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LED Digest 2074: Posting and Moderating Ethics Print E-mail
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List Moderator:                     Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
January 13, 2006                       Issue #2074
..............................................


            .....IN THIS DIGEST.....


==== CONTINUING =================

        --== Multiple Sites ==--

                ~ Susan Ward
"The search engines love them!"

                ~ Mark Gering
"I've been running multiple sites for the
past 9 years..."

        --== Learning In This Enviroment ==--

                ~ Don Baker
"I wanted to share a link to an interesting short
piece by Esther Dyson..."

                ~ Steven Rothberg
"[Posts] must not stray across the line of
disagreement so that they become personal."

                <Moderator Comment>

                ~ Salem Kashou
"Is anybody out there brave enough to tackle
the issue, with vision?"


==== BILLBOARD ===================

        --== New Scams ==--
                ~ Tom Anson

        --== Disappeared from Google ==--
                ~ Marsha Kopan


======== CONTINUING ===============================

From: Susan Ward
Subject: Multiple sites

> I am thinking of creating additional "sister" web sites...
> The main site would still contain all products. On the
> new sites, I would enrich the content with useful articles...
        - Mark Roberts, LED 2073

Mark,

Yes multiple sites work as long as they are different enough to not
be mirror sites and you "enrich the content"  as you stated... that
is the most important thing. The search engines love them!

A few words of advice... don't be obsessive with the links back and
forth, if you can, have the sites on different servers (meaning the
last two numbers of the IP address' are different)... consider
creating a RSS feed for articles about birds, bird watching, reviews
on related products, bird watching vacations etc. Use your keywords
in the titles of those feeds when you can. Soon you will be on your
way to number one! Good Luck!

Susan Ward
http://www.greatgeorgiaproperties.com


------- new post - same topic -------

From: Mark Gering
Subject: Multiple sites

In response to Mark Roberts' post on Multiple Sites...

I've been running multiple sites for the past 9 years, trying to
target the world and hone in on the search engines. However, it's my
first 2 sites, MagneticSigns.com and Stickerz.com, that continue to
fund my explorations into 40+ domains.  I still think a catchy, well
targeted domain name is the best ROI for a new site or product
launch.  Who's gonna find my Magnetic Signs at markmart.com?

Even though our business has grown from the dining room table to our
own 5000 square foot building, I still get a charge of excitement
when I see the first $50 come in from a newly developed website,
regardless how much time and effort I spent developing it.

Herein lies the problem. Who are we? How do we answer the phone?
We've become a web of identities which can lead to customer
apprehension, needless to say upkeep is a bit cumbersome.

Two years ago, we undertook incorporating under the name "igoodz",
trying to pull ourselves under one corporate identity - i for
internet, goodz for all the things well sell.  It hasn't been easy.
To the customer, we're still MagneticSigns.com or whatever site he
ordered from.  Every month when charge card bills come in, a few
customers who don't recognize the name igoodz call asking why did we
charge them money and who are we.

I see this as a big concern in the scalability of our business and
would love to hear from others. I continue to plug away at new
products and ideas, mostly for the love of it, never giving in to
the hope of being the next big hit.

For a young business though, what's more important scalability or
getting a few bucks rolling in? Fortunately, a couple of my ideas
pay the bills.  Hats off to LED for being there back when I started.

Mark Gering


------- new post - new topic ------

From: Donald Baker
Subject: Learning

I'm getting away, a bit, from the original problem:

> I am having a hard time learning in this environment.
> Too many ideas and opinions expressed here are
> leaving me feeling paralyzed. If we don't reach
> consensus, it's all babble...
        - Salem Kashou, LED 2070

.. but I wanted to share a link to an interesting short piece by
Esther Dyson, in which she discusses how our perception and use of
time is changing, based on automation. Here's one quote that we can
all appreciate after reading Salem's lament:

--------------------
"It used to be that machines automated work, giving us more time to
do other things. But now machines automate the production of
attention-consuming information, which takes our time."
--------------------

Read the whole thing here: http://www.edge.org/q2005/q05_5.html

Don Baker
NSI Partners


------- new post - same topic -------

From: Steven Rothberg
Subject: Learning

> Sheryl Coppenger's post... is
> (in my opinion) rude.
        - Michael Linehan, LED 2072

I also was offended by the language and tone used by Sheryl in her
post, and her half hearted attempt at an apology only made it worse.

Her apology, or rather her attempt to shift to the reader any blame
for discomfort, reminded me of so many of today's sports stars who
are caught with their pants down, figuratively or literally. (I live
in Minnesota, so the actions of certain football players are pretty
big news.) Rather than admitting that they were wrong, accepting
responsibility, and committing to not acting that way in the future,
they speak in the third person, use the passive voice, and apologize
not for their error, but only for the other person's discomfort.

To me, that is more offensive because the apologizer seems to be
implying that they are not at fault and only are apologizing because
the person that they insulted feels bad. Sort of, you shouldn't feel
bad, but I feel sorry for you because for some unknown reason you
obviously feel bad.

Most discussion lists to which I belong, including this one, are
moderated. And most moderators make a valiant attempt to filter out
personal attacks. That seems to usually happen in this list. Adam,
my vote would be for you to not publish posts which attack other
members of the list. I see no problem and much value in posts which
respectfully disagree with other members, but they must not stray
across the line of disagreement so that they become personal.

Steven Rothberg

CollegeRecruiter.com job board
http://www.collegerecruiter.com

<Moderator Comment>

Point well taken, Steven. Even though I've been doing this job for
some 6 years, I still make mistakes; moderating is continually
challenging, which is partly why it's so interesting. But it's
certainly not easy, and I totally understand and appreciate your
advice here.

