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List Moderator:                     Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
February 6, 2006                      Issue #2090
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            .....IN THIS DIGEST.....


====== NEW =====================

        --== Rules for AdSense Referrals ==--

                ~ Dejan Bizinger
"Do you have a referral button for Google
Adsense on your web site?"

        --== Offshore Outsourcing ==--

                ~ Peter D'Aprix
"We are now global without a doubt. So where
does this leave the little guy?"


==== CONTINUING =================

        --== Secure Servers ==--

                ~ Tom Anson
"I was at a website last night, wanting to
buy a book..."

        --== Shopping Cart Abandonment ==--

                ~ Robert Bass
"...how do we know the destination until the
checkout page is reached?"

                ~ Don Baker
"Here's another research-based white paper
discussing retail-site conversions..."

                ~ Nick Usborne
"...you will always increase shopping cart
conversion by reducing the length of the process."


==== BILLBOARD ===================

        --== Phish Spam ==--
                ~ James Miller
                ~ Kenny Lau


========== NEW ====================================

From: Dejan Bizinger
Subject: New Rule for Adsense Referrals

Do you have a referral button for Google Adsense on your web site?
Then read further.

If you thought that you will earn $100 every time you send Google
one more Adsense partner and when they earn $100 you are wrong! You
saw this in your referral code:

----------------------
"When a publisher that signed up for AdSense through your referral
earns their initial $100.00 and is eligible for payout, we'll credit
your account with $100.00." *
----------------------
However, did you see this:

----------------------
* "An AdSense referral is counted when a publisher, who has never
previously enrolled in AdSense, creates an account and earns at
least $100.00 within 90 days of sign-up. The referred publisher must
be eligible for payment to qualify as a successful referral."
----------------------

With this new Google policy not many people will get their well
deserved $100.

Let's face it. How many web sites earn $100 for 90 days via AdSense?
Even some of high-profiled bloggers claim that they earn $100 per
year!?

What do you think about this new rule?

You can read discussion about this at:

Best regards,

Dejan Bizinger


------- new post - new topic ------

From: Peter D'Aprix
Subject: Off Shore Outsourcing

Dear Adam and other LED readers

I am working my way through "The World is Flat" by Friedman. It
would appear that those of us who do not adjust to and embrace
outsourcing a certain amount of work to highly skilled but cheaper
labor in countries like India and China will fade away like
dinosaurs. Unless we bill our work at 20¢ on the dollar, we will be
undercut on pricing. At the moment, he suggests, that is restricted
to the programming and engineering rather than the creative / design
/ branding aspect of most work but in time these countries will eat
away at even that.

Just how much this affects the single web designer wearing many hats
has yet to be addressed. I have many more pages to work through, but
in today's rapidly changing world where even your tax accountant may
well be outsourcing your tax returns to India to focus on your
investment portfolio instead, this is the looming reality.

So how do we stay in business? How do we compete with highly
competent programmers who can live in India on $100 a day? How do we
make use of this resource on a smaller scale than giants like AT&T
and the like? How do we even figure out who to outsource to? Hardly
a question of sending for the Calcutta yellow pages or answering
spam from such countries touting cheap programming.

Some Indian programmers and entrepreneurs have contributed to this
Digest in the past as have others from many countries all with
something interesting to contribute. We are now global without a
doubt. So where does this leave the little guy?

Has anyone of you outsourced any part or all of your projects to
Indian, Chinese or companies from other parts of the world who can
do the job for less? What have been your experiences? How have
communications worked or not worked?

We know the technology of communications allows the transportation
of digital files seamlessly even allows someone at a computer half
way around the world to log in and do their work on our own
computers, but the communications of ideas and concepts that have
cultural and ethnic differences even if a common language is spoken
are not always so successful. If good experiences, how did you find
the companies involved?

While language can be an issue, I have found the English spoken by
those educated in English as a second tongue frequently far more
perfect in the language than the slang that passes for English in my
home town here in California even if spoken with an accent. And as
for politeness, no comparison. But who to pick and for what part of
a project?

Big companies will always be able to connect with the top people in
other countries. But for us small sole proprietors or even small
shops, where do we go? All and any input would be welcome.

