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LED Digest 2066: Design Control Freaks, plus Audio Print E-mail
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List Moderator:                     Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
January 3, 2006                       Issue #2066
..............................................


            .....IN THIS DIGEST.....


======= NEW ====================

        --== Streaming Audio ==--

                ~ Val Waldeck
"I would like visitors to listen to my audio files...
without downloading them."


==== CONTINUING =================

        --== Screen Display Sizing ==--

                ~ Jim Gatton
"Last week I decided to dust off an old computer..."

                ~ Brad Waller
"You do need to allow the visitor some control."


==== BILLBOARD ===================

        --== The 'Net Habit of Skimming ==--
                ~ Peter D'Aprix

        --== Marketing and Selling with eBay ==--
                ~ Rebecca Neilson


=========== NEW ==================================

From: Val Waldeck
Subject: Audio Files

I would like to make it possible for visitors to listen to my audio
files from my web site, without downloading them. Can someone advise
me how to do this?

Thank you for the digest, Adam. This is the only newsletter I
actually spend time reading .. and I have done for years. I have
learned much.

Val Waldeck
www.valwaldeck.com


======== CONTINUING ===============================

From: Jim Gatton
Subject: Display size

I find myself following virtually every discussion thread in the LED
because I never know when I might find something of value to me
professionally and/or personally and I've discovered lots over the
years. I've learned not to give a "what's the big deal shoulder
shrug" and move on to other threads without completely reading each
one in order.

This has been the case with all of the posts on display size. I
shoulda known better than to think they were not of any practical
value to me. I found the postings interesting but since I "knew"
that I universally used percentages instead of pixels (just as
Google does) the discussion really didn't apply to me. Wrong! Wrong!
Wrong!

Last week I decided to dust off an old computer I'd been thinking
about resurrecting anyway and hook up my 16" (diagonally. I guess
it's really a 17"?) monitor to this old computer running an 800 x
600 display resolution. An 800 x 600 seems to be the least common
(practical) denominator. Even Google doesn't display without
sidescrolling at 640 x 480. Uh, at least on my two computer display
combinations.

Anyway, somehow just temporarily resetting my nice big LCD monitor
to 800 x 600 was not to be trusted enough for this little experiment
while following the LED thread. So I fired up the old combination
and had "fun" checking out my more popular websites that I know
display perfectly well but (coincidentally?) really don't make me
much money. Oh, my God, what a mess!

The first four out of five sites I checked necessitated scrolling
side to side and fonts that seemed fine even on my resized LCD
screen SCREAMED out at me on the smaller monitor / old computer.
I've been putting in lots of time the last week reworking everything
from font size to iframe dimensions and the sites are looking lots
better. What a great difference it's made in my sites. Thank you
everyone.

Naturally I gave away my old 15" monitors last summer to a friend
having a yard sale so now I'm in the market for another 15" monitor.
I'm sure everything will be okay on the 15" monitor since it's now
ok on the 17" but, well, that's where I was last Monday before
firing up my old computer / monitor, too. You know where I was. My
dreamworld where percentages made everything automatically ok.

There are still problems. Compromises. I haven't decided whether to
rework the tables on my bread and butter site yet
(http://loans-finder.org.uk) because they do fit on an 800 x 600
running full screen, just not on a resized browser window, but you
shoulda seen'em before last week!

My advice to the other six design challenged readers of the LED is
to fire up another monitor / computer combination or two and take a
look at what you really have displaying to the public. You may be as
shocked as I was (but I hope not) and as happy as I am that I
finally took the display discussion to heart and did some
investigating of my own sites.

Jim Gatton


------- new post - same topic -------

From: Brad Waller
Subject: Display size

> ... the browser window size is also set so that the
> content will fit nicely into a window that does not have
> to be resized by the user. OK, I am a control freak
> in a medium that offers precious little.
        - Peter D'Aprix, LED 2064

You are indeed a control freak.  I checked out the site and I ran
into a huge issue. I have no problems with any of your design
choices, except for one.  You resize the browser to 800x750.  Why do
you need that much control? Not only that, but you do this on every
page.

When I visited the site, the browser window shrank (I have it set to
about 1080x1000 for the window, and this leaves 850x750 for the view
port after all my sidebars and toolbars) so small that I had to
scroll to view the site.  So I dragged it back to the size I wanted,
clicked on a page to view it and guess what?  You shrank my window
again!

You do need to allow the visitor some control.  If they re-size the
window, let them keep it.  Leave your site set up to the fixed size
as it is, but leave the window alone, please!

