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LED Digest 2139: Designing & Slow Loading Sites Print E-mail

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List Moderator:                     Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
April 14, 2006                         Issue #2139
..............................................



            .....IN THIS DIGEST.....


==== CONTINUING =================

        --== Site Loading Times ==--

                ~ Tracy Coyle
"Designers that create sites with [slow] load
times...aren't doing their clients any good."

                ~ James Miller
"Not paying attention to loading times is
just sloppy."

                ~ Andreas Huttenrauch
"A site should be designed with the end-user
in mind. Not the designer."

                ~ Tom Anson
"...dial-up is not the enemy. Placing ourselves
in the center of design choices is."

                ~ Salem Kashou
"It seems there are a few types of webmaster:
the creatives and marketers."


==== BILLBOARD ===================

        --== The WayBack Machine ==--
                ~ Lee Roberts


======== CONTINUING ===============================

From: Tracy Coyle
Subject: Load times

> What a shock this morning when I looked at stats... that showed
> that 30.43% of visitors to [my new site] site were dial-up users.
        - Greg Watson, LED 2137

Imagine my surprise that some web designers consider 30% of
potential customers not important.  I use dial-up.  Despite the fact
that everyone I know complains that as an early adopter of
everything internet, I should have been on broadband a long time ago.

We have a home office, 80% of our time spent there, and an office to
see clients, 20% of our time there.  Broadband is not available in
our client seeing office - old area, old building, ornery landlords.
 So, I would have to maintain TWO accounts, one to access broadband
at home (at a cost of $60 per month) and one to access at client
office (at an additional cost of $20 per month) or I can keep my
dial-up service at $20 , use it both places and save the money.
Duh!?   95% of our internet work is email and court filings and the
speed is almost completely irrelevant.

I also design our websites (I have 6 sites I maintain) and load
times are less than 10 secs for 28k across the board.  Even those
sites that are heavily dependent on databases (www.dailyblognews.net
for one).  Designers that create sites with noticeable load times
even for broadband - even if it is only a couple of seconds - are
not in my opinion, doing their clients any good.

Tracy Coyle


-------- new post - same topic --------

From: James Miller
Subject: Loading times

Not paying attention to loading times is just sloppy.

I have broadband here in deepest Suffolk in the UK, but all I get is
a 500Kb connection as I'm just on the limit of broadband from my
exchange.  My son gets several times this in Winchester, which is a
major town of about 50,000 people.  So don't believe because someone
has broadband, they can download a large file in seconds.  But still
it's a lot better than dialup.

A few rules that web site designers should use :-

1) The most important is that if you can, follow the dear old BBC.
Their web site must be one of the busiest in the world and each page
is a separate HTML page.  No on-line database or complicated ASP
etc. means that there is much less handshaking before the actual
page arrives in your browser.

2) Compress graphics.  I've seen sites that use a 250Kb gif, when if
it was compressed it would be perhaps a quarter of this.

3) Use proper small images rather than large ones with a height and
width.  Some galleries do this and they are excruciatingly slow.

4) If you want a large image, put the small one in a web page and
ask people to click for the large.

5) Don't use complicated menus that need a whole load of unnecessary
junk to be downloaded from the Internet.

6) Keep pages reasonably small.  Don't have a long page that goes on
and on.

7) If you have a large PDF document on your site, put up an HTML
preview of some of it, so punters can check if they want to spend a
long time downloading.  I actually don't like PDF, as it's another
thing for the punter to install.

8) Avoid Flash.  Never seen any point to it anyway, as it just
annoys clients.

But above all keep things simple, even if this means a few more
pages.

James Miller

Daisy Analysis
www.daisy.co.uk


-------- new post - same topic --------

From: Andreas Huttenrauch
Subject: Loading times

> Ok, so you "only" have 70% high speed user access, that's
> an overwhelming majority... the relatively few dialup users
> will just have to get used to waiting longer for pages to load.
        - Mark Whitman, LED 2138

I disagree with Mark's opinions on loading times.

