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LED Digest 2232: The Click Fraud Problem Print E-mail
An interesting analysis by David Yancey on the click fraud fiasco that is
currently shaking the advertising industry. How serious is it? Find out...

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List Moderator:                     Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
.............................................
August 24, 2006                     Issue no. 2232
.............................................



            .....IN THIS DIGEST.....


======= NEW =====================

        <Moderator Comment>

        --== The Click Fraud Problem ==--

                ~ David Yancey
"We can confirm that clickfraud is a very
serious and costly problem..."


==== CONTINUING =================

        --== HTML Editor Recommendations ==--

                ~ Shaun Johnston
"...I prefer designing directly on the screen
using a graphical web editor."

                ~ Bruce Garrett
"Like others, I find myself hand-coding to
clean up the code."

                ~ Steve Pronger
"Small business owners are generally not
interested in becoming programmers..."

                ~ Mark Whitman
"Forget the nonsense about search engines
not liking tables."

        --== Rectifying DMOZ Listings ==--

                ~ Simon Grabowski
"They say it takes 2 weeks, but it may take
much longer..."


==== BILLBOARD ===================

        --== .htaccess and Rewrite ==--
                ~ John Smart


========== NEW ===================================

<Moderator Comment>

Greetings LEDer,

The following post on click fraud by veteran LED member David Yancey
appeared recently in Online Ads (http://www.o-a.com). I asked David
to re-post it here. Due to its length, I'm publishing it in 2 parts.
The second and final installment will be in tomorrow's issue.

I'd love to hear your thoughts on David's points and approach, and
on the click fraud problem in general.

Thanks,
Adam

----------------------

From: David Yancey
Subject: The Click Fraud Problem - Part I

We recently completed the Beta test for a new e-commerce site.  Over
a five month period, we gained first-hand experience with clickfraud
coming from Google's Adwords program and several other PPC services.
 We can confirm that clickfraud is a very serious and costly problem
for at least a percentage of e-commerce sites in sectors where
competitive pressure is intense.

I won't belabor the list readers with the months of painstakingly
detailed analysis we did.  But I will share the highlights and
conclusions, in the hope that our nasty experience helps others use
PPC and similar paid search services more cost-effectively.

First, look at incidental, "web overhead" clicks -- Cliff
[Kurtzman's] analysis showing bot-triggered and other incidental
useless "visitors" is informative [see
http://www.o-a.com/archives-frame3.html and click the "read
messages" button for the original post], but these sorts of clicks
constitute what I call "click noise" -- "traffic" that we simply
have to be smart enough to ignore, especially when quoting pages
viewed to advertisers.  Further, as Cliff says, this kind of
"traffic" can be expected to grow, as more spidering-type tools are
introduced.

We focused not on this "click noise", but on true "click fraud" --
since the site used for our test is new, and has the potential to
grow (as a business) rapidly, we wanted to understand quickly if it
was going to be susceptible to click fraud.  We therefore sent all
PPC traffic to dedicated landing pages, one for each ad class. Ad
class is our way of grouping text ads by ultimate target audience
micro-segments.  It's more involved than simply grouping the PPC ads
according to keywords, and somewhat complex to explain, but it's a
simple concept intuitively: if, of, say, 20 ads for the site running
at any one time, 3 are aimed at folks who like widgets that *they*
think will appeal to certain *other* people, then those three ads
make a "class".  "Ad classes" extend behavioral targeting theory a
bit, by aggregating ads by (hopefully) truer target criteria, to
simplify the analysis and planning and administration of aggressive,
large, PPC campaigns.

Anyway, the point is that we were very rigorous in tracking traffic
against PPC source, using specific pages for each ad class within
each paid source.   We were thus able to measure not only the number
of clicks, frequencies, and time-of-day, but the *comparative*
visitor behavior and ultimate conversion rates for each such
clickthrough. This means, for example, that we can see how alleged
visitors coming from Google "behave" as compared to those from other
sites, for the *same ad, at the same time of day*.

We also tried to be rigorous in terms of defining fraudulent clicks
as opposed to incidentally (ie, unintentionally) recurring clicks.
Differentiating among these is problematic, and I don't propose to
detail here how we approached it.  There are many solid discussions
of this analytical problem available online for those who wish to
learn more.  Suffice to say that we are 95% confident we can deduce
if multiple clicks from a given IP address are truly "fraudulent" or
not.

For competitive reasons, I will not say here how many clicks we
measured over the  Beta test, only that it was in the many
thousands. I should also add that we quickly eliminated AdSense ads
from our test campaign, feeling that these are much too fragmented
(in our specific categories) to allow qualified measurement.

