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LED Digest 2383: Managing an Affiliate Program Print E-mail
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List Moderator:                     Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
April 5, 2007                      Issue no. 2383
..............................................


            .....IN THIS DIGEST.....


====== NEW ======================

        --== Running an Affiliate Program ==--

                ~ Jay Grossman
"I run a subscription based service and am
considering creating an affiliate program..."


==== CONTINUING =================

        --== Befuddled by Bad SEO Companies ==--

                ~ John Cooper
"...most of the best SEO people have a 4-6
month backlog of customers..."

                ~ Renee Kennedy
"...anytime you're spending a lot of money,
you need to do your homework."

                ~ Jeremy Weiss
"Why don't we all get together and form
a certifying body of some sort."

                ~ John Smart
"...we could...find a way to grade based on
performance..."

        --== Selling with Amazon Merchant ==--

                ~ Richard Stubbings
"...there is nothing stopping you putting flyers and
discount coupons in the outgoing packages..."

                ~ Jon Langley
"Also the Pro-Merchant Account is generally
an invite only..."

        --== Web Accessibility [was: HTML Standards...] ==--

                ~ Lee Roberts
"Let's not confuse the issues of accessibility
with connectivity."

        --== Photographer Licensing ==--

                ~ Gail Berg
"I pay a royalty and submit reports every month
on all photographic sales."


========== NEW ===================================

From: Jay Grossman
Subject: Running your own Affiliate Program

I run a subscription based service and am considering creating an
affiliate program where publishers will get a percentage of my
sales. The site has 16,000+ members and we have never advertised, so
word of mouth has been the reason for its success.

Was wondering what folks on LED thought about the various options:

- Using a commercial service like CJ or Linkshare. They seem to have
setup fees.

- Waiting for Google PPA to officially launch

- Other software packages I could buy (instead of a service). Is
there anything good Open source or .Net out there???

- Building in the functionality into my site (I am a developer)

Thanks all,

Jay Grossman
http://www.sportscollectors.net

Comment?


======== CONTINUING ===============================

From: John Cooper
Subject: SEO befuddled

> I'm considering hiring an SE company, but who to go
> with?! Quite honestly, I have been burned before by an
> SE company so I'm extremely leery.
        - Lorien Carrillo, LED Digest 2382
        - http://www.led-digest.com/content/view/1785/55/

Hi Lorien,

Wow can I relate and comment on this one. I started my business a
few years ago and had one of these "SEO companies" call me too.
They said for $2000 they would optimize my site for 20-30 key words
and guaranteed page 1 placements. I was ignorant of the corrupt side
of the SEO market... or what SEO was at all.

I signed the contracts and did all the prep work to start the
project... then I stumbled across an SEO forum that had a chat about
this company (Traffic Power... I'm sure this rings a bell for
everyone!) I fell out of my chair as I read story after story of
people who lost their businesses because of using companies like
them for SEO.  I was able to get all of my money back since we had
not officially started work... but it took a lot of negotiation to
get it back.

Network Solutions and many other hosting companies also offer "SEO
Packages"... these are all a joke. Run away from anyone who calls
you or is soliciting SEO work.  As I have learned, most of the best
SEO people have a 4-6 month backlog of customers and never solicit
business.  (They can't keep up with what they have.)

Over the next 6 months I studied SEO heavily, took online classes
and studied in SEO chat rooms to make sure I was very well educated
in what was good and bad practices for SEO.  I can't write HTML (or
read it).... but I can tell you if someone's SEO ideas are good or
bad.

After interviewing several moderators in various SEO forums, I could
not find anyone to take on my project.  (I needed my project to
start immediately - I could not wait 4-6 months.)  Jill Whalen (
http://www.highrankings.com ) had pity on me and suggested I go to
http://www.seoconsultants.com and find someone to help me.  This is
a private database of SEO people who have been audited for skill and
best practices.  Not every one gets into the list... most are
rejected leaving a very good list for people like you and me to find
companies to hire. (She is in there too, but could not start soon
enough for me to hire her.)

Now for the good part.  I found a perfect resource and over the last
2 years we have built a very successful site. Although we are a
small business, we are dominate in our market.  Here are some stats
from last month (March 2007)... we had 450,000 pages viewed, 39,000
1st time visitors, 58,000 total visit (8 pgs per visit), 11% stay
5-15 minutes plus another 10% staying 15-1hr.  We have over 16,000
different key phrases logged in the search engines that drove
traffic to our site and a 60% Add To Favorites - which is totally
amazing (I'm not making up these numbers).

