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LED Digest 2392: Search Engines and Whois Print E-mail
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List Moderator:                     Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
April 19, 2007                      Issue no. 2392
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            .....IN THIS DIGEST.....


====== NEW =====================

        --== Do Search Engines Check Whois? ==--

                ~ Ben Frank
"Do search engines even look at the whois?"

        --== Redirecting Domains ==--

                ~ Tom Anson
"I have a website that has had two other
domain names pointing to it."


==== CONTINUING =================

        --== SEO Standards ==--

                ~ Jere Matlock
"...sites that I've optimized *including HTML
validity as a factor* have done better..."

        --== New Trends in Checkouts ==--

                ~ Charles Oertel
"The biggest misconception is the 'risk'
of your card details being hacked."

                ~ Tom Aman
"...if you are using a credit card, the least
risk is via a secure site on the Internet."

        --== Designing for a Target Audience ==--

                ~ Jeremy Weiss
"I would love to see a similar survey on a
much larger group..."

                ~ Alex Hughart
"Our business' identity depends more on how
we understand and define ourselves first..."


=========== NEW ==================================

From: Ben Frank
Subject: Do search engines check Whois to compare sites?

I was wondering the following:

Although its not good practice, to start up my site (for about the
first 6 months) I would like to use multiple domains I own to link
to my main shopping site. The other sites would have an article or
two about my products, and would then one way link to my shopping
site. The sites would be related, but completely different from one
another.

The question is, will the value of those links be discounted (or
ignored) if the whois information for all the sites is identical? Do
search engines even look at the whois?

Ben Frank

Comment?


-------- new post - new topic --------

From: Tom Anson
Subject: Redirecting

> I've never seen Google be so slow indexing
> a site that appears to be properly 301'd.
        - Nathan Holley, LED Digest 2381
        - http://www.led-digest.com/content/view/1784/55/

I really appreciated Nathan Holley's question in LED Digest 2381
(sorry, I'm a little behind in my reading).

I have a website (therapeutic-grade.com) that has had two other
domain names pointing to it.  One is now expired --
ansonaromaticessentials.com (I can't imagine WHY I let THAT one
lapse!!!); the other -- ansononline.com -- is still active.  I've
kept it because I was thinking (some years ago) of starting another
line in my business -- reselling EZ-Net Tools.

My current site is built exclusively with the therapeutic-grade
domain name (except when linking to the EZ-Net Tools pages, which
are in another directory on the site).  Still, when I do searches on
my keywords in Yahoo! or Google, I sometimes (actually, as often as
not) get listings for the ansononline domain name.

This past year, I've added an .htaccess file to redirect from old,
yucky pages to my new ones, but the idea of redirecting from
ansononline to therapeutic-grade had not crossed my mind.  Does this
seem like a good idea?  If so, how would I go about it?  I have
hundreds of static XHTML pages on my site, so the idea of
redirecting all of them seems absurd.  Is there a simple line I
could add to my .htaccess file to redirect everything from
ansononline to therapeutic-grade?

Given this situation, what is it I need to be thinking about and
what should I be doing about it?

Thanks for your help.

Tom Anson

Anson Aromatic Essentials
http://www.therapeutic-grade.com

Comment?


======== CONTINUING ===============================

From: Jere Matlock
Subject: SEO standards

> I thought we'd pretty much established that using valid
> HTML is not primarily about SEO, it's about making your
> site work properly under many different conditions.
        - Veronica Yuill, LED Digest 2391
        - http://www.led-digest.com/content/view/1794/55/

I agree that HTML validity is primarily about making the site work
properly under many conditions.  One of those conditions is being
crawled by the search engines.

In SEO, absolute proof is hard to come by.  With many factors
(dozens? hundreds?) going into the algorithms at Google about each
web page, it's never been established to my satisfaction that the
validity of the HTML code is NOT one of those factors.

There are exceptions to every rule.  Anyone can find search terms
for which the top results do not contain valid HTML code.  So from
anecdotal evidence it appears that *sometimes* the validity of the
HTML code makes no difference at all.

Has anyone commented before on this list on how well the Wikipedia
is doing for many search terms these days (including the #1 spot for
"search engine optimization")?  Last time I checked they had 277,000
links from .edu sites alone to the wikipedia, over 7 million pages
of the wikipedia indexed by Google, and more than 31 million links
to the wikipedia in total.  (That info comes from this tool:
http://www.webuildpages.com/cool-seo-tool/ )

PageRank from links would appear to be a huge factor in the
wikipedia's success in the SERPs.  I believe most of us in the SEO
field would agree that enough PageRank trumps content of all kinds
-- the "miserable failure" example coming to mind.

