Marketing & SEO Discussion List - LED Digest

Home arrow Full Issues arrow 2006 archives arrow LED Digest 2244: Taguchi Testing, also SEO Education
LED Digest 2244: Taguchi Testing, also SEO Education Print E-mail
Anyone using Taguchi Multivariate Testing? If so, what are your experiences
and how has it boosted conversions? Also, what are the differences between
Taguchi methods and A/B split testing? Plus: SEO Education - what topic areas
are best suited for training SEO techniques in an academic setting?

==================================================
                 The LED Digest
             Moderated Discussion List
     "Effective Online Advertising, Since 1997"

      Data > Information > Knowledge > Wisdom

         pair Networks: The LED's Web Host
Hosting and Domain Registration from a Trusted Leader
  pair.com for Hosting  |  pairNIC.com for Domains

==================================================
List Moderator:                     Published by:
Adam Audette                          LED Digest
adam, led-digest.com     http://www.led-digest.com
.............................................
September 12, 2006                   Issue no. 2244
.............................................


            .....IN THIS DIGEST.....


====== NEW ======================

        --== Taguchi Multivariate Testing ==--

                ~ Valerie Walker
"...are there any other differences between
Taguchi testing and A/B split testing?"


==== CONTINUING =================

        --== AdSense Infraction Causing Search Penalty? ==--

                ~ Reg Charie
"...I have seen several instances of the same
thing on other sites."

        --== Sub-domains and Rankings ==--

                ~ Michael Martinez
"Sub-domains generally have an advantage over
new, previously unused domains..."

        --== The Search Guru ==--

                ~ John Smart
"The problem is not free information -- the
problem is cheap misinformation."

                ~ Shari Thurow
"SEO is still a new and evolving field."

        --== Small Business Sites ==--

                ~ Brad Waller
"Learning skills needed to succeed is a basic
part of being a success."

                ~ Beth Ann Earle
"In the end, SEO is just one piece of the puzzle."

        --== Getting Traffic ==--

                ~ Tom Aman
"My one suggestion as a start to repairing
the damage..."


========== NEW ===================================

From: Valerie Walker
Subject: Taguchi Multivariate Testing

We have been thinking of using Taguchi multivariate testing on our
web site in order to improve its conversion rate. Does anyone have
any experience with Taguchi testing and what sort of results one can
expect from it?

Also, apart from being able to test multiple things at the same
time, are there any other differences between Taguchi testing and
A/B split testing?

Sincerely,

Valerie Walker


======== CONTINUING ===============================

From: Reg Charie
Subject: AdSense penalty

> Is Google penalizing us in their search results
> due to an infraction with AdSense?
        - Mo Douglas, LED 2243

Mo,

Perhaps this is not the answer you are looking for but I have seen
several instances of the same thing on other sites.

IMO only.

It looks like Google has tightened up its content algorithms,
slanting them more towards the content being written for humans than
for rankings.

I say this because all the sites that have complained that they have
dropped or disappeared from Google lately, have one thing in common,
they repeat their keywords many more times than is necessary for
humans to read.

When looking at you main page I see 30 repetitions of "Thailand" and
"Stories" in your page. Since I already know that I am at a site
with stories about Thailand from your logo, do I really need to see
the words repeated time and time again?

Regarding your question about AdSense, you are in compliance, (as
far as I can see), with their rule of three ads on one page but your
AdSense block under the "Introduction" seems out of place for human
visitors.

If I were to SEO your page, I would use "Thailand Stories" in a
descriptive phrase beside your logo, remove the AdSense under the
Introduction, shorten the page from 1100+ words to around 300 and
remove most of the uses of "Thailand" and "Stories" in the body text.

Good luck with your site.

Reg Charie
www.dotcom-productions.com


-------- new post - new topic --------

From: Michael Martinez
Subject: Sub-domains

> ... I can search... and find our clients' sites with
> sub-domains without too much trouble. Are they
> penalized? Hard to say. But they do show up.
        - Brad Waller, LED 2243

Sub-domains generally have an advantage over new, previously unused
domains in that they are somewhat associated by the search engines
with their mother domains.  This apparently advantage may or may not
continue into the future.

