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LED Digest 2507: Finding Marketing Expertise Print E-mail
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List Moderator:                       Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
October 5, 2007                       Issue no. 2507
..............................................


            .....IN THIS DIGEST.....


==== CONTINUING =================

        --== Hiring a Marketing Manager ==--

                ~ Barry Mills
"Sometimes it is better to work with a
consultant, interim manager or non-exec..."

                ~ Dirk Johnson
"...ask the potential candidate to take some
time to evaluate your business..."

        --== Placing Links on Client Sites ==--

                ~ Shelly Cole
"I also refuse to put up an 'under construction'
page. Bad idea, IMO."

        --== Email Overload ==--

                ~ Adam Boettiger
"Email is not secure. Period. It's just not."


======== CONTINUING ===============================

From: Barry Mills
Subject: Hiring

> ... I need high powered Marketing Manager who could
> help bring my company to the next level... but I'm facing
> a challenge. How will I be able to evaluate such a person?
        - Bogdan Fiedur, LED Digest 2506
        - http://www.led-digest.com/content/view/1918/190/

Bogdan asks an interesting question about hiring a senior person in
a (marketing) role he doesn't feel qualified to judge.

The first thing I'd say is that good marketing should be easy to
interview. They should be able to tell you why they are right for
the job, because they should know more about it than you do. So I
would start by defining some objectives and a simple job profile --
leaving some scope for the candidate to shape the role themselves.
Then invite candidates to present how they would approach it and why
they are right for the job.

Immediately, you will learn something about their presentation
skills. If they can't sell themselves in this way, it's unlikely
they will be able to sell your proposition to potential partners.
Then validate the claims of the strongest-sounding candidates by
asking for evidence of their achievements, taking up employer &
client references etc.

Be wary of people who talk waffle - phrases like "I was involved in"
or "I was part of the team that..." always ring alarm bells with
me. They aren't necessarily fatal, but you need to probe further.
Ask firmly, what did YOU actually DO, and what was the outcome of
your actions. If they are evasive, cross them off the list?

If you are not 100% comfortable with writing the job description,
get some help. Not necessarily from a recruitment agent,  but maybe
from a marketing or HR consultancy, or both. If this seems
expensive, consider the cost of hiring the wrong person!

Finally, I always urge anyone looking for a big hitting senior
person in what is essentially a new function for their business (I'm
generalising here and not sure if this really applies in Bogdan's
case) to ask themselves if they really need a bit hitter, in the
medium to long term, or do they just need one for a short while
because they don't know what to do or how to manage the particular
functional area, be it marketing or whatever.

In marketing, it generally pays to harvest the low hanging fruit
first -- pick off the easy wins. Identifying where they are, and
devising a strategy to approach them, may well be a senior role.
Implementing the strategy may well not be.  If you hire a big hitter
they will sometimes develop a strategy then get bored and leave, or
remain and be overpaid and underutilised. Sometimes it is better to
work with a consultant, interim manager or non-exec to develop
plans, then hire a middleweight to run with them.

Good luck Bogdan whatever you decide to do.

Barry S Mills
Chairman
Netstep Corporate Communications
http://www.netstep.co.uk


-------- new post - same topic ---------

From: Dirk Johnson
Subject: Hiring

One approach would be to ask the potential candidate to take some
time to evaluate your business, and present a proposal for how they
would manage your existing marketing, and also how they would do it
differently.

A service contractor may balk at that and call it "fishing" for free
ideas, but experienced, skilled job candidate should jump at the
chance to differentiate themselves, and detail their skills and show
an understanding of the marketing process.

It's also a way to see inside their head. How they would deal with
challenges, how thorough they are, how analytical, etc. If they
can't do this task with any kind of meaningful outcome, they're
probably not right for the position, since strategy development,
analysis, and execution is *the* core competency for a qualified
marketing manager.

Best regards,

Dirk Johnson
Partner - Operations
DomainDrivers LLC
www.domaindrivers.com


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-------- new post - new topic --------

From: Shelly Cole
Subject: Placing links

> We all know that a good website has so many
> different components, rarely done by the same
> person or even agency. So, who gets the credit?
        - Alex Hughart, LED Digest 2506

I know I can't speak for *everything*, but I outsource my skills to
a few design houses.  I have quite a number of websites that I've
designed / coded for, but I can't claim credit on them, because they
hired me to do that specific job. (But they also paid me well in
compensation, and have allowed me to use them for references when I
need to get a job on my own.)

IMO, when a company hires a design company to do a website for them,
then the person / company they hired is who gets to put the credit
link in the footer.  They're the ones who got everyone together to
complete the job.  I've never had a problem with that.

As for "movie-like credits" - I've actually had a couple of the
design houses that use me have a page on their sites that list the
movie-like credits you're talking about - so I still get credit for
my work.  It's nice all around, really.

