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LED Digest 2470: Wal-Mart's Stupid Brilliance Print E-mail
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List Moderator:                       Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
August 14, 2007                    Issue no. 2470
..............................................


            .....IN THIS DIGEST.....


==== CONTINUING =================

        --== Marketing on Facebook ==--

                ~ Andrew Bourland
"...individual marketers are building their
personal brands through Facebook."

                ~ Eric Ward
"Brilliant. Dumb. Clueless. Clever."

                ~ Debra Mastaler
"...both Wal-Mart and Facebook are winners
here..."

        --== Pop-ups and Pop-unders ==--

                ~ Mark J. Welch
"...the best argument is that it's just wrong."

        --== SEO and Web Standards ==--

                ~ Al Toman
"...the 6 bridges that I helped design some 30
years ago remain standing."

        --== Keyword Density ==--

                ~ Michael Linehan
"I never measure keyword density."

                <Moderator Comment>


======== CONTINUING ===============================

From: Andrew Bourland
Subject: Facebook

> Wal-Mart just launched the "Roommate Style Match"
> group on Facebook, in the hopes of grabbing a larger
> chunk of back-to-school shopping dollars.
        - Steven Birk, LED Digest 2469
        - http://www.led-digest.com/content/view/1880/190/

Hi Adam,

IMHO, the Walmart attempt at marketing via Facebook is doomed to
fail, primarily because Facebookers will not take to Walmart, no
matter how you try to dress that pig. And when they do, that is no
reflection on Facebook as a marketing medium.

If Apple got in there with groups for iPhone owners or MacBook
owners or online video specialists, they would rule the roost.

So it all boils down to who is doing the marketing and how much in
sync they are with that audience.

What's more interesting to me is how individual marketers are
building their personal brands through Facebook.

Take Robert Scoble (http://www.scobleizer.com) for example.

In a recent video he did exclusively for his "friends" on Facebook,
he revealed he had 4500 FB "friends" who he regularly communicates
with via video and blog. He spoke of how he spent time going through
the profiles of his friends, getting a read on their interests,
their professions, their affiliations, etc, and spoke of how he
could potentially review that information with sponsors, giving them
a far better insight into the market they would be reaching by
sponsoring Scoble's Facebook videos.

You in particular are posting daily editions of LED-Digest on your
page, which is a great way to get the message out about this fine
group. You have also set up an LED Digest group [
http://www.facebook.com/group.php?gid=3478110537 ], which could take
LED to a whole different level in its ability to facilitate high
quality networking amongst its members.

I would encourage all LED'ers to join Facebook and join the LED
group, making each other your friend, building out your own personal
marketing network through but not dependent upon LED.

For that matter, if you're on FB, don't hesitate to make me your
friend as well! ;-)

Great topic, Adam.... I hope we can keep this conversation going.

Andrew Bourland
http://www.bourland.com


-------- new post - same topic --------

From: Eric Ward
Subject: Facebook

What Wal-Mart is trying to do on Facebook is so unbelievably stupid
it ends up being brilliant. The value is not in the roommate product
recos ($300 HiDef TV?  Huh?  That's a lot of beer) The value is in
the publicity Wal Mart ends up getting for trying it at all.

Wal-Mart has enough money to be clumsy in a facebook world and
survive it, even benefit from that clumsiness via the mainstream
media's coverage of the whole thing. For me this is the web 2.0
version of corporate cluelessness that succeeds in spite of itself.

It's far more challenging for a small company with no money to have
a social media strategy, and in the end, far more interesting to
learn from. :)

Once upon a time Volkswagen's lawyers asked me to contact the owners
of all the Beetle fan sites and tell them they were using
copyrighted VW images and to stop it.  I laughed so hard I think I
offended them. The Wal-Mart facebook thing is the same type of
cluelessness in reverse.  Hopefully Wal mart lawyers wont try to get
those comments censored or removed.  I'd have more respect for WM if
they let the facebook crowd rant away... And the Wal-Mart facebook
rant section here http://www.facebook.com/wall.php?id=2784351093...
would then become inadvertent linkbait.