The technical literature often recognizes sub-domains as separate,
distinct "hosts" from primary domains.  Nonetheless, many large
content Web sites that compartmentalize pages into sub-domains have
documentably high success rates at achieving good placements.

I have taken advantage of the sub-domain effect on several
occasions, myself, and have finally begun organizing sub-domains on
my own primary network.  I have also tracked a number of large
content sites I don't operate or advise in their extensive use of
sub-domains.  They all rank highly for multiple expressions in
unrelated query sets.

However, Google engineer Matt Cutts has recently indicated that
Google may soon (if not already) take a closer look at sub-domain
spam, a widespread problem (in my opinion) that has been around
since the late 1990s.  See
http://www.mattcutts.com/blog/seo-mistakes-hosted-doorway-pages/
for his comments.

Sub-domains are not easy to assess, since they may be part of large
content sites, may represent individual, distinct accounts on Web
hosting and ISP service sites, and may be autogenerated en masse
(think of multi-state, multi-city directories and resource sites).
Spam can hide anywhere in these classifications.

I would not put much stock in SEO tutorials, essays, FAQs, or
opinions that downplay the value of sub-domains.  Neither would I
look at them as magic bullets, but a large number of people in the
SEO community agree that sub-domains don't appear to be impacted by
the so-called Sandbox Effect.

Michael Martinez
http://seo.xenite.org/


-------- new post - new topic --------

From: John Smart
Subject: Search guru

> Would it be right to say that a good, established
> site that is authoritative in its own niche does not
> need SEO? Or that SEO can't help a bad site for
> long? And how much can you trust a SEO who
> does not rank in the top 100 for the term?
        - Maty Matyszak, LED 2242

No. It would be right to say that a good, established site that is
authoritative in its own niche already is SEO'd!

There are some very interesting posts in this special edition, but
what I see is the tax example is true and good - sure, any one can
do it - but why would they. All (most) of us here love what we do,
so learning more is not a burden (otherwise why would we be sharing
data?) I know a mathematician who loves tax time! He wants to play
with the numbers as much as he can. I think he is odd, but that's
okay, he thinks I am odd too.

The problem is not free information - the problem is cheap
misinformation. Posts within the LED and on other forums do show
certain SEO persons trying to position the mirrors and generate the
smoke for the wonderful magic show.

Some companies / people are better at this than others, and as such,
they charge a lot more. That is what Saatchi and Saatchi does for
advertising. They deal with human searching, and optimize the
product so that the customer finds it. They use a wealth of tools
for this, and there is nothing wrong with that. If you can afford
them, they will make you a lot of money.

Some SEO companies do the exact same thing, and again, I see no
problem with that. One could read all the advertising and marketing
books, study art and communication, and do a better job than Saatchi
and Saatchi, but what is your time worth?

No, I see the only problem being those who try to mystify this, make
it something it is not, a situation that is worsened by those who
join in, take what they can, and promise to share their 'magical'
knowledge when they retire. That is the lowest point in an open,
shared message area.

John Smart
InternetDesign.com - A Human Touch in a Digital World


-------- new post - same topic --------

From: Shari Thurow
Subject: Search Gurus

Hi all-

Wow! What a great discussion about search gurus. Who knew that
people would feel so passionate about this topic?

Well, I sort of understand. I am quite passionate about learning how
people search and why they do the things they do. Many search engine
software engineers and I have the same passion. We just have a
different approach.

I want to comment on Barb Sybal's comment in LED #2243 regarding
teaching SEO, since I have done so for a number of years. It's quite
interesting, actually. What I've learned is that the approach taken
for white-hat SEO is quite different from black-hat SEO, even though
black-hat techniques can be taught. Reason? Technology itself is not
search engine spam. It's how technology is used that can and is
considered spam. But I digress.

I always begin class with establishing a common vocabulary. Love my
SEO colleagues, but man! Some of the terminology they come up with?
Give me a break.

After the common vocabulary, then comes defining SEO and its goals.
And you have to show both sides of the coin, so to speak, because it
seems that clients have one definition, marketers have another, and
(of course) black- and white-hats have different perspectives on
what SEO goals are.

My approach has always been on UCD (user-centered design), though I
didn't know that UCD existed back in 1995. Nonetheless, I do have a
library / info science background (education and work experience).
So it sort of naturally fit.

