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List Moderator:                     Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
May 14, 2007                        Issue no. 2409
..............................................


            .....IN THIS DIGEST.....


====== NEW =====================

        <Moderator Comment>
                ~ The Gatekeeper Mentality

        --== Domain Extensions & Age ==--

                ~ Sheila Moon
"[Should we] keep an old domain name with
a history or to change to a new one?"

        --== Blocked by Hotmail ==--

                ~ George Miller
"Does anybody know how to get the blocking
by hotmail removed?"


==== CONTINUING =================

        --== Do Macs Need Virus Protection Now? ==--

                ~ Barb Sybal
"I run both Windows and Mac computers
here and was curious..."

                ~ Malcolm Fitzgerald
"I've just run MacScan. My mac was clean."

                ~ Tom Aman
"...let's not have any Windows / Mac / Linux
bashing as that is totally non-productive."


==== BULLETIN BOARD =============

        --== Mac OSX Questions ==--
                ~ Shel Horowitz


=========== NEW ==================================

<Moderator Comment>

Greetings LEDer,

I had an interesting experience last week. I'm in the early phases
of a marketing project for an old liberal arts college. They're
focusing on promoting their online degree department, and I'm
working with the marketing director and development team. Up until
last week things had been smooth as silk, and we had lengthy and
productive conversations over email and phone.

Part of my initial work involved checking out their analytical data.
In addition to Google Analytics, they're set up with Analog -
nothing wrong with that, it's a great free stats program - and hard
to beat for the price (free). But it's only as good as you make it,
and the developer made it suck pretty bad. He sent me a PDF of April
stats with only the top 10 keywords searched (which were strangley
words like "the"), and only the top 10 referrers, which were all
from the college's own domain because he didn't filter those out.

I know it's necessary to be tactful in these situations, and I was
very considerate when I wrote to him:

-------------------
"Ah... I've always disliked these Analog reports :-) Webalizer too.
They're okay when used w/ another analytics package, but on their
own w/ out a lot of pre-filtering pretty useless. Top search
keywords for example."
-------------------

I was thinking we'd talk with the mutual respect of colleagues, and
didn't give the above a second thought. That's just how I email (I
probably use way too many smiley faces). Anyway, here was his reply
that totally surprised me:

-------------------
"... framing the log data I sent you as "pretty useless" is not the
best language to use when building a relationship with the person
who generated that data and took the time to send it to you. I'm
aware of the limitations of log analysis and page tag analytics like
Google as well. There are numerous ways to ask for supplemental
analysis tools to support what was provided without marginalizing
earlier effort. I know you didn't mean anything by it but had you
been talking to our CIO or server administrator, you would have made
your life much more difficult."
-------------------

When I read this, I thought of what my older brother John (
http://www.mitosciences.com/management.html ) told me about the
"gatekeeper mentality." The Gatekeeper relishes the opportunity to
dangle his access keys in front of you, or threaten to take your
keys away. S/he loves to guard access to things and make your life
difficult.

Kinda' makes me laugh picturing it that way...

The first thing I did was pick up the phone. Enough of this email
stuff, sometimes you just gotta make a call. We smoothed things out
in about 5 minutes.

The real reason I brought this up was to ask you a question: have
you faced the "Gatekeeper Mentality" before? How have you dealt with
it? For agencies and firms who may have gatekeepers employed, do you
realize this, and do you educate people on easing barriers?

The Gatekeeper can really make life miserable. How have you coped?

Hope it's a great week,
Adam

Comment?

------------------

From: Sheila Moon
Subject: Domain Extensions & Age Influencing Rankings

Does it make a difference in search engine rankings what URL
[extension] you have?  i.e.; .org, .com, .net, .biz etc?

Would it be more important for search engine ranking in the long run
to keep an old domain name with a history or to change the domain
name to one which contains keywords describing the content of the
site?  Currently my site doesn't even come up on Google or other
search engines for any search terms and I am in the process of doing
SEO work to fix that.

Thank you for any information you can provide!

Sheila Moon

Comment?


-------- new post - new topic ---------

From: George Miller
Subject: Blocked By Hotmail

One of my clients, who runs a recruitment business, sends out about
ten e-mails to hotmail every day. They are job offers and
descriptions to clients, sometimes with zipped documents attached.

They are now blocked with this message:

--------------------
"550 Your e-mail was rejected for policy reasons on this gateway.
Reasons for rejection may be related to content such as obscene
language, graphics, or spam-like characteristics (or) other
reputation problems."
--------------------

Does anybody know how to get the blocking by hotmail removed?

George Miller
www.pc24hr.co.uk

Comment?


======== CONTINUING ===============================

From: Barb Sybal
Subject: Mac spam

> I think it would be interesting if LED Mac users would give
> [MacScan] a try and report back to LED on the results...
        - Tom Aman, LED Digest 2407
        - http://www.led-digest.com/content/view/1811/55/

Tom Aman asks Mac users to try MacScan and so I did.

Because of the type of business I manage, I run both Windows and Mac
computers here and was curious to see if MacScan found anything.

On the PCs here, I would never think of turning them on without some
protection, but rarely give it a second thought for the Macs.

The finding? Nothing. Nada. Zilch.

I was almost hoping that after 6 years of absolutely zero protection
on the Macs that MacScan would find something and was quite
satisfied that it didn't.

Barb Sybal

GFX Printing Services
http://www.gfxinc.com

Comment?