Collectively, the Beta test showed that at least 30% of the Google
clickthroughs were fraudulent.  I say "at least", because I am sure
the fraudsters are several steps ahead of us (and Google, too) in
disguising the fraudulent clicks.  We are also very confident that
if we had allowed AdSense ads to stay in the test population, *and*
if we could be sure how to differentiate the bad AdSense apples from
the good ones, the overall fraud number might reach 50% or even
higher (in our case).

Why is the fraud count so "high" in this test?  Well, the fact is
that we don't really know if it *is* all that high.  Most people who
claim that click fraud is not such a big deal have no actual
statistically valid evidence to back their claim, in our experience.
 And those who say that Google is on top of this situation are
perhaps naive, technically.  Give me a large enough network of
zombies, a spider-generated list of sites displaying selected
AdSense ads, some targeting keywords, and one solid scriptwriter,
and I will produce many thousands of clicks from many thousands of
IP addresses in a few days. These will seem to come from all over
the map, but of course I would weight them so that most will seem to
be US in origin.  I'll also time the flow to match the proper
day-part in the US market.  And then I will switch the whole
operation to a different zombie network every few hours.  I'll
further slice and rotate my hired zombies across all the different
PPC sites where the targeted ads appear, knowing that it is certain
Google and Yahoo and MSN will never compare their raw clickthrough
data.

Believe me, folks,  tracking *all* the clickfraud is *way* harder
than you probably think.

David Yancey

Managing Partner -- 22Graphic -- http://www.tootoographic.com
CEO -- Adjunction LLC -- http://www.vivante.com


======== CONTINUING ===============================

From: Shaun Johnston
Subject: HTML editors

I hand code when I need to, but I prefer designing directly on the
screen using a graphical web editor. I use Namo WebEditor, which
costs around $80 -- see www.namo.com. It has most of the features of
Dreamweaver but in a simpler interface. Good manual. It has some
easy-to-get around quirks, but generally is very simple and easy to
use. We no longer use Contribute, we just get our clients to buy a
copy of WebEditor and show them how to stay out of trouble. Works
fine. I don't think you could do that with DreamWeaver.

Shaun Johnston
shaun, nycgetaways.com


-------- new post - same topic --------

From: Bruce Garrett
Subject: HTML editors

> I'd imagine that most people who tag by hand
> would disagree with that process being
> "incredibly laborious and time-consuming".
        - M. Whitman, LED 2231

I'm one of those folks who uses Front Page, not because I like it
but because my clients want the ability to make changes to their
websites and are comfortable with Front Page.  My dislike stems from
all of the extraneous code Front Page inserts.  Like others, I find
myself hand-coding to clean up the code. It is not hard and it does
take a little more time but I feel it is worth it.

I also subject my code to the W3C validator
http://validator.w3.org/.  The validator works well with the
exception of some java script.  Does hand-coding and W3C make a
difference for search engines, load times, etc.?  I'm not sure but I
personally derive a sense of satisfaction when my code "passes."

Bruce Garrett
www.archive-cd.com


-------- new post - same topic --------

From: Steve Pronger
Subject: HTML editors

If we go back to the start of this thread Richard Majewski asked
[issue 2228] for advice on an alternative to Dreamweaver because he
was having trouble mastering it and desired something easier to use.
I think it's a pretty safe bet that learning HTML and hand-coding
his site is not what he had in mind.

Richard is typical of most small business operators. They have a
business to run. A website is just one method of driving customers
to their business. Small business owners are generally not
interested in becoming programmers or web designers. Sure, some are
more IT savvy and will take the time to learn new skills. Most
won't. They are more concerned about whether their website is
contributing to the bottom line of their business results, rather
than the tools used to create it.

Web designers tend to forget that what's important to them isn't
necessarily important to small business owners. You might think that
"stripping out code" is a priority. Small business owners are more
concerned with generating a profit.

Richard, I think someone recommended XSitePro. I'd recommend you
give it a try as well. It's nowhere near as flexible as Dreamweaver
but is much easier to learn. DW is a great program. For sure, it
will produce cleaner code and make faster loading pages. The split
screen will allow you to learn HTML basics as you design. But
XSitePro focuses on marketing, SEO and monetization rather than Web
technologies. Here's a site I built with XSitePro:

http://www.hazelbrookhawks.com/

This was a site I did for my daughter's soccer team. It may not be
the cutting edge in design but it only took a few hours to put
together. Being a freebie, that was important. It gets the job done
and the club are quite happy with it. It's also generating much
needed income for the club with the AdSense ads. XSitePro has easy
integration of AdSense and affiliate programs.