> Especially, recovering from cancer, with
> limited site, I read it as Brass Balls.
        - Al Toman

YES!  Someone gets it! (I know Adam "got it" - he mentioned he liked
my new logo, which *will* make an appearance soon LOL)

Do you know how many times I've had to explain that?  My own mother
didn't get that (and believe me, my mother is the type that *would*)
- I was beginning to think I was being way too subtle with that
"play on words", I've had to explain it so many times.

For the record, I would like to apologize for how the site looks
right now.  That design is way old, and I've been working on a
redesign for the last *year* - I've been so busy this year I haven't
been able to update it any faster.  Why is it that, as designers,
*our* sites always seem to come last?

I also refuse to put up an "under construction" page.  Bad idea, IMO.

> I would also like to see internet marketers and seo
> dudes / dudettes signature the web sites they worked,
> as well. Do y'all think that THAT will ever happen!?!

As stated in a response to another question, I've had it happen to
me - but via an alternate route - a couple of the people I work for
*do* give credit to everyone they've outsourced by linking to them
from *their* site.  Which is nice - you still get the reciprocal
linking and credit without mungling the client's site.

Gonna shut up now...

Shelly Cole
(of Brass BLOGS! ;) )
http://www.brassblogs.com


-------- new post - new topic ---------

From: Adam Boettiger
Subject: Email

> I know Google "doesn't do evil" but how do you
> know that will always be the case? What security
> and privacy guarantees do they offer?
        - Veronica Yuill, LED Digest 2506

Hi Veronica. Good question.

You don't. "Always" is a very permanent term that you are trying to
use in a dynamic medium. Not going to work.

The answer is that you have exactly the same guarantee that you have
right now with the email you currently store on your existing
internet provider or anywhere else for that matter.

Right now, the email you send and receive from your existing email
provider is NOT SECURE. Other people can see it at your hosting
provider level if they really wanted to.

In seeking a free solution you will almost always sacrifice some
degree of privacy. If you want to be 100% sure that your information
is locked down, then you can invest money into your own server and
buy a server-side search solution hardware piece and maintain it
yourself.

In lieu of you not wanting to or being able to commit the time and
money of doing this, yes, you are going to need to either lower your
privacy criteria or simply opt to not archive your email in this
manner.

It is a tradeoff and only you can decide which is more important to
you personally. Is it more important to be 100% secure on privacy,
or is it more important to you to have a backup of your email in
case your laptop is stolen or your house catches on fire? Is it more
important to have 100% security or is it more important to be able
to retrieve a piece of data within seconds when you need it most?

In many instances you cannot have your cake and eat it too, despite
how much you want it to happen.

My personal opinion - and I've been online since 1994 - is that
EMAIL IS NOT SECURE. PERIOD. It's just not. The only way it is
secure is if you use something like PGP encryption, which is just
impractical to use for business communications.

So when you start with the assumption that email is never secure,
then the "fear" that Google might do something with your data
becomes less of a concern. If something is that sensitive, you
should not be sending it by email.

What if you wake up one day and your email archive is gone?

Personally, I have much greater faith that a multi-billion dollar
company like Google is going to have the hardware and connectivity
and backups to have fewer problems with data loss and to survive
major catastrophes than I might at an individual level or that a
smaller provider might. Simply put, they've got the cash to do it
well, and they do.

However, the internet and technology in general are inherently
broken. The sooner you make this assumption, the better off you will
be if you do business online. There is always the chance that
something will break, be lost, not work etc. Nothing you do online
is 100% reliable, including advertising. If you want 100%
reliability, go offline.

What we can and do do, is to hedge our bets with redundancy
strategies for worst case scenarios. One way with email is to create
an archive on your laptop or your own hard drive. But the whole
point of my article is to create something that does not take up
space on your hard drive, does not take up RAM on your computer and
will survive a house fire or stolen laptop.

Your asking "what happens if I wake up one day and my email archive
is deleted from Google" is akin to asking something like, "What
happens if my house is on fire and the fire truck responding to it
gets in an accident?" It's highly unlikely it will happen, but hey
anything is possible in an imperfect medium.

In terms of Google housing data, I'm not concerned about my data
being there. For me it is far more important to have the convenience
and security of having an archive that does not reside on my
computer than it is to worry about privacy issues with who houses
it. I am satisfied with Google's privacy policy, but would encourage
you to review it.

In terms of what Google might do with your data in the future or
whether they will learn things about you, that's a decision you will
need to make on a personal level. If your concern for privacy
outweighs your need for a mission-critical backup of your email
communications, don't create an archive.

Personally I think it's a non-issue and those who are truly
concerned probably should be using encrypted email or going offline
for their communications.

Adam Boettiger
http://www.iadam.org/


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