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Home arrow Full Issues arrow 2006 archives arrow LED Digest 2226: Is Google Underestimating Fraud?
LED Digest 2226: Is Google Underestimating Fraud? Print E-mail
The click fraud issue reveals the crux: with such massive financial
incentives, Google faces a direct conflict of interest. Read on for more...


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List Moderator:                     Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
.............................................
August 16, 2006                     Issue no. 2226
.............................................



            .....IN THIS DIGEST.....


====== NEW ======================

        --== The Click Fraud Saga ==--

                <Moderator Comment>
"Is Google underestimating fraud?"


==== CONTINUING =================

        --== Hijacked by a Porn Site ==--

                ~ Liz Ross
"Once we contacted the ISP it was determined
this was one of their employees..."

                ~ John Smart
"Ahh hacking, such wonderful memories!"

        --== Site-wide Keywords & Include Files ==--

                ~ Ivan Jimenez
"...you'll want to take advantage of every
page in your website..."

                ~ James Miller
"The main trouble with keywords is that they
promote your view of the site..."

        --== Good Bot... or Not? ==--

                ~ Cheryl Berry
"Has anyone else ever heard of spoofing bots?"


==== BILLBOARD ===================

        --== Content Management Systems ==--
                ~ Nathan Brings


========== NEW ===================================

<Moderator Comment>

Greetings LEDer,

First came the report on "paid to read" gangs of clicking
fraudsters. Then came the settlement of two large class action click
fraud suits against Google and Yahoo. The stage was set for a
coalition, and the IAB and all of the large SEs were assembling a
united front. So one would hope, anyway.

Surprise! Google dropped a shifty move on the industry last week at
the SES conference... You can read about it here:
http://directmag.com/news/google_clickfraud_surprise/

The gist of it is that Google is already departing from the third
party monitoring services that are so linked with the industry. This
whole affair reveals much about business, power, and money.

Google is a business after all, and their AdWords and AdSense
programs represent very large incomes for the company. IAB and
PricewaterhouseCoopers released data on Internet advertising
recently: $3.9 billion in first quarter 2006. Google's share? A fat
58%.

With such massive financial incentives, Google faces a direct
conflict of interest between eliminating click fraud and hurting
their bottom line.

So what's Google going to do about the turmoil - be it real,
imagined, or somewhere in between? Detlev Johnson reported today in
SearchReturn that Google prepared and delivered a report "from the
stage at Search Engine Strategies last week [that] took panelists
completely by surprise - and without time to respond." Google called
the methodology of third party monitoring services "very, very
flawed."  http://directmag.com/news/google_clickfraud_surprise/

Detlev doesn't have today's copy of SR up yet, so I'm going to quote
a block from it here:

----------------
"Google stopped short of saying there was intentional wrongdoing,
but using a live platform without informing other panelists and
sharing the report ahead of time did not allow the proper discourse
about the problem as the room needed. Panelists could only offer a
delayed response after the chance to read the paper. The truth is
somewhere in between. What is true is that search engines take fair
measures against click fraud, and the problem is far worse than they
think.

"For example, Google produces a statistic that 800 clicks reported
as fraud converted at nearly the same rate as 24,000 clicks that
were not in dispute. A conversion does not automatically disprove
fraud. Conversion tracking may be designed to calculate signups, and
fake signup numbers can exceed what Google reports as fraud. The
most pernicious type of click fraud from PTR (Paid To Read) gangs of
clicksters is well suited for actually completing the signup
conversion process with completely fake information.

"The search giant either discovers bad clicks and doesn't charge the
advertiser for suspicious clicks - even those that lead to
conversions, or they wrongly assume a conversion is automatic proof
of a good click, even when it certainly is not. The thing about
conversion fraud is that it really is fraud. PTR users that take the
time to complete a form to show fake conversions are those that do
so specifically to fool the search engine. When calculated together,
these fake clicks and conversions at times can total to high click
fraud estimates that Google criticizes."
http://www.searchreturn.com
----------------

Is Google underestimating fraud? The SES incident makes me wonder if
"don't be evil" includes "don't be equivocal" in this case. If so,
that kind of closed authority is only going to widen the gulf
between publishers and the ad giant.

It doesn't just have to be about Google, of course, but they are
always going to be the poster child of the industry... and the most
influential.

-Adam


======== CONTINUING ===============================

From: Liz Ross
Subject: Porn Site Hijacking

> I opened the two [folders] and found a full blown
> porn site with thousands of links on my server.
        - Peter D'Aprix, LED 2225

Peter,

Many moons ago, we also had something similar, but not to the extent
it affected position. Our site had also been hijacked by  a porn
site.  The only way we knew this had happened were the "exceeding
bandwith" emails we were receiving daily.  For three days in a row,
we purchased additional bandwith to cover the problem. We were a new
site, adding material daily and were truly newbies to the internet.
After day three we knew we had a problem.

Once we contacted the ISP it was determined this was one of their
employees and the problem disappeared immediately.  Since the
problem disappeared nearly as quickly as it appeared, it did not
affect our position.  If it is determined that an ISP employee is
responsible in your case, you may be able to get the ISP to assist
with the correction at Google or have a nice talk with your attorney.

