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List Moderator:                       Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
January 29, 2008                    Issue no. 2578
..............................................


            .....IN THIS DIGEST.....


====== NEW ======================

    --== Are Content Management Systems Worth It? ==--

        ~ Brett Atkin
"Have you found it to be huge savings in
up-front development? Has it been overkill?"

    --== Flexible and Affordable Shopping Carts ==--

        ~ Ron Carmickle
"I am working on setting up an online store
selling automotive related parts."


==== CONTINUING =================

    --== 2008 Marketing Predictions ==--

        ~ Dirk Johnson
"...99% of this is not rocket science..."

    --== Bounce Rates as Ranking Factors ==--

        ~ Avinash Kaushik
"At its most pristine Bounce Rates measure
something extremely simple..."

    --== Shilling Social Bookmarks ==--

        ~ Steve Pronger
"There's no shortcut to success on social
media sites."

    --== StoresOnline.com Seminars ==--

        ~ Al Toman
"I've visited the web site that which you
referenced and it does nothing but emit bad karma."


========= NEW =====================================

From: Brett Atkin
Subject: Content Management Systems (CMS) Use

I've been following Linkedin Answers closely lately (in the web
development area) and I see a lot of questions concerning CMS's.

Questions like which one to use, should I use one and can I do this...

Most of the response indicate you should use one and it can do what they
are asking - answers by people not promoting their own services.

I answered one of the questions this way...

--------------------
"I know the latest thing is using a CMS, but it sure feels like pushing
a round peg through a square hole sometimes. Without knowing more about
what you want the site to do, it is difficult to say an "off-the-rack"
CMS will provide the solution you need. If you end up having to pay a
developer to do a lot of customization to make the thing work the way
you want, you might be better off with a custom solution that fits your
exact needs. A custom solution in PHP, ASP or ASP.net could easily give
you what you want with the ability to make updates on your own. It might
even cost less in the grand scheme of things."
--------------------

So, what experience do any of you have implementing and using a CMS
system (Joomla, EE, DotNetNuke, Drupal, etc...)?

Have you found it to be huge savings in up-front development?  Has it
been overkill?  Did the clients require a lot of "coaching" on how to
use it?

From the SEO side of things, have you found the system's you've used to
be SEO friendly?

Thanks
Brett Atkin
http://www.BrettAtkin.com


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-------- new post - new topic --------

From: Ron Carmickle
Subject: Shopping Carts on a Budget

Hi LED'ers

I've been watching this site for a long time now and have recieved a
wonderful amount of information from the contributors. I've never posted
anything before, but I've run into a bit of a problem and I was hoping I
could get some input.

I am working on setting up an online store selling automotive related
parts. The problem I am having is finding a shopping cart that not only
can I easily operate on the front end but also is able to handle the
number of parts that I plan on carrying as well as abilities to change
pricing and all the other headaches associated with large inventories.

Most of the shopping carts I have been looking at are php and mysql
formated. They seem to be most suited for what I'm doing. I'm not a
web-developer so my ability is limited but I'm also not an idiot either.

Any suggestions as to your experiences with shopping carts would be
greatly appreciated. I know a lot of developers like oscommerce or
zencart, but both of these are beyond my abilities and I don't have the
finances to have someone build the site for me. So with that info in
mind???

Ron Carmickle
oregonhotrod.com


======== CONTINUING ===============================

From: Dirk Johnson
Subject: Predictions

> ... but the same rationale for skepticism
> you give for the SEO industry could easily
> be applied to the real estate industry, the
> medical profession, finance or any other
> discipline that involves expertise and
> consulting.
    - Lee Odden, LED 2577
    - http://www.led-digest.com/content/view/1992/190/

Hi Lee,

All of the professions that you cite have substantial standards and
licensing requirements, for very good reason. The fundamentals of their
professions require considerable education. This certainly does not
prevent bad actors, but it goes a long way toward maintaining
professional standards for most practitioners. The SEO industry has no
such safeguards. Similarly, the educational demands to be a qualified
entry level SEO practitioner are quite limited.

But that's not my point at all. I would not want to see SEO consultants
adding the letters "SEO" after their name, as if they were medical
doctors. In fact, such acronym chasing would only worsen the current
situation. That is, it would provide more unwarranted smoke screen for
some of the bad actors in this industry who woefully under-deliver on
service due to their own bad management practices. Attaching capital
letters to the end of their name would not change that.