All the wikipedia pages that I've checked are made using valid HTML
code.  Is that HTML code validity an important factor?  How can
someone dismiss it as a ranking factor with any kind of certainty?

Your anecdotal evidence may have convinced you that HTML validity is
not a factor, and you'd be foolish to disbelieve what you have
proven to your satisfaction to be true for you.

In my experience, with all other factors being mostly equal, the
sites that I've optimized *including HTML validity as a factor* have
done better in the SERPs over time than sites that weren't optimized
including that factor.

But I have no objection whatever to you believing that HTML validity
is not a factor in SEO.  And I'm willing to look at your objective
evidence (even if entirely anecdotal) supporting that belief.

What I've seen so far on this list and others hasn't caused me to
junk HTML validity as a factor.  Yet.  I have happily junked a lot
of other SEO factors over the last ten years.  I have a 60-point
checklist I go through when analyzing an existing site for what it
needs to make it maximally search engine friendly; that checklist
has changed considerably over time.

Best,

Jere Matlock
http://www.wordsinarow.com
Website Design & Marketing  / SEO

Comment?


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-------- new post - new topic --------

From: Charles Oertel
Subject: Checkout

> I won't deal with any company that gives me the option
> to create an account and offers to remember me. Why?
> I don't want them to store my credit card information.
        - John Barendrecht, LED Digest 2391
        - http://www.led-digest.com/content/view/1794/55/

Dear John, this response is not directed at you personally - I am
merely using your email as an example of how ignorance leads to
'solutions' to a security threat that are not particularly sensible.

When a company offers the option of creating an account, it is not
necessarily so that it can store your card details.  Most often it
is so that you have the option of setting your own preferences and
managing your relationship with that company.

A site that does not have this option, still gets your name, address
and card details as part of your order and delivery details, and
they could be saving it all and abusing it anyway.  So - what have
you gained with your stance?  Certainly not increased security.

There is no need to keep a book with passwords either - any decent
site will allow you to click the 'forgot password' option, and email
your password or a reset link to your email address.

The biggest misconception is the 'risk' of your card details being
hacked.  As any card merchant knows, a 'card not present'
transaction places all the risk on the merchant, and none on the
card holder.  If a hacker were to use your credit card to place
fraudulent transactions, one phonecall to the bank will have it
reversed.

You are much, much more at risk giving your card to the waitron at a
restaurant.  With a card-copier and your signed voucher, it is
easier for the waitron to commit fraudulent transactions that cannot
be repudiated.  So, do you follow the waitron to the back and insist
that s/he holds your card above their heads so that you can see it
at all times?

regards

Charles Oertel
HoneyBadger.net

Comment?


-------- new post - same topic --------

From: Tom Aman
Subject: Checkout

> I won't deal with any company that gives me the option
> to create an account and offers to remember me. Why?
> I don't want them to store my credit card information.
        - John Barendrecht

Yet the biggest credit card hacking news story in recent times
involved the database of a huge brick and morter operation involving
several store chains so I don't believe the paying via credit card
over the Internet is inherently more dangerous than paying by credit
card at any brick and mortar establishment.

> What if someone found my book with passwords?
> They could just log on as me and order whatever
> they want.

Many reputable Web sites will *only* ship to the billing address for
the card so only deal with those sites and there is really not much
to worry about.  So what is the big worry about ordering online via
credit card? Provided you check your charge statements for
questionable items, the credit card company will reverse the charge
if you question it.

> As for PayPal, I'm scared to try that... Paypal
> is neither a bank nor a merchant.

PayPal? They have procedures in place to deal with questionable
items.  May I suggest you check out their security and problem
resolution in some detail.  When a purchase is made via your PayPal
account, they send you a confirming email so you would likely know
right away about any unauthorized payments.  Does Visa send you an
email to confirm payment?

As PayPal state on their home page:

- Send money online from 103 countries and regions.

- PayPal is free for buyers.

- Shop without sharing financial information.

- 100% protection against unauthorized payments sent from your
account.

I have actually lost a few customers because I am not set up to take
PayPal and they didn't want to take a chance on paying any other way.

In my own opinion, if you are using a credit card, the least risk is
via a secure site on the Internet.