Hope this helps, Liz

Liz Ross
http://www.theperfectsolution.com


-------- new post - same topic --------

From: John Smart
Subject: Hijacked

Ahh hacking, such wonderful memories! Of course, when my interests
went that way - it was to see what those big computers could do from
my 16k computer with its 300bps modem <sigh>

We had an issue on an earlier server of ours that was a redeveloped
Linux Red Hat box (A Cobalt Raq Server) that had a security flaw in
the BIND area (okay, this is a little out of my league, my
understanding is that there was a hole in the DNS management that
allowed antisocials to put stuff on my server, even though they did
not have valid usernames or passwords).

Their software replaced every index.html with a much nastier
index.html. That was the week we decided that a tape backup drive
was worth the money.

The point of this is that it may not be a password hack, but of
course, it may be.. Peter, your name is not hidden, so did your
username and password consist of any / all of:

GourmetVoyageurs
Gourmet
Voyageurs
Peter

Etc - if so, could just be a lucky guess. Want to find out? Go to
Alta Vista (the seediest of the search engines) and search for your
old username and password - see if you find anything. If you find a
site / message board sharing that, then you know how they got in. Of
course, most hacks are not guesses / brute force.

Have you any upset (ex) employees? Did you complain strongly about
someone at your ISP? Do you have your password written on the screen
of your home PC, and have upset someone who has access t your house?
Did you misplace your Palm Pilot? Did you take your PC in for a
service (you can download programs that will show you all the
passwords stored on your windows PC - scary stuff)

And a note for everyone else - if you have a password area on your
server, or password access (ftp) to your server do NOT use:

Username: test
Password:test

Username domain.com
Password domain.com

You would be amazed how many places do that - it is the 1st thing a
hacker will try.  Stop reading this for a minute, and go and change
your password right now!

John Smart
InternetDesign.com - A Human Touch in a Digital World


-------- new post - new topic --------

From: Ivan Jimenez
Subject: Keywords

> Our web master wants to build an include file with
> our keywords in it and then the same keywords will
> be on every page. Will this be considered spamming
> or have a negative impact on our [rankings]?
        - Andy Johnson, LED 2224

Hello Andy,

Using an include file to paste keywords to every page of your site
is the equivalent of shooting yourself in the foot. Every page of
your website offers opportunities to introduce new keywords that
will attract targeted traffic to your website.

For instance, I am working on a project right now for a liquidator.
Suppose her general keywords were 'liquidation goods', 'surplus
goods' and 'closeout goods'. While those keywords would be suitable
throughout her site, we'd be throwing away extraordinary chances of
ranking well for keywords like 'surplus makita power tools' and
'liquidation costume jewelry' if I used the same (main page)
keywords throughout the site.

Andy, you'd probably be surprised by the sheer number of relevant
keywords people are using to search for the type of product(s) you
offer, outside of the super competitive terms like 'software',
'small business software', 'enterprise software', etc. Don't feel
bad, most website owners are! For obvious reasons, you cannot
optimize a page for 100 keywords without spamming and most
importantly, without being useful to the actual site visitor. It's
primarily for this reason that you'll want to take advantage of
every page in your website to offer valuable content while making
great use of your tags, source code and keyword choices.

Ivan Jimenez
http://www.smarterclicks.com


-------- new post - same topic --------

From: James Miller
Subject: Keywords

Whether it is considered spamming or not, I think it is pointless as
I don't think it helps at all.

The main trouble with keywords is that they promote your view of the
site and what your customers should be.  But how many of your
customers use your products in a way it was not intended.  One of my
products was written for a bookmaker and I have just sold several
copies to the US Army in Iraq.

Often setting up the list of keywords takes a great deal of
management time, as everybody argues about what should be on the
list and what shouldn't.  I was in one meeting which reminded me of
the discussions held in the Middle Ages about how many angels could
dance on the head of a pin.

Keywords also make all of your pages appear the same to the search
engines.  Now if you have a variety of products, this might mean
that someone looking for something you do sell, will end up on a
totally unrelated page.

So if you do use keywords they should be relevant to the page.  For
instance the Contact page on the site, should only contain the
keywords "Greenleaf Software contact", if it contains any at all, as
these words should be contained within the page.

I have always found that the best keyword pages are case studies,
where you describe how your products are used.  These are obviously
linked to the actual product pages, and your home page.  Again do
they need keywords.

James Miller

Daisy Analysis:
http://www.daisy.co.uk


-------- new post - new topic --------

From: Cheryl Berry
Subject: Good or bad bot

> I understand from our tech support that although
> the IP address looks like an MSN bot it can be forged...
        - Sarah Hayes, LED 2225

Sarah,

Is your site, bromleynet.co.uk, the one you blocked from MSN or was
it another?  I searched "bromleynet" on MSN and your site is number
one indicating that MSN still sees you.

Has anyone else ever heard of spoofing bots?  Is there a way to know
if a bot is a spoof or the real deal.  Is anyone else getting hit by
the Hotmail bot?

I regularly block IPs either at the firewall or in the Windows
security directory from site scrapers.  Would it be a crime to block
anything remotely related to MSN?  We have great visibility there
and surely don't want to shut the wrong door.

Cheryl Berry


==== BILLBOARD ===================================

From: Nathan Brings
Subject: Open source CMS

> What would you recommend as good picks
> for open-source [CMS] software?
        - Gwen Chambers, LED 2225

We actually just had a discussion about this -- see issue 2205:
http://www.led-digest.com/content/view/414/55/. The post from Nathan
Holley (first in the issue) has some good information about Joomla
and Drupal. Joomla actually runs the LED Digest site - check out how
Adam has configured things to get an idea of the possibilities.

Best of luck,

Nathan Brings


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