Again, 99% of this is not rocket science, by any means. I can explain
basic SEO concepts, while showing actual examples of sites that follow
them successfully to a real estate agent during a 30 minute phone call.
In fact, I have been doing exactly that for the last few weeks, to a lot
of people. At the end of the conversation, they are not only grateful,
but stunned that it is all so straightforward. Many are also quite upset
that they'd previously spent thousands of dollars for "SEO services" and
got very little tangible to show for it.

The old "burn me once" cliche certainly applies to the SEO industry
these days. That, combined with an overall belt-tightening economy will
do a lot to weed out the overpriced, under-delivering players in SEO
circles. The current market actually helps the SEO consultant that has
consistently delivered great service at great prices, be it advanced or
mundane. They'll peel off clients and prospective clients that
previously bought into the "higher priced = better service" mentality
that drove a lot of this industry in the past.

A lot of the "don't try this at home" posturing that pervades the top of
this industry, as means to prop up rates for mundane work product, is
starting to ring hollow. Practitioners who genuinely deliver complex
services to clients that need it will probably do well, but most of the
top firms that charge top rates in this business do not fit that
profile. They are structured to deliver mundane SEO work to a large base
of clients. It's not sustainable. That work will seek out a less
expensive solution. It already is.

I fully believe that by educating the business owner about the actual
SEO services that they need, the market itself can sort all of this out,
which it is doing now, finally.

Best regards,
Dirk Johnson
DomainDrivers LLC
www.domaindrivers.com


-------- new post - new topic --------

[Note to LEDers - I asked Avinash Kaushik of Google to comment on this
thread. -Adam]

From: Avinash Kaushik
Subject: Bounce rates + return visitors

> With a bit of clever tracking, which I've
> never thought to do, you could measure
> return rates of the bouncing visitors, and
> reduce them to bouncers who don't return in
> say 30 days. That would be a better metric
> imho.
    - Barry Mills, LED 2577

Adam,

At its most pristine Bounce Rates measure something extremely simple:
Visitors who come to your site and only see one page.

There is a scenario where this is ok - for example for my blog, people
will come to read my latest post and then they'll leave and that is ok.

For 99% of the sites out there (except blogs) visitors coming to your
site and leaving instantly is deeply sub optimal. There is nothing you
can convince anyone of in one page view (and course not get a
conversion!).  So bounce rates bear looking into and if yours are high
then it is good to understand why.

Barry has a couple good points. I am a bit concerned that he is
overlaying his own experience (of how he surfs) with visitors to all
sites. If there is one thing I have realized it is that no one surfs
like me. :)

But if the purpose of netstep.co.uk is to get people to come to their
site, bookmark it and then promptly leave then bounce rate is not a good
metric. Having looked at their site I doubt that is the case because I
learn nothing about what they do from their home page. I will probably
click Our Services or See what we can do for your company or other
links.

Barry does provide a excellent way to check if bounced visitors are
really "bookmarkers and they'll come later" or people who were just
bounced - measure repeat visits by those. I could recommend using the
persistent cookie value, and hence Unique Visitor, to do that
computation.

Here is a post that might be interesting to some folks.
http://www.kaushik.net/avinash/2007/08/standard-metrics-revisited...

-Avinash.
Book - Web Analytics: An Hour a Day: www.snipurl.com/wahour
Blog - Occam's Razor: www.kaushik.net/avinash


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-------- new post - new topic --------

From: Steve Pronger
Subject: Shilling

> I put together a quick site I call SICoop.
> (The Slightly Inappropriate Co-op for
> Shilling Social Media Sites.) You can find
> it at electroniclearningkits.com/sicoop/
    - Paul Weaver, LED 2577

Although this idea isn't new you need to be very cautious about how you
execute it and participate in it. Most social media sites track your
participation. The sites you submit and vote on, comments you make,
groups you join and friends you make, are clearly visible to the entire
community.

So, if you were to submit your "Shilling Social Media Sites" page to
social media sites, what would that say about you as a member of that
community? Once you're marked as a spammer the damage is done and
there's no turning back. Take the second URL I saw listed on SICoop -
http://bigfast.net. What is that? Seems to be nothing more than a
copyright notice. Trust me, NO genuine social media user is going to
submit that to StumbleUpon, Propeller or any other social site. Submit
it to Digg and you'll likely get banned. Or worse, your domain will be
banned and no one else will be able to submit any of your content.

