working with a 100th version of somebody
else's design. When I design a logo from scratch for somebody else,
I try to give the owner all the components used in the final
version: fonts, colors, clip-arts, etc. so that the next person
working on it can re-create it if needed.

Also, it helps if the original design can be done in different
colors without losing it's impact. This helps in situations when
color choices are limited (hot-stamping, anyone?) or your logo needs
to stand out or blend in better. For example, the FedEx logo works
well in a variety of color combos without diminishing its, as Steve
Colbert would phrase it, FedExiness.

Alex Hughart
bonsavon.com

<Moderator Comment>

And now's my chance to thank you, Alex, for the superb logos you did
for AudetteMedia. Check 'em out here, LEDers:
http://www.audettemedia.com/logos.html

Also a shout-out to Greg Thibodeaux for the nice improvement on my
old logos - check the bottom of the above page. And check out Greg's
blog - looks like he just got married: http://gregthibodeaux.com/?p=103

Congrats man!

In LED love,
Adam

Comment?


-------- new post - new topic ---------

From: Phil Scimone
Subject: AdSense tracking

> I've seen a couple of programs out there such
> as Adsense Gold or Joel Comm's Adsense
> Detective. Has anyone tried any of these?
        - Richard Graham, LED Digest 2378
        - http://www.led-digest.com/content/view/1781/55/

I tend to shy away from third party trackers mostly because I just
don't have the time to find out what works and doesn't work.

To track my adsense clicks, I simply create custom channels for each
ad and its location on the page, copy the code to an SSI file and
name it according to the name of the custom channel. For instance,
on my camping supplies site, I create an adsense ad for the top of
the page using the following naming convention:

CampingSuppliesLeaderTop CampingSuppliesUnitRight

On my pages, I include the appropriate SSI file for the ad units.

Google provides OK channel tracking reports as far as I'm concerned
and I don't need to use third party tracking code in my pages. The
analytics tell me which ad was clicked.

There is more information about using channels on the Google site at:
https://www.google.com/adsense/support/bin/answer.py?answer=32614...

Phil Scimone
http://www.orangetreeweb.com

Comment?


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-------- new post - new topic --------

From: Shel Horowitz
Subject: Personalized email

> ... there has been research in this area suggesting
> that a prospect must hear a message as many as
> 7 times before they are ready to purchase.
        - Phil Scimone, LED Digest 2377
        - http://www.led-digest.com/content/view/1780/55/

Marketing guru Jeffrey Lant dubbed this "the rule of 7" a few
decades back -- 7 impressions within 18 months.

However, that was then, this is now. First of all, the pace of
everything has speeded up. 18 months is typically about two entire
generations in the online universe.

Second, I believe the rule of 7 was never anything more than an
average rather than an absolute. In my award-winning sixth book,
Principled Profit: Marketing That Puts People First, I discuss the
idea that there are actually three different scales that move people
toward action: a matrix of frequency, quality, and relevance of
messages. If the quality of the offer and the relevance to a need
are high, frequency may be immaterial; it might only take *a single
impression* to create a sale.

OTOH, if the relevance is low, it won't matter how many exposures.
I've been a vegetarian for 33 years; a McDonald's ad will never move
me to buy a burger, no matter how many times I'm exposed to it.

I also believe that when the exact same message is repeated too
frequently, it becomes annoying -- and a negative factor that makes
a buying decision considerably *less* likely -- as Phil points out
later in the same post:

> ... nothing will make me click that "unsubscribe" link
> more than a merchant sending me too many follow up
> messages. For me, "too many" means more than 1 per
> week (even 1 per week seems too many for me).

Of course (and I spend a lot of time on this in the book), I'm a
firm believer in creating marketing systems that drive prospects to
contact you, rather than the traditional ram-it-down-your-throat
approach. By the time someone contacts me, often, if I don't do
something to screw it up, I have the sale.

Shel Horowitz

Sign the Ethics Pledge:
http://www.business-ethics-pledge.org

Comment?


-------- new post - new topic ---------

From: Lee Roberts
Subject: Standards

> Would not last year's ruling against Target be construed
> as something that "demands closer attention to accessibility"
> since it basically said that if you are a brick and mortar
> company and have a website, your website must be ADA
> compliant?
        - Jeremy Weiss, LED Digest 2378

The ruling was simply that the National Federation for the Blind
(NFB) could proceed with the lawsuit against Target.com.  It was not
a final ruling on the merits of the case.  Therefore, the ruling
does not alter the Judiciary's stand that they will not establish
case law for applying the ADA to the Internet.

The full text of the judge's opinion can be found at
http://www.dralegal.org/downloads/cases/target/062_order...

The endnotes provide us with the following opinions:

----------------------
"Endnote #2:  At oral argument, however, the parties conceded that
the ADA does not explicitly mention websites. It is clear that the
legislative history of the ADA is inconclusive on the issue of the
regulation of private websites and the court declines to draw an
inference from the absence of congressional action."
----------------------

My comments:  Again it is obvious the courts are sidestepping the
issue of "does the ADA apply to the Internet?" Further review of the
opinion indicates that the Judiciary still wants Congress to make a
law about Internet accessibility.