Let me openly state that I take full responsibility for what is
published here, and that no one should point fingers at specific
LEDers. If anyone should be blamed, it should be me, and it's good
to get a lesson like this for me to learn from.

After re-thinking this, it would have made good sense in this case
not to publish Sheryl's contribution. I don't feel her response was
intentionally personal or adversarial, yet the tone (so often
misconstrued, or altogether missed, via the written word) could
certainly be interpreted as tending toward those characteristics.

But there's a slippery slope to this game. The more filtering I do
of posts, the more invasive my role becomes as moderator. Certainly
this isn't a problem with extremely negative posts -- in fact, it's
the definition of the moderator's job. But in professional forums
such as the LED I grant more leeway by the members to contribute
what they will. I give posters here much more freedom than I do on
other forums, especially if they have such a prolific record as
Sheryl's.

Sheryl Coppenger has had 70 posts published in the LED, dating back
to issue 757 (published in January of 2000). While not getting carte
blanche, Sheryl's posts definitely receive a degree of leeway; when
I read her contributions they are more likely than not to be
published. This is simply because of her great record here, along
with my earned respect for her knowledge and the confidence I have
in Sheryl improving the forum by her postings.

I will continue to work hard at this, and no doubt, continue to make
mistakes. As I said, it is challenging, but I don't mean to make
this any sort of excuse -- more an explanation of the thinking that
goes on "behind the scenes."

My goal is always to maintain a professional forum, but a free and
open one, where any kind of opinion can be expressed, so long that
it is impersonal, professional, and on-topic. Whether this means I
must publish contributions that negatively reflect on me, or the
LED, or things I have investment in, should be irrelevant, and
that's the fine line I'm treading when I begin moderating more
aggressively.

Here the right metaphor may be the "edge of the wedge", or the
camel's nose under the tent, for once I start filtering posts based
on tone, then maybe I'll be tempted to filter based on personal
inclination, and before you know it the tent is blown off the ground
and we have a completely different forum.

I'm exaggerating here, but the point I'm trying to make is that as
my moderating becomes more hands-on, the LED becomes more
"constructed", more conceived, and may tend towards self-interest. I
undertake a responsibility here to leave things as they are, to the
largest extent possible, in order to facilitate an open exchange.
Yet I also have a responsibility to keep things professional and
impersonal, and I acknowledge that I tripped up there.

And sorry for the lengthy response, just trying to communicate some
thoughts. Again - thanks to Michael Linehan and Steven Rothberg for
the concern and reminders. These are important ethical concerns that
need to be acknowledged, both by posters and moderators.

Best wishes,
adam


------- new post - same topic -------

From: Salem Kashou
Subject: Learning

The responses posted in 2071 were good examples of what I was
expecting. The discussion to help "improve this forum" was ignored
while the question itself was dissected.

For instance, Beth said "Sorry, Salem, but there really isn't any
consensus, which is one of the really cool, albeit frustrating,
things about the web." Sorry, Beth, my concern was specific to this
well-founded Digest only, not the universe of knowledge.

Secondly, was Sheryl "...IMO if a beginner can't get anything out of
the discussion here maybe he should find a newbie forum someplace
and come back when he's "grown up"..." Typical, Ad hominem and a
waste of time.

Is anybody out there brave enough to tackle the issue, with vision?
If not, don't repsond. If the concern is moot, don't respond. If you
have something that might help pull this information together,
respond.

Salem Kashou, Marketing Manager

Kangaroo Brands, Inc.
www.kangaroobrands.com


==== BILLBOARD ===================================

From: Tom Anson
Subject: A twist on the Nigerian letter?

Hi LEDers,

I just received a rather strange email.  My first thought was that
it was just another twist of the Nigerian letters, but it doesn't
have the normal markers.  I did a Google search on the phone number
and came up with another person asking about an virtually identical
letter dated a few weeks before.

Here's the email:

--------------------
My name is Mrs. Marie O'Sullivan. I am a dying woman who had decided
to donate what I have to you for charitable purposes. I am 70 years
old and was diagnosed for cancer (brain tumor) about 4 years ago,
immediately after the death of my husband, who had left me
everything he worked for. I have been touched by God to donate from
what I have inherited from my late husband to the you for solely for
charitable purposes, rather than allow my husband's relatives to use
his hard earned funds for ungodly purposes.

I will be going in for an operation very soon, and i pray that i
survive the operation. I have decided to WILL/donate the sum of
$1,500,000 (One million five hundred thousand dollars) to you for
the good work of the lord, and to help the motherless, less
privileged and also for the assistance of the widows. At the moment
I cannot take any telephone calls, due to my recent ill health, and
i have been restricted by my doctor from taking telephone calls
because i deserve all the rest i can get.

Presently, I have informed my lawyer about my decision in WILLING
this fund to you. I wish you all the best and may the good Lord
bless you abundantly, and please use the funds well and always
extend the good work to others. Kindly Contact my lawyer through
this email address ( This email address is being protected from spam bots, you need Javascript enabled to view it ) or call him (+44
8707119040) if you are interested, so that he can arrange the
release of the funds ($1,500,000.00) to you. My lawyer's name is
Anthony Burnett. I know I have never met you but I have been
directed to do this by God, and i hope you act sincerely.
--------------------

Has anyone heard about this before?

Tom Anson
www.therapeutic-grade.com


------- new post - new topic -------

From: Marsha Kopan
Subject: Google

I spent a considerable amount of time last summer SEOing my
websites. I was quite pleased that both of them made it to the top
10 in Google in a very short period of time. Recently, one of my
sites has totally disappeared from Google and I haven't made any
changes to its content. I am baffled. Your wisdom and input would be
appreciated.

Marsha Kopan
www.execsecsrv.com
www.associationmanagementresources.com


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