Brilliant. Dumb. Clueless. Clever.

It's all of those.

Eric Ward
http://www.ericward.com


-------- new post - same topic --------

From: Debra Mastaler
Subject: Facebook

Smart on Wal-Marts part.  In the beginning this community was only
open to college students and administrators with an .edu email / URL
so it's core is exactly the demographic Wal-Mart or anyone pedaling
back-to-school ware wants.  I'd go after them too if that's what I
sold.

> Wal-Mart must address this type of criticism if they're going to
> enter the demographic they're targeting here (college kids)...
        - Adam Audette, LED Digest 2469

I think it's pretty smart of Wal-Mart to tap into an established
base and market from there, the cost is far less than starting a
'facebook' on their own even if they know they'll take some heat.

And they know, it's nothing new, controversy follows them everywhere
they go.  And that's probably exactly why they didn't start their
own community.  It's highly doubtful that college students would be
part of a Wal-Mart forum if for no other reason than it's not cool.

In addition, when Wal-Mart launched on Facebook they didn't stick to
the traditional "back to school" sales message or items, instead
they developed a neat little tool that let's you design your dorm
room and focused on household items to fill it.  Another 'smart'
because if they had focused only on selling traditional school
supplies they'd be targeting the wrong demographic since parents pay
not students and that type of shopping is traditionally done offline.

> Facebook allows absolutely anyone the ability to leverage
> it for marketing purposes... Is Wal-Mart prepared for marketing
> on Facebook? It remains to be seen.

IMO, both Wal-Mart and Facebook are winners here, Wal-Mart gets to
market into an exact demographic and Facebook gets maximum exposure
at no cost through media coverage and word of mouth just by being
the host vehicle for Wal-Mart's reputation.  Which some people love
as much as hate!

Debra Mastaler
http://thelinkspiel.blogspot.com/


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-------- new post - new topic --------

From: Mark J. Welch
Subject: Pop-ups & Pop-unders

Brett Atkin asked for help persuading his client NOT to use pop-up
or pop-under advertising.

Unfortunately, pop-up and pop-under ads are used by many "important"
web publishers (including the online editions of many respected
newspapers and magazines).  And for many advertisers, pop-up and
pop-under advertising appears to work, when evaluated by nearly any
standard metric: obviously there are lots of "adviews"; frequently
there are respectable-looking clickthrough ratios or lead counts;
and sometimes there is even a profitable conversion rate.

But standard measurement tools don't reflect "negative branding
effects," in which consumers associate the advertiser's brand with
abusive advertising or "spam."  Nor do they count the number of
times that their domains get added to "block lists" by "internet
security" or "internet privacy" software.

It's also important to realize that many of the companies engaged in
"pop-up" and "pop-under" advertising have questionable ethics that
lead them to engage in other unethical or even illegal practices,
including fraudulent delivery, fraudulent reporting, click fraud,
and/or fake leads.  Some folks report that when they bought
"targeted" pop-up and pop-under advertising, they instead were
"over-delivered" with non-targeted placements that resulted in a
flood of complaints (and unmeasurable negative branding).

Quite frankly, the best argument is that it's just wrong.  Yes, some
people can make money using unethical practices ("I rob banks
because that's where the money is"), but it's wrong. If your client
isn't persuaded by your strong argument that this practice is
unethical, then they probably shouldn't be your client any longer.

Mark J. Welch
http://www.MarkWelch.com


-------- new post - new topic --------

From: Al Toman
Subject: web standards

> First, Web standards evangelists are evangelists.
        - Shari Thurow, LED Digest 2463
        - http://www.led-digest.com/content/view/1874/190/

First, One thing Diablo Al ain't, is an evangelist. Maybe because it
contains the word 'angel'!?!

As one with a science-math-engineering background with many, many
years of yucky schooling, I take the recent Minnesota bridge failure
tragedy as an example of "why web standards". We all learned in this
case, how definitions are as important as standards.