The Web and SEO certainly made using keywords more noticeable in the
public eye, but believe me when I say this: librarians have been
onto this for years. Labeling and titling has been a part of
usability for years. I had to eat a big slice of humble pie when I
returned to grad school. I quickly recovered and embraced the
combination of my SEO experience and that of my colleagues and
professors. I'm a million times better at SEO than I have ever been,
and I certainly appreciate metadata more than I could have ever
imagined.

As for teaching SEO, I believe it firmly belongs in a library / info
science department or a human factors department. There is a
technology aspect to SEO, and I don't consider anyone to be a
"search guru" without it. So some of the names that Mike Valentine
dropped [issue 2243]? Not search gurus in my book. Copycats, yes.
Search gurus, uh-uh.

I don't believe every single person needs to go to grad school in
library / info science to be a search guru. SEO is still a new and
evolving field. There are people who are just "naturals" at it and
don't require a formal education. However, I don't hire anyone who
has "certification" from another SEO training program because it
takes me far longer to train employees to unlearn the garbage
(mostly spam techniques) than to start from scratch. I certainly see
the need for search optimization (as I prefer to call it) as a class
or series of classes in colleges and universities. It might take
awhile to get to that point, but that's the direction I'm moving.

Shari Thurow

Grantastic Designs, Inc.
http://www.grantasticdesigns.com/


-------- new post - new topic --------

From: Brad Waller
Subject: Small Biz Sites

Re: Small Business Sites

Funny that two posters made comments about small business owners
*somehow* doing our own four-color separations, accounting, legal
work, computer repair, plumbing, and electrical work [see issue
2241].  Maybe not all, but I can see many being able to handle much
of that just fine.  Maybe the youth of today have been brought up
differently, but I was brought up to do a lot of different things.
Learning skills needed to succeed is a basic part of being a
success.  In life and business.

What can I do competently?  Well, with Photoshop I can do four-color
separations in seconds.  With Quickbooks I have been doing
accounting (but not taxes) for years.  With Nolo press and working
with lawyers I have been doing basic legal work (landlord tenant,
basic agreements, letters of intent) myself (sometimes I write the
agreement and have the lawyer proof). I have been building computers
since before there was a Web, and often upgrade and maintain
computers at the office, home, and for friends.  When I was a
teenager I helped my Dad completely re-plumb our house and have done
all plumbing repair work at my own house. Electrical?  That is
simple stuff.  In fact, I installed two ceiling fans this year in
our house. Oh yeah, I also do all the work on our cars and am
hopefully a few weeks from finishing the installation of an engine
into one of them.  I bet John Audette who was a great success
running Web businesses is a far better mechanic than I am - at least
with Porsches.

I don't think of myself as a renaissance man, just someone who can
learn and apply skills.  I'm also not saying that I don't hire a
pro when I get to something I don't know or is too big of a job, or
that everyone can and should do everything themselves.  But often
the small business owner (or homeowner) truly does have more time
than money and it can make sense to do it yourself.  Sometimes you
just can't get the car into the shop before you actually need to
drive it and you just have to do the work yourself.   I am fully
confident in my skills doing these things I mention, but with more
money than time I have hired pros to do the work at times.

Sometimes it is out of basic necessity, and other times it makes
sense to learn and do it yourself.  When you are already a success
and have the luxury of paying a pro, it is easy to do so.

Brad Waller

http://adjungle.com - manage and sell your own site advertising
waller, adjungle.com


-------- new post - same topic --------

From: Beth Ann Earle
Subject: Small biz sites

> ... anyone can create a website... but creating a highly
> effective commercial website is a whole different story.
        - Mark Whitman, LED 2241

> I have to agree... sure a small business owner can try
> and learn web design, web development, SEO and other
> web marketing strategies, but the field has become so
> technical and so diverse that it is nearly impossible to
> do well at all things.
        - Renee Kennedy, LED 2243

I have to agree with Mark and Renee here.

In the end, SEO is just one piece of the puzzle. While good SEO will
get visitors to your site, as soon as they get there, you need to
hit them with a look and feel and message that say "Yes, we're a
legitimate business, and, yes, we can meet your needs." And that's
not SEO; it's really just plain, good old marketing (which other
LED'ers have very wisely pointed out in past editions).

