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LED Digest 1939: The Silver Lining, also Billable Hours Print E-mail



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..............................................
March 2, 2005                         Issue #1939
..............................................


            .....IN THIS DIGEST.....


====== NEW =====================

        --== Total Hours vs Billable Hours ==--

                ~ Brian Rideout
"Last year my crew...hit about 22% of their total
time worked as billable hours."


==== CONTINUING =================

        --== RSS Feeds, Spam, and The Future of Publishing ==--

                ~ Rich Dudley
"...27% of internet users read blogs, but 62%
don't know what a blog is."

                ~ Phil Tanny
"...there are silver linings here, and we've earned
the right to harvest them."

                ~ Don Van Holt
"Why fight spam, we should embrace it and
charge the sender for it."

                ~ Tom Aman
"...our email systems are based on a standard
that is over 2 decades old..."


==== BILLBOARD ===================

        --== PodCasting ==--
                ~ Steven Rothberg

        --== MSN Search ==--
                ~ Mike Banks Valentine


======== NEW ====================================

From: Brian Rideout
Subject: Billable Hours vs Total Hours...

Hi all,

This is a question geared to small web development firms with at
least two employees besides the guy or gal that wears all of the
other hats. :-)

Last year my crew of 2+ designers / programmers hit about 22% of
their total time worked as billable hours. Problem is I don't know
if that's good or bad. I don't expect anywhere near 100%, but
wondered if we couldn't do better too. Anyone else have any
experience doing this kind of tracking??? Or do you have a better
method for determining how productive the staff is???

Any thoughts are welcome... I'm on digest mode so if you want an
immedite reply better send it to me directly...

Brian Rideout

[just to avoid any possible confusion... this list is only offered
in a digest form. :-) -adam]


===== CONTINUING =================================

From: Richard Dudley
Subject: RSS and more

> I think the answer is to offer your readers choice...
        - Joe Halbrook, LED 1938

I'm with Joe on this one.  For BloomeryWeddings.com, we have a
subscription e-mail list with planning tips and monthly specials.
The circulation is never tremendous, since brides usually only stay
on it for the duration of their engagement.  Over the past several
years, we've found less and less interest in e-mail subscriptions.
We've heard the usual suspects -- too much spam, don't like to give
out e-mail address (despite strong and simple privacy policy).

Also, the e-mails were not indexable by the search engines, and thus
not doing us much good outside of our small readership.  But some
brides loved the idea of an e-mail newsletter.

I'll be adding a blog to the site in the next few days -- one of my
New Year's resolutions I fnally have time for.  One advantage to the
blog is that spiders will be able to index the information.  We plan
to keep it packed with planning tips and other useful advice.
Brides (typically a more Inetrnet savvy bunch than the general
population) can anonymously subscribe and unsubscribe to the RSS
feed as they wish.

But we'll still keep the e-mail list.  Since the blog is easier to
use than Constant Contact, more information will end up on the blog
than in the e-mail newsletter.  But the monthly specials will
continue to be distributed via both mechanisms in the near future.

One nice part of the blog app I chose (DasBlog, an ASP.NET based
blog app from www.dasblog.net) is that it can parse e-mail messages
and create blog entries.  I don't think the capabilities are enough
for a complete e-zine, but they are certainly sufficient for a
specials announcement or hot planning tip.

We're kind of at the leading edge of this trend.  A recent survey
from the Pew Inetrnet and American Life project found that 27% of
internet users read blogs, but 62% don't know what a blog is.  You
can find a link to the study at http://snipurl.com/d5m6
[dotnetjunkies.com] (yes, that's my technical blog -- just doing my
part to increase that 27%).

Rich Dudley
www.bloomeryweddings.com


------- new post - same topic --------

From: Phil Tanny
Subject: RSS Feeds, Spam, and The Future of Publishing

Thanks for an insightful discussion on the email/RSS thread.

Great reading!

I'm especially sympathetic to David Yancey and others who express
the sentiment that threads on the possible end of bulk email "are
almost too painful to read".  Bulk email has been the very best
thing to happen to my 30 year career, and saying goodbye isn't easy.

But there are silver linings here, and we've earned the right to
harvest them.  However and whenever we might move to RSS, it's great
to have that option, and the hope we might eventually finally get it
right.

Upon reflection I find I'm less attached to bulk email specifically
than I am to it's original promise of empowering everyone with
something useful to say.  If we remain flexible, brave, and loyal to
that original premise, we'll fulfil that promise one way or another.

There are bigger silver linings here for us, if we're willing to
accept delivery of the gift.

It's possible spam is the best thing to come out of the bulk email
era.

Empowering individuals with technology is great.  Really great!

Except...

This empowerment threatens the power balance that has existed for
eons between the 95% of us who are willing to try to work together
constructively as a community, and the 5% who are lost in
destructive self centered isolation.

Most of us realize this will be the story line of the next century.

The phenomena of spam illustrates this new reality clearly in a way
that is, while highly annoying, not fatal.

Spam is like September 11, 2001, without the caskets.

A wake up call.

As a new global era dawns we're being offered the opportunity to
reflect upon why we the 95% have lost the bulk email battle to the
criminal 5%.

I believe you and I are being offered this opportunity because we're
pioneers in the communication medium that will likely dominate this
new era.

You and I run the radio station, and somebody is ringing our phone
with a helpful message.

Will we pick up?

If you pick up, and can get some of the message, why don't you post
what you hear.  I'll do the same.  Perhaps we can piece it together.

Challenging times.  And silver linings, wherever we're willing to
see them.

Phil Tanny
http://links-for-you.com


------- new post - same topic --------

From: Don Van Holt
Subject: Curing spam

Why fight spam, we should embrace it and charge the sender for it. I
can't send you a post card without paying for it so why should spam
e-mailers abuse the service for free?

