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List Moderator:                       Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
November 2, 2007                     Issue no. 2527
..............................................


            .....IN THIS DIGEST.....


====== NEW ======================

        --== Usability Comes Before SEO ==--

                ~ Grant Crowell
"...the achievement of SEO...is largely due to
the usability achievements...preceding it."


==== CONTINUING =================

        --== Content Copied by Another Designer ==--

                ~ Steve Pronger
"I once had my review page copied word for
word by another affiliate."

                ~ Chris Nielsen
"...contact your local TV or newspaper..."

        --== Where are all the Female Designers? ==--

                ~ Shelly Cole
"I would *much* rather work with women than men..."


=========== NEW ==================================

From: Grant Crowell
Subject: Usability and SEO - Does Usability Come First?

I've noticed an increasing debate over in the popular search
marketing forums on prioritizing website usability versus SEO.

Some search marketers have summarized that SEO is ultimately
dependent on usability; and for that primary reason, usability
should come first, and SEO second. One example of this argument can
be found here:

http://blog.searchenginewatch.com/blog/070906-083601

Other search marketers counter that usability and SEO are on equal
footings and are inter-dependent on each other for their success. An
example of this position can be found here:

http://blog.cre8asite.net/archives/442

As someone who has done both SEO and usability on a professional
consulting and development basis for a good number of years now
(along with working with other well-established providers in both
camps), here is what I have found from my own client experiences:

The most successful web sites integrate SEO and usability in a
combined, and overlapping role from the beginning of the planning
stage, right through their development and final launch. But I would
add this:

Web search, as we know it today, is actually the end product from
many previous online interfaces (dating well before the Web itself)
that were developed and determined about through large amounts of
usability testing, done by usability professionals and usability
firms. Thus...

Usability, while showing itself to be very interdependent on search
in the Web space, ultimately does not rely on search to be
successful anywhere to the degree that search must rely on
usability. The Web and online space was not nearly as usable without
search and search engines, but it even without a search function or
search site, it had still obtained a substantial degree of usability
and popular use. (Sites existed which featured well organized site
directories, (as we see carried over today with Yahoo! Directory and
Open Directory, which shows you can have a very successful web
experience without relying on search.) So usability without search
has already shown itself to be doable and successful (albeit on a
lower level than what we enjoy today with search).

Search without usability, however, would not have any near the
widespread popularity or monetization of the reverse situation
outlined above.  Search's immense success can be largely, and
perhaps chiefly, attributed to its usability component. Web search
did not achieve true popularity with a mass audience until
technology advances improved browsers, operating software systems,
increased broadband speeds -- all items which are usability-based
(just to name a few).

In conclusion, the short history of the Web Search has shown that
the achievement of SEO  -- both for improving the relevancy of
search results and helping turn search into a monetized industry --
is largely due to the usability achievements of the search space
preceding it. That is why for the professional search marketer,
usability should come first, and SEO should come second.

I would be interested to hear if anyone else has their own position
on this argument, either as a whole or the individual premises. My
argument is certainly not meant as a slight to them or the
profession (considering that I am a professional SEO myself), nor to
diminish the role of SEO in website design.

But what's true is that most search professionals have taken a very
long time just to even acknowledge the important connection between
SEO and usability. I would also argue that average professional SEOs
understanding of usability is still not where it needs to be. And
that, ultimately hinders the potential of SEO as much as anything
else.

Grant Crowell, CEO
Grantastic Designs
Read more on this issue at:
http://www.grantasticdesigns.com/blog/index.php/2007/10/31/usability-seo/


======== CONTINUING ===============================

From: Steve Pronger
Subject: Copied content

> [A competitor] has copied my packages and price
> list, which include search phrases, word for word,
> and he is now moving up in Google for the same...
> search terms which I'm sure is due to copying my content.
        - Sarah Hayes, LED Digest 2523
        - http://www.led-digest.com/content/view/1936/190/

Hi Sarah. I feel your pain. I'm an affiliate of Ken Evoy's Site
Build It. I once had my review page copied word for word by another
affiliate. I contacted the guy and told him his review sounded
rather familiar, mainly because I wrote it. He actually replied
saying that he was most embarrassed and wanted to make it right. He
thought it was ok to use my review as long as he added an intro and
outro. Go figure. Of course I told him it was plagiarism and it was
not on. Change it forthwith.

He's since re-written it, but essentially, HIS review is basically
my thoughts, ideas and experiences. Where his review says "I often
get asked to recommend a website builder..." he's actually referring
to me. A lot of my words remain. I would demand that he change it
further but since then I've changed my review so much that it no
longer resembles the original.

But here's the kicker, his review page is #1 on Google for "site
build it review." Mine is #11 (and the home page #12). Maybe
plagiarism pays off after all.

My advice? I took the nice-guy approach and got him to take action.
But where did it get me? Maybe he was just plain ignorant. But in
hindsight I wish I'd have just demanded that he take down the entire
page. I'm sure if I complained to SBI they would have taken action
(Ken?). Instead I actually gave him advice. Can't help myself
sometimes.

