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List Moderator:                     Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
March 21, 2006                         Issue #2121
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            .....IN THIS DIGEST.....


====== NEW ======================

        --== To Bounce or Not To Bounce ==--
                ~ Scott Marino


==== CONTINUING =================

        --== And Now For... Paperwork ==--
                ~ Rob Bishop
                ~ Chuck Hiatt

        --== Email List Services or Software ==--
                ~ Anthony Kirlew
                ~ Rick Gortatowsky

        --== URL Naming ==--
                ~ Mike Banks Valentine
                ~ Scott M. Stolz


==== BILLBOARD ===================

        --== Have I Been Scammed? ==--
                ~ Bev Hanna

        --== 301 Redirects ==--
                ~ Viggie Bala


=========== NEW ==================================

From: Scott Marino
Subject: To Bounce or Not to Bounce

Here's a new topic...

We all get spammed, some worse than others.  On a slow day I get
10,000, on a busy day, it hits almost 20,000. The volume comes
because some spammer thought it would be a good idea to take a name
list, and pair it to the @domain.com part of our name to try to get
an e-mails to everybody. Now we get hundreds of the same e-mail
every time they send it.

I have a catch-all e-mail that captures these and sends them right
to the trash. The negative effect is that they are impacting the
server when the e-mails arrive, which is generally in large bunches.
I know there have been threads on how to combat spam and there are
some people on this list that are well versed in the subject.

The questions I pose is ... Should I start bouncing these e-mails or
continue accepting them and deleting them?

Scott Marino


======== CONTINUING ===============================

From: Rob Bishop
Subject: Paperwork

> Just wondering what other folks out there are doing
> about all the paperwork that their business generates.
        - Nancy Schettler, LED 2120

Nancy;

Great post. Thanks.

I work hard to be a flexible boss and allow people to work in the
way which each individual is comfortable. I still have one staff
member, that gets an email, prints it out, reads it, and then
replies back. ( I find that odd ) I personally feel this is a waste,
but I try not to micro manage. ( I really try )

For my staff who submit to my badgering, we have set up forms on our
website, which only our staff have access to. These forms broadcast
the information to the people who need it ( accounting, shipping,
ect ) as well as automatically sign these clients up to our
newsletter. ( we do ask if it is okay - so it is opt in) This could
be as simple as a general inquiry, right up to an order.

For me this accomplishes several things;

- I can set the form to reject the info if an employee would like to
save some time ( cut corners ) and not enter the info we need

- I can include scripts on screen for staff to remember simple
things like saying thank-you and asking additional questions

- the info is only entered once ( worst case someone has to cut and
paste it in to shipping software ) and finally

- we find that there is little that slips through the cracks,
because a duplicate did not get in to a paper inbox, or a paper clip
stuck two forms together.

We now have paper forms for only one staff member who just does not
want to advance.

As far as back up goes. We have a central server in the building (
does not host website ) that has removable hard drives. These are
swapped out every couple of days, and stored off site. It is simple.
Cheap. And is run at night when nobody has to sit and watch it
finish. I am sure there are better solutions, but we have tried
several like online backups, tape drive and such, but this works for
us.

Bear Hugs

Rob Bishop

Binkley Custom Products
www.customplushtoys.com


-------- new post - same topic --------

From: Chuck Hiatt
Subject: Paperwork

Nancy:

In 2003, we wanted a paperless office but didn't know where to start
so we used a consultant to walk us through the process. It was worth
every penny. Since installation and training have been completed,
our productivity has increased 68%, labor cost is down 18% and our
net profit margin increased by 8.5%. The total cost was about
$38,000 and it paid for itself in 3 months.

We addressed the issue three years ago and solved it by
incorporating dedicated document scanners and optical storage. We
have 2 employees that do nothing but scan documents all day long.
Every piece of paper that comes into our office is scanned and
electronically filed and is then shredded. This includes orders,
quotes, letters, receipts, faxes, handwritten notes,
emails...everything.

