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LED Digest 2387: If Architects Were Web Designers Print E-mail
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List Moderator:                     Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
April 11, 2007                      Issue no. 2387
..............................................


            .....IN THIS DIGEST.....


====== NEW ======================

        --== A Laugh: If Architects were Web Designers ==--

                ~ Peggy Deras
"My mother-in-law will have very strong feelings
about how the house should be designed..."

        --== Google Website Optimizer ==--

                ~ John Smart
"Google is offering an interesting tool that
helps you optimize your site."

                <Moderator Comment>


==== CONTINUING =================

        --== Designing for a Target Audience ==--

                ~ Bruce Garrett
"Liz might try Xerox's free materials that looks
at color and other considerations..."

        --== Google Ranking Factors ==--

                ~ Eric Ward
"...no single factor will matter more than any
other factor for every site, search, and result."

                ~ Michael Linehan
"...the amount of content is, logically, a
central factor for keyword opportunities..."

                ~ John Brumage
"If a website is great for your users, it will
be great for Google."

        --== PPC Management [was: Befuddled by SEO...] ==--

                ~ Mark J. Welch
"...all advertising activity...should be measured
based on goals that are meaningful..."


========== NEW ===================================

From: Peggy Deras
Subject: A Laugh - Web Design Clients

"If Architects Had to Work Like Web Designers"
http://whatthecrap.wordpress.com/2007/04/10/if-architects...

----------------------
"To insure that you are building the correct house for our entire
family, make certain that you contact each of our children, and also
our in-laws. My mother-in-law will have very strong feelings about
how the house should be designed, since she visits us at least once
a year.

"Make sure that you weigh all of these options carefully and come to
the right decision. I, however, retain the right to overrule any
choices that you make.

"Please don't bother me with small details right now. Your job is to
develop the overall plans for the house: Get the big picture. At
this time, for example, it is not appropriate to be choosing the
color of the carpet. However, keep in mind that my wife likes blue.

"Also, do not worry at this time about acquiring the resources to
build the house itself. Your first priority is to develop detailed
plans and specifications. Once I approve these plans, however, I
would expect the house to be under roof within 48 hours."
----------------------

... and another quote ...

----------------------
"Also: Please also create this house so that my dysfunctional
part-time niece (sister to the nephew) can maintain the "content" of
the Kitchen, Den and Play Room. But, create a admin shed containing
a swiss army tool that will magically clean, press and freshen the
rest of the house when you flick its switch. If we do not have time
this year for the tool, we'll re-approach the design in phase two
with next years budget.

"Also: After the house has been completed, I will more than likely
want you to tear part of it down and rebuild it a couple of inches
to the left... for no additional cost."
----------------------

Peggy Deras

Comment?


-------- new post - new topic --------

From: John Smart
Subject: Googles new tools

Well, it had to happen. I have bad news for all you SEO's, and great
news for all you SEOers - possibly.

http://services.google.com/websiteoptimizer/

Google is offering an interesting tool that helps you optimize your
site. This is very interesting. Assuming that everyone uses it
appropriately, this is wonderful, and everyone wins - the searcher,
those wanting to be searched, and of course, the facillitator,
Google.

But what about the Search Engine spamming - all googles tricks and
tools have helped curb the amount of innappropriate results, but
they are still there, by the bucketload.

My site (internetdesign.com) was #1 on google for the search
'internet design' without the quotes. We lost that, and vary from
page three to page four. I will play with this and try to recover #1
ranking - I will let you know how I do.

John Smart
InternetDesign.com

Seriously, does your host try this hard to find SEO and coding
nuggets, and do they share them with you?

<Moderator Comment>

Actually it's not that new, John, but it is "new-ish." I remarked on
it back in October '06 in issue 2272:
http://www.led-digest.com/content/view/1265/55/

Also, their Website Optimizer service does multivariate testing (see
issues 2244-2248:
http://www.led-digest.com/content/category/5/28/55/20/20/ ), which
is not specifically SEO (but definitely can be thought of as a
subset of it). The service is tied into AdWords and works great for
landing pages for PPC campaigns. It's actually pretty eye opening to
see the results of this kind of testing.

Andrew Goodman recently commented on his initial impression of doing
a multivariate test using Google's tool to the SEM list (
http://groups.google.com/group/SEM2 ). Here's part of his post:

-----------------------
"The most telling variable elements seemed to be the "don'ts" -- and
the reasons for them. I've noticed on a number of occasions, page
elements that to many users smell "hype," send them running for the
hills. Keep in mind I am talking about apparently minor things like
font colors, exclamation points, etc. In one case, no subheadline
and a dark gray subheadline did equally well, but both did far
better than the former (more garishly colored) subheadline...

"And to add another conclusion... some of these things really
surprised me. Certain elements just seemed to send all users fleeing
from offers. User BS meters are set to a high level of sensitivity
today, it appears. So one of the real fun parts of testing with less
prep time and cost is, you get to have that wide-eyed "I can't
believe it" response early & often..."
-----------------------

This sort of testing is really cool, I highly recommend doing some
if you're doing any kind of PPC spending.