Barb Syball also had a good point in this LED that SEO "courses
would require copywriting / journalism, marketing, library sciences
and computer sciences" -- you need all of these, plus a good feel
for your target audience, to create the highly effective commercial
website that Mark Whitman referred to in LED 2241.

I'll click on a website link if it's on the first page of Google or
Yahoo (and its description makes sense for what I'm looking for).
But, if I don't like the looks of the site once I get there, I won't
do business with the site owner -- just like I won't buy anything
from the doll store down the street, because it was dirty and
cluttered the times I visited. If a business isn't good with basic
things (like marketing and appearance), I tend to question how good
they are at the bigger things.

What sort of website is the opposite of the cluttered doll store for
me? A site with consistent navigation from page to page ...
easy-to-find basic contact info (preferably the company name,
address and phone number on each page, along with an easy link to a
contact form) ... consistent fonts (both in face, size and color)
following a logical hierarchy (bigger at the top, smaller at the
bottom) ... the use of acceptable grammar, punctuation (no
exclamation marks - !) and capitalization (what's acceptable?
Whatever makes sense for the owner's country and background -- as
long as it's consistent with some commonly recognized system, so,
yeah, maybe in certain circumstances, a few judicious exclamation
marks would be OK) ... an appropriate color scheme ... images and
animation that make sense with the site's purpose and function ... a
clearly defined statement of the site's focus and what the owner can
do for me ...

Which brings up my last point  (promise!)  ... maybe a successful
web site doesn't need to meet the criteria I personally (and
professionally) use to decide who I want to do business with.

Obviously, there are a ton of web sites created by site owners,
various people's friends and relatives and others passing themselves
off as professionals, experts or gurus that don't meet my criteria,
.. and ... maybe that's OK. Maybe some of them are even created by
true experts who know their target audience and know that the site
meets the target audience's expectations or matches their comfort
level or fits in perfectly with that business sector's practices.

There are several sites that their owners or creators have
proclaimed "successful websites" that I've looked at and thought
"Oh, brother." But, on second look, I've realized that, well, yeah,
maybe they *are* successful. After all, most of these sites don't
offer anything I'm interested in, and they're business sectors and
target audiences that I'm not familiar with, so maybe I'm not a good
judge of what's successful in these examples.

If nothing else, participating in the LED has taught me that there's
a vast array of site owners on the Internet (hence the term World
Wide web) with an equally vast (if not vaster ?) array of goals,
audiences, products and services. The important thing, I think, is
for each of us to figure out what's best for our businesses and our
customers and then trying our very best to do it (whether that means
doing it ourselves or having somebody else do it), with the
realization that what works in one instance isn't necessarily the
best plan in another instance.

And it's awfully good to have knowledgeable, passionate LED'ers to
bounce ideas off of, because... sometimes... you just never know what
might work.

Peace,

Beth Ann Earle
www.pilotfishseo.com


-------- new post - new topic --------

From: Tom Aman
Subject: Getting traffic

> ... I added an "s" the same color as the
> background. Yes, I know, hidden text = bad
> etc. but I thought 1 letter wouldn't matter!
        - Aline Huntly, LED 2241

My one suggestion as a start to repairing the damage would be to get
really creative with the words on the page and do some rephrasing.
For example, you could say something like "We have considerable
experience with Maui vacation rentals as we owned and operated
Hooipa Hale vacation rentals for 5+ years so understand what is
important to our guests..." Says the same thing as the existing
paragraph but legally works in the key word phrase.

I expect there may be other spots on the page / site where a bit of
creative wording would work in the phrase or a sentence or two might
be added within the page that talks about Maui vacation rentals in a
general way.

Tom Aman

Aman Software
http://www.cyberspyder.com


-------------------------------------------------------
The LED Digest is sponsored by pair Networks:
pair.com for Hosting | pairNIC.com for Domains

© Copyright 1995-2006 Orange Wheel, LLC. All Rights Reserved.
-----------------------------------------------------------------

"We must be willing to get rid of the life we've planned, so as to
have the life that is waiting for us." - Joseph Campbell