-------- new post - same topic --------

From: Malcolm Fitzgerald
Subject: Mac spam

I run my mac behind a router with a built-in firewall. I don't run
active anti-virus software. I'm on the web continuously and a lot of
spam gets into my mailboxes. I've just run MacScan. My mac was clean.

MacScan found some cookies which it labelled "spyware". That seems a
bit heavy handed. I know that cookies can be used to collate
information about my browsing habits, however, they are only cookies.

By way of comparison, I've just cleaned up a computer which is
running XP. It also runs behind a router with a built-in firewall.
It had a variety of active anti-virus tools running, including
Nortons and SpySweeper but it was experiencing problems. I ran my
favorite XP anti-virus: avast!. During the boot scan avast!
discovered and removed dozens of trojans, viruses and adware tools.
There were so many that I lost count.

Malcolm Fitzgerald

Comment?


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-------- new post - same topic --------

From: Tom Aman
Subject: Mac spam

> PC users became slaves to their adware
> and spyware and virusware scanning routine...
        - Gordon Moe, LED Digest 2408
        - http://www.led-digest.com/content/view/1812/55/

Gordon, I am disappointed in your post.  Obviously, you did not read
mine completely.  I specifically said that it was "not intended to
start yet another discussion on the relative merits / problems /
safety of Windows / Mac / Linux..." but you seem to have missed that
part.

My suggestion was that Mac users try out MacScan and let us all know
the results so everyone would know whether or not there is, in fact,
any real threat for Mac users to be concerned about.  (I could be
facetious at this point and suggest that it is too bad your Mac is
so inefficient that you don't have time to do a bit of testing to be
really sure you are, in fact, safe, but rest assured that I don't
really mean that.)

From the couple of other posts in LED 2408, it appears, so far at
least, that the worst anyone has encountered are some tracking
cookies that can either be ignored or easily removed without
resorting to special software.

Also, your opening paragraph is totally incorrect.  Few, if any, PC
users are *slaves* to their anti adware, spyware, virusware.  I
installed the appropriate protection, use reasonable common sense
when surfing and reading email and have never had a problem.  The
protection does its job on the fly, downloads and installs updates
automatically and does its scanning in the background or at night so
it never bothers me or takes any of my time.

As I have said before, the computer we use tends to be governed by
what we do with it or company policy or who supports us or personal
preference etc., etc., - dozens of various and different reasons for
our choice.  If someone gave me a brand new, top of the line Mac, it
would be as much use to me as a boat anchor (actually, it would not
even make a good boat anchor as modern computers do not weigh
enough); give it to my youngest son and he would be in heaven.  I
create software for Windows based systems as well as support some
local users who run software only available for Windows so a Mac is
of no use to me; my son works in graphics, uses a top of the line
Mac at work with multiple monitors and would love to have the same
at home.  Different needs, different computers.

So please, let's not have any Windows / Mac / Linux bashing as that
is totally non-productive.

Tom Aman

Aman Software
http://www.cyberspyder.com
Home of CyberSpyder Link Test

Comment?


==== BULLETIN BOARD ===============================

From: Shel Horowitz
Subject: OS X 10.4 questions

I recently upgraded my desktop Mac from 10.2.8 to 10.4.6. In
general, I'm happy with Tiger, but there are a couple of things that
drive me nuts:

1. Printing

I had a few presets that I set up under previous versions of OS X,
including a toner saving module and then full strength printing at
300, 600, and 1200 dpi. For some reason, this printer driver
defaults to printing back to front in its automatic setting. In
other words, if I'm printing a 20-page document, page 20 comes first
and page 1 comes last. I can set it manually to print front to back,
but it's three extra clicks -- which adds up given how many times a
day I hit print.

Also, and even more problematic, setting the page order has to be
done after selecting the preset, or else the paper handling defaults
to reverse printing again. And it's totally arbitrary whether I get
the preset I select.

I printed out a 100+-page e-book that I wanted to archive, and
carefully selected one of the full-strength presets -- but I got it
in toner-saver mode. And many times, I'm printing a digest of one of
my discussion lists, which I read once and throw away, and request
the toner-saver setting, but get a nice dark archival-quality print.

I cannot figure out how to access the presets and change their
settings to incorporate my paper choice, or to change the paper
handling default, or to assure that the setting I choose is the one
I receive.

2. Sherlock

95 percent of the time, I can search for what I want by filename --
but the default of searching for internal content is brutally slow.
I did figure out how to search by filename, but not how to set it as
the default -- and therefore I get bogged down in the slow search
while I'm setting the criteria, since it starts searching
immediately. Surely there must be a way to change the default!

3. This is a problem that existed in 10.2 as well: programs quitting
themselves for no reason. The culprits are Word (2001 version) and
Eudora 6.2.3, paid version. I try to have Eudora be the front
application when the mail comes in, and I try to load Word first
(they compete with Spamfire, which loads itself automatically even
though I keep deselecting that option). These things help, but I
still probably find Eudora quitting a couple of times a day and Word
a few times a week.

On my laptop, running I think 10.4.2, Word will quit the first time
I hit Save As but then after I reload, it's fine. If the mail comes
in when something else is the front app, Eudora will usually but not
always quit -- but it will also quit for no apparent reason at other
times, whether it's the active app or not.

Thanks for any help,

Shel Horowitz

Marketing Strategic Planning, Consulting, and Copywriting
http://www.frugalmarketing.com

Comment?


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