Adam

Comment?


======== CONTINUING ===============================

From: Bruce Garrett
Subject: Targeted design

> I'm starting to do research on how to select the proper
> web colors, font, size etc., to match specific target audiences...
> I'm really having difficulty finding good solid information.
        - Liz Ross, LED Digest 2386
        - http://www.led-digest.com/content/view/1789/55/

Liz might try Xerox's free materials that looks at color and other
considerations in developing marketing materials both nationally and
internationally:

http://www.office.xerox.com/small-business/resource_center/enus.html

HP also has Free materials available at:
http://www.hp.com/sbso/productivity/office...

Bruce W. Garrett, CEO

ARCHIVE-CD, LLC
www.archive-cd.com
Paperless Archiving Solutions

Comment?


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-------- new post - new topic --------

From: Eric Ward
Subject: Ranking factors

> The good folks at SEOmoz have put together an interesting
> document that culls knowledge from many of the top search
> marketers... Dubbed, "Google Ranking Factors..."
        - Adam Audette, LED Digest 2385
        - http://www.led-digest.com/content/view/1788/55/

I was a contributor / participant in the Google Ranking Factors
project.  I started with link building back before any search
engines existed (scary), and have watched the engines all try to
include some sort of link analysis in their algos.

As I answered the questions on the Ranking Factors, I found myself
always wanting to write the same thing "It depends", over and over.
No matter what ranking factor you want to examine, if you examine
that factor at a macro level, it becomes meaningless.

But that would have made all my contributions look like this

-------------------
Top 10 Positive Ranking Factors

1) Keyword Use in Title Tag
"It depends"
2) Global Link Popularity of Site
"It depends"
3) Anchor Text of Inbound Link
"It depends"
4) Link Popularity within Internal Link Structure
"It depends"
5) Age of Site
"It depends"
6) Topical Relevance of Inbound Links to Site
"It depends"
7) Link Popularity of Site in Topical Community
"It depends"
8) Keyword Use in Body Text
"It depends"
9) Global Link Popularity of Linking Site
"It depends"
10) Rate of New Inbound Links to Site
"It depends"
-------------------

In my gut, and in my link building experience, "It depends" is the
best answer.  It's just not very helpful :)

Some pages can rank well without any external inbound links
whatsoever.  That means another factor, or several, must have been
determined to be more indicative to the engines of quality.  Some
sites rank well that are old, some rank well that are young.  Global
link pop means nothing for a business that only does business in
Wartburg TN.  But Global link pop might be a factor for other sites
in other topics. Post Katrina there were brand new hurricane relief
sites attracting thousands of new inbounds at lightening speed.
That's logical and legitimate. Then again, for another site, new
inbounds at that same rate might be suspicious.

I think the desire by SEOs to be able to distill things down to a
manageable and 100% agreed upon set of "rules" often gets in the way
of the truth.  It's inconvenient, but my opinion is that many more
ranking factors come into play, and no single factor will matter
more than any other factor for every site, search, and result.

In other words, no matter what the factor,

"It depends"

Eric Ward
http://www.ericward.com

Comment?


-------- new post - same topic --------

From: Michael Linehan
Subject: Ranking factors

> When looking at the top positive factors [in the SEOmoz
> article], here's what jumps out to me: 7 of 10 factors are
> related to linking, either internal or external; There's no
> mention of content, only keyword use; No mention of
> site structure (ie architecture);
        - Adam Audette, LED Digest 2385
        - http://www.led-digest.com/content/view/1788/55/

Content is a puzzling omission. How many keywords might the average
small business be found for?  Now how many of those are going to
occur on a one-page site of twenty words?

A 100-page site, with a decent amount of text per page, provides
enormously greater opportunity for optimizing around several of the
most critical keyphrases - and the possibility of being found for a
large number of secondary combinations. So the amount of content is,
logically, a central factor for keyword opportunities, both in the
words-per-page count and in the number of pages. On top of that, we
have the rank-boosting effect of increasing the amount of
thematically-related content. Content volume is critical.

Maybe the writers thought that saying "keywords" implies content
volume so you have the opportunities to put the keywords in!  But
"imply" doesn't do it.  It should be said overtly.

I'd also add making the non-www url resolve to the www.
(Canonicalization.)

And then there's the good old favorite: the issue of dynamic v
static pages.  Yes, the SE's can read some dynamic, but why bother
trying to surf the edge how many and which dynamic characters they
can handle, when you can rewrite.  A url like this is going to do
nothing for you with respect to optimization ---
amazon.com/o/ASIN/B000MR9D5E/ref=s9_asin_image_2/104.

Rewriting this to English gets keywords into a useful location ---
the file name.

Michael Linehan

Marketing Alchemy
www.marketing-alchemy.com

Comment?


