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Guest Moderator:                    Published by:
John Audette                          LED Digest
john, led-digest.com     http://www.led-digest.com
..............................................
July 10, 2007                         Issue no. 2445
..............................................


            .....IN THIS DIGEST.....


===== NEW ======================

        <Moderator Comment>
                ~ Blogs or Articles?

        --== RSS Feeds ==--

                ~ Jon Langley
"Does anyone use them. Does anyone
read them?"


==== CONTINUING =================

        --== Offline Action: Print Catalogs? ==--

                ~ Dirk Johnson
"...a full-line catalog project will soak up
your time (and money)..."

        --== Sketchy Incoming Links ==--

                ~ John Barendrecht
"Perhaps if you also complained to Miva,
they might pull his account..."

                ~ Jeremy Weiss
"The search engines understand that you
can't control who links to your site."

        --== Image Protection "Curtain" ==--

                ~ Roy Williams
"...we found the best way was to put our
URL on the scans..."

                ~ James Haley
"I once used the Internet Explorer 'Save As'
option under the file menu..."

                ~ Pete Montaldi
"All that was required to defeat this piece
of script was to turn scripting off..."

                ~ John Barendrecht
"Firefox is clearly superior to IE for borrowing
images."

                ~ Al Toman
"...they are using a simple flash (swf file) script."


======== NEW ======================================

<Moderator Comment>

Jon Langley's question on RSS (directly below) reminded me to share
Ken Evoy's latest blog post. He argues that, in general, the noise
on blogs drowns out the signal. Quoting:

-------------------
"Most blogs deliver quickly "banged out" thoughts, some smarter than
others, all the successful ones written by very clever people.  But
very few really push my thinking forward...

"Blogging is a powerful vehicle for the small number of smart,
erudite people who can "pop corn" quickly and efficiently, branding
themselves in the process.  But there's so much noise before you get
to any signal.

"And comments?  Comments are not community.  Blogging is just
one-to-many broadcasting."

Source:
http://blog.sitesell.com/sitesell/2007/07/create-real-con.html
-------------------

I think these points are spot on. For the most part blogs don't
serve a useful purpose, except for the blog owner. But they can be
very powerful marketing tools. And there are some fabulous blogs
out there, so be discriminating in your reader and slowly build your
subscriptions.

Another well-known Internet dude, Jakob Nielsen, took a shot at
blogs today. Quoting:

-------------------
"Blog postings will always be commodity content: there's a limit to
the value you can provide with a short comment on somebody else's
comments. Such postings are good for generating controversy and
short-term traffic, and they're definitely easy to write. But they
don't build sustainable value. Think of how disappointing it feels
when you're searching for something and get directed to short
postings in the middle of a debate that occurred years before, and
is thus irrelevant."

Source:
http://www.useit.com/alertbox/articles-not-blogs.html
-------------- -----

Although Jakob sort of throws the baby out with the bathwater in
this article, I find it hard to disagree with him. Apparently so do
most of the best bloggers out there, who craft excellent, thoughtful
articles and simply use a blog CMS to expedite publishing.

I'd love to hear your comments on my comments :)

Adam

Comment?

----------------

From: Jon Langley
Subject: New Post - RSS Feeds

Quick Q.... I haven't had a digest since Tuesday, so I hope
everything is ok between you lot... I have certainly missed if
nothing else..

[Adam popping my head in here -- sorry about that, had to take a
nice long break for the 4th! you got yesterday's i hope? if not
contact me about it. -adam]

Anyway, Here is the post.

RSS Feeds.

Does anyone use them. Does anyone read them?

I have an "option" of an RSS feed on my new system. I was thinking
about using it as a sort of "blog" system. I know that Blogs are all
the rage at the momnt.

The Q is is it a good idea? Should I add an RSS of "new products"
(Ecommerce system), or just keep it as a Blog.

Will RSS get indexed as "content"? Will it improve Ratings?

I understand that like a Blog, ramblings shouldn't be made but more
"relevant" content should be made clear...

Ie,. New Brand of xyz launched... NOT!!! I just had a Baby today
type thing.

Has anyone had any results from an RSS feed? In theory, the feed
could take a couple of minutes and can be automated... But the
content will have to be updated by muggins.

Jon Langley
http://www.jons-all-sorts.co.uk

Comment?


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======== CONTINUING ===============================

From: Dirk Johnson
Subject: Print catalogs

> To open a new topic, I'm interested in folks'
> experience with paper catalogs... we consistently
> get catalog requests from customers...
        - Chris Allen, LED Digest 2443
        - http://www.led-digest.com/content/view/1849/190/

Chris,

I was in the small-time mail order business in the 1980s and 1990s.
I have since sold that business, and the new owner has weaned it off
catalogs entirely. There is a lot to consider with print catalogs,
some of which may not be readily apparent, so I will try to shed
some light.