While not guaranteed, most such sites try to keep security high
enough to keep hackers out.  Payment at a store is a bit more risky
since many stores record (and sometimes keep) the info in a computer
that may or may not be secure.  The risk increases at things like
eating places where the waiter may take the card out of your site
for processing.  (I know of one location that brings a wireless
device to your table so the card never has to be out of your sight.)

Giving credit card info via telephone is even more risky since you
have no idea how the recipient may record it (probably typed into a
computer that may or may not be secure so how is that safer than
using the Internet?). This becomes doubly risky if they phone you
for the number instead of you phoning them since, in that case, you
can only assume they are who they say they are.  I will NEVER give
anyone my credit card info via telephone.

Then there is fax, probably the most risky of all since you can
never be sure that the info went where it was intended, the fax
receiving machine probably produces a hardcopy so anyone in that
office has access.  Over the years, I have received many misdirected
faxes - some intended for the local city hall office (all kinds of
personal property tax and legal stuff), faxes intended for lawyers
(again, often very personal info), faxes intended for a local health
care organization (I don't really want info on Mrs. X's vaginal
problems that required a specialist).  In only one case did the
person have the wrong number, all of the others resulted from either
an accidental one digit mis-dial or the use of a wrong area code by
the sender.

If you are really concerned, there are a couple of ways to deal with
credit cards that keeps things relatively safe, even over the
Internet.  The first is easy - just get a card with a really low
credit limit - maybe only a hundred or two hundred dollars.
Guaranteed that noone can rack up big charges if they happen to get
their hands on the number.

The other takes a bit more effort - this one walks like a duck and
talks like a duck but is not a duck, it is a prepaid credit card.
You have to add money to the card before you can *charge* anything
and the *credit* limit is the balance on the card.  In the US, there
are prepaid Visa and Mastercard versions available (only found
Mastercard in Canada).  First you load money on the card, then you
can use it like a normal credit card.  This makes it practically
impossible for anyone to run up large unauthorized charges.

Tom Aman
cyberspyder.com

Comment?


-------- new post - new topic --------

From: Jeremy Weiss
Subject: Targeted design

> The Color Associations report spans 10 web pages.
> The data sets page, containing many of the pie charts,
> is at joehallock.com/edu/COM498/datasets.html
        - Will Bontrager, LED Digest 2391

While this is an extreamly interesting report, given the small
sampling size (232 people) I have wonder if it's accurate. I would
love to see a similar survey on a much larger group of people
(thousands). Anyone know of one?

Sincerely,

Jeremy Weiss

Online Lead Generation & Internet Consulting
http://www.bluephoenixconsulting.com

Comment?


-------- new post - same topic --------

From: Alex Hughart
Subject: Targeted design

The world of colors is really fascinating as it combines so many
different fields: physics, aesthetics, psychology, sociology .... As
many fashion designer will attest, the difference between success
and failure sometimes lies in the shades.

No doubt, targeted design is essential in today's highly segmented
market. Knowing your target audience is certainly helpful and there
are plenty of general rules and conclusions around how to cater to a
specific group. But, your customers can surprise you. Unless you
sell something like pregnancy tests, you won't know exactly who they
are until you are already in front of them.

We at Bon Savon started with the idea that the vast majority of our
customers will be women. It turned out, a hefty 40% of them are men
of all ages. Now, is this because men are equally interested in fine
soaps and they'll shop anyway or because our site's colors are more
gender / age neutral so they are not repelled by abundance of
girlishness? To stay with gender issues only, what is a proper
amount of estrogen or testosterone in a design? If 35% of older
women prefer blue, what to do with 23% who prefer purple?

I have no idea... I've just finished a site for a client selling
cosmetic tweezers aimed at tween girls (not live yet)
http://www.sweezers.com/mm5/merchant.mvc . While the girls are our
best bet, I'm sure there are many boys in need of tweezers (Sanjaya
comes to mind- yes, I watch American Idol...) or some grandma who
has difficulties finding tweezers that are usually gray or black.

Bottom line, this type of reverse engineering doesn't help much or,
at least, not always. There are many unsuccessful sequels to
successful movies that had the right ingredients in place but
somehow failed to produce the same results. The only thing we can
know for sure is who we are and what are we trying to accomplish,
right now, right here. Our business' identity depends more on how we
understand and define ourselves first, then our customers.

Regards,

Alex Hughart

Comment?


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