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List Moderator:                     Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
..............................................
May 3, 2006                        Issue no. 2152
..............................................



            .....IN THIS DIGEST.....


==== CONTINUING =================

        --== Google Rankings - Are They Fair? ==--

                ~ Mike Banks Valentine
"Ranking and fairness can be quite a convoluted
discussion..."

                ~ Brent Duncan
"...learn all of the factors involved with getting
a favorable ranking..."

                ~ Steve Pronger
"In a commercial, competitive environment
what exactly is 'fair'?"

        --== Marketing ==--

                ~ Bonnie Jo Davis
"...compile this information into a series of
articles and submit them around the web."

                ~ Tom Anson
"The best answer for your website is to go
ahead and change it."

        --== Billing Your Time ==--

                ~ John Smart
"...make sure that you cover all bases when planning!"


==== BILLBOARD ===================

        --== Country Specific Domain Extensions ===--
                ~ Michael Linehan

        --== Throwing Down the Gauntlet - Test Site ==--
                ~ Salem Kashou
                ~ Eva Rosenberg
                ~ Kris Driessen


======== CONTINUING ===============================

From: Mike Banks Valentine
Subject: Unfair Google

> I am doing a research paper on "Google Rankings: Are They Fair?".
> When I use Google "link: www.pointofsuccess.com" It shows
> numerous incoming links from a website called pmq.com...
        - Robert Winter, LED 2151

Reverse your search Robert. Do a "site:pmq.com pointofsuccess.com"
query at Google (without the quotes) and it shows you several pages
with that text used in links to PointofSuccess.com. While Google
only shows six links using that text on PMQ.com forum pages, there
may be multiple threads shown on a single page or someone from
PointofSuccess.com may have a link from their profile to that POS
site from PMQ and I wouldn't find it at all odd that they post often
from a site where their product is discussed so much.

Pointofsuccess.com doesn't come up in the top 100 search results for
"Point of Sale Software" or "POS software" - so they are hardly
ranking well or benefiting much from those PMQ.com links you found.
You didn't mention what search phrase you tested for in your
"unfair" ranking study - but it's pretty important to your argument
here. Does your "fairness" study have any connection to other POS
software vendors?

It seems an appropriate link from a pizza restaurant owners'
discussion board to the restaurant "Point of Sale" (POS) software
sold by PointofSucess.com and I found links from other restaurant
discussion boards as well.

Whether all of the posts are legitimate or planted by Point of
Success is open to discussion - but looking for "fair" ranking is
going to lead you down some odd paths. Link spamming is not at all
unusual and can be abused by aggressive webmasters posting
maniacally at discussion boards around the web.

I've also seen link spamming in forums done by bad guys badmouthing
companies because they feel they have been wronged by that company -
or worse, because they are attempting to extort money from
legitimate companies in order to stop the negative talk. Some forums
have been built entirely for this purpose. I've been hired by a
couple of companies to help their business web sites outrank
negative link spamming in search results for their company names or
domain names.

On the other hand, I wouldn't find it at all unusual for any product
to be discussed widely (and linked to) by industries it is used by.
The comments I looked at briefly were positive and supportive of the
POS software company.

Ranking and fairness can be quite a convoluted discussion that leads
you from shades of gray to serious black hat SEO by professional
tricksters out to dominate a profitable search phrases. Bad guys
don't play fair though and it's very easy to find them in every
industry. But in this case, the PMQ - POS issue appears to be a
decent software product being discussed legitimately by the industry
that uses it.

Mike Banks Valentine
http://realityseo.com


-------- new post - same topic --------

From: Brent Duncan
Subject: Unfair Google

Robert,

Have you considered that the number of links might be only a single
factor in a multi-dimensional and dynamic formula? You might find it
useful to learn all of the factors involved with getting a favorable
ranking, then analyze your subject site against those factors to
determine why your subject site achieves various rankings on
different search engines.

You may find your subject site is optimization-rich in other areas,
offsetting what you seem to be saying is a weak factor.