Peter D'Aprix - Visual Communications


======== CONTINUING ===============================

From: Tom Anson
Subject: Secure servers

This isn't really on-topic, and this is probably not the right forum
for asking this, but this discussion of security issues reminds me
of a question that has been bothering me. To whit:

I was at a website last night, wanting to buy a book.  The site made
claims about encryption and security measure (technical stuff that
I'm only vaguely familiar with the language of -- I have no real
idea what it means), but when I went to the order page (even where
the credit card information was collected) the URL was http://~, not
https://~; nor was there any other indicator that the page was
secure.

I closed out of the page without placing my order.  Was that the
right thing to do? or can there be encryption and stuff on a page
without the https://~ in the URL?

Tom Anson

Anson Aromatic Essentials


------- new post - new topic -------
From: Robert Bass
Subject: Cart abandonment

> When I shop, I like to know what the price is
> BEFORE I go through the shopping cart nightmare.
        - Nancy Cardinali, LED 2089

That would be feasible on sites where the purchaser buys one or two
items for delivery in the USA, but I can tell you it is not feasible
on sites whose average purchase is 15 or more items and shipment is
often to foreign countries.

In the business I am in, both myself and my competitors routinely
take orders for many different items, the shipping cost is
calculated on weight, destination, and product value.  At least 25%
of my sales are out of the country, although the weight stays the
same the insurance and freight vary widely depending upon final
destination.

And how do we know the destination until the checkout page is
reached? We don't, and only at that time can our system calculate
postage etc.

Robert Bass, Webmaster


------- new post - same topic -------

From: Donald Baker
Subject: Cart abandonment

Here's another new, research-based white paper discussing
retail-site conversions, called "Merchant Conversion Secrets," from
MarketLive. It's pretty detailed for a free report, with a number of
charts and some good real-life examples. They ask for the usual
contact info before directing you to the download page.


Don Baker
NSI Partners


------- new post - same topic -------

From: Nick Usborne
Subject: Cart abandonment

> IMHO, the best way to increase conversions
> is to provide all the information up front so
> that by the time the user gets to the checkout,
> the decisions to buy or not to buy have already
> been made.
        - Mark Roberts, LED 2089

I think Mark is right. Certainly, one of the principal reasons for
shopping cart abandonment is the surprise you get when faced with
the total cost - purchase price, plus taxes where applicable, plus
handling fees, plus shipping costs.

This why "free shipping" is such a powerful incentive. It removes
the "bad surprise" element form the shopping cart, and also makes
people feel they are getting a good deal.

>From Amazon.com downwards, many online retailers now offer free
shipping if you reach a certain purchase price threshold. One thing
to remember, if you do offer free shipping on purchases over $35,
for example, TELL people early on. I was at one store recently and
the first I knew about the free shipping offer was when I saw the
zero shipping cost within the cart itself. That's a wasted
opportunity.

Beyond that, out test data continues to show that you will always
increase shopping cart conversion by reducing the length of the
process. Minimize the number of pages involved. Minimize the number
of questions you ask. Minimize the amount of information you ask
for. A shorter process will always help.

Best wishes,

Nick Usborne


==== BILLBOARD ===================================

From: James Miller
Subject: Phishing & spam

I’m working on a story with respect to phishing e-mails.

I get about 400 a day trying to get my bank account details.
Interestingly they are only for two UK banks; Halifax and Barclays.
When e-mails from one stop the other starts, which is another point
of interest.

I used to get loads for American banks, but I haven’t had any for
about a year now.

How many of these e-mails do people get? And who are they from?

By the way, I would never bank with anybody who was the target of a
lot of phishing e-mails.

James Miller

Daisy Analysis:


------- new post - same topic ------

From: Kenny Lau
Subject: Fighting spam & phishing

When I receive Nigerian scam email, I make up a fake identity for
myself and "play" the game with the scammer, asking them a question
or making them do something per email I send to them (at drawn out
intervals of an email every few days), such as asking them to send
or email some form of identiy document, etc etc.  At the end of the
game, I send them a copy of a closely similar Nigerian email asking
them whether the sender is one of his / her relatives!

If there are more people "scamming" them in return, these low-life
scammers' time may be wasted to the point that they will drop out
from this much-hated type of business because they will have to
spend much more time sifting out who is and who is not duped by them.

Kenny Lau


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