If 30% of visitors are on dialup, that means you could increase site revenue
by almost 43% simply by catering to these users.

Same goes for lower resolutions. Is their money not good enough?

Furthermore, as broadband and low resolutions are shrinking, their
counterparts in mobile devices are coming in strong. Slow connections and
low resolutions will not get "extinct" for a very long time.

A site should be designed with the end-user in mind. Not the designer.

Andreas Huttenrauch

Globi Web Solutions
www.globi.ca


-------- new post - same topic --------

From: Tom Anson
Subject: Loading times

Hi all you fellow LED-ers.

I'm really not surprised at all that Greg Watson (LED 2137) found
that such a high percentage of his site visitors (30.43%) were still
on dial-up.  And, while it is true that this still leaves about 70%
who are on high speed (as Mark Whitman points out), depending on
your market, it might not be wise to be as dismissive as Mark seems
to be.  Dial-up may go the route of 640x480 screen resolutions and
14.4 modems (and other dinosaurs), but you need to know your market.
 Not everyone has the option to have state-of-the-art internet (as
Carrie Cassidy pointed out).

And, as Lee Roberts noted (LED 2138), many adults access the
internet during the day from work.  For my website, a high
percentage of customers that come during the evening hours are on
dial-up; most coming during the day are at work.  Even a lot of my
newsletter subscribers are having the newsletter sent to a work
email address.

While I don't think we should be enslaved to those whose set-up is
somewhat behind the times, there are a few things that can be done
for their benefit without constricting our design too much.
Avoiding tables (or at least defining the size of each element in a
table) and defining the size of graphics helps with loading times
quite a lot (I've been told).  And, as Carrie noted, keeping the
number of clicks required to accomplish a task to a minimum is a
great idea.

IMHO, dial-up is not the enemy.  Placing ourselves in the center of
design choices is.

Tom Anson

Anson Aromatic Essentials
http://www.therapeutic-grade.com/


-------- new post - same topic --------

From: Salem Kashou
Subject: Loading times

Hello Everybody!

Lots of smart points regarding loading times and viewer effect. It's
also smart to consider the flipside: the webmaster.

Most sites load slowly for a few reasons, but mainly due to images
and over-coding. Depending on circumstances, there should be careful
consideration to all causes. Over the years I have observed that
many successful enterprises use less images, while image placement
becomes more strategic.

My main point: If a site has fewer images, it should be easier to
maintain, which saves the viewer loading time and, webmaster
image-editing time (those billing by the hour will have to spend
more time doing other things to spur client ROI). What this leads to
is the inherant benefit of having more text (SEO) and, bear with me,
a reduction of image-stealing, the concern du jour.

It seems there are a few types of webmaster: the creatives and
marketers. Assumptions: The creatives are images-heavy and not
always text-conscious while the marketers are search-aware, code
heavy and use a google-esque appearance.

Based on these assumptions, who do you think is best suited to
increase traffic / money? The answer should help guide loading time
concerns.

Happy Easter!

Salem Kashou
http://www.portioncontrol.com


==== BILLBOARD ===================================

From: Lee Roberts
Subject: WayBack

> The Wayback Machine located at Archive.org only shows
> changes to the home page. It only shows the major changes.
        - Lee Roberts, LED 2137

Perhaps I should clarify myself.  I gotta do that once in awhile
anyways.

"It only shows the major changes" refers to changing a word or
sentence compared to changing a paragraph or more.  You could change
the spelling of a word and that wouldn't or hasn't reflected in a
change.  Changing a sentence hasn't resulted in an asterisk either.

But then that's my experience.  If anyone has found a different
experience I'd be joyed to learn of it.  Thank you Bob for requiring
me to clarify my position.

While Bob Goldman says he has internal pages indexed by Archive.org,
I've never seen a site where this has happened.  That of course
doesn't dispute Bob's correction.  I would like to see this, not to
dispute but as a curiosity.

Sincerely,

Lee Roberts
http://www.roserockdesign.com
http://www.applepiecart.com


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