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List Moderator:                       Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
October 31, 2007                     Issue no. 2525
..............................................


            .....IN THIS DIGEST.....


======= NEW ====================

        <Moderator Comment>
                ~ On "Experts"

        --== Advertising in Ezines & Newsletters ==--

                ~ Stan Zeidenberg
"...very few of the better ones accept advertising.
Those that do, charge fairly high rates."


==== CONTINUING =================

        --== Content Copied by Another Designer ==--

                ~ Barry S Mills
"...I think you should take it pretty seriously."

                ~ Mark Frank
"Now I go directly to the hosting service."

        --== Social Media - What's the Point? ==--

                ~ Maty Matyszak
"LED is indeed a social media site..."

                <Moderator Comment>

                ~ Beth Ann Earle
"...is it possible to be too cutting edge for a
specific client base?"

        --== The (Non) Usability of Registration Forms ==--

                ~ Brett Atkin
"[Don't] use common naming conventions
for your form fields."


========== NEW ===================================

<Moderator Comment>

There are a lot of spillover posts from the inaugural Ask the
Experts issue, which I'm glad to see. I'll add those threads into
the discussions the rest of the week. I've also got a few more posts
to publish on led-digest.com in the coming days from the answers our
volunteers kindly provided.

Speaking of... I've had several comments from LEDers asking about
the whole "experts" thing. Why is this list featuring contributors
in this way? It's a valid question. I want to address that and also
provide a quick summary of the idea behind it.

In many ways it's antithetical to the sensibility of the list. The
LED has never been about a bunch of experts tooting their horns and
pretending to know it all (at least I hope not). To me it's much
more of a "roll up your sleeves" kind of list where we exchange
important information about online marketing and ecommerce -- not
for the sake of information itself but for the sake of improving our
businesses, corporate jobs, side projects, or whatever.

I get a lot of emails with great questions every week, but from
people who would like to remain anonymous. Sometimes you just don't
want to tell 40,000 people you don't know about something! Although
we do allow some anonymous posts, I don't think that's what people
really want. (I actually think they want me to answer them, and I
try... but I can't always find the time.)

The Ask the Experts idea allows LEDers to present helpful questions
directly to professional internet marketers, or to amateurs who have
learned it all through their own websites or projects. It's like
tapping into a live knowledge base, free of charge.

Yesterday's issue is proof that this isn't about a bunch of experts
blowing their own horns. The contributions from our panel were very
giving and unselfish, and I hope, very helpful for people on the
list.

I'd love to hear your thoughts.

Best wishes,
Adam

----------------------

From: Stan Zeidenberg
Subject: Ezines for Creating Awarenes of Web Site

I have been looking for a cost efficient way of creating awareness
of my website.  My page presents reference and resource links in a
unique and systematic way.

From my research I learned that eZines were supposed to be a good
media within which to advertise.  In essence, the message was that
one could reach a lot of people at a very low cost.  Having spent
considerable time researching eZines, I have found that most are of
poor quality in the first place, and very few of the better ones
accept advertising.  Those that do, charge fairly high rates.

I would appreciate any comments or suggestions that subscribers to
this digest might offer.

Stan Zeidenberg
http://www.firstport.com


======== CONTINUING ===============================

From: Barry Mills
Subject: Copied content

> [A competitor] has copied my packages and price
> list, which include search phrases, word for word,
> and he is now moving up in Google for the same...
> search terms which I'm sure is due to copying my content.
        - Sarah Hayes, LED Digest 2523
        - http://www.led-digest.com/content/view/1936/190/

Hi Sarah,

I run a UK based digital agency, and although it hasn't happened to
us, it's happened to clients and I think you should take it pretty
seriously.

I wouldn't worry too much about your Google rankings, it's very
unlikely that a duplicate will overtake the original, not
sustainably anyway, and if Google spots that it's a duplicate, it
will most likely drop it completely. However I would worry about
clients seeing it, even if he's lower down (but visible) in the
rankings. I don't agree that clients seeing both would know he'd
copied yours. Web designers seeing both probably would, but clients
aren't always that smart, and if they spotted that the two were
similar, who's to say they won't think youve copied him!

I think you have three options. You can contact him yourself as you
suggest, get a lawyer to do it for you, or you could contact Google.
Contacting him yourself is cheap and easy, but I think the least
likely to get results. Reporting to Google is free and has a good
chance of success imho. If you report the site as being a duplicate
and Google agree, they will drop it and that probably solves your
problem. Trouble is, it's likely to take a few months to reach a
conclusion, they don't generally act very quickly on this type of
thing.

I think I'd go down the route of consulting a solicitor, but asking
them to keep it cheap and probably just send a "cease and desist
letter". Depending on the legal advise, you may also get away with
demanding that he hands over the domain name. It's likely that this
will scare the culprit into complying -- he hasn't done what he's done
because he's a large sophisticated corporation with its own legal team!
Make sure you use a proper IP lawyer, not just any old solicitor, in case
you need / want to take matters further. If you think you've lost
business as a result of his actions, you may also have a claim for
damages.

Barry S Mills
Chairman
Netstep Corporate Communications
http://www.netstep.co.uk


-------- new post - same topic --------

From: Mark Frank
Subject: Copied content

Sarah,

The theft of copyrighted information is very common in our industry.
 Most of us have had context and images copied.  One designer copied
my entire website -- even the About Us page.  The only change was
the contact information.  If you look, you will almost certainly
find that your clients' websites are being copied as well.