As a document is scanned into the system, it is assigned to the
correct customer or internal file and a copy is also stored in a
searchable database. We have optical storage onsite and back-up
every night to an offsite dedicated server. Our office is as
paperless as you can get. I can locate any document of any age in
seconds. The only originals that are kept on file are contracts and
employee records.

There are many companies offering document handling solutions. It
might be worth having someone come out and evaluate your needs.

Chuck Hiatt

Promogear.com, Inc.
www.promogear.com


-------- new post - new topic --------

From: Anthony Kirlew
Subject: Email lists

> ... I need to be able to upload a list of emails, the content
> of which may change slightly each month as [newsletter]
> members enter and leave...
        - Tom Connelly, LED 2119

Constant Contact (www.constantcontact.com) is a very effective
managed email marketing tool that does not cause any ISP conflict
because they own the servers and you are not sending emails using
your ISP.  They offer a free 60 day trial and then prices start at
$15.00 per month for up to 500 names and allow you to increase your
level of service as your list size increases.  I don't think there
is a limit on how many emails they will send, and also they have the
tools in place to make sure you are CAN SPAM compliant.

Best,

Anthony Kirlew

Web Traffic Team
www.webtrafficteam.com


-------- new post - same topic --------

From: Rick Gortatowsky
Subject: Email lists

Hi Tom,

Quite a bit of bulk mailing software ends up using your ISP's mail
server. What you want is a bulk mailer that has a built in SMTP
server. A excellent and very easy mailer that accomplishes just what
you want is called AutoMailer (http://www.automsw.com/). Its free to
use for like 50 emails at a time or less. I would suggest purchasing
the full edition, its very affordable.

Automailer allows you to use your ISP's, Website(s) or internal SMTP
server. It will send both HTML and/or Text email. It uses a
extremely simple .CSV file to setup the mailing list so you can use
any spreadsheet software, a text editor, database etc. to do this.

Rick Gortatowsky


-------- new post - new topic --------

From: Mike Banks Valentine
Subject: URL naming

> I'd like to pose Chris's question to Mike and others again ...
> how important is the product name / keyword in the URL?
        - Tom Anson, LED 2120

Tom,

My previous attempt to answer the filename question still applies to
the way you have asked it. Filenames are "incrementally important"
and the efforts are "worth it" as part of a total SEO program. But
what I've often found is that developers dislike the annoyance of
URL rewrites to generate search engine friendly URL's and 301
permanent redirects to reroute crawlers, unless I can "prove" that
it is worth their time. Do a search, see where you rank and look at
those above you. Do they use keywords or product names in their
filenames? If so, then it must be worth the time.

Only you can determine what your time is worth and whether the time
invested will generate enough additional sales to pay for that time.
But to answer the final question of the three above - YES, filenames
*can* make the top 10 of SEO if you've already done the other
critical pieces and still need to notch up incrementally to beat
competitors in the rankings.

When I design an SEO program for clients I tell them *everything*
that can help them increase ranking. Filenames always make the list,
but may be at position 15 or 20 of things to implement for a company
that has done it all badly. If a developer or in-house webmaster
balks at filename changes, I've done my job by recommending it and
I'll let it go. If they come back later asking how to make further
improvements, I'll revisit the filename issue and whatever else
needs further attention.

On another issue - I navigated to one of your product pages and
noted that the shopping cart software in the cgi-bin generates the
product pages. Then clicked a link at random to visit a single
product page from within the list. That single product page is well
built and would probably rank well if it were accessible to search
engine spiders, but it is not a link that spiders can access the way
the page is generated. I thought it would probably show up in top
search results quite well based on page structure and filename. I
then went to your sitemap page and found that product page missing.

www.therapeutic-grade.com/products/singles/basil.html

I noted that your robots.txt file tells spiders to stay out of two
directories in the cgi-bin and don't know if that product page link
exists elsewhere, but it appears not to be accessible to spiders as
that page is not indexed at Google.

Type the query
"info:www.therapeutic-grade.com/products/singles/basil.html"
(without quotes) into the search box at Google and that product page
is not indexed. I suspect that to be the case with any others not
included on the sitemap as well. You'd do well to make sure all
products are either linked from pages outside the cgi-bin and
shopping cart software - or from the sitemap. If they're not
indexed, they don't exist to the search engines.

