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LED Digest 2412: SEO and Copywriting Print E-mail
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List Moderator:                     Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
May 17, 2007                        Issue no. 2412
..............................................


            .....IN THIS DIGEST.....


====== NEW ======================

        --== Google Languages & Databases ==--

                ~ Lars Ekdahl
"Does Google have different databases in
their different language versions?"

        --== SSL Advanced Integration ==--

                ~ John Smart
"I have a client who sells online with no SSL..."


==== CONTINUING =================

        --== SEO and Content ==--

                ~ Mark J. Welch
"Human readability MUST be the first
concern, in my opinion."

                ~ Joel Anderson
"Usability is the most important. People
buy stuff, search engines do not."

                ~ Elliot Borin
"...you are [unlikely] to find an SEO specialist
who knows how to write sales messages."

        --== The Gatekeeper Mentality ==--

                ~ David Spahr
"...this thread was making me feel a bit
like a gatekeeper myself."

        --== Blocked by Hotmail ==--

                ~ George Miller
"I have discovered that all accounts on
my server are being blocked."

        --== Do Macs Need Virus Protection Now? ==--

                ~ Veronica Yuill
"On Macs and Linux, the default is to run
as a low-privilege user."


==== BULLETIN BOARD =============

        --== New Social Site for SEO ==--
                ~ Beth Earle


========== NEW ===================================

From: Lars Ekdahl
Subject: Google Have Different Databases?

Does Google have different databases in their different language
versions http://www.google.com/language_tools?hl=en . If not do
they have different priorities?

The results can anyhow be very different.

If I search for color management Photoshop CS3 in the Swedish
version of Google I get one of my pages as 1:

http://snipurl.com/1kvb7 [google.com]

In the English version I do not know how far back this page is.

How come? Must be important for everybody doing international
business.

Lars Ekdahl
http://www.ekdahl.org/hemsida1/nysidaen.html

Comment?


-------- new post - new topic --------

From: John Smart
Subject: SSL Advanced Integration

I have a client who sells online with no SSL, using the old sim
method with Authorize.net (where the shopper is redirected to the
Authorize.net site to enter their card details).

My question is, does any one have any figures about the increase (or
not) in sales from going non SSL / Authorize.net Simple Integration
Method and moving up to SSL / Advanced Integration Method?

Thanks for your input!

John Smart
InternetDesign.com
A Human Touch in a Digital world.

Comment?


======== CONTINUING ===============================

From: Mark J. Welch
Subject: Content & Copywriters

Adam asked four questions, apparently directed to SEO (search engine
optimization) providers and agencies but equally applicable to
merchants and publishers themselves.  I don't sell myself as an SEO
provider, nor do I rent myself out as a "writer" or "editor."
However, I do sometimes accept those roles for brief periods during
my consulting work.  I also allocate considerable time on writing
and editing for my own sites (including some directory sites, and
"affiliate-role" content sites).

> 1) Do you write your own copy or hire a copywriter?

Personally, I write all my own copy -- I outsource nothing for the
web sites that I create in my role as an "affiliate."  My
undergraduate degree was in journalism and I wrote full-time for
publication for several years; while my later training and
experience as an attorney did impair my writing skills a little bit,
after ten years away from the practice of law, I think I've now
recovered from that setback.

Most of my "successful" clients have staff competent enough to write
all their own copy.  I've had some clients who relied on outsourced
writing, but who later ended their relationship with those writers,
and the site's writing quality quickly dropped -- and the "voice" of
the new content was distinctly different from the "voice" of the
older content.  (Of course, the same thing can happen if you must
replace an in-house writer.)

> 2) When writing copy for the web, what's
> more important:  usability or SEO?

Human readability MUST be the first concern, in my opinion.  Over
time, I think the search engines "figure it out" if you
auto-generate content that is designed just to "capture"
search-engine placements.  And after all, when your text does
succeed in drawing a good placement on Google, that means visitors
will be clicking through to that content, so it ought to be readable.

> 3) Should copywriting be outsourced
> overseas?