The word 'evangelist' carries a very strict definition. However,
some extend that definition to suit their purpose. The word
'deficient' when applied to the integrity of bridges carries a very
strict definition. However, some extend that definition to suit
their purpose, "we can wait another 10 years before allocating funds
to repair the bridge".

Hence, we should pay as much attention to our definitions as we do
to our standards. It may save a life, in the case of bridges, or
save a client some serious cash, in the case of designing a business
web page (site).

I noticed several replies from SEO, if you will, experts. Most all
the replies were narrowly focused on search engine performance only,
totally disregarding the client as a business person.

Mr. Tom Aman brings up this observation in issue #2468
[ http://www.led-digest.com/content/view/1879/190/ ]:

> There is a better chance of a page functioning as expected
> if it is compliant (although I do admit to seeing the occasional
> page that is compliant and does not display as expected).

Validated code does not guarantee that a page will not blow up.
Validated code only defines it as obeying the law. You can obey the
law and still get your fenders bended. What web standards does,
ultimately, is SAVE your client tons (potentially) of cash. Here is
how.

A bridge is designed by a room full of designers. If each were using
their own non-compliant, non-standard, free-for-all hoopla, then
we'd be experiencing Minnesota failures each and every day. Thank
God for standards, hey?

The same applies to web pages. If I step into a web page designed by
a non-compliant designer, I have to tear it apart or abandon it all
together. Whereas, otherwise, the client's request may have only
taken a 30 second fix. Add up the cash!

If you require a business web site and diss web standards, then,
personally, I question your business cents!

Don't let wanna-be web designers fool with you, either. Validation,
compliancy, standards, CSS, is easy, easy, easy. No extra charge.
Insist upon it.

Regardless, the most important question that I posed remains without
answer, "how are we teaching our youngsters?"

And yes, the 6 bridges that I helped design some 30 years ago remain
standing.

Al Toman
studio9 web design


-------- new post - new topic --------

From: Michael Linehan
Subject: Keyword density

> I know it's a never-ending story and there's lots of debate
> about it. But what do you think is the perfect keyword-density
> of a webpage. And what's the maximum / minimum you'd
> like to achieve?
        - Hein van der Honing, LED Digest 2466
        - http://www.led-digest.com/content/view/1877/190/

I never measure keyword density.

To emphasize that this may be a valid approach, I am going to do
something none of us usually do and use two real examples. Please
excuse me if that seems inappropriate.  It seems to be useful, or
even necessary, right now to make the following point.

First, Fiona Raven. For her primary keyphrase, book designer, she is
#1 out of 78 million in Google. She has remained #1 for most of the
time, through all the Google updates for the last four years, since
the page returns were a "mere" 9 million.  She has experienced just
a few dips down to 2 or 3.  For her secondary phrase, book design,
she is #3 out of 564 million.  Another client is a corporation.
They have number 1 to 3 positions across sixteen corporate sites,
for multiple phrases distinct to each site.

These positions involve no measurement of keyword density,
whatsoever.  Not even approximately or informally. I think the best
way to work with keyword density is this...

If you don't have enough occurrences, neither viewers nor search
engines will understand the theme of your page as you want them to.
If you have too many, viewers and search engines will both evaluate
it as low quality. So you obviously need something - some way of
evaluating.

But what exactly the numerical density should be can vary hugely,
depending on surrounding text, how many similar words there are,
whether you have ten or ten million competitors, whether the phrase
is completely unique or utterly common, and a large number of other
factors.  The search engines are way past a formulaic approach where
a particular numeral (or even range) can represent the correct
density for all keyphrases in all industries.

The best solution is to keep the reader first in your mind.
Although experience can most certainly enhance one's feel for this,
a good rough guide is given by, "If it's good for a human reader,
it's probably good for the search engines."  Works for our clients.

Michael Linehan, Marketing Alchemy
www.marketing-alchemy.com

<Moderator Comment>

Lisa Barone wrote a great post about the "keyword density curve" in
reaction to this thread that's very worthwhile. Check it out:
http://www.bruceclay.com/blog/archives/2007/08/understanding_t.html

-Adam


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