Even after being on the WCAG2 working group, I have to agree with
the Judiciary.  Just think how many small businesses would no longer
be in business if the Judiciary ruled that the ADA does apply to all
businesses using the Internet.  Unfortunately, when the Judiciary
makes case law the law is in effect immediately.  However, Congress
can make a law and provide a "do or pay" date just like with the
high definition television law.

Consider the implications for SEO experts and web designers, alike.
As the small businesses are remanded to oblivion they would turn and
sue the SEO or web designer for damages.  How many SEO experts and
web designers would be in business after that fiasco?  We might even
see states requiring professional licenses for web designers and SEO
experts like we see for plumbers, HVAC companies, and other
industries.

----------------------
"Endnote #3  The examples listed by the ADA as examples of places of
public accommodation provide support for the notion that such an
entity must be a physical place."
----------------------

My comments:  The merit of the case depends upon whether Target.com
is an entry point into Target stores.  If Target.com is used as an
entry point into Target stores, the ADA could apply.  This would not
prove that the case would apply to Amazon.com or other Internet only
stores.

----------------------
"Endnote #4  A broader application of the ADA to the website may be
appropriate if upon further discovery it is disclosed that the store
and website are part of an integrated effort. Parties may file
briefing on this issue later if the court deems it appropriate."
----------------------

My comments:  This point definitely indicates the case has not been
decided, but only that the case may proceed.

The hype promoted on the Internet about the case was certainly
shortsighted and failed to realize the case has not gone to trial
yet.  Will it go to trial?  I don't know.  Perhaps Target.com fixed
their problems -- I didn't look -- and if they did the National
Federation of the Blind would not spend their money chasing a case
that no longer applies.

Therefore, until Congress rules that a website must be accessible
under the ADA the disabled still do not have merit in their cases
under federal laws.

However, the question remains can a Californian sue Target.com based
upon California's broader law of accessibility?  I'm not a lawyer so
I don't know.

Regards,

Lee Roberts

Apple Pie Shopping Cart
http://www.applepiecart.com/

Comment?


-------- new post - same topic ---------

From: Michael Martinez
Subject: Standards

So far, all that has been determined is that the lawsuit may
proceed.  (Source: http://www.itcinstitute.com/display.aspx?id=2676 )

If Target loses the suit, only businesses with physical locations
AND Web sites (that is, Internet-only business sites are not
included) will be affected.

And if Target loses, you can believe that they'll be lobbying
Congress (along with many other large corporations) to change the
ADA.  That is exactly how the Communications Decency Act of 1996
came about.  While the obscenity portion of the law was quickly
struck down by the courts, the other part of the law -- which
declares that Internet Service Providers are to be given the same
protections as telecommunications providers (phone companies) --
remains in effect.

The sad irony about the CDA's rationalization is that Internet
Service Providers have been shown to act with knowledge of their
users' activities ( http://internet.seekingalpha.com/article/29449 )
that telecommunications companies don't display.  That is, the CDA
has been shown to be based on false premises.  But the law remains
in effect nonetheless.

If Target loses the accessibility lawsuit, I am sure that Congress
will be hearing plenty of sob stories from big business.

But none of that has any relevance to the issue of whether W3C
compliance is beneficial in search engine rankings.

Michael Martinez
http://www.michael-martinez.com/

Comment?


-------- new post - new topic ---------

From: Cayley Vos
Subject: Google Alerts

> ... information on how to use Google [Alerts] to
> perform free competitive intelligence...
        - Rod Aries, LED Digest 2375
        - http://www.led-digest.com/content/view/1778/55/

I have used Google Alerts in the past to monitor my clients'
competitors and unfortunately have found it almost worthless. One
specific search I tried was "[specialization] Attorney" and the
results returned were 95% blogspot splogs.

I was thoroughly dissappointed, but also intrigued by the magnitude
of blogspot spam. If this is an indication of blogspot quality,
there must be tens of thousands of new splogs created daily on
Google's network.

Cayley Vos, Principal

SEO website development
http://www.netpaths.net

Comment?


-------- new post - new topic ---------

From: Al Toman
Subject: Javascript trick

> Check out this cool javascript trick
> I read recently - anekostudios.com
        - Adam Audette, LED Digest 2378

Javascript Trickery

I don't know about all y'all but on 2 of my systems, on either sea
monkey, firefox, IE6, and Netscape browser, the alert box simply
shows the CURRENT date and time.  On Opera, it shows January 1,
2007, GMT regardless what web site appears in the browser.

Did APRIL FOOBAR arrive a few days early!?!

Trick ur Treat,
Al Toman

Comment?


-------- new post - same topic ---------

From: Tom Aman
Subject: Javascript trick

> This works best with static pages rather
> than dynamically generated ones...

As far as the server is concerned, any 'dynamically created page'
was 'Last-modified' at the time it was created, meaning at the time
the server created the page (i.e. right now).  A 'dynamically
created page' is any page created or containing dynamic content.
This includes '.asp' pages, '.php' pages, pages created via CGI,
pages using server side includes (SSI), etc.

Tom Aman
http://www.cyberspyder.com

Comment?


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