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List Moderator:                       Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
September 6, 2007                   Issue no. 2486
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            .....IN THIS DIGEST.....


==== CONTINUING =================

        --== Adding Content: Free Money ==--

                ~ Barry S Mills
"...talk to him about gaps between supply
and demand for information..."

                ~ Michelle Tackabery
"...developing your own news section is
an easy way to start..."

                ~ Elliot Borin
"Adding 'content' in the form of pictures,
Flash movies, Java applets, etc. doesn't help."

                ~ Mark J. Welch
"...writing 'competence' is a less common
skill than we'd like..."

        --== Designing for AOL ==--

                ~ Richard Stubbings
"I would probably have a cheap stand alone
box that just runs AOL..."


======== CONTINUING ===============================

From: Barry Mills
Subject: Content

> I thought of a way to explain the importance of adding
> content... Because adding content to your site is SUCH
> as easy thing to do that it just about amounts to picking
> up free money.
        - Michael Linehan, LED Digest 2485
        - http://www.led-digest.com/content/view/1896/190/

I agree with a lot of what Michael Linehan says about the value of
content, though not about it being so ridiculously easy. I also
agree that the typical reaction of a business owner is along the
lines of "how little can we get away with", because it's all a bit
of a pain and they don't really see the point. But surely, that's
our fault (the "industry" I mean).

I'd like to suggest a different way of looking at the same issue,
which might help both to focus digital marketers on genuinely
value-adding content, and help business owners to "get it." So here
goes;

Stop thinking about adding content, and start thinking about
identifying and fulfilling customer needs, seeking out gaps in the
market and capitalising on them. Because really, it's the same
thing. Web marketers want to add content, because it boosts link
traffic, search rankings and stickability. But not all content does
this -- only content which fulfils a need. Adding well written
material to a web site will never do any harm as such, and because
we all know that it's easy to be lax about targeting it properly.

But there IS a significant cost to most worthwhile content
initiatives, even if it's "just" the owners time (actually, that's
the most precious resource of all).  The content that generates most
benefit for a web site is that which covers material which is
searched for a lot and which is not well covered on many other
established sites on the internet. This stuff is easy to SEO, and
compelling to link to. In other words, content for which there is
demand (evidenced by the search volumes) and a lack of adequate
supply.

Next time you want to pitch content development, instead of asking
the entrepreneur to develop more content, talk to him about gaps
between supply and demand for information, ask him what information
& resources his customers & prospects want or need (to make them
buy, or just to make them happy), and if he doesn't know, ask him to
ask them, or let you ask them on his behalf. Then investigate how
readily available it is, consider whether that which is not readily
available fits with the brand of your client, and look at how the
need could be fulfilled. You may sometimes identify content which is
so valuable if can be a revenue stream in its own right. More often,
you will identify stuff which realistically needs to be given away,
but instead of explaining this in SEO terms talk about loss leading,
brand building, attracting customers to frequent your establishment,
and cross-selling. These are concepts entrepreneurs understand, and
they are the real reasons why adding compelling content is good
business.

Barry S Mills
Chairman
Netstep Corporate Communications
http://www.netstep.co.uk


-------- new post - same topic ---------

From: Michelle Tackabery
Subject: Content

I second that emotion, Michael, but I would probably go closer to
the typical 80/20 break for long tail keywords versus shorter ones.
The conversions we get for my law firm from the three sites I manage
have primarily come from keywords I could never have done organic
SEO for because they are so rarely searched and so hard to predict,
but came directly from the massive amounts of content we have
generated on our own.

It seems daunting at first, but developing your own news section is
an easy way to start - it's how we did it at farrin.com.

Michelle Tackabery
http://www.michelletackabery.net


-------- new post - same topic ---------

From: Elliot Borin
Subject: Clarifing content

Great post, Mark.

Only thing I would add is that it's important for webmasters to
understand that the only type of added content which will, as you
put it, give "a critical boost to search engine rank ... as well as
bringing people directly" is text.

Adding "content" in the form of pictures, Flash movies, Java
applets, etc. doesn't help. Only tightly focused, well-written,
search-engine-optimized copy in the form of articles, blog entries
or linked information pages will do the job you describe..

Elliot Borin


-------- new post - same topic ---------

From: Mark J. Welch
Subject: Content: More than a "Little" Effort

Michael Linehan wrote:

> I suggest that the effort is so little and doing
> it is so easy that if you don't add content, and
> continue to do so regularly, you're metaphorically
> walking past free money. (And if that content is
> professionally written, with effective marketing
> messages, so much the better.)

There is some inconsistency in that message: "little effort" is
required, yet "professionally written" and "effective" is better.
Writing effectively is a skill.  If you can't write well, but you
publish content anyway, you run the risk that your content will
brand your company as inept.

The problem with Michael's philosophy is not that it is wrong "in
theory," but that in practice it is nearly always implemented
poorly.  I've had several potential clients who thought it would be
great to hire "offshore" copywriters to create content for little
cost or effort. In every case, the writing was awkward (frequently
incomprehensible), and much of the "original" content turned out to
be poor-quality rewrites of existing material (e.g. copyright
infringement / plagiarism).  I actually "fired" one client who
refused to admit that the content being generated was worthless
garbage that reflected poorly on the company.

I absolutely believe in Michael's philosophy: producing useful,
relevant content is a great marketing strategy, and for most
businesses it is one of the lowest-cost, lowest-effort marketing
strategies available.  But writing "competence" is a less common
skill than we'd like, and therefore the effort is something more
than "little."

Mark J. Welch
Internet Marketing Consultant
http://www.MarkWelch.com/


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-------- new post - new topic ---------

From: Richard Stubbings
Subject: AOL browsers

> My question, how can I 'use' AOL on my machine to see
> what the problem is and fix it? I know you can do a free
> month with AOL, but I'm nervous about being able to get
> rid of them afterwards.
        - Nancy Cardinali, LED Digest 2484
        - http://www.led-digest.com/content/view/1895/190/

If my business was web site design then I would see part of my job
being testing that design in all popular browsers. This
unfortunately would include AOL. For this I would probably have a
cheap stand alone box that just runs AOL. So that it cannot
interfere with my main PC / MAC

Richard Stubbings
Kulture Shock
http://www.kultureshock.co.uk and http://www.doctorwhoonline.co.uk


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