Brent Duncan

RealMarCom: Build Profitable Relationships
http://www.realmarcom.com


-------- new post - same topic --------

From: Steve Pronger
Subject: Unfair Google

Hi Robert,

In a commercial, competitive environment what exactly is "fair"?
Outsmarting your competitors isn't necessarily "unfair". It might be
to them, but hey, this is business. Perhaps it would be more
appropriate to ask "is it ethical?"

In the case of pointofsuccess.com I would say yes. You are simply
looking at a well optimised and linked site. They rank #1 for "POS
restaurant software" and that is no accident. Yes, the links from
pmq.com (a forum dedicated to pizza restaurant owners) do figure in
those search rankings but there are many other factors at play here.
And given that those PMQ links are all from the same domain and
contain no anchor text they probably do not contribute all that much
to the rankings, at least in regard to sheer numbers.

I had a little trouble finding the URLs on some of those link pages
as well, but I did find this one in Google's cache:

http://snipurl.com/pynn  [Google cache]

If you read the post you'll see it's a personal recommendation for
pointofsuccess.com from a restaurant owner. Nothing unethical about
that. Most people get links from forum posts by including their URL
in their signature. Nothing unethical about that either, as long as
it's done in an appropriate manner. But in this case
pointofsuccess.com earned a link by simply by having a good product
and a satisfied customer. Thus ensued a long discussion from other
restaurant owners and the links grew. There's a lesson there for all
of us. Rather than a "poor quality link" as you're suggested, it is
in fact just the opposite.

> Can one of the "SEO gurus", please explain how this
> is happening? I tried contacting Google but got nowhere.
        - Robert Winter, LED 2151

If Google had to answer every question on "why does this website
rank well but mine doesn't?"... well, it's just not practical is it.
They just don't have the resources to answer that question for you
or the gazillion other webmasters who want to know the same thing.

Steve Pronger
http://www.stevepronger.com


-------- new post - new topic --------

From: Bonnie Jo Davis
Subject: Marketing

> We have been reluctant to change because our
> site has been quite successful. It requires scrolling
> and has all of the negatives that a site can have,
> but our business model is solid... Over the years
> we tried a variety of marketing services, none of
> whom provided any help.
        - Ben Sudduth, LED 2150

Ben,

You do have a great deal of good information on your site
[www.naturear.com].  Have you tried to compile this information into
a series of articles and submit them around the web?

Many people do this inexpensively and find it works great.  With the
aging baby boomers there must be a great deal of sites that would
print information about deafness and hearing aids.

Bonnie Jo Davis

Davis Virtual Assistance
http://www.davisvirtualassistance.com


-------- new post - same topic --------

From: Tom Anson
Subject: Marketing

Hi Ben,

The best answer for your website is to go ahead and change it.
Turning it into a well-designed website, with optimized copy, will
not harm any of the "completeness" or "amount of material" on the
site; it would, in fact, enhance those qualities, and make it all
much more accessible, as well.

If you make this site as good as it can be -- instead of keeping it
as is because it is so "successful" -- you can take advantage of
natural search (instead of just PPC), and you can work on acquiring
links from compatible websites.

If PPC is eating up most of your profits, I would have to question
how "successful" your site has been, as well.  If PPC is the only
way people are coming to your site, something is wrong.  And with
what hearing aids cost, if you can't make a profit because of PPC
costs, you're bidding way over your limit.

With an optimized website, people should be able to find you in
"organic" search.  Make sure you have your store location on the
site so people can find you in local search, as well.  You might
also want to get a Yahoo! Yellow Pages listing.  I've found that it
helps my other search engine results.

Of course, there are off-line marketing options, too.  Just be sure
to put your URL in the ad(s).

Tom Anson

Anson Aromatic Essentials
http://www.therapeutic-grade.com


-------- new post - new topic --------

From: John Smart
Subject: Time and billing

> After a recent bad experience... I am more inclined
> to go for billing by the hour - not for everyone but
> for clients who seem like they might turn out this way!
        - Veronica Yuill, LED 2149

Veronica (as usual) makes some very good points.