Are you losing sales without a print catalog? Probably. But the real
question is, "At what cost to you?". Will your margins support the
added costs of printing and distributing the catalogs? You can't
have one set of prices for online customers and another in print. So
you have to eat the extra cost of the catalogs, and hope to make it
up in a much higher order volume. For a small catalog mail order
house, that can be very hard to do.

Here are just some of those added costs, which include both time and
money. Management time is a valuable resource that is constantly
minimized in these kinds of analyses.

1) Graphics design and layout, with substantial management oversight
time required. Will you do it in-house, or use a specialist who
understands catalog production and the various cost saving methods?
A genuine specialist can save you a lot of headache and money, both
now and down the road, on revisions, variations, etc. An
inexperienced graphics artist can cost you dearly.

2) Print quoting. Prices vary widely, based on the shop's equipment,
paper stock, layout format, etc. You need to find the right shop for
your job and your design.

3) Full-line catalogs will require a big chunk of working capital.
Small runs (5,000 to 10,000), in color, are very expensive, per
catalog. Are you prepared to invest $20,000 up-front, just to see if
this works?

4) Catalog storage and handling - Catalog boxes are heavy to move
around. And if you use them, you will.

5) Mailing list management software that complies with postal regs
and the upcoming State "do not mail" laws.  Or outsource it. Your
existing mailing list that clients have provided for you will need
to be prepped and scrubbed properly if you plan to bulk mail.

6) Deciding who to mail & test. If you don't test your list, you
risk a real financial disaster.

7) Price correction and product change management. By the time the
catalog is printed, it may be out-of-date. So your mailings may
require additional notices as to pricing, new products, and
discontinued items.

8) Labeling and mail sorting will require either in-house equipment
and management oversight, or outsourcing.

9) Postage is just more working capital. And you have to learn to
coordinate with USPS, if you do it in-house. Postal rates are set to
rise, big time.

10) Address correction oversight. If not, you may just keep sending
to dead addresses or moved clients.

11) You may need more phone operators for handling the inevitable
increase in telephone sales and general customer questions. A $30
per hour employee (with benefits) taking a 10 minute call costs you
$5, out of pocket, in addition to the catalog cost. Most people
ignore that cost.

12) Unless you have people on hand with time to spare, you will need
data entry personnel to convert mailed-in orders to usable system
data. Use the same kind of cost calculation as above.

13) You will get a lot of payments by check, compared to online
sales. This requires a more bookkeeping time, and it may add to your
bank charges, as well.

14) Pre-paid back orders will present new challenges and require
much closer customer coordination. Do they want a refund, or will
they wait? Postal regs require that they be notified. If they want a
refund, you have to cut them a check. That's more work for the
accounting department, and the sales department. The per-order costs
continue to mount with back orders.

Large catalog houses have huge economies of scale that small
business owners can never enjoy. Their fixed costs are spread over
hundreds of thousands of catalogs. For example, the catalog layout
costs to a large mailer may be just 1 cent or less per catalog. For
a small mailer, they may be $1 per catalog, or more.

Likewise, when outsourcing various tasks, like printing and
distribution, the small mailer is at a huge disadvantage with
vendors, if the vendors are even interested in small jobs. Most mail
distribution houses cater to very large volume clients. They have
to. That often leaves the small mailer to figure it out in-house.
That's more hassle, and  may even require equipment, like labelers.

Yes, people do like to peruse a catalog in their easy chair. But to
send them one may cost upwards of $5 or more per color catalog, once
it's all said and done. With an order rate of 10% (that would be a
blockbuster success rate, btw), then the "catalog cost per order
received" is now set at $50. For a business with a 10% net profit
margin, it would require a $500 average order to break even on this
project, with additional costs not even added, such as the
additional data entry and accounting costs. Most owners would just
hide these various costs as "admin overhead", and think they are
still making money per order, but in reality, it is net profit that
rules, not the gross margin on sales. A mail order project that is
not fully self-sustaining simply taxes the rest of the business, and
lowers the overall net profit margin.

Here's a more workable solution.... Print a simple price list, and
maybe even print flyer sheets for selected new or hot items, and
stuff them into your online orders. You can even mail the price
lists and flyers, as a test, and refer people back to your website
for more product information and to place orders, just to see how
"reaching out" with print materials might work for you. If it seems
to work, then expand the program, carefully. You might eventually
ramp up to a full catalog, but you will do it with a full knowledge
of what's expected.