-------- new post - same topic --------

From: John Brumage
Subject: Ranking factors

What a perfect Time for this analysis to appear.

I just got my very first search and marketing (S and M ... yeah
marketing IS torture) customer, and seeing the top guys in the
business giving their take on specific issues was the best reading I
have had in a while.

I think the results mirror what I have learned in this forum. The
variations of opinion and even interpretation of empirical data give
a well rounded view of what it takes to build a great website, but
my take on the summation is still the same. If a website is great
for your users, it will be great for Google.

Paid advertising is not spam, it is marketing dollars working for
you.

Not included was something I have found very important to authority
building: contribute to the community, sign your original content
with a keyword screen name..

Writing or purchasing original, useful, content makes the site
better for your visitors. I used an off the shelf content library
that cost me $10, to get a site on the air and aging. My new
customer has a budget so we can afford a quantum leap to
http://GetWebContent.com/LED and similar high end sources.

John Brumage

Comment?


-------- new post - new topic --------

From: Mark J. Welch
Subject: PPC Management [was: SEO Befuddled]

Adam Boettiger challenged my suggestion that clients should not hire
PPC management companies based on a "percentage-of-spend" basis [see
issue 2386: http://www.led-digest.com/content/view/1789/55/ ].  He
noted, quite properly, that very few PPC management companies accept
that arrangement (he believes I might be the only one), and then
only for a select few clients.

Adam is absolutely right -- just as in the traditional advertising
industry, nearly all companies charge exclusively on the basis of
either "percentage of spend" or monthly fees.  As I wrote, * I don't
believe in a model where you evaluate or pay someone else based on
the amount of your money that they spend.*

Instead, I believe all advertising activity (including traditional
and online advertising, but most specifically pay-per-click search
advertising) should be measured based on goals that are meaningful
for your company, such as "gross profits from sales" or "improved
gross profit from sales."

Adam is right that most online businesses won't be able to "engage a
PPC management vendor on a performance comp model based on an
increase in the business' profits." That's because because the PPC
management vendor recognizes that the returns are quite uncertain,
speculative, hard to measure, or simply unlikely.  In many cases,
there is no "existing data" nor any tracking infrastructure to
measure performance, and setting up such tracking is an additional
cost.

And yes, the few companies who accept clients on that basis do
cherry-pick their clients, because their benchmark is solely whether
they are confident they can provide a valuable service to the
client, not how much the client can afford to pay.

The key here is an ethical one: I have a very strong ethic that
holds that I should not accept payment if I don't believe that my
services are worth the fee I charge. And part of my service, as a
consultant, is to advise the client on how to spend their money, and
I specifically advise them whether I think a particular expense will
result in increased profit. That means that I often give prospective
clients "free advice" by telling them that I don't believe they
should hire me, because I don't believe my fees will be justified by
the returns they should reasonably expect.  In other cases, I tell
clients that I won't accept the work on a "performance" basis until
they've first made other changes, and sometimes I offer my
consulting services to be charged on an hourly or project basis to
help them get to the point where they can  switch to a
performance-based fee model.

This is similar to the services I provided when I was an attorney:
for example, I often advised clients that my fees to pursue a
lawsuit weren't justified by the amount in question, and that I
wouldn't accept the case on a "contingent fee" basis.  (Most aspects
of the outcome of a lawsuit fall outside the lawyer's control.) On
the other hand, I sometimes represented clients on a "contingent
fee" basis, and I frankly told the client that I was doing so
because I expected to make more money than my hourly fees would have
justified; I would earn more because the outcome was uncertain and
because the client couldn't or wouldn't pay my hourly fees up-front.

It's not unethical for a PPC management firm to accept work based on
a "percentage of spend" or an hourly or monthly fee basis, and I do
sometimes accept hourly or "project" work related to PPC management.
 Many PPC firms firms limit their services to simply managing the
campaigns effectively according to the client's instruction, and if
the firm doesn't claim to provide advice on how to make a profit,
then that's not a fair measure of their services.

I definitely agree with Adam that SEO is a different service from
PPC management; the SEO work will always be done concurrently with
many other strategies which will impact sales and profitability, and
thus it's impossible to measure the real benefits from the SEO work.
 (Indeed, if someone offers to do SEO work based on general sales or
profit increases, they would benefit from other work the client is
doing concurrently, even if the SEO work is worthless.)  PPC
management lies on the opposite end of the "measurability" spectrum
-- results can be measured and tracked very precisely.

Finally: I am aware of several other companies that accept clients
on a "performance basis," charging based on specific activity
derived from PPC campaigns. There are very few, and certainly they
represent a very small fraction, perhaps less than 1% of PPC
management companies, and at least one only mentions the service to
"select clients." But -- although I do like to be helpful and often
give out lots of free advice -- I'm not going to promote my
competitors by listing them.

Mark J. Welch
http://www.markwelch.com/

Comment?


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