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LED Digest 1923: Affiliate Dreamin' Print E-mail

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List Moderator:                     Published by:
Adam Audette                          LED Digest
adam,led-digest.com      http://www.led-digest.com
...............................................
January 25, 2005                       Issue #1923
...............................................


            .....IN THIS DIGEST.....


==== CONTINUING =================

        --== Dream Affiliate Programs ==--

                ~ Brad Waller
"AffStat just set up a really quick survey asking
affiliates to tell all."

                ~ Trevor Johnson
"...banking costs at both ends for direct deposits
can be prohibitive cross-border."

                ~ Ken Evoy
"...I thought I'd comment on a few of your points."

        --== Problems for Linkers ==--

                ~ Phil Tanny
"...if a site is useful enough to merit an outgoing
link, why not write an article about it?"


==== BILLBOARD ===================

        --== Dropped by Google ==--
                ~ Kathryn Martyn


===== CONTINUING =================================

From: Brad Waller
Subject: Dream affiliate

> Let's talk affiliate programs again. I am always looking out
> for promising vendors, but I pass up even vendors with great
> merchandise because their affiliate programs don't meet
> my standards.
        - Michael Martinez, LED 1922

What timing!  AffStat just set up a really quick survey asking
affiliates to tell all.  I think Michael might have been a bit more
comprehensive than they expected, but all input is wanted.  Here's
the information I got from them:

What do you think about the state of affiliate marketing? What is
right or wrong these days?

Opinions, ideas, complaints, suggestions and whatever else is on the
minds of affiliates (through 2/28/05) are being compiled. Share your
input for this report - it will be published in March and will be
made free to all.

No need to censor yourself - tell everybody what you truly think.

If you are interested, you can also include your name and URL(s) -
but that's totally optional. You can choose to be anonymous.

Have your say at http://www.surveymonkey.com/s.asp?u=51586820368

Brad Waller, VP Affiliate & Business Development
www.epage.com - Free Custom Classifieds
waller, epage.com


------- new post - same topic --------

From: Trevor Johnson
Subject: Dream affiliate

While I agree with Michael Martinez's comment that he wants direct
deposit of commissions into the bank accounts of affiliates by
affiliate programs, let us not forget that the internet is an
INTERNATIONAL medium, and that banking costs at both ends for direct
deposits can be prohibitive cross-border. (Too many merchants and
affiliates think the internet is all about the USA, ignoring the
remaining 95% of the world's population.)

To me a very useful feature that I seek in affiliate programs is the
option to receive commissions into my PayPal account. More affiliate
programs need to look seriously into this. It will even reduce their
own operating costs as the transaction cost involved in PayPal's
'mass payment' system is much lower than the cost of the stationery
and postage involved with posting cheques.

Trevor Johnson

Weight Loss, Dieting & Obesity
http://dietwords.com


------- new post - same topic --------

From: Ken Evoy
Subject: Dream affiliate

Hi Michael,

What a great post.  As a manager of a rather successful affiliate
program, one of the rare ones that has bootstrapped to play at the
highest levels with our own proprietary technology, and one who
relies 100% on affiliates as our ONLY marketing technique (aside
from increasing pure word-of-mouth from small business owners), I
thought I'd comment on a few of your points.  Naturally, those will
be the points we don't see eye-to-eye on.  ;-)

Let me preface my saying that I agreed with the rest of it, and
thought it was a brilliant distillation of what makes a great
program.  My comments are just the "managers" viewpoint to provide a
bit of counterbalance and in fact to support your really strong
points towards the end...

> 1) Selection. If you offer just a few products, I am not likely
> to join your program. I need a LOT of merchandise to pick from.

We pay a LOT of four and five-figure monthly checks, 95% based on
ONE product, Site Build It!.  While we do have a lot of lower-priced
products that build our credibility with customers who then go on to
buy our higher priced product, I would suggest that you modify this
"spec" to make an exception for companies with one EXCELLENT
product. At the end of the day, it's the QUALITY of the product, not
the QUALITY, that counts...  AND, of course, whether they can sell
it.  :-)

> 12) Let me frame your site. Many Web sites forbid people
> from framing their content... if you want me to sell your
> merchandise, you had better be flexible with me.