There's no shortcut to success on social media sites. You have to gain
an understanding of how they work and become a trusted member of the
community. These guys aren't stupid. They can spot spammers and attempts
to manipulate them a mile off. If you vote up a page which exists for no
other reason than to game their system then you're just asking for
trouble. A StumbleUpon "I like it" click is very powerful. It truly is a
personal recommendation, unlike a link in the eyes of search engine.
When a SU user checks out your recommendation, and they like it, they'll
check out other stuff you've voted for. If they like what they see
they'll check out your profile (with links to your site) and become your
"fan". They'll start to trust you. But submit a site for "shilling
social media sites" or a copyright notice, that trust will evaporate.
They'll start clicking the thumbs-down button and before you know it
you'll be shown the door.

It's ok to network with other members of a community such as LED. But
I'm not going to risk my reputation on SU by voting on a page just
because you're a LEDer, and I wouldn't expect you to do the same for me.
However if you post a good article on your blog - whether it be about
web hosting, SEO, marketing or any aspect of doing business online
(which is why we're all here after all) and I'll gladly vote for it. The
concept of LED users helping each other is fine, but we have to be smart
about how we go about it.

I recently joined a membership site called Social Power Linking. Part of
that is a "buzz" group where they are doing what we are discussing here.
I haven't actually participated in it yet (not sure if I really want
to), but there are very strict rules on how it operates. It's not just a
matter of posting your URL for anyone to see. The guys who run it have
been doing this for years, successfully, and really understand social
marketing.

Steve Pronger
http://www.stevepronger.com


-------- new post - new topic --------

From: Al Toman
Subject: StoresOnline

> I spent about $3,000 and got a tin of
> cookies. but they do sell dreams well
    - Carrie MacKenzie

> The family spent around $6,000 with
> StoresOnline. At no time did they say
> anything negative about StoresOnline.
    - Lee Roberts

If one reads Mr. Lee Robert's tale closely and reads the (you know who)
website closely, then one will recognize the "negative" about (you know
who).  It appears that "they" wouldn't know enough to speak negatively.

I've actually done a quick SEO analysis on two web sites that are using
(you know who). One is doing exceptionally well (SEO-wise) and if you
read the comment of the owner of that particular web site, you'll note
that it is THE OWNER, not (you know who) that led to the web site's
success. He simply states that, "it takes a lot of work".

The other website is a complete disaster both SEO-wise and Design-wise.
Again, reading the owner comment explains THAT story.

As a web designer and developer it used to be extremely frustrating to
read about these incidents.  However, as of late, I've gotten over it
and find it humorous.  This explains why 95% of business fail within the
first 5 years or less.

Let's try to improve on this reality.

Here is a survey:

Why would ANY business person spend $3,000 or $6,000 for a (small to
mid-size) online store? Do business people "do their homework" BEFORE
"taking the test" or after?

Online stores can be had "OPEN SOURCE".  If you, a business person, are
"unsure", then, rather, spend $300 or $600 and have a PROFESSIONAL web
designer/developer guide you through the "open source" or "other"
process.

You have now reduced your expenses by 90% and have a MUCH BETTER online
store.

WHAT DO YOU DO with ALL that EXTRA MONEY that you now have burning a
hole in your pocket?

You spend the extra $2700 or $5400 on PROMOTING and MARKETING your newly
formed online store web site by hiring a PROFESSIONAL internet marketer!

!!! WARNING !!!  STAY AWAY FROM SEO (Snake Elixir Oil).

Who IS a professional?  Someone who is NOT a relative.  Someone who is
NOT you.  Someone who does NOT "sell dreams well" through the side of
their mouthes.  Someone WHO is knowledgeable enough to tell you straight
on AND whose statements you can research and confirm.

There are a TON of professional web designers and developers (cough,
cough) right here on the LED Digest and there are a TON of professional
marketers on the Internet right here on the LED Digest.

My advice, Mr. T. Scott, would be rather to hire a LED Digester!  Mr.
T., I've visited the web site that which you referenced and it does
nothing but emit BAD KARMA.  It's time to decide if your online store
will be a winner or a loser.  Make that decision with good karma and
turn that 95 to 5 ratio around.

Kind Regards,
Al Toman
studio9 web design
Web Design Your Business(tm)


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