Chris, you have a successful online presence. As the business owner,
a full-line catalog project will soak up your time (and money) in
ways that you can't yet imagine. But, then again, it might be a
roaring success for you. I am not being negative, just realistic.
I'm just trying to make you realize that the time, cost, and
headache factor related to catalog production and distribution is
substantial, and it needs to be fully examined, all the way to the
expected final profit margin, using realistic examples.

Best regards,

Dirk Johnson
www.domaindrivers.com

Comment?


-------- new post - new topic ---------

From: John Barendrecht
Subject: Incoming links

> ... someone is putting [our] links at the bottom
> of link farm pages... I'm afraid this will hurt our
> site with search engines because of the low quality links.
        - Sandra Combs, LED Digest 2443
        - http://www.led-digest.com/content/view/1849/190/

We had the same problem with zscarinsurance.info/525753-91-0.html
and others.

They are listing our info page at the bottom. If you look at the
source code, you will discover what you see and what search engines
see is quite different.

I wrote Miva, as they appear to be serving the PPC ads and asked
that this "customer" not serve any of our ads. They wrote back a few
days later:

"The source in which you mentioned has been blocked from sending you
any more traffic."

However our name still appears at the bottom of the page, what the
advertiser gains by this, I don't know.

Perhaps if you also complained to Miva.com, they might pull his
account and he would make different spam pages without our links?

Best regards,

John Barendrecht
http://www.musicridge.com

Comment?


-------- new post - same topic ---------

From: Jeremy Weiss
Subject: Incoming links

Sandra,

There's no need to worry about these links hurting your rankings in
the SERPs; they won't. The search engines understand that you can't
control who links to your site. If things like this could hurt you
then we'd all be out there putting our competitor's links on every
FFA site we could find. :D

Sincerely,

Jeremy Weiss

Internet Consultant | Blue Phoenix Consulting, LLC
Small Business Consulting and Internet Services
http://www.BluePhoenixConsulting.com

Comment?


-------- new post - new topic ---------

From: Roy Williams
Subject: Image protection

We tried all sorts of scripting and table cell methods to stop our
main competitor from lifting our CD scans. Whatever we tried, he
found a way round! We also had people 'hot-linking'. In the end, we
found the best way was to put our URL on the scans, ensuring that it
was spread across lots of different colour areas. That stopped him!
We're now quite happy for people to hot-link these images - they now
act as promotion for us!

Real gone,

Roy Williams

Nervous Records
www.nervous.co.uk

Comment?


-------- new post - same topic --------

From: James Haley
Subject: Image protection

> This is how you 'curtain' your images. Though,
> keep in mind, anything that you digitize can be
> had very easily. Go to studio9.ws/scripts/mypicture.html
        - Al Toman, LED Digest 2443
        - http://www.led-digest.com/content/view/1849/190/

I looked at your sample curtain web site and remembering when I
wanted to save an article from a website... I once used the Internet
Explorer "Save As" option under the file memu to save the html
content of a web page.

I tried this while viewing your sample page, and put it under a
folder on my hard drive. I then checked it and the picture file was
there and also the 1k file was there. So based on that I don't know
if that curtain option is going to stop them if Internet Explorer is
going to copy it for them and defeat the curtain feature.

James Haley

Comment?


-------- new post - same topic --------

From: Pete Montaldi
Subject: Image protection

> No right click script II (on images)
> dynamicdrive.com/dynamicindex9/noright2.htm
        - Pieter van der Vyver, LED Digest 2443

All that was required to defeat this piece of script was to turn
scripting off in my browser.  Once off, I was able to right-click
and save both images in both Netscape 7.01 and IE 6.0.  You could
serve up the images using javascript so that viewers wouldn't see
them at all without scripting enabled...

Pete Montaldi

Comment?


-------- new post - same topic --------

From: John Barendrecht
Subject: Image protection

> Myimg.gif is a transparent image, hence, your
> curtain and that's what your image takers will get.
        - Al Toman, LED Digest 2443

Almost true, Al. However, if your image taker is using Firefox as
his browser and clicks Page Info under Tools and then goes to the
Media tab, all 4 of your "pictures" are clearly shown. It shows the
path on your server and a handy preview and "save as" button. Even
the no right click is useless here.

Firefox is clearly superior to IE for borrowing images. I'm not sure
you can protect your images on the web, although a watermark may
deter some?

Best regards,

John Barendrecht
http://www.centralhome.com

Comment?


-------- new post - same topic --------

From: Al Toman
Subject: Image protection

> Pieter, you might try contacting [TattooFinder.com
> and TattooJohnny.com] to find out what the software
> program they're using is, and if you do, please let us know.
        - Lorelle Smith, LED Digest 2444
        - http://www.led-digest.com/content/view/1850/190/

Lorelle,

To answer your question, they are using a simple flash (swf file)
script.  Not difficult to do.

Al Toman
studio9 web design

Comment?


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