Steve Pronger
http://www.stevepronger.com


-------- new post - same topic --------

From: Mark Whitman
Subject: HTML editors

> We use Note Tab Pro not only to create sites now, but we use it
> because it is one of the most powerful software programs available.
        - Rod Aries LED, 2231

I second that - if you want to code by hand Note Tab Pro is the way
to go. Been using it for many years, wouldn't consider anything else
- highly recommended.

> There is a place for hand coding, unfortunately it
> seems that often time that place is inflating egos.
        - John Smart, LED 2231

A few others... any time you want a high precision site that fits
together tightly like a puzzle, any time you want full control over
how your site looks, any time you do any type of coding (HTML is not
coding), any time you want a high end site, any time you get asked
by someone who uses an HTML editor to help get something to layout
properly because their editor won't do it, any time you want to
progress beyond template hack...

> A lot of scripts (php, asp, etc) create tables
> based on the data they get from a database.

PHP does not create tables, HTML does, and its power goes *far*
beyond linking to databases. I don't use ASP so I can't speak for
that but I assume the same applies.

> Also, if you nest multiple tables, being able to hand code
> can really help if you manage to confuse Dream Weaver,
> that said, you really shouldn't be nesting multiple tables!

I know CSS inside out but still find many occasions when using
tables and even nested tables is much easier than CSS for precision
layout. Forget the nonsense about search engines not liking tables.
If you know how SE spiders read a page (which requires understanding
HTML) and understand even basic SEO techniques, you won't be
penalized for using tables.

To me, the best use for editors is to help people learn HTML so they
can break away from the restrictions and frustrations of editors.

Isn't this about the billionth time this thread has come up? :)

M. Whitman


-------- new post - new topic --------

From: Simon K. Grabowski
Subject: Rectifying DMOZ Listings

> My site is listed in DMOZ in a different title
> than the actual title. I have noticed that same
> title is in Google and MSN search results.
        - Baruch Avraham, LED 2230

Baruch,

While minor impact cannot be ruled out, it is unlikely that the
title / description of your DMOZ listing had a decisive influence
over your Google and MSN rankings.

You can try to update your ranking with DMOZ:
http://www.dmoz.org/help/update.html

They say it takes 2 weeks, but it may take much longer unless you
use the tips found at http://www.corruptdmozeditor.com/ (sorry,
couldn't resist ;)

Fortunately there's something you can do yourself without having to
wait for DMOZ editors to act upon your changes.

Simply add the following HTML to between the < HEAD > and < /HEAD >
tags of your website:

<META NAME="ROBOTS" CONTENT="NOODP">

This tells Google and MSN not to use the DMOZ listing when showing
results. Yahoo currently doesn't support this.

Please note that it may take several weeks before Google and MSN
re-index your website and learn about this change.

Hope this helps.

Simon Grabowski
http://www.getresponse.com
GetResponse email marketing


==== BILLBOARD ===================================

From: John Smart
Subject: htaccess

> I really appreciate... the Google employee post by Brian White
> [issue 2227] "including a modified .htaccess using rewrite rules".
        - Cheryl Berry, LED 2231

Rewrite is a cool toy. I use it at internetdesign.com - the whole
site is completely dynamic, none of those pages really exist! They
are all database calls. Here is how I did it:

htaccess file:

RewriteEngine on

RewriteBase /

RewriteRule ([^.]+).[h|H][t|T][mM][lL]$ show.php?id=$1
[T=application/x-httpd-php]

The rewrite rule, removes the htm or html extention (so if you go to
index.htm or index.html you get the page not a 404) it then sends
the query to my shopw.php script with a GET call of:

/show.php?id=index (if they are looking for the index.html page)

.. show.php then takes care of calling the relevant data - or
making a 404 if there is no data.

Rewrite can do so much more, based on refferer you can send things
to different locations - used a lot for Google image searches.
Following the same chain of thought it would be possible to do all
sorts of things, from having a different site for Google and for
humans, or for searching for DSL or other reference to highspeed
connection on the identifier, and showing a much more multimedia
rich site to those flying at high speed.

It is best to play with this on a domain that is not live - when you
mess up your .htaccess, and trust me, you will! Any attempt to view
your site is greated with a server misconfiguration error (which is
plain ugly!)

Rewrite engine on gets things going, Rewrite Base sets the base path
for this to affect - I have it set as / because I want to rewrite
everything from the root up.

I realize this is a very brief over view, I hope it helps.

John Smart
InternetDesign.com - A Human Touch in a Digital World


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