Brad Waller

Manage and Sell your own site advertising
http://adjungle.com
waller, adjungle.com


==== BILLBOARD ===================================

From: Peter D'Aprix
Subject: Skimming

> If most of us DO indeed skim, then we should really
> start writing to cater to that habit, right? Then again -
> when real substance and quality information are being
> presented, keeping it tight and simple sometimes
> just ain't possible...
        - Mada Tuedate, LED 2063

Actually I think that this thread is a very important one for web
designers and should be really fully explored.

Having received my first degree in Journalism, long before I
received another in Photography, which was decades before I started
creating web sites (OK, we have established that I have one foot in
the grave already), I worked on a newspaper in Windsor, England,
right across the road from one of the country cottages of a certain
well known royal family. Both in my studies and practice on the
newspaper, it was taken for granted that "skimming" was how people
first approached almost any publication. That is why the concept of
the pyramid in journalistic writing was established long before I
was born.

That is to say, to summarize the content and catch the eye with the
bold headline. The first sentence expands on it with the first
paragraph containing "what", "where" , "when", "how" and "why". If
the headline catches the reader and he / she reads the first
paragraph, they have a pretty good idea of the story. If they have
continued interest, they will read the rest of the article.

But nevertheless, the most important information comes first, all
other information is prioritized with the least important coming
last.

This is not only to convey to the reader the most important
information up front so if they stop reading part way through they
will still have a pretty good idea of the content, but also so that
if the editor only has just so much space, he can cut the story to
fit the space and it will still make sense.

Web sites really are no different. They are at their core an
information delivery system. Information should be spoon fed at the
beginning. Short sentences that are right to the point. Then links
can lead to more content. I get very frustrated with sites that stop
with the initial spoon full and leave me hanging, and many do
exactly that with the idea, quite correctly, that visitors don't
read much on sites. Many designers do this on purpose to prompt the
visitor to pick up the phone and call so they can be sold by a sales
person. Personally I just get annoyed and find someone else's site
to get information from. We all behave a bit differently. But I
think when visitors do find something worth their while to pursue,
they really want all the information they can find. So they will
skim until they do so. Then they will call.

If you visit most newspaper's sites, this is exactly what they do.
Check out http://iht.com as an example. You may also notice is does
not fit well into an 800x600 12" laptop screen.

I have found most of my clients don't want to fork over money for a
professional copy writer which I think is a mistake. I can write
copy, but I am no professional copy writer whose specialty is more
than just expressing themselves well in language but concisely
communicating facts and ideas in as few words as possible making it
as understandable to the widest audience as possible, as quickly as
possible, after that audience has been identified and targeted.

Like freeway bill boards, you only have a few seconds to catch the
interest of your visitor and hold him on your site. Part of that is
the visual design, but the purpose of visual design is to direct the
visitor's eye where you want it to go - the copy. SEO experts and
site promotion professionals can be enormously successful in
bringing visitors to a site, but once there, if you want to keep
them, there is an art and science to doing so and part of that is
catering to skimming.

I would welcome any comments and enlargement of this theme.
Obviously just how this is carried out depends on the target
audience and the product or service on the site. I use this approach
on my e-magazine (www.gourmetvoyageurs.com) devoted to doggie
friendly high end eating establishments, I hope reasonably
successfully. Although I have discovered that visitors do not use it
as a magazine, in other words they don't come into the home page and
work their way through. Rather, they have done a search for a
particular region, town or restaurant and link straight to it. But
even so, I try to have a headline and encapsulated first paragraph
for each story.

Sincerely

Peter D'Aprix
peter, daprix.com


------- new post - new topic -------

From: Rebecca Neilson
Subject: eBay

> I'd like to thank David Spahr [issue 2063] for his insights
> into using eBay as a website marketing tool.  I'm just wondering
> if anyone knows of a good resource for learning more...
        - Tom Anson, LED 2065

Ebay has launched some new tutorials on how to use ebay more
successufly and I have learned they have more coming.

Another options is to join some of the discussion boards under the
ebay community tool bar link.  Others selling on ebay share some
helpful information and experiences.  Many of the discussion groups
are regional and actually hold meetings where you can get together
and talk face to face and learn how to sell and be more successful
on ebay.

I just checked my sales for December and they were over $2000 on
ebay alone.  For a small company like mine that is a nice add on
sales.

Rebecca Neilson

H. L. Supply
www.hansons.net


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