Although we actually go way beyond most of everything else in your
dream listing, this is one we don't do.  There are simply too many
people who do not have such noble intentions as you, Michael. Frames
can be used in a lot of ways that we would not want.  That is just
one reason. If you think this all the way through from the
merchant's viewpoint, you might change on this, depending on the
rest of a merchant's program's features. But this goes to control of
one's business and brand.  No serious, long-term-thinking merchant
SHOULD give on this point.

I hope you would not exclude a merchant just for this point, but if
you do, then it's a simple matter of "no fit" philosophically, and
that happens in business.  Fair enough.

> 13) Link back to my site on your sales page. It won't kill you
> to offer to send your customers back to where they came from.

Yes, it will.

We study user behavior, both in human usability studies as well as
in our own proprietary visitor pathway software (which we call
VisitorX and wrote because no one delivered visitor flow streams the
way we wanted).  It definitely DOES hurt.

Here's the basic way we see the affiliate model.  We are
partners-in-sales.  Affiliates PREsell and send us visitors. We'll
complete the sale.  Trust me to do my job.  But don't expect me to
start writing all sorts of code to provide dynamic links back to the
affiliate who sent us each of our hundreds of thousands of visitors
per day, only to damage our visitor flow to the sale.

Michael, I hope that you think this through from the merchant's
viewpoint and you might strike a more fair balance on this one. :-)

(Yes,  I like emoticons -- they soften what can otherwise be
perceived as unintentional harshness on points of disagreement.
Michael's is one superb post, and I almost hate to disagree with any
of it. My comments are just the "manager's" other side of things.)

> 14) Direct deposit is great! I wish more
> merchants offered it.

We wire to our five-figure affiliates.  And, once 95% of our
affiliates have direct-bank-withdrawal ability at PayPal, we'll
probably switch over to PayPal.  We'll have to adjust our fraud
mechanisms at that point -- you'd be amazed at the number of
low-lifes who try to scam us for a few hundred dollars.

But that's another story.  ;-)

> I am well past the stage where I can make any serious
> use of a single product link or merchant logo...

> Generally speaking, every time someone improves
> their system, they make it harder to work with. I wish
> merchants would leave well enough alone.

I *LOVE* this point -- geeks sometimes run a company, not marketing.
They like to do things because they *can* and they convince
marketing that "it'd be cool."  Hey...

"If it ain't broke, don't fix it."  (But don't ossify either.)

I find that generally, especially in the space we are in, that a
company is either pushed by marketing, design, tech... but very few
are pushed by PRODUCT and customer success. It applies to affiliate
programs, too -- make your affiliates successful and the marketing
company does just fine, too.  The key is to align interests in a
WIN-WIN as much as possible while doing that.

We've grown to where we are because of that attitude.  The "5
Pillars" attract a large number of affiliates.  Most don't pan out
because it's work.  There's no such thing as easy money, not
long-term anyway. But along the way, the serious ones stick and
build substantial income.

Just ask my good friend, Allan Gardyne, who reads and loves this
list as much as I do.  :-)

But I digress.

Michael, THOSE are the ones we want, the serious people.  And that
brings me to this...

Thanks for the best post I've read this month.

P.S. Do check out our new page.  It excites the heck out of me...
http://specialprize.sitesell.com/

All the best,

Ken Evoy, President

SiteSell.com
http://affiliates.sitesell.com/


------- new post - new topic --------

From: Phil Tanny
Subject: Linking

Martha Retallick suggested [issue 1922] a way to link to other sites
that is more creative, constructive and profitable than just a
simple long list of links to anybody and everybody.

Martha's suggestion illustrates a point that Dirk Johnson made
earlier.  There are better and worse ways to conduct one's link
partnerships, just like any other web publishing technique.