If a service was to process e-mail and a fee of 10 cents per e-mail
was charged for an unsolicited e-mail the recipient would collect
1/2 or 5 cents for each unsolicited e-mail. If the e-mail was
accepted by the recipient he would mark it as accepted and it would
be free of any charges.

That would take care of two things at once, allow spammers to
continue spamming and it would compensate the recipients for their
brutal waste of time.

Thanks,

Don Van Holt, Webmaster
http://nyfd.com/


------- new post - same topic --------

From: Tom Aman
Subject: Curing spam

I note that a lot of posters have a variety of ideas on how to cure
spam. These posters suggest that "they" (without defining who "they"
are) should be doing "some bright idea" or that the Internet email
system should be changed so that "something different is done".

I wonder how many are aware of how all our Internet systems came
into being?  Anyone is free to propose whatever standard they feel
would be good and, if the Internet community finds it good, it will
end up being adopted.  (Some RFC proposals are so good that they are
even adopted by the Internet community even before they are declared
to be a "standard".)

One of the big problems with the outfits (like SpamCop) that create
blacklists used by some sites to attempt to block SPAM are that they
are operating outside of the rules - in essence they are vigilante
operations that can severly interfere with the proper operation of
the Internet.  If they worked within the rules (i.e. created RFCs to
spell out their methods), they would not be a big problem because we
could make sure our email systems knew how to work with them.

For something to become a "standard", it must first be submitted as
an "RFC" (Request For Comments).  For example, our email systems use
SMTP (Simple Mail Transfer Protocol), started out as RFC0772 dated
September 1980, replaced by RFC0780 dated May 1981, replaced by
RFC0788 dated November 1981, replaced by RFC0821 dated August 1982
(this version became a standard), again replaced by RFC2821 dated
April 2001, which is a proposed standard. So basically, at present,
our email systems are based on a standard that is over 2 decades old
(although there are some RFCs that add some modifications here and
there).

My basic message here is relatively simple.  If you have a super
idea about how something should be done on the Internet (like how to
control / prevent SPAM), follow the rules to get the message out -
submit it as an Internet Draft to the Internet Engineering Task
Force (IETF), a large open international community of network
designers, operators, vendors, and researchers concerned with the
evolution of the Internet architecture and the smooth operation of
the Internet. It is open to any interested individual.

All the information you need can be found at their site -
http://www.ietf.org/home.html.  Also, have a look at the RFC Editor
site - http://www.rfc-editor.org/ - where you can do keyword searchs
to see what RFCs already exist.  By the way, the Internet Standards
Process itself is contain in an RFC - see
http://www.ietf.org/rfc/rfc2026.txt for details.

With reference specifically to SPAM, a simple search using the
keyword "email" returns 52 references, the latest offering being
RFC3865 dated September 2004, titled "A No Soliciting Simple Mail
Transfer Protocol (SMTP) Service Extension", a proposed standard
that is basically the submitter's idea of a way to control SPAM.
Take a look, become part of the IETF, and make you comments to them.

Tom Aman

Aman Software
http://www.cyberspyder.com


==== BILLBOARD ===================================

From: Steven Rothberg
Subject: PodCasting

Our career site, CollegeRecruiter.com, is primarily used by college
students and recent graduates. Our business model is much like the
traditional newspaper help wanted classifieds in that employers pay
to post (advertise) their job openings and the candidates apply to
the advertised positions. As a result, traffic for us is important
even if it only indirectly leads to increased revenues.

I'm interested in increasing our traffic through the use of
PodCasting some employment-related content. Pros? Cons? Suggestions?
Warnings?

Steven Rothberg

The Highest Traffic Job Board for Students & Grads
http://www.collegerecruiter.com
Steven, CollegeRecruiter.com


------- new post - new topic -------

From: Mike Banks Valentine
Subject: MSN

> I am still not seeing much traffic from MSN, so people need
> to be mindful that the three major search services (Google,
> Yahoo!, MSN) represent different kinds of markets.
        - Michael Martinez, LED 1938

I've been pouring over web stats for a half dozen clients looking
for traffic from MSN and it is missing in action. Even though these
sites rank well for targeted terms for my clients - MSN is not
delivering the traffic at all.

This has always been an issue for SEO's and their clients and we are
puzzling this one over, looking for results from those top rankings
at both Yahoo and MSN as they seem to retain the searchers no matter
how well we rank the sites!

Yahoo has dropped dramatically, with referred traffic that used to
amount to over 5% of the visitors to client sites, it has dropped as
low as 1.5% of total referred traffic from search engines. After a
recent increase in referred traffic from Yahoo search, we were
hopeful it would stay high, but it wasn't to be. Rankings haven't
declined, just the referred traffic!

Google has gone up in referrals from foreign countries, including
foreign language sites. We used to see tiny amounts of traffic
trickle in from non-English language countries, but Netherlands,
Germany, Italy, France, Spain, Mexico and a dozen other countries
have combined to send more non-English referred traffic than the
total coming from (English) Yahoo Search!

The search world is getting very odd when great rankings at Yahoo
and MSN don't equal referred traffic. This has always been the case
to a degree, but is getting extreme and very disturbing. Google has
always sent more traffic, with as much as 85% of referred search
traffic coming from English Speaking Google variants in Canada,
India, New Zealand, Australia, and UK sending more traffic than the
US Yahoo or MSN.

What is the value of top rankings in MSN and Yahoo if those top
positions don't bring traffic?

Mike Banks Valentine

Ethical Search Engine Optimization Specialist
http://www.seoptimism.com/


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