There is nothing wrong with hiring copywriters who live overseas,
provided that they are truly fluent in the language being used and
in the culture being written about.  Unfortunately, usually the only
opportunity here is to hire a COMPANY (not an individual) to do the
copywriting or editing.  These "offshore" companies often have high
turnover, and the copywriter who is assigned to write copy during
the first few days or weeks of your contract will probably be
re-assigned to attract new clients, and you'll then get the work of
less skilled writers and editors.

Note that "writing skill" is often hard to separate from "cultural
understanding and experience"  One of my clients used offshore
writers in India, who clearly did not share many of the cultural
experiences that I consider integral to American life.  For example,
we had writers assigned to write about cars and driving who had
never owned nor even driven a car, nor apparently ridden in any cars
that are sold in the US.  The result was a terrible misunderstanding
of which features were important, and which were not.

The same writers, although superficially competent, did not
understand the usage of common American idioms, and often
constructed their own bizarre idioms, in addition to using idioms
that might be common in other countries (mostly Britain) but
unfamiliar to US readers.

After several changes of writers, I determined that the offshore
company was dedicated only to providing the most minimally competent
writing that we were willing to accept.  In the end, the client
insisted that the writing which I considered unacceptable (because
it required substantial amounts of my time to edit) was "good
enough," and this was one of several reasons why I decided to end my
relationship with that client.

My own preference would be to hire only writers for whom English is
their primary language (this excludes most Indian writers who are
generally competent in English but who mostly speak Hindi with
colleagues and at home).  However, I would not make this a "rule,"
since I have certainly met many journalists who can write very well
in English despite the fact that they speak another language in
"daily life." I would prefer writers who have lived in the US at
some time, and who make some effort to "keep up" with US culture.

> 4) What's a fair price to pay for
> copywriting services?

It absolutely depends on the context.  Writing sales copy is a very
specific skill, generally commanding rates above $20 per hour for
freelance work (much more for "really good" writing).  Writing,
rewriting, or editing technical copy (including sales copy about
technical products) can easily cost $40 to $50 per hour for
freelance work.  It's harder to place a price on writing "blog"
content, but certainly you shouldn't expect decent quality for less
than $10 per hour (probably $10 to $20 per "quality" blog article).
If you want consistency -- especially a consistent "voice" and
"character" for your writing over a period of weeks and months --
you should expect to pay $20 per hour or more.

Our temptation is always to pay for work based on "pieces" --
articles written or edited, for example, but my experience has been
that whenever I shift from hourly to "piece" rates, the quality
plummets.

As I noted, I once hired an outsourced editor whose work was quite
good, but when she completed the first project, she announced that
her rate would triple for future work.  In that case, I definitely
agreed that she was worth the higher rate, but the client's budget
did not permit it (in the end, that client decided not to continue
that project because of the cost, even though the cost was lower
than I had originally forecast).  On that same project, I assigned
work to several other freelance editors who provided "competent"
(but not exceptional) work during the initial test period, but who
did awful work on the next assignments (probably spending much more
time on the initial project, and then cutting corners on the second
batch of work).

Finally, for any writing or editing project, it is crucial that you
have someone "in-house" who will actually review and evaluate the
work being done. There is a huge temptation to "find someone good"
and then leave them on their own, and then any quality issues are
identified only after a bad experience based on works that have been
published (for example, a customer complaint after a product
description doesn't match the delivered product, a gradual drop-off
in visitors due to poor writing quality, or negative publicity when
something offensive is published on your web site.

Mark J. Welch
http://www.markwelch.com/

Comment?


-------- new post - same topic ---------

From: Joel Anderson
Subject: Content

> 1) Do you write your own copy or hire a copywriter?
        - Adam Audette, LED Digest 2411

Write my own copy.  I enjoy writing. I tried using a copywriter and
the results were laughable. The copywriter did not understand what I
was selling or the target audience, thus totally missed the point
(though he generated a lot of verbage)

> 2) When writing copy for the web, what's
> more important:  usability or SEO?

Usability is the most important.  People buy stuff, Search Engines
do not. A high Google ranking may be great, but if the web site does
not generate sales (or whatever response you are looking for) it
does not do any good.  Copy should be written with your target
audience in mind.

However, when writing copy one should always keep SEO techniques in
mind.  Each page on my website is offers different items, so I try
to write copy that will SEO that page by including words that likely
to be searched multiple places in the copy.  Yet all copy must be
natural sentences so that the human (the one that actually makes the
purchase) enjoys reading it and is encouraged to buy.