Take a look at http://www.seoconsultants.com and take to time to
really dig into these companies to find a good match.  I know you
probably don't want to start a career in SEO (nor do I), but I would
suggest investing time to learn enough to be able to identify if
something is good or bad SEO.

FYI - There might be other lists out there, and I'm sure there are
many competent SEO people who are not in the SEO Consultants
directory, but this is the only resource I can comment on. It worked
well for me.

Good luck in your search,

John Cooper

Real Armor Of God.com
http://www.realarmorofgod.com

Comment?


-------- new post - same topic ---------

From: Renee Kennedy
Subject: SEO befuddled

> For those of us who do this stuff every day, knowing
> who the legitimate, quality folks are is easy and automatic.
> But what if you were entering this area knowing nothing
> about it? What would you do?
        - Adam Audette, LED Digest 2382
        - http://www.led-digest.com/content/view/1785/55/

But, Adam, isn't this the case for any industry?  If I go out to get
quotes for adding an addition onto my house, I'm faced with the same
challenges. First, I am going to ask my friends and neighbors, "Who
did you use?"  Then, I might choose a couple of those guys and get
some estimates.  I might be forced to look in the phone book.  But
I'm still going to ask for references and examples of their work.

It's the same with SEO.  First, I would ask my webmaster (if I have
one) or I'd ask anyone in my industry, "Hey, who did you use or do
you know of anyone."  If I don't get satisfactory answers, I'm going
to go out and look in the phone book or go to the internet.

At this point, it's buyer beware, just like with a home builder, you
have to do your homework, just like any other industry.  It may be a
little more difficult because there are a lot less SEOs than there
are home builders, but it's the same process.  And even though there
may be standards for home builders, some are still better than
others.  You can still get a crappy professional, no matter what the
industry.  You are always at the mercy of those who know the
industry better than you do, just a fact of life.

My point is, anytime you're spending a lot of money, you need to do
your homework.

Renee Kennedy

Comment?


-------- new post - same topic ---------

From: Jeremy Weiss
Subject: SEO befuddled

I've been seeing a lot of posts about the lack of standards and
organization in the SEO industry. So why don't "we" fix it.

It's my understanding that there are several hundred (if not
thousands) of SEO companies on LED. Why don't we all get together
and form a certifying body of some sort. Draft up a test of what we
consider required knowledge and outline the rules and regs that
member companies have to follow (sort of BBB type deal).

I don't have the time to do it alone, but if enough people were
interested I'd be more than interested in helping to get something
of this nature going. Opinions? Questions? Comments?

Sincerely,

Jeremy Weiss

Online Lead Generation & Internet Consulting
http://www.bluephoenixconsulting.com

Comment?


-------- new post - same topic ---------

From: John Smart
Subject: Befuddled by SEO

It seems to may that a lot of the accreditation exists simply
because someone steps up and says 'do it my way'. It seems this is a
natural progression for the LED, and SEO could become LED accredited
- it strikes me that this would be (relatively) easy to do.

All an SEO company would need to do is supply a number (5 - 10
perhaps) of clients, who could vouch that they went from number 85
million in Google, to the third page, or not even showing in AJ, to
top entry etc. Even if they stated that through the paid for links,
they went from 10 web sales a month to 1,000.

There would of course be some room for cheating here, but we could
validate the current search engine positions, and maybe find a way
to grade based on performance and/or feedback, maybe with
certificates of authenticity to show they really have the grade they
report - ah Adam, just what you need, more work!

John Smart

InternetDesign.com
A Human Touch in a Digital World

Comment?


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-------- new post - new topic ---------

From: Richard Stubbings
Subject: Amazon Merchant

> Recently, I have been looking at an Amazon Pro-Merchant
> account... Just curious to know if anyone has any experience,
> good or bad, of selling on Amazon?
        - Mark Roberts, LED Digest 2381
        - http://www.led-digest.com/content/view/1784/55/

I have started using Amazon Market place as an additional outlet. It
woks fine if what you sell is listed on their site but if you have
to create the product and it goes in your z-shop then it will never
sell.

Amazon fees eat into the profits and the return is not as great as
you would by selling on your own site BUT it is a new market and new
customers. Also there is nothing stopping you putting flyers and
discount coupons in the outgoing packages advertising your real site.

Amazon feedback is nowhere near as fair as Ebays. You can rate
buyers but no-one really sees that. Sellers ratings are very
prominent and there is no way to stop or get retracted a negative.
Indeed your rating can get badly hit by a couple of 'stupid'
customers who do not read descriptions or something. The favorite
negative is the 'high postage' cost. Customers simply do not realise
that the post cost is set by Amazon and not you. They blame the
seller and not Amazon.

