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LED Digest 2579: Clients with Crappy Content Print E-mail
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List Moderator:                       Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
January 30, 2008                    Issue no. 2579
..............................................


            .....IN THIS DIGEST.....


====== NEW ======================

    --== Clients Providing Crap Content ==--

        ~ Brett Atkin
"Sometimes I find myself thinking, 'Are
you serious?'."

    --== HTML Validation - Who Cares? ==--

        ~ Jon Diamond
"As a professional you should consider the
investment that is being put into your efforts."


==== CONTINUING =================

    --== Are Content Management Systems Worth It? ==--

         ~ Jeremy Weiss
"I've been using Drupal on some projects
since around early '04."

        ~ Howard John Brereton
"...we found the use of Article Manager one
of the best investments we have ever made."

        <Moderator Comment>

    --== Flexible & Affordable Shopping Carts ==--

        ~ Lorelle Smith
"I suspect you might really like Americart."

    --== 2008 Marketing Predictions ==--

        ~ Michael Martinez
"This is not rocket science but neither is it something
that the average business operator has time to do..."

        <Moderator Comment>


========= NEW =====================================

From: Brett Atkin
Subject: What do you do when...

A client is going to send something out (email) or put something on
their site (graphic, copy, 3rd party promotion) that just looks
unprofessional?

I can't necessarily create professional media, but I think I have a good
eye for what is and is not great design, copy, graphics, Flash, MP3,
etc.

When I client gives me something (for an email or to post on their site)
that looks horrible, isn't consistent with their current branding, reads
like a 5th grader, etc., what should I do?

Sometimes I find myself thinking, "Are you serious?".

Most of the time I speak up (successfully and unsuccessfully), but
sometimes it just isn't worth the effort.  I hate to say that, but it is
true.

What do you do in situations like this?

Related to this, you create a great site or beautiful HTML email
template and then the client wants you to add something that
"compromises" the design and thus a "portfolio" piece for your potential
clients to review.  Any thoughts on what to do here?

Thanks
Brett Atkin
http://www.BrettAtkin.com


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-------- new post - new topic --------

[Note: this was posted on the site today, responding to this thread on
HTML validation: http://www.led-digest.com/content/view/31/191/ -adam]

From: Jon Diamond
Subject: HTML Structure Validation - Who Cares?

> Can anyone share a *good* reason why I
> should care whether an HTML validator likes
> my use of quotes around multi-word
> attributes only?
    - Mark Whitman, LED 2130
    - http://www.led-digest.com/content/view/29/190/

To a certain extent I agree with you... If you have to crank out a bunch
of garbage all the time then yes it is a waste of time; and by garbage I
mean disposable content. If I was designing a viral campaign or a
grassroots campaign for a time sensitive issue then by all means good
enough usually takes a little more time then I should spend.

If however you are generating html that will be archived in any type of
knowledge store, creating a brand identity or creating a growing or
established corporations identity then strict adherence to standards is
a professional obligation / responsibility. There is never time to
re-factor code be it Java, HTML or Operating Systems... So we upgrade
instead?

Saying valid html is a best practice and shrugging it off because it
doesn't seem relevant in your situation is like a dentist opting out of
wearing rubber gloves because your under and the latex irritates his
skin; If most people woke up they would probably say something. It's
true your client will probably never send you a fruit basket because
they recently re-branded and accidentally converted all the old site
content when they uploaded main.css; As a professional you should
consider the investment that is being put into your efforts. (Kinda like
using short concise statements) Value can only realized if it's present.
If you build HTML correctly it's contents should be useful in ways you
can't imagine.

So don't think that because you don't see a need that it is not there.
If you have been schlepping out invalid HTML with no regard for DOC type
or understanding of what it is... Billing your sites as professional web
development... You are again guilty of misrepresenting the capability of
your work. If the green light is ever out on a site I developed I can
tell you why and the line number and I just now decided to include a
section of comments at the top of the page with justifications for any
invalid html.

It's always easy to justify not being responsible just like it is always
difficult to be responsible I guess the mark of a true professional in
this day and age is having a good marketing department.

Jon Diamond


======== CONTINUING ===============================

From: Jeremy Weiss
Subject: CMS

> So, what experience do any of you have
> implementing and using a CMS system
> (Joomla, EE, DotNetNuke, Drupal, etc...)?
> Have you found it to be huge savings in
> up-front development? From the SEO side of
> things, have you found the system's you've
> used to be SEO friendly?
    - Brett Atkin, LED 2578

Hey Brett,

I've been using Drupal on some projects since around early '04. I
initially used it on a site of my own and after learning how easy it was
to install and configure I started offering it to clients. Depending on
what the client is wanting, I can roll out a fully configured Drupal
install in a few hours; which can be a very large savings compared to
having to roll my own system.

Training the client's on it can be... interesting. But I do have one
client who was a total neophyte to the Internet in general when we
started and she now maintains her site. It simply took me typing up
step-by-step instructions for a couple of the more common actions.

