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LED Digest 2575: Shilling Social Media Sites Print E-mail
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List Moderator:                       Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
January 24, 2007                    Issue no. 2575
..............................................


            .....IN THIS DIGEST.....


==== CONTINUING =================

    --== Social Media Crash Course ==--

        ~ Erik Perkins
"I hope this suggestion is only slightly
inappropriate."

    --== Useful Marketing Links ==--

        ~ Michael Linehan
"Web Digest for Marketers is very different
from and a great complement to LED."

    --== Bounce Rates as Ranking Factors ==--

        ~ Trevor Johnson
"Are search engines clever enough to
determine *motive* for a one page visit?"

    --== Coolest Catalog Page Ever ==--

        ~ Bill Wade
"Wish I could code like that."

    --== 2008 Marketing Predictions ==--

        ~ Dirk Johnson
"...stop thinking about SEO consultants as
wizards behind the curtain."


======== CONTINUING ===============================

From: Erik Perkins
Subject: Shilling social bookmarks

Given the origin of this mailing list, and the recent discussion of
social bookmarking and "web 2.0" marketing techniques, I hope this
suggestion is only slightly inappropriate.

Would anyone be willing and able to manage a "shill" list of
subscribers' sites that would be added to and promoted by other members
of the list within their social bookmarking accounts?

I'm imagining something fairly innocuous and operating on an honor
system. We would agree to look at the list of sites periodically and if
it was not offensive then we'd click a link and give it the "thumbs up"
with our stumbleupon account, tag it with del.icio.us, etc.

It seems to me to be similar to the old link exchange techniques, and
I'm quite sure many other groups do this already.

I'm really just a lurker and an amateur compared to most here so please
feel free to explain why this might be unethical or ineffective if you
feel it is.

Meanwhile, add mine. (winking emoticon)

Cheers,
Erik Perkins
http://www.lgtees.com - Liberty Graphics


-------- new post - new topic --------

From: Michael Linehan
Subject: Useful Links

> How about you? Send in those useful links!
    - Adam Audette

I've been on the Web since the beginning. I've subscribed to many
newsletters, and unsubscribed from most. The two that have stayed are
LED and Larry Chase's "Wed Digest for Marketers". It is very different
from and a great complement to LED. You can subscribe at
http://www.wdfm.com/ . (His home page is not a reflection of the quality
of the information you'll receive.)

Michael Linehan, Marketing Alchemy
www.marketing-alchemy.com


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-------- new post - new topic --------

From: Trevor Johnson
Subject: Bounce rates

> I didn't really have a particular site in
> mind, I just wanted to hear some discussion
> about the subject. I would love any advice
> on how to reduce the bounce rate on my
> site...
    - Bill Lund, LED 2574
    - http://www.led-digest.com/content/view/1989/190/

I've asked myself the same question in recent times. Being a keen
amateur fisherman, I've learnt that to be a good fisherman, you must
think like a fish. I've been trying now to apply that principle to the
online world: Think like a search engine.

If I was a search engine, what would I think of a high bounce rate?

Frankly, I can only conclude that it can be either a good thing or a bad
thing. Obviously, if people arrive at your site and immediately find
that it is irrelevant for their needs or are discouraged by
unprofessional presentation, then a high bounce rate is clearly a bad
thing. On the other hand, if people arrive at your site via a search
engine and find exactly the information they are looking for on the very
page the search engine suggested, surely a high bounce rate is the sign
of satisfied visitors and the efficiency of the search engine to deliver
accurate and meaningful results.

So what is the correct answer? Are search engines clever enough to
determine *motive* for a one page visit? Have search engines been
programmed by fishermen who are instructing their engines to "think like
a human"?

In BestPrac.Org's own case, a close examination of Google's analysis of
our internal links showed that our site navigation was not well
understood by the search engine. It used a form list box with a cgi
script. The search engine did not recognise the links in the form HTML
as internal links. It was probably fair to conclude that many human
visitors were unfamiliar with such a site navigation system either, thus
causing a high bounce rate.

We have just launched a redesigned site with a far more conventional CSS
Unordered List menu & navigation. I strongly suspect that, when a few
months of figures are in, I'll be able to announce a much reduced bounce
rate, increased page views per visit and better overall recognition by
both humans and search engines.

Trevor Johnson
http://www.bestprac.org
BestPrac.Org : Best Practice in Email Spam Prevention & Eradication


-------- new post - new topic --------

From: Bill Wade
Subject: Catalog - HEMA

> Take a look at HEMA's product page
> http://producten.hema.nl/. You can't order
> anything and it's in Dutch, but just WAIT a
> couple of seconds and watch what happens.
    - Nancy Cardinali, LED 2574

Nancy, thanks very much for that. What a hoot! Fun, clean, fast...and it
sure grabs your attention. Wish I could code like that.

Bill Wade
(gratuitous link) www.about-air-compressors.com


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-------- new post - new topic --------

From: Dirk Johnson
Subject: Predictions

Adam, I'm glad to see that I actually agree with two of the most
respected names in this business, Lee Odden and Bruce Clay.

I hope that they did read my initial post very carefully [
http://www.led-digest.com/content/view/1987/190/ ]. It is certainly not
an indictment of EVERY large SEO firm, by any means. I fully realize the
counter arguments that both made in their replies, and I fully agree.

For Lee, I agree that cutting edge SEO work will always have a place
in the market, and that it will probably be pricey for anyone to tap
into it, as it requires rare experience and skill. There is place for
it.