We give a quote, and stick to it - and that can cost us - make sure
that you cover all bases when planning!

I had an ex client take me to court over work not done. He had not
been specific in his requirements, and I had been way too nice (You
want it to do WHAT? Ok, I can do that). Anyway, he was upset, and
whilst the court saw clearly that I had done no wrong - I had done
wrong. In failing to communicate clearly with a client, I lost his
custom, his trust, and bad news travels 100 times faster and further
than good news.

I am now much more exacting with clients and write out EXACTLY what
I am doing for them. This easily adds an hour to the quote time, but
it pays dividends in the fact that we all know where we stand.

As for the 5 minute update, well, if we host the client, we throw a
few of those in. It is only 5 minutes (but they do add up!) and it
keeps the monthly income coming in! We have a new tool that we are
launching to rave reviews (Sorry - I have been reading books on
publicizing! I will try to bite my tongue!!). It simply takes a well
designed site, and converts it to a template site - giving the
client the cool look that they paid for, and the ability to handle
those 5 minute updates themselves. They can change page content -
titles, meta tags and more! It is a neat gadget. I know it isn't
ground-breaking, there are others out there - so you may want to
look into a solution like that. Then for an extra monthly fee, they
have the freedom to update to their hearts content!

John Smart, Technical Director
InternetDesign.com - A Human Touch in a Digital World


==== BILLBOARD ===================================

From: Michael Linehan
Subject: Domain extensions

> Can anyone tell me if I would be better off
> using "widgits-france.com" rather than
> "widgits.tv"... would the .tv have a negative
> influence on country relevance?
        - Ian Faulkner, LED 2151

People's expectation is run together as one word plus .com. If that
is at all possible, that is what I'd recommend, in spite of our own
name.

So it's a bit of a judgement call.  Imagine the phone call or the
networking conversation...

"That's widgits.tv."

"What?"

".tv"

"Ummm?"

"You know. Instead of .com, .tv.  There are many extensions."

"Oh. So .tv instead of .com?"

"Yes. That's it."

---- Not exactly how I want to make a first impression.

But the question isn't just about .com or .tv. If you want to be
country relevant, you're best with widgits-france.com.fr, plus
translating your site into French.

Many countries show much higher usage of their various local search
engines that even the country-specific branch of Google, Yahoo, etc.
To turn up in many of those at all, you need the country extension.
For others, ranking is raised by having the country extension.  And
many people (for example, in Europe) who do speak English prefer to
search in their own language.

Many layers to deal with if you want a real presence in those
various countries.  Just having widgits-france.com won't do it.

Michael Linehan

Marketing Alchemy
www.marketing-alchemy.com


-------- new post - new topic --------

From: Salem Kashou
Subject: Test site

> I propose that we put our money where are mouths are, set
> up a fictional web site, get it listed on Google, then make changes
> and see how they affect the positioning. A Google-lab test.
        - John Smart, LED 2151

I will contribute time and money. My first step as a self-declared
member would be to vote Mr. Smart as Project Manager.

The site could be named something like: BusinessPlanTestSite.com.
The "test site" itself would serve two purposes. The content of the
test site would be the project business plan (for us to follow,
assign tasks and results, etc) and it serves as the test site.

Does anybody like this idea? Is the explanation clear?

Salem Kashou
http://www.portioncontrol.com


-------- new post - same topic --------

From: Eva Rosenberg
Subject: Test site

This sounds like total fun! Count me in. How can I help.

And how about, as a theme, Snipe Hunting?

Best wishes

Eva Rosenberg, EA

Your TaxMama and author Small Business Taxes Made Easy
http://www.taxmama.com/AskTaxMama/book/


-------- new post - same topic --------

From: Kris Driessen
Subject: Test Site

Count me in!  I will contribute graphics, articles, links from
different websites, etc.

Kris Driessen
Quiltbug.com


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