I know that this reads negative, but on balance I would recommend
using it and have never regretted using it.

Richard Stubbings

Kulture Shock
http://www.kultureshock.co.uk and
http://www.doctorwhoonline.co.uk

Comment?


-------- new post - same topic ---------

From: Jon Langley
Subject: Amazon Merchant

Mark,

I think the Pro-Merchant Account is out for you... Over here in the
UK, you have to list with a UPC of EAN code. I notice that your
Birdhouses are "Custom Built." Unless you have a Bar code, then you
wouldn't be able to with a Pro-Merchant.

There is however the zShops within Amazon... I "Think" you can list
almost anything that way. But not sure.

Also the PM Account is generally an invite only, but I am sure that
if you rang them up, you could get the invite.

Jon Langley
jons-all-sorts.co.uk

Comment?


-------- new post - new topic ---------

From: Lee Roberts
Subject: Accessibility [was: HTML Standards...]

I changed the subject from Standards to Accessibility because it
simply fits better and we're not confusing Accessibility with SEO.

In LED 2382, Tom Aman asks:

> ... did Southwest Airlines win or lose this one?

Southwest Airlines won the lawsuit.  The judge ruled that the ADA
did not apply to the Internet.

Southwest Airlines updated their Web site to make it accessible.
IMHO, Southwest Airlines wasted a lot of money fighting a case in
court they could have easily avoided by making their Web site
accessible when they received a complaint.  This case was taken to
court with the aid of Access Now.

One of the cases that has successfully been processed evolved
against the Olympics Committee in Australia.  A blind man couldn't
review the medal stats, so he sued in Australia.  The Olympics
Committee lost and must make their Web site accessible to the
disabled.

One thing to note here, The Olympics Committee is an international
private business; a business that has no ties to any government and
not obligated to follow any laws established by any government.
Even with this position, The Olympics Committee has deemed it proper
to make their Web site accessible to the disabled.

Internet connectivity to the Internet has no protections under the
ADA in the United States.  I can't speak on other countries
regarding this issue.

However, the FCC and FTC, in the United States, may have a different
view.  You'll have to check with them on that issue.

At this point no laws exist regarding whether a Web site must be
available via wireless connections, e.g. PDA, cellular phone, or
other wireless device.

Let's not confuse the issues of accessibility with connectivity.

Regards,

Lee Roberts
http://www.applepiecart.com/

Comment?


-------- new post - new topic --------

From: Gail Berg
Subject: Photo licensing

> What happen at a sporting event if a sports
> photographer snaps pictures of the crowd
> and puts a spectator or athlete on his website?
> This comes to mind... what can the spectator
> do and what limits does the photographer have.
        - Pieter van der Vyver, LED Digest 2356
        - http://www.led-digest.com/content/view/1755/55/

The following is based on my personal experience in one sport and
one league; it is not meant to be comprehensive, just a summary /
generalization; speak with an intellectual property law professional
if you have questions.  Your mileage may vary based on venue, sport
and jurisdiction.  (The line between "still" photography and
videography continues to blur in many ways.  Below I speak of still
images.  This may or may not apply in another case to video.)

It depends on why the image is being taken and the venue.  Many
sports events have the "small fine print" on the back of the ticket
which allows implicit use of "crowd" images without compensation or
identification.  (Especially as they're usually the "background",
not the subject of any image.)

If the photograph is being taken by a newspaper or media source,
it's usually for editorial purposes, so, no need for model releases.

However, if the picture is being taken / used for commercial
purposes (i.e., to sell image for profit or to promote a product),
not only may model releases be needed for the players / officials in
the image, but also licensing agreement with the holder of any
intellectual property (i.e., league / team logo).

As a photographer licensed for the ECHL (AA minor hockey), I attend
games and take photographs to sell; I have been licensed by the
union representing the players (PHPA, the Professioal Hockey Players
Association) and the league (specifically the entity the handles the
intellectual property / logos of the member franchises).  The union
has the appropriate "model" releases on file.

I pay a royalty and submit reports every month on all photographic
sales.  (As for the next step, I assume that the appropriate
entities receive their portion of the royalties I pay for my sales.)

There's a bit of a grey area for those venues that allow fans to
bring in cameras for sporting events.  As fans are nominally using
the images for their own enjoyment, and not seeking monetarily
benefit, IMHO there isn't a lot of attention paid to the situation.

Gail Berg

IceBerg Pix
http://icebergpix.com

Comment?


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