I would just argue that until the mundane basics are addressed for a
website, it is kind of pointless to do the bleeding edge stuff. And
covering the basics well will often propel a site to the top of the
rankings for most small businesses that can focus on their search
terms that truly matter. Real estate is almost all local, and ranking
well in most local markets is still just a matter of covering the
basics well.

Once you get to first place in SERPs for both primary and secondary
search terms, then where's the return-on-investment for additional
and usually much higher-priced SEO work? At that point, the campaign
had better be about generating additional direct traffic, with SEO as
an incidental side effect.

For Bruce, I also understand fully the difference between the
operating budget of a full-service firm that markets to F2000 sized
companies, and a mom-and-pop operation.  I applaud the fact that you
can grow such a firm successfully. It can't be easy. Training your
consultants must be an ongoing, hands-on job, and a process unto
itself.

Which brings me back to my initial post. I have had many
opportunities to directly see the work product of a large number of
the "high profile" SEO firms. The ones with multi-layered staffs,
office space, budgets for vendor booths at the large SEO shows, and
the like. Bruce, and Lee, that would be a lot of the firms that are
trying to capture the same market as your firms, using similar
marketing methods.

What I have seen has been eye-opening. Case-after-case of thousands
of dollars spent for no meaningful competitor analysis, shoddy
keyword analysis, optimization work and content development that
would make you cringe, and crappy link buys in very limited numbers.
The actual account work is shoved down to the untrained, unaware
junior associates that really don't have a clue what they are doing,
and they just want to do the minimum that will satisfy their bosses.
Clients often have a hard time getting any response whatsoever, once
their money is spent. I regularly hear about thousands of dollars
wasted for what I would call a couple of hundreds bucks worth of
delivered work.

Yet the principals at many of these types of firms continue to enjoy
very high profile reputations in the industry, with speaking gigs at
the top conferences, re-publication of their articles in the leading
newsletters, citations as "gurus" among their peers, etc. It's a
troubling industry from what I see here, especially when a lot of the
latest and greatest theories that are touted by these people are just
unfounded by real world SERPs. A lot of it is just self-promotion run
amok. Advance a complex theory, then sell it as the "only" good
solution in today's search environment, and then casually mention
that doing anything else will get you banned in Google.

This is the kind of modus that should not be sustainable in a
recessionary environment. Again, most site owners who do manage to
cover the mundane basics thoroughly will find themselves doing quite
well in search. Those mundane basics can be readily delivered by a
"mom and pop" operator, or even by in-house people who pay attention,
and the final cost to the client will likely reflect that.

Lately I have been doing cursory, no cost evaluations of the SEO
condition of real estate agent sites, as a means to open a dialogue
with them. I have done dozens of them in the last couple of months.
Many of these agents had previously paid someone for SEO work, either
their hosting/webmaster service, or an independent SEO house. The SEO
work product that I have seen has been, by and large, deplorable, and
the money spent significant. The agents are fed up with this
condition. At least in real estate, there is a developing full-blown
rebellion against overpriced, under-delivered SEO services.

As to being able to do this work in-house, we have one particular
client that I feel has thoroughly addressed their local market SEO
issues. They rank on the first page for dozens of real estate terms
in a very large metro market. This self-trained client simply took
control of this process, and is now "averaging over 5 leads a day".
For him, there is no recession, and he rejects the whole "SEO guru
worship" mentality. Using mundane but thorough SEO efforts have
proven to be quite lucrative for him, even in a competitive,
recessionary market.

Again, guys, please read my posts carefully. I refuse to be a
cheerleader for this entire industry. I am trying hard to get site
owners to stop thinking about SEO consultants as wizards behind the
curtain. Instead, they should be professionals who provide a scope of
work that is quite detailed, and their rates should reflect fair work
for fair price.

A Fortune 2000 company should expect to pay more, since they will likely
need a more sophisticated level of service. I also realize that there
are certain technical aspects to this work on the server side that
warrant real technical experience.

But up to now, large swaths of this industry have sold their services
based on a "what the unwary client will bear" basis, while they use
obfuscation and scare tactics to sell it. The "industry" have winked
while a lot of vendors have gotten away with it. Relationships that
were established long ago continue to prop up a lot of this, and make
it possible for the self-promotion experts to maintain an aura of
prominence and importance, and thus, their billing rates.

Some of that will continue, but as more site owners become aware of
the differences, they will begin to ask the right questions about the
actual scope of work and deliverables in this industry. SEO houses
that can't stand up to that kind of scrutiny will find it very hard
to go forward, as their old clients tire of the endless monthly fees
for no apparent reason, while it will be much harder to sell a hollow
service package to new clients who are a little bit more educated.

It's an industry that could use a LOT of clean up, not only in it's
approach to client, but in it's demand for results and facts among
it's own participants.

There is a market for high-end services, and I applaud any SEO vendor
that can deliver it in ways that continue to satisfy their clients
and produce a good return on investment for the client. But I am
convinced that the forthcoming market will eventually sort all of
this out in ways that the over-hyped, scare-driven environment of the
last ten years did not. In that way, the commoditization of the more
mundane aspects of this work should be a welcome development by
everyone who calls themselves a genuine professional in this
industry. Then the work performed will seek it's proper level in the
pecking order.

Best regards,
Dirk Johnson
DomainDrivers LLC
www.domaindrivers.com


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