Saying that "reciprocal linking is dead" just because some people do
it poorly is like saying we shouldn't read the LED Digest because
some people spam.

My suggestion is less creative, but will perhaps be useful to one of
you.

The principle I keep in mind is that if a site is useful enough to
merit an outgoing link, why not write an article about it?

Now I'm asking my link partner for a link, and giving what could be
seen as a full page ad in exchange. I get more content for my site,
the search engines find more content to crawl, my visitors get more
information.

And my link partner is easier to sell, and happier with the deal.
Now I've made a friend, and opened the door to additional
constructive partnership possibilities with that person.

Thus, there's no "links page" on my site, and nothing that will
trigger "link farm" alerts from either my visitors, the search
engines, or critics of linking.

Writing an review article of each of our link partners really isn't
more work, as we have to create new content for our site anyway,
right?

If we write a review about each of our link partners, we will
actually know who we are linking to, and will be much less likely to
link to sites that really aren't relevant or useful to our visitors.

If for some reason you really don't like the idea of anything having
to do with trading links or lists of links, but still want incoming
links, then there are constructive ways to do that too.

What I've tried to do with my site is provide a service, other than
outgoing links, that is useful enough that other webmasters will
link to me to receive it.

My site has been open about 30 days and has almost 400 incoming
links according to Google, and for those who follow such things, a
Page Rank of 4.  I don't link back to the overwhelming majority of
those linking to me, I provide a service instead.

I'm sure that each LED reader can come up with their own creative
ideas for implementing a constructive link strategy that serves the
unique goals of their enterprise.

Linking isn't dead, but sometimes our creativity needs an injection
of new energy.

Phil Tanny
http://links-for-you.com


==== BILLBOARD ===================================

From: Kathryn Martyn
Subject: Google

> If a page like the conference page can get listed high
> and quickly, and a long time source is deep in the results,
> optimization is a grail....
        - Tracy Coyle, LED 1921

Once upon a time I spent long hours looking at sites that ranked
high, trying to ascertain why, modifying pages, yadda, yadda, all to
no avail. My site OneMoreBite simply does not rank well. In fact, my
other site (my husband's), http://www.daytradersbulletin.com has
also never ranked all that well. Both sites contain hundreds of
pages of original content, updated regularly, etc. No joy. I add two
to three new weight loss articles a month plus my newsletter to
http://www.onemorebite-weightloss.com/weightloss-articles.html but
Google barely comes a calling.

I get a lot of requests for linking and I when I check out the
sites, they are nearly always the diet pill variety, with no content
at all, but are merely affiliate sites or link farms. What is
disheartening is many of those sites have a Google rank of 4, some a
5. What's up with that? These are sites with no content at all. It's
ridiculous.

I'm tired of trying to unravel the puzzle and now my attention is on
improving my site for my visitors. That includes linking to other
sites of interest to my site's visitors or mentioning them in my
newsletter, Bits-n-Bites for People Who Chew because that's what I
like from sites I visit. When I read magazines or the paper, I read
ads looking for where to find more information. (Okay, I'm an info
junkie). When I visit websites I often visit links pages because I'd
like to think they are hand selected and offer good, relevant
content I might otherwise miss (wouldn't want to miss one morsel of
goodness on the net).

As for Google, their results reflect best relevency they can dish up
with the resources they have. I don't see any way that good,
relevant results could ever hoped to be achieved (but I'm sure some
clever programmer will prove me wrong) especially when the results
are computer generated, but time will tell. For now, we must work
with what we have. I do not think that spending hundreds of hours
trying to figure out what Google or any other search or directory
wants is worth the effort.

So, I work on writing and posting articles, offering content to
other sites and newsletters, writing for local papers (encouraging
local PR is easiest), encourage feedback from your site's visitors
as to what they'd like to find on your site, etc. Treat your
visitors well and they'll return and perhaps one day the Google Gods
will deem you and me worthy of better placement.

Kathryn Martyn, M.NLP

Ending Emotional Eating, One Bite at a Time
http://www.onemorebite-weightloss.com


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