Straight out of the box, Drupal isn't the most SEO friendly, especially
if you worry about duplicate content. But with some planning up front
and the use of the right modules, there's no reason why a Drupal based
site can't be just as optimized as a static html page.

In the end there are pros and cons to everything, including Drupal.

Sincerely,
Jeremy Weiss
Consulting and Internet Services
http://www.BluePhoenixConsulting.com


-------- new post - same topic --------

From: Howard Brereton
Subject: CMS

Regarding your question Brett about CMS we found the use of Article
Manager at www.interactivetools.com one of the best investments we have
ever made.

Paying for the software means that you can get support when you want to
do your own design and adapting, and it also means that the end product
does not look like the thousands of other templated sites.

Our contributors can now add their news stories and load photos at ease.

I have found though that the time you save using a CMS you spend making
improvements - for example we have opened a pda friendly version of the
site, simply because the CMS, with a few hours work, gave us the
possibility of doing so.   We will be ready for the mobile rush - should
it come.

I hasten to add I have no links to the company mentioned, except to say
that I am a happy client.

Good luck
Howard John Brereton
Director - www.typicallyspanish.com

<Moderator Comment>

A good thread on SEM 2.0 about this as well identified a new one I
hadn't heard of called Expression Engine (turns out it's extremely
popular - I'm just out of it I guess): http://groups.google.com/group/SEM2...

Here's a link to Expression: http://expressionengine.com

And here's an informative post about choosing a CMS:
http://www.seomoz.org/blog/choosing-the-right-cms-platform...

Content management systems are all the buzz lately, it's odd.

-Adam


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-------- new post - new topic --------

From: Lorelle Smith
Subject: Shopping carts

> The problem I am having is finding a
> shopping cart that not only can I easily
> operate on the front end but also is able
> to handle the number of parts that I plan
> on carrying...
    - Ron Carmickle, LED 2578

Ron, I suspect you might really like Americart. It's very powerful but
extremely easy for a novice. Plus you can feed it your spreadsheet of
car parts and it will create the pages for you using your custom
template. No need for you to worry about SSL; all transactions take
place on their secure server. It can interface with a gateway (i.e.
Authorize.net) to verify credit cards before transactions and automate
the entire process, or you can have it email each order for processing
manually.

I don't know whether it could handle your pricing challenge, however.
You might find it tedious to re-generate all the pages on a regular
basis. But if you just need to change prices on a few items daily, it's
easily done manually by editing the html code behind the product's "add
to cart" button.

Good luck with your online store, and thanks for coming out of lurk
mode!

Lorelle Smith
Pay-per-click (PPC) Ad Campaign Management
http://www.PPCsmith.com


-------- new post - new topic --------

From: Michael Martinez
Subject: Predictions

> Again, 99% of this is not rocket science,
> by any means. I can explain basic SEO
> concepts, while showing actual examples of
> sites that follow them successfully to a
> real estate agent during a 30 minute phone
> call. In fact, I have been doing exactly
> that for the last few weeks, to a lot of
> people. At the end of the conversation,
> they are not only grateful, but stunned
> that it is all so straightforward. Many are
> also quite upset that they'd previously
> spent thousands of dollars for "SEO
> services" and got very little tangible to
> show for it.
    - Dirk Johnson, LED 2578

I agree with some of your concerns about lack of standards, etc.
However, I seriously doubt the analyses you've provided in the past few
weeks have been adequate.

It's one thing to organize a Web site's content and structure to be
optimal (something most SEO technicians rarely do any more). It's quite
another to monitor the search results and make adjustments for changes
in query trends and searcher preferences, much less to figure out why a
competitor's site rises up suddenly.

This is not rocket science but neither is it something that the average
business operator has time to do over the long haul IF they are in a
competitive vertical.

To simply dismiss everything that the semi-professional SEO does with a
wave of your hand is just another form of marketing hype. "You don't
need their services, but mine have been doing great for years."

Dirk, your messages seem less promotional lately but I, at least,
remember your long history of self-promotion at the expense of evil
SEOs.  Being an SEO industry insider who has long criticized my peers
for their lack of standards and critical perspectives, I nonetheless see
the continuing value and need for these kinds of services.

The industry will improve as the calls for standards increase (and in my
opinion they ARE increasing).  The need for search optimization will
continue to thrive as more and more companies look to search to drive
sales.  The average site operator can do just fine applying the basic
principles of optimal page design -- until they run into competition.

That's where an SEO who does the research and watches the results makes
a difference.  People who don't understand what they are paying for
should be asking their providers to explain the service again.  If they
are not satisfied, then that's time to make a change.  It's not time to
make a change just because someone with a rival business model suggests
you're being ripped off.

Michael Martinez
http://www.michael-martinez.com/

<Moderator Comment>

Since Michael is far too humble to publish this himself, allow me to
direct LEDers to this post he wrote yesterday: http://seo-theory.com/wordpress/2008/01/29/we-have-a-critical...
It expands on this issue quite a bit.

-Adam


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