Mike Banks Valentine
http://realityseo.com


-------- new post - same topic --------

From: Scott M Stolz
Subject: URL Naming

I have noticed that in the short run, having descriptive names in
the URL tends to help Google AdWords figures out what your page is
about and show more relevant ads.  But I've also noticed that over
time, Google AdSense tends to figure it out based on what ads people
are clicking on anyway, but that takes a bit of time sometimes.
With Google AdSense, it does help Google serve more relevant ads
which increases your click-thru rate and income.

As far as the Google search engine goes, it is not vital that
keywords be in the URL.  In fact I have some high ranking pages that
are data driven with generic terms in the URL (e.g.
travel/content.asp?article=42 or worse
default.asp?action=Visit&iCat=575&iLink=2413), yet show up highly in
the search engines.  Why?  Well, quality content and incoming links
from quality sources.  But, I'm sure it doesn't hurt either.  And it
does make it easier for people to type in than some cryptic looking
URL.

Ironically, I spend all my time generating good content people want
to view instead of following SEO practices (and even going against
common SEO advice) and yet we rank in the top 5 or 6 in Google,
Yahoo!, and MSN in important keywords.  And by 5 or 6, I mean links,
not pages. We're on the first page of the search results.

It is true that you can do some SEO tricks to get yourself in the
top rankings, but if you don't also have good content, you will get
rotated out or worse, get delisted.

One thing to note that I didn't know is that certain things are
prohibited in URLs by certain search engines.  For example, Google
will not index any page with "id=" in the URL.  But "article="
apppears to be okay.  We recently had to change the URL structure of
certain pages because Google would not index them because of the
"id=" issue.

So you do have to watch what you put in the URL and it does help you
(assuming the terms you use are relevant and you have quality
content).  But the URL is only one small piece and is not vital in
our experience.

Scott M. Stolz
http://www.caribbeanchoice.com/


==== BILLBOARD ===================================

From: Bev Hanna
Subject: Scam or legitimate business?

Yesterday, I was called by a company purporting to be representing a
respectable internet marketer from whom I had recently purchased an
e- book.  They offered a one-on-one mentoring program, promising
close monitoring with lots of help, assignments and accountability.

They had all my contact information from the site where I had
purchased the e-book, so naturally, I assumed their claims were
backed by the marketer in question, who is someone well-known and
respected.

I went ahead and bought the mentoring package to the tune of
$3,000.00, assuming that this was a legitimate upsell.  It was a
difficult decision to make, as my total income last year in my
business as an artist was just over $5,000.00, but they said they
could help me learn to make at least $4,000.00 per month.

When I opened my e-mail this morning, I received a message from the
marketer from whom I had purchased originally, saying that this
company has a terrible reputation and that on no account should
anyone have anything to do with them.  I have no idea how they got
my information from this purchase, but they had everything correct.

Does anyone know anything about Empire Marketing, Shanklin Group
International or ESM (Educational Sales and Marketing)?  Have I just
done something remarkably stupid?

Bev Hanna, S.C.A.
http://www.bevhanna.com


-------- new post - new topic --------

From: Viggie Bala
Subject: 301 Redirects

> I have understood that to make a 301 redirect
> my site has to be hosted on an apache server.
> Unfortunately (in this case) my site is on an ISS server.
        - Magnus Brattemark, LED 2119

301 redirect is not restricted to Apache server.  You can do it in
Windows IIS Server (it's IIS, not ISS).  But admittedly 301 redirect
is not as simple in IIS as in Apache.

I've searched "301 redirect in IIS server" in Google (without
quotes) and found many useful pages.  Only particularly useful page
is http://snipurl.com/nrfd [mcanerin.com].  To complete a 301
redirect in IIS you need admin access to the server.

If you don't have admin access to the server, you can still do the
301 redirect, but your pages need to run in ASP.  Step by step
details are at http://snipurl.com/nrf6 [seoconsultants.com]

Regards,

Viggie Bala

Helping Websites to Work
http://www.viggie.com


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