Check out www.copyscape.com They'll help you identify content theft
and give advice on how to take action.

Steve Pronger
http://www.stevepronger.com


-------- new post - same topic --------

From: Chris Nielsen
Subject: Copied content

In my experience, it's the first copy of the content that will
remain in the main search listings and any duplicate content will be
deemed supplemental results. But there is always a chance that the
duplicate content could be found first, so I would take some action
quickly.

I would find out as much as you can about the thief so you really
know who you are dealing with. It's surprising that they are so
close to you, and would further reflect that they are clueless about
what they are doing. It's one thing to steal from someone that is
far away for you, and another to steal from someone who may show up
on your doorstep...!

But if you think the person will respond to your request to cease
and desist then you could contact them directly. Email or written
correspondence would mean they would not have to get as defensive as
they would in a phone call or meeting. You don't want to spare them
any pain, but cornering a wild animal is never going to make things
easier for you.

The other option that you could explore would be to contact your
local TV or newspaper and see if they would be interested in running
a story about this. They might even have an investigative team with
hidden cameras that would confront the person directly.

If you don't want to take the direct route, and since they are so
close, it may be best to prepare a email that documents the problem
and send it to their ISP and domain registrar. Most ISPs want
nothing to do with this type of problem and if you have the proof
their reaction should be to ask the person to remove your material,
or just close their account completely, since the activity should be
against their terms of service. I mentioned sending this to the
domain registrar because some are getting more involved with
cracking down on spammers and may also be interested in other
illegal activities by their customers.

And you can also contact Google to ask that the material be removed
from their results. I don't know much about taking this route, but
you can find more information here: http://www.google.com/dmca.html

Good Luck,
Chris Nielsen
ContentGuarder.com


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-------- new post - new topic --------

From: Shelly Cole
Subject: Female designers

> It has been my general experience that men are more
> open than most women in sharing their business expertise.
> We women tend to be more reserved for some reason.
> By asking men questions they have taught me more
> than I ever could have learned...
        - Mary Findley, LED Digest 2522
        - http://www.led-digest.com/content/view/1935/190/

It's funny, because I've had the *exact* opposite experience.  Not
to take this off-tangent (and I hope it's not), but I already belong
to two Women-only (well, 99% anyway, one of them does have a couple
of men on it) groups that share their knowledge and expertise like
crazy.  I wouldn't be where I am today because of them (and -
because of them - I was surprised we were so underrepresented - I
had no idea!).

On the contrary, I've found that most male designers (and please -
I'm not trying to male-bash here, but telling you my own perspective
and experience with this) are ego-centric "I'm never wrong" and
"you're just a girl, so you have no idea" attitudes.  Every time.

In the 7 years I've been doing this as a business, I would *much*
rather work with women than men, because men are, well, thick-headed
cavemen when it comes to technology.  (Please revert to the
parenthesis above!  I'm talking in a designer's sense - not general
- and this is *my own* experience - I know not all men are like
this!  I swear it!)

It always struck me as odd, too, because I'm not the type to "look"
for this behavior.  In fact, on a personal level, I'm most likely to
be found hanging out as "one of the guys" than going on a shopping
trip with the girls.  So when I encounter this behavior from men, it
has always floored me, and I usually have this <:O look on my face.

I guess I've been lucky to find the groups I am a part of when I
did. Because if I hadn't, I probably *never* would have started
doing this if all I ever encountered was the men that I have along
the way.  If it weren't for the women, I definitely never would have
made it this far.

> It also helps, up to a point, having a gender neutral name.
> By the time they find out you are a woman, it's too late  :) .

This is something else I've taken into an account.  I've actually
*changed* my business name, because my old name seemed to give off
the wrong "vibe" (used to be "Foolish Visions").  Ever since I
changed it (two years ago), I've gotten comments like "Love your
logo," and stuff like "I read it as Brass Balls.  Man, I was plain
curious!" (Al Toman - Digest 2056).  It's definitely generated more
interest in my business to see such a site name associated with a
woman.  Shock value?  I don't know.

I was warned that changing my business name was a *really* bad idea,
but in fact, since I did it, my business has *increased* in a major
way.  I can barely keep up anymore.  It makes me wonder if, by
taking such a step and renaming myself in such a bold way, yet
letting people *know* I was a woman, it made people more intrigued -
because really the new choice of name reflected my personality and
sense of humor more than anything (it's very tongue-in-cheek), and
the clients I've gotten since then seem to be of the same mentality
- so work has been FUN.

Can't say I've done any church sites yet, but I haven't done any
porn either ;)  But I think that the "odd mix" of my biz name and my
gender *has* proven itself to - at least in a small way - be a great
boost to my business. Why?  Dunno.  But it's cool.

Anyway, talking your all's ears off, I'm sure...but I'm lovin' this
input :)

~Shelly Cole
http://www.brassblogs.com


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