Fortunately, we have dealt with this topic on LED Digest before. 
Pull up issue 2024 (
http://www.led-digest.com/content/view/1084/190/ ) from the LED
Digest archives.  There is a letter that you can send to the
offenders hosting company.  It has proven to be remarkably effective.

I would recommend one change though.  The post in issue 2024
recommends that you contact the offender first.  Having gone through
this on several occasions, I've stopped wasting my time trying to be
considerate to people who are stealing from me (and from my
clients).  Now I go directly to the hosting service.  It's really
not the way I prefer to do things, but it gets better results.  If
you send emails to the offending site, many will be ignored, or
worse, you will get very, very nasty emails back.

Let the hosting company resolve the problem.  They can do it
quickly, and without bringing you into the process.  As soon as they
are satisfied that a copyright violation has occurred, they will
take the offending site off line.  It may seem brutal, but
negotiating with people who are stealing from you is not a good use
of your time.  Let the proper authorities enforce rules.  And trust
me, after the fourth or fifth time, you will no longer feel guilty
or uncomfortable about do this.

Before you send the letter to the hosting company, gather as much
documentation as possible to prove that you are the originator.  The
more the better.  You don't want to be in a position where the
offender can claim to be the originator.  Start at www.archive.org
to prove your prior claim.

Good luck

Mark Frank
http://www.WebsiteDesignBiz.com


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-------- new post - new topic --------

From: Maty Matyszak
Subject: Social media

> My question is - just how would pursuing some
> kind of involvement in "social media" sites benefit
> our business? Maybe I am just an old geezer, but
> I don't see the point.
        - Anonymous, from Ask the Experts, Vol. 1
        - http://www.led-digest.com/content/view/1938/190/

There's a certain irony, which I am sure others will pick up on,
about posting a query about social media on the LED. Social media
does not need YouTube videos or the latest buzzwords. It's an
internet place where the users generate the content - and their
chosen medium can be text.

LED is indeed a social media site, albeit one for a community with
specific interests. And in that sense it was doing 'web 2.0' stuff
while web 1.0 was still in diapers.

So Adam, sites with user-generated content. What's the point? You
tell us.

Maty Matyszak
www.knowyourcat.info

<Moderator Comment>

I agree with what you're saying (and what Thomas Schmitz said in the
last issue). Social media = online communities. Where the "new"
social media separates itself from formats like this is in
interactivity, real-time communication, and a host of other
technology-driven things.

I think the biggest factors making the interval between discussion
lists and social sites ever wider are the following:

- Faster response time
- Slicker interfaces
- More freedom and choices
- More current technology
- More popularity, appeal
- More content (with more noise too)

At the core of it all is community members shaping the site, or
list, or forum, whatever. Where I think this list shines is in the
high signal compared to a lot of the mainstream community sites.
Digg, for example, is famous for its grumpy, sophomoric user base.

Lists like the LED (are there any lists like the LED?) will always
find a place for more serious-minded folks who like a strong signal
and don't mind the low-tech presentation.

-adam

ps. Just another quick thought. New social sites also reflect the
"all about me" theme gaining steam in mainstream culture,
particularly the US. Facebook is a prime example, where some people
invest a lot of time into creating a profile (persona) and then
building up friends (fans) to share themselves with.


-------- new post - same topic --------

From: Beth Ann Earle
Subject: Social media

Love the Experts format!

The inaugural issue is quite useful, since it touches on two topics
I've been mulling recently: article marketing and the whole social
media thing. It's good to know article marketing still has a place
-- that seems like an area where our company can continue to provide
a useful service for our clients.

But ... the whole social media thing ... for our client base, I'm
still not sold, despite the persuasive information provided by
Mssrs. Kirlew and Schmitz (although I try to stay up on reading
about social media so as not to seem *completely* like the anti-MRI
doctor).
 
Our clients are mostly b2b manufacturers, smallish sized companies
that don't even have one person tasked with marketing, let alone a
marketing "department" of any kind. They're the kind of people you
can't even get to check their traffic stats regularly or to look at
their web sites to make sure the data is still current. To suggest
widely published videos or on-line networking to them would probably
make us look out of touch with their version of reality.

Michael sort of hints at it, but is it possible to be too cutting
edge for a specific client base? Or do we just do a bad job of
selecting clients and educating them? (this is beginning to worry me
more)

But, regardless of any internal changes here, I have to say that
social media just isn't right for every client.
 
With the best regards to LED'ers everywhere,
Beth Ann Earle
www.pilotfishseo.com
 

-------- new post - new topic --------

From: Brett Atkin
Subject: Registration forms

> I had to remove a registration process from one
> of my sites because it was being hounded by
> spammers. I would like to reinstate the registration
> form... What kind of work-arounds are there?
        - Marsha Kopan, LED Digest 2522
        - http://www.led-digest.com/content/view/1935/190/

Marsha,

I think we've all experienced that joy...

Anyway, here is what I've done with repeated success.

Say you're asking for First, Last and Email.

On the confirmation page, before you do form processing and assuming
your form validation rejected any submissions with incomplete data,
compare the values of those three fields. If any of them have
duplicate content, your form was spammed.

I've taken this a step further in some cases and added a simple "Are
You Human?" question to the form (not a captcha - some of those are
impossible) such as "1+1=" or the "Current Year is...".  Then check
for a valid answer.  Depending on the client and the web site, this
may not be appropriate, but it works.

The final thing is to not use common naming conventions for your
form fields.  For example, don't call your email address field
"email_address".  Call it something like "led_em".  I know some
spambots run through the code and check for form variables that have
common naming conventions to help them place the appropriate form
data.

Give it a shot and see if that helps.

Brett Atkin
http://www.BrettAtkin.com


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