Joel Anderson

Interesting World Coins & Paper Money
http://www.joelscoins.com

Comment?


-------- new post - same topic ---------

From: Elliot Borin
Subject: Content - SEO - Copywriting

Search-engine optimization is a science, a matter of math and
metrics designed to influence counting machines -- which is all
ranking algorithms really are -- into adding points to your site's
total.

Copy writing is an art form designed to elicit an emotional response
from humans. While there are always exceptions, the rule is that
you're much more likely to find a copywriter who knows how to SEO
text while still "selling" your product and services than you are to
find an SEO specialist who knows how to write sales messages.

The fact that the two specialties require almost totally different
skills is why many top SEO experts contract out the copy writing
they provide clients to professional writers.

Elliot Borin

Comment?


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============ Sponsor Message ===========


-------- new post - new topic --------

From: David Spahr
Subject: Gatekeepers

I certainly agree with Malcolm. I have to admit that this thread was
making me feel a bit like a gatekeeper myself. That said, I spell
out exactly what my link page is about and what I will and will not
accept. I get so many link requests from people who clearly did not
read or visit my links page. The gate is locked. Sorry. Off topic
anyway. You have to have a gatekeeper mentality when you get several
requests a day.

How you ask is important. Anybody who asks me for a link in a ransom
style request (I'll link you if you link me and if you don't I'll
remove you) is likely to be turned away. These folks are usually off
topic so I ignore them mostly. Once in awhile I send a scathing
reply to a person regaling me with the incredible benefits of
linking to them. This gambit is stupid IMHO. It certainly flies in
the face of my philosophy. I paste links on my site to benefit my
visitors. If they do not return the link then so be it.

One thing I have noticed is that the people with the links I am most
likely to add are most always respectful and do not play the ransom
game. They have relevant content and they know it. They never
mention page rank and they never tell me what a great benefit it
will be to me if I link them. This seems to not be coincidence.

David Spahr
http://stereoviews.com

Comment?


-------- new post - new topic --------

From: George Miller
Subject: Hotmail blocked

> It is doubtful any one person or business can get
> Hotmail to remove their restrictions on attachments.
        - Ron Coble, LED Digest 2410
        - http://www.led-digest.com/content/view/1814/55/

Dear Shaun and Ron,

Thanks for posting, but sadly this is not just a domain based
problem now. I have discovered that all accounts on my server are
being blocked. This is not an ISP problem as I have spoken to the
hosting company, who say its nothing to do with them. Mail can be
blocked from any ISP as well, I'm on Virgin Media, everyone else is
on BT.

So it appears is blocking everything from my server. I have also
tried just a test hello message to a friend on hotmail, it got
blocked straight away same problem.

George Miller
www.pc24hr.co.uk

Comment?


-------- new post - new topic ---------

From: Veronica Yuill
Subject: Mac spam

There's something John Smart didn't mention in his post [
http://www.led-digest.com/content/view/1815/55/ ] about the relative
importance of Windows / Mac / Linux as targets for viruses -- it's
likely that when you do get hit by a virus on Mac or Linux, it will
have far less potential to do serious damage.

Most Windows users run as administrators, which means a trojan
running under their account can do whatever it wants to the OS. On
Macs and Linux, the default is to run as a low-privilege user. If
you want to change configuration or do anything that affects the OS
itself, you are prompted for your root password -- which alerts you
to the fact that what you are about to do could be dangerous. So
yes, a virus could delete or modify all your user files (you have
backups of those of course), but it couldn't trash your OS unless
you specifically said it could.

Supposedly Vista is moving more towards the *nix way of doing things
by popping up prompts with security warnings when you try to do
something dangerous, so maybe matters will improve.

Veronica Yuill
www.larecettedujour.org

Comment?


==== BULLETIN BOARD ===============================

From: Beth Ann Earle
Subject: Social Site for SEO

Hi, LED'ers.

Check it out! http://scoop.isedb.com/. My boss and I are both
planning on signing up and trying it out.

With LED'ly regards to all,

Beth Earle
www.pilotfishseo.com

Comment?


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